We are BACK with episode #49! In this episode Allison introduces Andy Gallimore, the President and co-founder of Flowolf. They discuss the acquisition of Sales Won and the focus of Flowolf on solutions and strategy. Andy shares insights on the use of AI in their Sales CRM, including MeetingMinder, which automates meeting notes. They also discuss the benefits and limitations of Flow Designer and the challenges of process automation designer. The conversation concludes with a discussion on the psychological benefits of taking notes and the cost-effectiveness of AI in meeting notes. The conversation covers various topics including AI bots, travel experiences, misjudging distances, golf, spirit animals, movie recommendations, and future conversations.

It's time for Episode #48! In this episode Allison and Justin discuss troubleshooting business rules, challenges with custom apps, and the complexity of workflow dependencies. They compare the workflow editor and flow designer, highlighting the improvements made to the latter. They also talk about the user experience with interactions and the mapping of data in requests. The conversation touches on the importance of source control and Allison's upcoming trip to Charleston. They share their emotional struggles and celebrate certification achievements. Finally, they discuss Apple tags and tracking, as well as ROM scoping and project updates.

Episode 47 is finally here! In this episode Allison and Justin discuss their breakfast preferences at fast food restaurants, including Wendy's and Chick-fil-A. They also talk about their love for bread, including croissants and English muffins. The conversation then shifts to their experiences with keto diet and homemade pizza dough. They also discuss their recent trip to Phoenix, Arizona, and the spring baseball training happening there. Allison shares her experience with a recent ServiceNow go-live and the feedback received. They talk about changes in PLAs and the requirements for enhanced badges. They also discuss the complexity of partner requirements and the importance of having Certified Master Architects (CMAs) and Certified Technical Architects (CTAs). The conversation touches on implementation models and the challenges of communication in Teams. They also briefly discuss movies and the upcoming live-action movie. The conversation concludes with a discussion about writing stories and the disruption of personal developer instances.

Episode 46 is finally here! In this episode Allison and Justin discuss various topics ranging from taking breaks and self-care to upcoming events and rumors about ServiceNow's announcements. They also talk about user experience, application picker, and the need for centralization in the admin experience. The conversation touches on resourcing, utilization reports, and the war on talent. They also share their experiences with growing tobacco and vegetables. The conversation concludes with a discussion about childhood memories and the smell of markers.

It's time for episode number 45! In this episode Allison and Justin discuss networking and device connectivity, experience in network operations centers, making and running cables including Cat 6 cables, data center management including SANs and failover issues, video and audio recording equipment and software issues, professional development and certifications including CSM and ITSM, reading habits and book discussions, technical issues with Microsoft Teams and troubleshooting, personal anecdotes and experiences with Apple products and technology updates, laptop and battery issues, travel experiences and strategies including luggage management and airport navigation, hotel accommodations and preferences, household management including housework and hiring cleaners, personal health and fitness including exercise routines and injuries, recreational activities and games such as Left Right Center. #Networking #NetworkOperations #CableManagement #Cat6Cables #DataCenterManagement #SANs #FailoverSolutions #VideoRecording #AudioEquipment #SoftwareIssues #ProfessionalDevelopment #Certifications #CSM #ITSM #BookLovers #ReadingHabits #MicrosoftTeams #TechTroubleshooting #AppleProducts #TechUpdates #LaptopIssues #BatteryManagement #TravelTips #LuggageManagement #AirportNavigation #HotelLife #HouseholdManagement #CleaningTips #HealthAndFitness #ExerciseRoutine #InjuryPrevention #RecreationalGames #LeftRightCenter #LifeExperiences

Are you ready for episode 44?! In this episode Allison and Justin discuss weather experiences, personal fitness, workplace setups, professional tasks, HR software features, managerial development, coaching techniques, process optimization, personal anecdotes, cooking, and pets. #WeatherWonders #FitnessGoals #WorkFromHomeLife #TechChallenges #HRTechInsights #LeadershipGrowth #CoachingSuccess #ProcessOptimization #CulinaryAdventures #PetLoversDiary

Come join Allison and Justin for episode 43! In this episode we discuss Christmas, sinus infections, smart tech, nasal spray, Shag dancing, living arrangements, technology use, fashion trends, relationships and ServiceNow archiving and data destruction (data retention).

Happy New Year from Allison and Justin! Check out our latest episode of The Otterly Owlsome Podcast (#42) to learn more about holiday experiences, gift exchanges, children's Christmas gifts, health and medical care, garden decorations, cooking and baking, pet care, and family dynamics. It also touches on weather conditions during the holidays, household management, online shopping experiences, and reflections on past episodes and personal hobbies. #HolidayExperiences #GiftExchanges #KidsChristmasGifts #HealthAndMedical #GardenDecorations #CookingBakingAdventures #PetCareTips #FamilyDynamics #OnlineShoppingStories #PodcastReflections

No re-runs from Allison and Justin, Episode 41 is here! Watch or listen to learn more about travel experiences, client interactions, project management, administrative challenges in ServiceNow, performance tuning in systems, visual task boards, personal experiences with media and entertainment, work-life balance, management strategies, and personal anecdotes related to family and pets. #ProjectManagementInsights #WorkLifeBalanceTips #ServiceNowChallenges #PerformanceTuningTech #VisualTaskBoards #ProfessionalGrowthStories #FamilyAndPetsAnecdotes #MentalHealthAwareness #CreativeBreakthroughs #AdminStruggles

