PODCAST

Difficult Conversations -Lessons I learned as an ICU Physician

Dr. Anthony Orsini

Every critical moment in our lives starts and ends with a Difficult Conversation. As an intensive care physician, author, and frequent speaker on communication, Dr. Orsini has spent most of his career teaching key communication techniques that can help anyone navigate through the most difficult conversations. This podcast is about effective and compassionate communication. Each week our guests will tell their inspiring stories of triumph and tragedy and the role that communication played in the their lives. . Whether you are a doctor telling someone they have terminal cancer, a business leader who is trying to get the most out of his/her employees or an HR Professionals who is faced with separating an employee this is the podcast for you.
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A Life with Purpose with Gunnar Esiason
A Life with Purpose with Gunnar Esiason
Welcome to Difficult Conversations with Dr. Anthony Orsini. Today, our guest host is Liz Poret-Christ, who is the Director of Programming at The Orsini Way. Liz has a very personal relationship with our special guest, Gunnar Esiason. Gunnar  is the son of Boomer Esiason, and known for his  life-long battle with cystic fibrosis. Boomer and Gunnar were featured on the cover of the October 1993 Sports Illustrated to raise awareness about cystic fibrosis, and he has spent his entire life in the public eye, first as a child of a famous athlete, and now as an advocate and resource for those living with CF. Gunnar is a rare disease patient advocate who is passionate about early- stage drug development, patient empowerment, and health policy. He has developed a patient engagement platform for a medical nutrition company, built a venture philanthropy practice at the Boomer Esiason Foundation, and was the head coach of his high school’s alma mater’s varsity hockey team. He has consulted on clinical trial development, a real-world evidence population health study, and a cystic fibrosis-specific mental health and wellness screening tool. Currently he hosts the podcast, The State of Health with Gunnar Esiason.  Gunnar has been a household name in Liz’s family since her daughter was diagnosed with cystic fibrosis in 2003. Liz and her family have benefited  from the generosity of the Boomer Esiason Foundation, learning about treatments, the importance of athletics, and insights into the latest medical research.  We start by Gunnar telling us about his personal journey  and how cystic fibrosis has affected his family.  We find out the story behind why Gunnar changed his mind about going to Law School after getting out of college, and he goes in depth about  his own patient experience and why he’s so excited about  patient advocacy.  We hear a story about a conversation Gunnar had with his doctor when he was very sick and only 22 years and what happened when he got a spot in the TRIKAFTA clinical trial program.  We end with Gunnar sharing a conversation he found to be  most difficult.  He tells us  about the amazing things he is doing with the Boomer Esiason Foundation and talks  about their program supporting athletes with cystic fibrosis.   Host:Liz Poret-ChristGuest:Gunnar EsiasonFor More Information:Difficult Conversations I Learned as an ICU Physician Podcast EpisodesThe Orsini WayThe Orsini Way-FacebookThe Orsini Way-LinkedinThe Orsini Way-InstagramThe Orsini Way-TwitterIt’s All In The Delivery: Improving Healthcare Starting With A Single Conversation by Dr. Anthony OrsiniResources Mentioned:Gunnar Esiason WebsiteGunnar Esiason TwitterGunnar Esiason InstagramBoomer Esiason FoundationBoomer Esiason Foundation TwitterThe State of Health Podcast with Gunnar Esiason
Jan 10 2022
47 mins
Holiday Episode- Highlights from 2021The Problem with Dying with Dr. BJ Miller
Welcome to Difficult Conversations with Dr. Anthony Orsini. Today, I have the distinct honor  to have another incredible guest and that is Dr. Bruce B.J. Miller, who is a longtime hospice and palliative care medicine physician as well as an author, TEDx presenter, and keynote speaker.  He has given over one hundred talks on the topics of death, dying, palliative care, and the intersection of healthcare with design.  Led by his own experiences as a patient, Dr. Miller advocates for the roles of our senses, community, and presence in designing a better ending.  