Welcome to the Service Business Mastery Podcast!   Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, we're thrilled to welcome #AmandaTriolo and #BriannaSkiffington, Co-founders of #CxC, a pioneering company in AI-powered contracting solutions. 🚀 In this episode, here's what you can expect to learn: The importance of building a company culture centered around transparency, trust, and growth. The process of developing CXC into an AI tool to streamline customer interactions. Strategies for simplifying bureaucratic processes and paperwork. The importance of networking and staying informed about government initiatives. Tips for maximizing chances of securing rebate funds. If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉) Links & References: Amanda Triolo Bri Skiffington CxC This episode is kindly sponsored by: Sera UpFrog CallRail CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! MarketStorm Connect with us! Tersh Blisset Josh Crouch Join the Service Business Mastery Facebook group for more updates! Visit our website: www.servicebusinessmastery.com Affiliate links: Castmagic StreamYard IfTTT- 10 Percent off! podchaser.com⁠? kenLPgwvFqOXRJqusWml

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, we're thrilled to welcome Shelby Breger, Co-Founder of Conduit Tech, recognized as a thought leader in the HVAC technology space.💡 In this episode, here's what you can expect to learn: 1.  The importance of feedback in software development and continuous improvement. 2. Challenges and considerations in sharing load calculations with clients. 3. How LiDAR technology facilitates quick and accurate load calculations. 4. Considerations for energy efficiency and equipment selection. 5. Considerations for energy efficiency and equipment selection. 6. Challenges of rebate programs and documentation.  If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉) Links & References: Shelby Breger Conduit Tech This episode is kindly sponsored by: Sera UpFrog CallRail CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! MarketStorm Connect with us! Tersh Blisset Josh Crouch Join the Service Business Mastery Facebook group for more updates! Visit our website: www.servicebusinessmastery.com Affiliate links: Castmagic StreamYard IfTTT- 10 Percent off! podchaser.com⁠? kenLPgwvFqOXRJqusWml

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, we are delighted to introduce our esteemed guest, Chris Forth, Executive Director of Johnson Controls. Chris is a recognized leader in the field of building technology. In this episode, here's what you can expect to learn: The impact of COVID-19 on business operations and planning.  The importance of collaboration between industry stakeholders, contractors, and regulatory agencies Strategies for effective refrigerant recovery, storage, and utilization The complexities of electrical grids and its impact on residential systems Importance of accurate vacuuming and charging for HVAC systems If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉) Links & References: ⁠Rob Dube⁠ ⁠ImageOne⁠ This episode is kindly sponsored by: ⁠Sera⁠ ⁠UpFrog⁠ ⁠CallRail⁠ ⁠CompanyCam⁠ Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! ⁠MarketStorm⁠ Connect with us! ⁠Tersh Blisset⁠ ⁠Josh Crouch⁠ Join the ⁠Service Business Mastery Facebook group⁠ for more updates! Visit our website: ⁠www.servicebusinessmastery.com⁠ Affiliate links: ⁠Castmagic⁠ ⁠StreamYard⁠ ⁠IfTTT⁠- 10 Percent off! ⁠podchaser.com⁠⁠? kenLPgwvFqOXRJqusWml --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, we're delighted to host #RobDube, Co- Founder and CEO of #ImageOne. Rob is known for his engaging and insightful presentations. In this episode, here's what you can expect to learn: The importance of embracing change and focusing on company culture.  Transitioning leadership roles, they stress self-awareness, delegation, and the need to recognize personal limits.  Highlighting the role of trauma and imprints in shaping behavior Stressing the importance of focusing on individual talents. Highlighting the challenges of scaling and role alignment.  If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉) Links & References: Rob Dube ImageOne This episode is kindly sponsored by: Sera UpFrog CallRail CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! MarketStorm Connect with us! Tersh Blisset Josh Crouch Join the Service Business Mastery Facebook group for more updates! Visit our website: www.servicebusinessmastery.com Affiliate links: Castmagic StreamYard IfTTT- 10 Percent off! podchaser.com⁠? kenLPgwvFqOXRJqusWml --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, we're delighted to host #Billy Stevens, Founder and CEO of #SeraSystems. Billy is a leader in the industry in efficiency and probability. In this episode, here's what you can expect to learn: The importance of authentic content and genuine reviews over automated processes.  The significance of video and authentic content in the home service businesses.  