Celebrating their 40th episode, Justin Meadows and Allison Shirey engage in a vibrant discussion on diverse topics. They explore notification management, the significance of soft skills, and the nuances of consulting across time zones. A key highlight is their conversation about a law firm project, delving into its unique demands and innovative solutions. They also discuss the role of technology in consulting, emphasizing the need to understand client requirements and the complexities of operating globally. Their witty and friendly banter adds a layer of enjoyment to this informative episode. Tune in and listen now to catch all the insights and fun! #ConsultingInsights #TechTalksPodcast #GlobalBusinessChallenges #SoftSkillsMatter #TimeZoneTactics #LawFirmInnovation #ClientCentricSolutions #NotificationManagement #WorkplaceEvolution #ListenNowEpisode40

It's time for episode 39 with Allison and Justin! Watch or listen to learn more about Rory's misbehavior, Allison's last week teaching, hair stylists, gray hair, group ServiceNow projects, presentation techniques, how we're using AI, cake cutting tricks, cake artistry, sweet tea and Allison in Toronto. #technology #random #servicenow #otters #owls

Episode 38 has arrived! Watch or listen to learn more about the Tomorrowland music festival, phone and computer alerts/notifications, shopping on phones versus laptops, Transformer Batman toy at Walmart, how kids pick their toys in 2023, crash carts, playing doctor, Rory updates, Christmas shopping, Elf on the shelf, family pajamas, running, Toronto, traveling for work, Christmas light touring, dancing, mom hacks, playing outside, snakes and Allison's webinar. #technology #random #servicenow #otters #owls

We have another special guest for Episode 37 - David Shake! Watch or listen to learn more about David Shake, school mascots, sales solutions becoming actual solutions for customers, Strategic Portfolio Management customers and the role of good process in implementations, another guest appearance by Rory, joy and when to decorate for Christmas, bottled and boxed wine, fancy boxed wine dispensers, buffalo decorations, buffalo check pattern, dog destruction, gnome decorations, Thanksgiving and a blue screen of death. #technology #random #servicenow #otters #owls #buffaloes #bsod

Episode 36 is here! Watch or listen to learn more about migrating legacy data to ServiceNow, converting from EasyVista, Lotus Notes and change management, close relationships on ServiceNow projects, lack of investments in IT, a job without MIcrosoft Office, tanning salons and toning machines, child care at the salon, nap time, sleeping on planes, Allison's webinar, open enrollment, health insurance and healthcare savings accounts. #technology #random #servicenow #otters #owls

Episode 35 is here! Watch or listen to learn more about jade face rollers, expensive moisturizer, Chicago travel adventures, Selling Sunset, mansion taxes, The Great Outdoors, holiday dinners, colonial Christmas, name pronunciations, ServiceNow Q4 Store Release, Allison's roadmap webinar (link below), tips from Jace Benson and airport strategies. #technology #random #servicenow #otters #owls Webinar link: https://www.linkedin.com/events/7128472526598373376

We are back with Episode 34! Watch or listen to learn more about dancing videos, TikTok content, Matt Rife, turkeys, Bob's Burgers, holiday decorations, ACLs in ServiceNow, training ServiceNow administrators, feedback from students, teaching as a profession and learning styles. #technology #random #servicenow #otters #owls

Episode #33 is here! Watch or listen to learn more about Oktoberfest in Helen, Georgia, beer preferences, teaching ServiceNow courses, JSON builder step in Flow Designer, missing parentheses and extra curly braces {or squirrely brackets}, Now Assist for Creators, AI and generative LLMs, applying your humanity to AI, user stories for newcomers or non-developers, podcast notes, fart books, birthday pictures, kindness and birthday invites. #technology #random #servicenow #otters #owls

Episode #32 is here! Watch or listen to learn more about Oklahoma Thanksgiving, Oklahoma football victory, Sooners and land runs, America's Western expansion and Indigenous Peoples, Indigenous People's Day, local alcohol laws and rules, Allison's sourdough grilled cheese, David's smoked pork chops and chicken, Dexter's 5th birthday, Teenage Mutant Ninja Turtles, teachers and teaching, Sand Springs Sandites, code repositories in the CMDB, distribution lists in the CMDB, automated onboarding, CMDB class extensions, physical vs logical configuration items, macOS video reactions, Allison's Arizona trip, ServiceNow licensing and table extension limitations. #technology #random #servicenow #otters #owls

We have another special guest for Episode 31 - Bryan Walker! Watch or listen to learn more about Allison's peppers, first frost, State of Arizona, lions, armadillos, possums, Allison's brother, flying lions and giraffes, Dallas Cowboys, Bryan's ServiceNow journey, H&P, Tulsa, ServiceNow event processing system, boys on the town, high school reunion, macOS reactions, monster spray, shopping lists and brand names, key to the V door, dough patch kit, blinker fluid, optional stop signs, gas for your car's year, yield signs, the OU and Texas story and fried pork chops. #technology #random #servicenow #otters #owls

This week we're bringing back our first episode from the archives! Just off our 30th episode we thought we'd revisit this origins episode where we introduce ourselves and our backgrounds, talk about the origins of the podcast name and various other random topics including what we will try to talk about in future episodes. Check back here every Wednesday for a new episode and we will do our best to ensure each one is Otterly Owlsome! #technology #random #servicenow #otters #owls #fun