His career has been dedicated to moving healthcare towards a human-centered approach. His 2015 Ted Talk, “What really matters at the end of life", has been viewed more than eleven million times, and his work has been the subject of multiple interviews and podcasts including Oprah Winfrey, PBS, The New York Times, and the Ted Radio Hour. We will be talking about his book, A Beginner’s Guide to the End,   Dr. Miller currently sees patients and families via Telehealth through Mettle Health, a company he co-founded with the aim to provide personalized holistic consultations for any patient or caregiver who needs help with navigating the practical, emotional, and existential issues that come with serious illness and disability. We start out by hearing BJ Miller’s story, from his childhood experiences, his accident, and what brought him to working in palliative care medicine. BJ tells us a beautiful story about a nurse that locked eyes with him and held his hand upon arrival at the burn unit at St. Barnabas Hospital in New Jersey,. Dr. Orsini talks about the importance of human connection between doctors and patients and how BJ's story is very similar to Marcus Engel’s story who was a previous guest on this podcast.  BJ explains why we struggle with talking about dying which starts with denial. and he shares thoughts on what we need more of in this mission of medicine to help physicians,. Dr. Orsini talks about how training is so limited with physicians which is why he’s dedicated the last ten years of his life  to teach them how to be more comfortable with end of life and tragic diagnosis. If you enjoyed this podcast, please go ahead and hit follow. Host:Dr. Anthony OrsiniGuest:Dr Bruce BJ MillerFor More Information:Difficult Conversations I Learned as an ICU Physician Podcast EpisodesThe Orsini WayThe Orsini Way-FacebookThe Orsini Way-LinkedinThe Orsini Way-InstagramThe Orsini Way-Twitterdrorsini@theorsiniway.comIt’s All In The Delivery: Improving Healthcare Starting With A Single Conversation by Dr. Anthony OrsiniResources :TED2015: “What really matters at the end of life” - BJ MillerMettle HealthA Beginner’s Guide to the End: Practical Advice for Living Life and Facing Death I"m Here with Marcus Engel - Difficult Conversations - Lessons I learned as an ICU physician Podcast Episode 102
Dec 13 2021
44 mins
Leadership from the Boardroom with Stuart Levine
Welcome to Difficult Conversations with Dr. Anthony Orsini. Today, my guest is Stuart Levine, who is the Chairman of the Board and CEO for STUART LEVINE & ASSOCIATES.  He was the former CEO for Dale Carnegie & Associates.  Stuart is an international best-selling author of three books, The Six Fundamentals of Success and Cut to the Chase, and the co-author of the  international best seller The Leader in You. Stuart has been delivering speeches around the globe for over twenty years on the subjects of leadership, change management, and organizational transformation. He is a sought-after commentator on TV, print, and social media. Stuart also has extensive experience in healthcare leadership and  his experience in business and healthcare make him uniquely qualified to speak to us today about these important topics. Stuart talks about different types of leadership, why command and control didn’t work then, and doesn’t work now.  Dr. Orsini brings up a talk he recently did on physician burnout. Stuart shares his thoughts on bringing back autonomy to the doctors and why it's so  important to keep physicians in the loop of the business of healthcare.  Stuart tells us about  one of the key components that does not get enough attention, and that is “we share learning together.” He elaborates on the one thing his experience in healthcare taught him which is perspective, and shares a touching story that truly elevated him as a human being. Dr. Orsini sheds light on the importance of how the human connection improves healthcare, and Stuart touches on understanding cultural issues and why data is so important.   Find out Stuart’s perspective on leaders and why the the most important thing in leadership is communication. We hear some great advice if you’re interviewing someone for a job and how you can tell if a person is willing to learn.  If you enjoyed this podcast, please go ahead and hit subscribe on your favorite podcast platform. Host: Dr. Anthony OrsiniGuest:Stuart LevineFor More Information:The Orsini WayThe Orsini Way-FacebookThe Orsini Way-LinkedinThe Orsini Way-InstagramThe Orsini Way-TwitterHow The Human Connection Improves Healthcare with Dr. Anthony Orsini (TEDx Talks) It’s All In The Delivery: Improving Healthcare Starting With A Single Conversation by Dr. Anthony OrsiniResources Mentioned:STUART LEVINE & ASSOCIATESThe Six Fundamentals of Success:  The Rules for Getting It Right for Yourself and Your Organization by Stuart LevineThe Leader in You:  How to Win Friends, Influence People And Succeed in a Changing World by Dale Carnegie, Stuart Levine, and Michael Crom
Nov 29 2021
47 mins
Difficult Conversations About Breast Cancer