Blending AI with authentic content to maintain trust. Google's focus on social aspects and first-person content poses challenges and opportunities for businesses. The value of genuine responses to reviews If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉) Links & References: Billy Stevens Sera Systems This episode is kindly sponsored by: Sera UpFrog CallRail CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! MarketStorm Connect with us! Tersh Blisset Josh Crouch Join the Service Business Mastery Facebook group for more updates! Visit our website: www.servicebusinessmastery.com Affiliate links: CastmagicStreamYardIfTTT- 10 Percent off!podchaser.com? kenLPgwvFqOXRJqusWml --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, we're delighted to host Pierce Birkhold, Founder and Head of Revenue Strategy at RealWork Labs. Pierce Birkhold is a dynamic entrepreneur and technology innovator known for his leadership in the startup ecosystem. In this episode, here's what you can expect to learn: The importance of authentic content and genuine reviews over automated processes.  The significance of video and authentic content in the home service businesses. Blending AI with authentic content to maintain trust.Google's focus on social aspects and first-person content poses challenges and opportunities for businesses.The value of genuine responses to reviews If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉) Links & References: Pierce Birkhold RealWork Labs This episode is kindly sponsored by: Sera UpFrog CallRail CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! MarketStorm Connect with us! Tersh Blisset Josh Crouch Join the Service Business Mastery Facebook group for more updates! Visit our website: www.servicebusinessmastery.com Affiliate links: CastmagicStreamYardIfTTT- 10 Percent off! podchaser.com? kenLPgwvFqOXRJqusWml  --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, we're delighted to host Lilah Jones, the Head of ISVs & MarketPlace Sales, at Google. Lilah is a multifaceted professional with a diverse range of experiences and expertise. In this episode, here's what you can expect to learn: Why authenticity and self-esteem are key factors for growth. The challenges of data management and utilization. The importance of master data management, emphasizing labeling and tagging for effective data organization. The need for quick wins and tangible impacts from AI. Significance of consistent data practices and the challenges of funding data cleansing projects. If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉) Links & References: Lilah Jones This episode is kindly sponsored by: Sera UpFrog CallRail CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! MarketStorm Connect with us! Tersh Blisset Josh Crouch Join the Service Business Mastery Facebook group for more updates! Visit our website: www.servicebusinessmastery.com Affiliate links: CastmagicStreamYardIfTTT- 10 Percent off!podchaser.com? kenLPgwvFqOXRJqusWml --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, we're delighted to host Mary Kelly. founder of Productive Leaders. Mary is a motivational leadership speaker and profit growth business consultant to improve profits, growth, and success. She also provides economic forecasting and business projections. In this episode, here's what you can expect to learn: Actionable business advice for reaching seven-figure revenues and navigating challenges. Focusing on profit growth strategies. Importance of strategic vs. tactical approaches.  Personal involvement in essential tasks and delegating non-essential ones. The value of time is finite and advocates for strategic task allocation to maximize efficiency and business success If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉) Links & References: Mary Kelly Productive Leaders This episode is kindly sponsored by: Sera UpFrog CallRail CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! MarketStorm Connect with us! Tersh Blisset Josh Crouch Join the Service Business Mastery Facebook group for more updates! Visit our website: www.servicebusinessmastery.com Affiliate links: Castmagic StreamYard IfTTT- 10 Percent off! kenLPgwvFqOXRJqusWml --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, we're delighted to host Amberley Snyder, a championship Barrel racer. She also competed in pole bending and breakaway roping. Amberley is now a motivational speaker and an inspiration for many. In this episode, here's what you can expect to learn: Journey of Amberley Snyder who is a a keynote speaker and barrel racer.Insights about her horses, highlighting her plan to set one up for success next yearHow to stay strong in tough timesTransitioning her training methods after an accident.Learn to communicate through hands as well as legs Amberley Snyder's achievements not only highlight her exceptional talent and determination as a rodeo athlete but also underscore her resilience and unwavering spirit in the face of adversity. If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉) Links & References: Amberley Snyder This episode is kindly sponsored by: SeraUpFrogCallRailCompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months!MarketStorm Connect with us! Tersh BlissetJosh CrouchJoin the Service Business Mastery Facebook group for more updates!Visit our website: www.servicebusinessmastery.com Affiliate links: CastmagicStreamYardIfTTT- 10 Percent off! --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, we have Justin Riley, the President of UpFrog, and Noah Carter, the Director of Operations. Justin excels as a leader, spearheading innovation in SEO, marketing consulting, and strategies for digital growth. Noah brings extensive experience in operations and account management, leveraging his accounting background from Nash Community College to enhance organizational efficiency and client relations. In this episode, here's what you can expect to learn: How UpFrog generates leads and manages customer engagement Importance of outbound calls Optimize technicians schedule Leveraging data for marketing UpFrog is a digital agency focused on empowering local businesses to succeed in today's rapidly evolving technology landscape, providing advertising services to clients in Hollywood, MD. If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉) Links & References: Justin RileyNoah CarterUpfrog This episode is kindly sponsored by: ⁠Sera⁠⁠UpFrog⁠⁠CallRail⁠⁠CompanyCam⁠Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months!