Changes, upgrades and paradigm shifts are always seen to be synonymous with one another or even close to bringing the same effect especially when dealing with the project management in an organization. In this podcast episode Wim and James tackles the crucial difference between Lift and Shift and Transformation mentality in an organization and how it trickles down to their projects.

Building a nurturing environment in a workplace might be a top reason to retain talents, but there are more to that now that workplace has grown and shifted to hybrid. Listen to Wim and Steven’s discussion on rebuilding a culture that will incubate talents from the moment they appear for the interview until they get on board and flourish in their role, to fully realize that they want to stay in the company.

Wim and Steve take a deep dive at the different stories and learnings they both amassed and embraced over time and how these things have walked them through the various worlds they’ve been to that they have carried and have become parts of their lives and their narratives.

This episode tackles few nuggets of information about leadership lessons from 2022 that all zoomed into "change-state". Todd Kane of Evolved Management and Wim of TopLeft dabble on breath work and getting coaches to improve not just their physical and mental state but also to improve certain areas in their lives and that both are agents of change-state.

Today’s episode, Wim and Steve talks the importance of core values and how to operationalize them in your organization.

In this episode, Wim and James talk about how to finish well on a project so it doesn't flop around in the grave and comes back to haunt you. Get some pro-tips on how to drive projects to completion and closure so that you can get the right outcomes for your clients.

We often take our most experienced and best tech and make him the project manager and it very rarely works well. This is good enough to start out with if its a 5 person MSP. But when you start making more sales and projects start coming in more consistently that stops working.  Listen to this episode to find out what are the 'must-haves' for a successful project manager.

We can lose clients, projects and even our reputation by simply not communiating well. One of the issues in MSPs is where we place our focus - our main focus is on getting the work done. Our clients' perception of us is formed not around what we do technically but how we interact with them. Listen to Wim and James as they share their insights on how to communicate with clients and our internal teams around projects.

Done When? That's a huge problem in projects. We don't actually know when something is complete and so, it leaves the status so open-ended and vague. Instead of going back to the checklist of the project to see what are the critical things that are needed to get done, it can become distracting to try fix other issues. James and Wim discuss how Agile, Lean and Kanban approaches of break it down, visualize the work, one thing at a time, no multi-tasking, quick feedback on things can complete projects successfully.

How well the hand off from Sales to Projects happens, will determine the success of the project and will set your team up to win! In this 2-part series, James and Wim talk about how the project relates to the statement of work, different ways of billing it and how it could go wrong.

How well the hand off from Sales to Projects happens, will determine the success of the project and will set your team up to win! In this 2-part series, James and Wim talk about how the project relates to the statement of work, different ways of billing it and how it could go wrong.

The biggest blind spot many MSPs have in the area of project scoping and often the hardest to solve is for one core reason, most MSPs are running with the owner selling and they are not doing it in a methodical way for many reasons. James and Wim go through the issues list and talk about ways to tackle this challenge.

People have the same challenges over and over again, so you're not alone. Leaders and MSP owners see the symptoms of the problems but they don't really understand what the main problems and the root causes are so that they can improve their businesses and make the changes they want.  Over the next few videos, James and Wim will talk through some of those challenges. Here is the first video in the series where they talk about looking at the bigger picture to manage projects better.

Wim and Steve talk about the epiphanies Wim had as he trained for his 10K run and the lessons he learned that can be applied to "running" a business

In this podcast Steve and Wim discuss the diference between ownership and accountability, roles and accountability charts.

In this episode, Wim and Steve discuss the "Fix This Next" book from Mike Michalowicz, and how to apply the principles in an MSP environment. Book website: https://fixthisnext.com/ Book on Amazon: https://www.amazon.ca/Fix-This-Next-Change-Business/dp/0593084411

In this kick off episode Steve and Wim talk about the purpose behind TopLeft, sharing our journey as an IT service provider building out Lean and Agile practices in project management. They also give us a sneak peak into the topics they will discuss over the next few episodes.