Welcome to Difficult Conversations with Dr. Anthony Orsini.  Even though October is Breast Cancer Awareness Month, breast cancer should be on our minds all year around. I can’t think of anyone more qualified to talk about breast cancer and the many difficult conversations associated with this diagnosis then my special guest, Dr. Michele Blackwood. She is currently the Chief of Breast Services at RWJ/ Barnabas Health and the Rutgers Cancer Institute of New Jersey.  She also serves as the Northern Medical Director of Breast Services and joined St. Barnabas Medical Center as the Medical Director of Breast Health and Disease Management in 2009.  Michele has appeared on national and local media programs, including Fox Five, “60 Minutes,” CBS’s Early Show, and Good Day New York. Even with all her credentials, it is her reputation for the compassionate manner in which she practices and her ability to navigate the many difficult conversations that  that make her special. My Co-host today is Liz Poret-Christ, who is our Director of Programming at The Orsini Way and a patient of Dr. Blackwoods. Dr. Blackwood tells us about her career. She shares the many ways the breast cancer field has evolved dramatically and how survival rates are so much better. Dr. Orsini reveals some incredible statistics about breast cancer. They talk about how healing can begin when you first hear the diagnosis and how medicine is about relationships, and not about the surgery.  Liz shares how her conversation went when she found out she had breast cancer.  Michele takes us through her approach, her plan, and her thoughts on how she has the initial conversation with a patient. We learn how Michele handles each patient’s situation, forms that special relationship with each person, and how she gives them options and guidance. Liz tells us more about how grateful she was with Michele letting her know the best path for her to take with her diagnosis. Michele explains more about physicians evolving in their style over time and how her style has changed.  She also explains how she addresses a lot of things with her patients so they will be in sync with her to have a better outcome after surgery.  We find out how Michele approaches her most difficult conversation with faith, comfort, and quality of life.  We end with Dr. Orsini, Michele, and Liz sharing their words of wisdom, with this being Breast Cancer Awareness Month.  If you enjoyed this podcast, please   subscribe on your favorite podcast platform. Host:Dr. Anthony Orsini and Liz Poret-ChristGuests:Dr. Michele BlackwoodFor More Information:Difficult Conversations I Learned as an ICU Physician Podcast EpisodesThe Orsini WayThe Orsini Way-FacebookThe Orsini Way-LinkedinThe Orsini Way-InstagramThe Orsini Way-Twitterdrorsini@theorsiniway.comIt’s All In The Delivery: Improving Healthcare Starting With A Single Conversation by Dr. Anthony OrsiniResources Mentioned:Michele Blackwood, MD-RWJ Barnabas HealthMichele Blackwood, MD-Rutgers Cancer Institute of New JerseyNational Breast Cancer Foundation, Inc.
Nov 15 2021
44 mins
Do No Harm - Conversations About Physician Suicide
Welcome to Difficult Conversations with Dr. Anthony Orsini. We’ve had several episodes over the past eighteen months on the topics of physician burnout, the toxic culture of medicine, and the high rates of substance abuse in healthcare professionals. These are topics that I care about deeply and  speak about during my presentations and workshops. I recently spoke at a Global Summit on Ending Physician Burnout.  As part of the summit, attendees were able to get a free viewing of a groundbreaking and game-changing documentary , Do No Harm.  This documentary is an honest, deep dive into the increasing rate of physician suicide, its origins, and why this is a serious healthcare crisis, not only for physicians, but patients as well.  Today, we are extremely fortunate to have the producer of this documentary, Robyn Symon, who is a two-time Emmy award-winning filmmaker,  A former PBS producer, Robyn has directed six featured documentary films, as well as produced and directed television programs for various networks. We are so lucky and honored to have her as our guest today! We learn more about Robyn and why she started to investigate the causes behind physician burnout. Dr. Orsini tells us some of the jaw dropping statistics. Robyn reveals the truth  about physician  and medical student suicide  and doctors reporting substance abuse. She talks about the shortage of doctors and how we need to make sure that physicians and nurses are cared for and that they are not sleep deprived. Robyn fills us in about the documentary and talks about Hawkins, who is a very courageous med student willing to talk about his story with depression and suicide attempt.  