⁠MarketStorm⁠ Connect with us! ⁠Tersh Blisset⁠⁠Josh Crouch⁠Join the ⁠Service Business Mastery Facebook group⁠ for more updates!Visit our website: ⁠www.servicebusinessmastery.com⁠ Affiliate links: ⁠Castmagic⁠⁠StreamYard⁠⁠IfTTT⁠- 10 Percent off! --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, we have the honor of hosting Lance Bachmann, a digital marketing expert, entrepreneur, and the founder of LB Capital. Lance Bachmann has a proven track record of guiding businesses to exponential growth. As the founder of LB Capital, he specializes in scaling home service businesses with successful exits to private equity firms. In this episode, here's what you can expect to learn: The effectiveness of communication and cooperation among team members The significance of adaptability during challengesWhy staying updated with industry trends and acquiring new skills are key factors for successUnderstanding the needs and concerns of team members for effective leadership.How to direct team efforts towards a common objective and regularly reassess goals for optimal outcomes and more. LB Capital empowers businesses with distinctive financial solutions, focusing on tech ventures and home services for strategic growth, market leadership, and shared success. If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉) Links & References: Lance BachmannLB Capital This episode is kindly sponsored by: SeraUpFrogCallRailCompanyCamVisit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months!MarketStorm Connect with us! Tersh BlissetJosh CrouchJoin the Service Business Mastery Facebook group for more updates!Visit our website: www.servicebusinessmastery.com Affiliate links: CastmagicStreamYardIfTTT- 10 Percent off! --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, we're privileged to host Al Levi, business consultant, and CEO of The 7-Power Contractor. Tap into the expertise of Al Levi, a seasoned business consultant with over 25 years of hands-on experience, transforming contracting businesses effortlessly since 2002. In this episode, here's what you can expect to learn: The roles of financial manager and marketing manager in fintech. Why personal involvement is so important for your business growth. The importance of creating processes and procedures for your business. How embracing mistakes and failures can help in the learning process and more.  The 7-Power Contractor is a business consulting firm that specializes in helping service and installation-based contracting businesses operate more efficiently and achieve greater success.  If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉) Links & References: Al Levi The 7-Power Contractor This episode is kindly sponsored by: Sera UpFrog CallRail CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! MarketStorm Connect with us! Tersh Blisset Josh Crouch Join the Service Business Mastery Facebook group for more updates! Visit our website: www.servicebusinessmastery.com Affiliate links: CastmagicStreamYard⁠CallRail⁠IfTTT⁠ - 10 Percent off! --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, we have the privilege to host Doug Wyatt, the Founder & CEO of Synergy Learning Systems. Doug Wyatt, an incredible entrepreneur, achieved global success in sales, business, and leadership, spanning industries from restaurants to Home Service innovation. In this episode, here's what you can expect to learn: The value of playing different roles as a tool for improving skills. The importance of rewarding effort. The benefits of engaging everyone in sales training for better customer service. Why create a long-term impact, build a culture of continuous improvement, and not just aim for short-term gains? How to make education exciting for better customer engagement and more. Synergy Learning Systems specializes in tackling the implementation challenge to enhance employee engagement. Their live events and online training programs provide teams with the tools to implement customer-centric processes efficiently. If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉) Links & References: Doug WyattSynergy Learning Systems This episode is kindly sponsored by: SeraUpFrogCompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months!MarketStorm Connect with us! Tersh BlissetJosh CrouchJoin the Service Business Mastery Facebook group for more updates!Visit our website: www.servicebusinessmastery.com Affiliate links: CastmagicStreamYardCallRail IfTTT- 10 Percent off! --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, we're privileged to have Tracy Martin of Aeroseal, LLC. Tracy, Aeroseal's Dealer Development Director, excels in marketing, with 8+ years at the forefront. In this episode, here's what you can expect to learn: How Aeroseal is using its technology for sealing ductwork in HVAC systems completely and improving energy efficiency and indoor air quality.How the cost of labor is influenced by the severity of duct leakage. How contractors are using Aeroseal to help pass building