Dr. Orsini stresses how many physicians just don’t ask for help and there are no real support systems available  Robyn tells us she’s optimistic, but shares her concerns about the pressures on physicians.  Dr. Orsini shares a story with us about “pimping” in medicine and what happened to him when he was a resident.  Robyn shares a great story about the LA Children’s Hospital and what they are doing with their MA’s to free up time for the residents. Dr. Orsini and Robyn talk more about her film as she explains that it’s a tool to open a dialogue.  We end with Robyn sharing the most difficult conversation she’s ever had and how she navigated through it. If you enjoyed this podcast, please go ahead and hit subscribe on your favorite podcast platform.  Host:Dr. Anthony OrsiniGuest:Robyn SymonFor More Information:Difficult Conversations I Learned as an ICU Physician Podcast EpisodesThe Orsini WayThe Orsini Way-FacebookThe Orsini Way-LinkedinThe Orsini Way-InstagramThe Orsini Way-TwitterResources Mentioned:DO NO HARM Exposing the Hippocratic Hoax A film by Robyn Symon (Website)DO NO HARM Exposing the Hippocratic Hoax-Amazon Prime Videoinfo@donotharmfilm.comSymon ProductionsRobyn Symon LinkedinTEDx Talks-How the Human Connection Improves Healthcare with Dr. Anthony Orsini (YouTube)
Nov 1 2021
44 mins
Communicating With Your Doctor with Karen Knops, M.D.
Welcome to Difficult Conversations with Dr. Anthony Orsini. Today, I have the pleasure of interviewing for the second time my friend and former colleague. Dr. Karen Knops is a Palliative Care Physician and the creator of programs designed to improve communication in medicine. Her work is deeply influenced by her own experiences as a young patient.  After receiving her medical degree in Internal Medicine and completing her Fellowship in Palliative Care, she went on to create and lead the Division of Palliative and Supportive Care for a six hundred bed community teaching hospital as part of the Atlantic Health System, also creating an onsite training program for physicians from multiple specialties, nurse practitioners, and physician’s assistant’s. Karen has been recognized as “Top Doctor” in Palliative Medicine in both New Jersey and in the Seattle area where she now lives.  Her models for communication and understanding patient perspective have been published and shared nationally and internationally.  She is a passionate advocate for improving patient experience, and compassion in healthcare. As always, Dr. Orsini keeps his promise about two things, that you will feel inspired, and you will have learned valuable lessons to be a better and more compassionate communicator.One of the biggest problems we have in medicine right now is poor communication between  doctors and patients.  Effective  communication can predict malpractice, prevent medical errors and improve the overall patient experience. Dr, Knops discusses how during her medical training, she realized how hard it was to learn communication skills.  She tells us more about the approach she used to help herself. Dr. Knops later developed a communication framework for patients and providers called A-S-C-E-N-D, and she tells us all about it, what it means, and how it can help you patients and doctors.  Dr. Orsini and Karen discuss the differences between older generations and Millennials with respect to how they communicate. We end with a communication tip and a great story from Dr. Orsini. if you are an attending physician and you’re teaching residents,  Dr. Knops leaves us with some great advice about “honoring the role.” If you enjoyed this podcast, please go ahead and hit subscribe on your favorite podcast platform. Go ahead and download this episode now! Host: Dr. Anthony OrsiniGuest:Dr. Karen KnopsSponsor:The Finley ProjectFor More Information:Difficult Conversations I Learned as an ICU Physician Podcast EpisodesThe Orsini WayThe Orsini Way-FacebookThe Orsini Way-LinkedinThe Orsini Way-InstagramThe Orsini Way-TwitterIt’s All In The Delivery: Improving Healthcare Starting With A Single Conversation by Dr. Anthony OrsiniResources Mentioned:Karen Knops, MD LinkedinKaren Knops, MD TwitterThe Orsini Way-Podcast-Episode 128-Conversations about End of Life with Karen Knops, MDThe Anticipation Habitanticipationhabit@gmail.com
Oct 18 2021
39 mins
The State of Healthcare - Moving Forward with Steve Lawler