code inspections.How to collaborate with green building certification programs for achieving energy efficiency standards. and more. Aeroseal, a prominent player in climate technology, is on a mission to cut global carbon emissions by 1 gigaton annually using groundbreaking leak-sealing technologies like HomeSeal Connect and AeroBarrier Connect. If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉) Links & References: Tracy MartinAeroseal This episode is kindly sponsored by: SeraUpFrogCompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months!MarketStorm Connect with us! Tersh BlissetJosh CrouchJoin the Service Business Mastery Facebook group for more updates!Visit our website: www.servicebusinessmastery.com Affiliate links: CastmagicStreamYardCallRail IfTTT- 10 Percent off! --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode,  we're delighted to have Peter Capuciati and Logan Marshall of Bluon. Peter, Bluon's Chairman and CEO, harmonizes his academic foundation from Columbia University with extensive entrepreneurial experience. His skills span both technical expertise and strategic planning. Logan Marshall at Bluon, as Director of Contractor Alliances & Events, combines leadership prowess with HVAC knowledge, aiming to elevate team performance and introduce fresh approaches. In this episode, here's what you can expect to learn: How Bluon supports the HVAC industry at largeAbout technical support, troubleshooting, and the importance of effective communication and data analysis in HVAC.Challenges of remote communication, and the need for real-time support.The role of technology in aiding technicians, the benefits of data-driven platforms, and more. Bluon stands out as a unique platform benefiting everyone in the industry. It empowers technicians to work more efficiently, helps contractors handle more jobs, enables distributors to manage orders with fewer errors and staff, and boosts OEMs' sales of parts and equipment. If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉) Links & References: Peter CapuciatiLogan MarshallBluon This episode is kindly sponsored by: SeraUpFrogCompanyCamVisit www.companycam.com/SBM and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months!MarketStorm Connect with us! Tersh BlissetJosh CrouchJoin the Service Business Mastery Facebook group for more updates!Visit our website: www.servicebusinessmastery.com Affiliate links: CastmagicStreamYardCallRailIfTTT- 10 Percent off! --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights www.servicebusinessmastery.com. In this episode, we are joined by Luke Hansen of CompanyCam.Luke Hansen initiated CompanyCam to aid contractors, evolving it with a $30 million investment in 2021. Emphasizing people over product, the company thrives on adaptability and innovation. In this episode, here's what you can expect to learn: Valuable lessons by understanding the backstory of entrepreneurs and business leaders.The value of niche solutions tailored to particular industries or problems, rather than generic ones.The concept of real-time visual communication through the CompanyCam app.The importance of customer feedback and using it to refine the products and services.The importance of staying ahead of technological advancements and integrating them thoughtfully into business solutions and more. CompanyCam simplifies tracking your business activities. Instantly view and organize your team's photos and notes, ensuring you always find what you need. If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉) Links & References: Luke HansenCompanyCam This episode is kindly sponsored by: SeraUpFrogCompanyCam Visit www.companycam.com/SBM and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! Connect with us! Tersh BlissetJosh CrouchJoin the Service Business Mastery Facebook group.Visit our website: https://www.servicebusinessmastery.com Affiliate links: CastmagicStreamYardCallRail IfTTT- 10 Percent off! --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, we are joined by Chris Nelson of CallRail. Chris Nelson is a seasoned Marketing and Strategy leader with 15+ years in B2B and B2B2C, spanning SaaS to consumer durables. Transitioning from law, he excels in omni-channel marketing, customer engagement, and team leadership. In this episode, here's what you’ll learn: What is CallRail? How CallRail boost marketing efficiency and cut costs for home services? How to increase returns on your marketing? How entrepreneurs can use this opportunity to level up and expand their businesses? CallRail revolutionizes lead tracking for businesses globally. With real-time insights, it streamlines marketing efforts, capturing every lead's journey for optimal ROI and enhanced customer engagement. If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉) Links & References: Chris Nelson CallRail This episode is kindly sponsored by: Sera UpFrog CompanyCam Visit www.companycam.com/SBM and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! Interplay Learning Connect with us! Tersh Blisset Josh Crouch Join the Service Business Mastery Facebook group Visit our website: https://www.servicebusinessmastery.com Affiliate links: Castmagic StreamYard CallRail IfTTT- 10 Percent off! --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, we are joined by Tyson Chen of Avoca AI. Tyson Chen is an MIT graduate and the co-founder and president of Avoca AI, which pioneers AI solutions for 24/7 customer engagement in small businesses. With a background in