Welcome to Difficult Conversations - Lessons I Learned as an ICU Physician with Dr. Anthony Orsini. On this episode, I have the  honor to have as my guest, Steve Lawler, President of the North Carolina Healthcare Association since 2017.  Prior to his current position, Steve served various roles,  in healthcare  in Eastern North Carolina for over twenty years, including seven years as the President of Greenville Hospital.  He served as  Senior Vice President Regional Group of Carolinas HealthCare System until his current role as President of the North Carolina Healthcare Association. As always, Dr. Orsini keeps his promise about two things:  that you will feel inspired, and you will have learned valuable lessons to be a better and more compassionate communicator.Steve tells us  about his journey to becoming the President of North Carolina Health Care Associates.  We learn more about the North Carolina Healthcare Association and Steve's important role.. Dr. Orsini mentions how we are in a crisis with healthcare right now as it is getting more expensive, and Steve shares his thoughts on what healthcare workers can do to make the numbers work better and still keep  high quality of care. We also find out from Dr. Orsini that one of the best things that happened to healthcare in the last ten years was the elevation of the patient experience.  Steve tells us one of the biggest challenges to healthcare is to maintain the humanization of medicine  and how we need to improve  connections with communities.  Steve tells us a great story about a minister that pointed out to him where he was getting it wrong and helped him connect in a more meaningful way to get stuff done. Also, he gives advice on how a community doctor can  take the time to connect and  talk to their patients, especially when there’s never really enough time.  Dr. Orsini touches on how we really need to train doctors more on how to form that relationship with patients, build rapport, find  commonality, and make a personal connection with a patient. Dr. Orsini and Steve chat about the younger generation and how the doctor patient relationship should be less informational,  and  more relational. Find out where Steve thinks healthcare will be ten years from now, and thankfully it looks like we are going in the right direction!  We end with Steve telling us the most difficult conversation he’s had, which was with his aging parents, and he shares advice on the best way to navigate through this conversation. If you enjoyed this podcast, please hit follow, and download all the previous episodes to find out more about what we do and how we teach communication. Go ahead and download this episode now! Host: Dr. Anthony OrsiniGuest:Steve LawlerFor More Information:Difficult Conversations I Learned as an ICU Physician Podcast EpisodesThe Orsini WayThe Orsini Way-FacebookThe Orsini Way-LinkedinThe Orsini Way-InstagramThe Orsini Way-TwitterIt’s All In The Delivery: Improving Healthcare Starting With A Single Conversation by Dr. Anthony OrsiniResources Mentioned:slawler@ncha.orgSteve Lawler LinkedinNorth Carolina Healthcare Association
Oct 4 2021
37 mins
Ditch the Drama with Cy Wakeman
Welcome to Difficult Conversations with Dr. Anthony Orsini. Today, my guest is the incredible Cy Wakeman, who is a drama researcher, a global thought leader, and New York Times best-selling author. She has been deemed “the secret weapon to restoring sanity to the workplace” and has helped companies such as Google, Facebook, NBC Universal, Johns Hopkins, and countless others how to navigate our rapidly changing world using good mental processes to harness energy wasted in workplace drama, and reinvent that effort into achieving profound business results. As a highly sought-after conference headliner, she’s a regular contributor on Forbes.com,  The Huffington Post, and has been featured on the Today Show, Ask Gary Vee Show,  and the New York Times Business Insider. Cy has published three books, the latest of which we’ll talk about today called, No Ego: How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results. Cy tells us about herself and she shares with us her lifelong pursuit. She reveals some statistics about her research  with hardworking, super achieving, professional people and how they spend two and a half hours a day in drama in the workplace. Dr. Orsini shares some advice about how he teaches healthcare professionals to help them prevent burnout and his   concept of  “It’s hard to fire your best friend.” Cy tells us she believes in two things, “you love people up and then you call them up,” and shares a story about an upset nurse and why she said to her, “If you were great, what would great look like?” She also talks about how self-reflection is the ultimate drama diffuser.  Cy explains her concept of toggling up and toggling down. Dr. Orsini talks more about why he loves conflict resolution with a great story and clarifies how great leaders make you self-reflect and how to look at things differently. The topic of leadership and the culture of business comes up in the conversation, and whether or not we need to train the leaders and if there are some leaders that just have to go. Find out why Cy doesn’t believe in working on culture and why she said, “We don’t have to fix the culture, we have to fix the climate.” If you enjoyed this podcast, please hit follow, and download all the previous episodes. Host: Dr. Anthony OrsiniGuest:Cy Wakeman For More Information:The Orsini WayThe Orsini Way-FacebookThe Orsini Way-LinkedinThe Orsini Way-InstagramThe Orsini Way-TwitterIt’s All In The Delivery: Improving Healthcare Starting With A Single Conversation by Dr. Anthony OrsiniTEDx Presentation - How the Human Connection Improves HealthcareResources Mentioned:Reality-Based LeadershipReality-Based Leadership with Cy Wakeman LinkedinCy Wakeman-YouTubeNo Ego Podcast with Cy WakemanNo Ego: How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results by Cy Wakeman