self-driving goods delivery at Nuro and consulting at The Boston Consulting Group, Tyson brings expertise in AI, tech, and private equity to revolutionize business communication. In this episode, here's what you can expect to learn: What is Avoca AI?How AI is going to impact the home service industry?What are Multi-modal generative models?How Entrepreneurs can use this opportunity to level up and expand their business? Avoca AI enhances HVAC and Plumbing businesses by integrating advanced artificial intelligence. It empowers technicians, improves customer service, and boosts revenue through features like real-time advice and 24/7 availability. If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉) Links & References: Tyson ChenAvoca AI This episode is kindly sponsored by: SeraUpFrogCompanyCamVisit www.companycam.com/SBM and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months!Interplay Learning Connect with us! Tersh BlissetJosh CrouchJoin the Service Business Mastery Facebook groupVisit our website: https://www.servicebusinessmastery.com Affiliate links: CastmagicStreamYardCallRail IfTTT- 10 Percent off! --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, we are joined by Sebastian Jimenez from Rillavoice. Sebastian Jimenez is the Founder and CEO of Rillavoice, a company focused on building speech analytics for the world. Sebastian leads the team in developing speech analytics software tailored for sales and service, particularly in industries like home remodelling, roofing, solar, telco, banking, CPG, and more. Rillavoice leverages AI to revolutionize home improvement sales and service interactions. With exceptional transcription accuracy and a focus on enhancing human work, Rillavoice overcomes scepticism, improving techniques and reducing performance gaps. Seamlessly integrated and offering real-time analysis, it sets a new standard in the industry. Explore the transformative impact by booking a demo at Rillavoice.com. In this episode, here's what you can expect to learn: Impact of AI on Home Improvement Sales Integration with Home Service Systems Evolution of AI in Customer Service The Future of Work and AI Adoption Trends in AI for Customer Service If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉) Links & References: Sebastian JimenezRillavoice This episode is kindly sponsored by: SeraUpFrogCompanyCam Visit ⁠www.companycam.com/SBM⁠ and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months!Interplay Learning Connect with us! Tersh BlissetJosh CrouchJoin the Service Business Mastery Facebook groupVisit our website: https://www.servicebusinessmastery.com Affiliate links: CastmagicStreamYardCallRailIfTTT- 10 Percent off! --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Welcome to the Service Business Tersh Podcast! Visit our website for more episodes and insights! www.servicebusinessmastery.com In this episode, we are joined by Patrick Lange from Business Modification Group.  Patrick, an expert in business valuations and sales, provides useful and actionable insights on how to maximize your business's value. Patrick is not only knowledgeable in business valuation but also actively engages on multiple platforms like YouTube, LinkedIn, and Facebook, where his mission is to educate people for free on how to raise the value of your business if your intention is to sell it.  He has been guiding many businesses into improving their worth, with successful stories that showcase significant increases in dollar figures. Business Modification Group proposes The Best HVAC Companies for Sale. Their Proactive, Experienced HVAC Brokers Consistently Sell a Record Number of Heating, Air and Plumbing Companies Nationwide. During our conversation, here's what you can expect to learn: The importance of understanding your business's current worth. Steps to raise the value of your service business. Real-world success stories that exemplify the transformation possible with the right guidance. Why it's essential to seek a valuation, even if you're not selling immediately. The role of technology in enhancing business worth and sales. How simple products and services can mean a world of difference when selling your business Patrick's straightforward and genuine approach, combined with his vast experience, brings a unique perspective to the table. He offers simple, actionable steps that, while common for him, can make a world of difference for many business owners. We particularly enjoyed how Patrick teaches you about business and the broader importance of knowing what you are optimizing for.  If you enjoy the episode, please don’t hesitate to leave us a review (5 start preferably ;)) Links & References: Patrick Lange on LinkedIn: LinkedIn Profile Business Modification Group: Website Patrick on Youtube: Youtube Channel This episode is kindly sponsored by: Sera (visit their website) UpFrog (visit their website) CompanyCam (visit their website) Connect with us!  Tersh Blisset on LinkedIn: Tersh’s Profile Josh Crouch on LinkedIn: Josh’s Profile  Visit www.companycam.com/SBM and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months! Join the Service Business Mastery Facebook group Visit our website: https://www.servicebusinessmastery.com Affiliate links: Castmagic - https://get.castmagic.io/SBM StreamYard - https://streamyard.com/pal/c/4524595769507840 CallRail - https://partners.callrail.com/relentless-digital IfTTT- 10 Percent off! --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support