Sep 20 2021
50 mins
Be The Leader Nobody Wants to Leave with Kris Baird
Welcome to Difficult Conversations with Dr. Anthony Orsini.  Nursing leadership is a topic that we’ve discussed more than once on this podcast and we’ve learned the importance of true leadership and how it can negatively or positively affect not only the culture of the hospitals, but also  the wellbeing of patients and  nurse’s.  My special guest today is Kristin Baird, a nurse and former healthcare marketing executive.  She is the Founder of Baird Group, a consulting firm that helps healthcare leaders create cultures where patients want to come for care, where physicians want to practice, and where employees want to work. She is the author of five books and hundreds of articles on culture leadership and patient experience, and today we will be discussing her flagship learning course called, Be the Leader Nobody Wants to Leave- 8 Transformational Skill-Builders for Busy Leaders.   She is a highly sought-after speaker  where she pushes leaders to think differently about their roles in culture and engagement.  We start out with Kristin talking about the  the appalling nursing turnover numbers in long-term care and home care, and the two reasons people are leaving. Dr. Orsini and Kristin share stories about how people crave recognition and not more money. Kristin dives into talking about culture and leadership and how they are related. She mentions a phrase, “What you permit you promote,”  and explains the difference between permissive and being flexible. Kristin tells us about her learning course, Be the Leader Nobody Wants to Leave and explains each of her 8 Skill Builders.  Kristin explains  “Listen with your eyes as well as your ears” because so much is revealed by the nonverbal communication. We find out if anyone can learn to be a leader and how Kristin believes if people have the desire and are coachable, then wonderful things can happen. She shares advice to someone who is interviewing for a nursing leadership position. Also, Kristin explains how hospitals and businesses can invest in training for leaders and elaborates on how you just want to prove return on investment for anything you do. In 2025, 75% of our global workforce will be Millennials, and Kristin talks about how they bring a fresh perspective. We end with Kristin sharing the most difficult conversation in her family that was severely botched by a doctor and what it has taught her.  Don't miss this!! If you enjoyed this podcast, please hit follow, and download all the previous episodes. Host: Dr. Anthony OrsiniGuest:Kristin BairdSponsor:The Finley ProjectFor More Information:Difficult Conversations Lessons I Learned as an ICU Physician Podcast EpisodesThe Orsini WayThe Orsini Way-FacebookThe Orsini Way-LinkedinThe Orsini Way-InstagramThe Orsini Way-TwitterIt’s All In The Delivery: Improving Healthcare Starting With A Single Conversation by Dr. Anthony OrsiniResources Mentioned:Baird Groupinfo@baird-group.comBe the Leader Nobody Wants to Leave- 8 Transformational Skill-Builders For Busy Leaders (course-July 22, 2021)
Sep 6 2021
46 mins
Uncaring- How the Culture of Medicine Kills Doctors and Patients with Dr. Robert Pearl
Welcome to Difficult Conversations with Dr. Anthony Orsini. As I was driving from my home in Florida to New Jersey, I was listening to an audiobook called, Uncaring: How the Culture of Medicine Kills Doctors and Patients, which in my opinion is the best analysis and synopsis of the state of healthcare today that I have ever read . Today, I am so honored to have the author of this book, Robert Pearl, MD as my guest. Robert is the former CEO of the Permanente Medical Group,.  Being one of modern healthcare’s 50 most influential physician leaders, Dr. Pearl is an advocate for the power of integrated, prepaid, technologically advanced and physician-led health care delivery. He serves as a clinical professor of plastic surgery at Stanford University School of Medicine and is on the faculty of the Stanford Graduate School of Business,   Dr. Pearl is the author of Mistreated: Why We Think We’re Getting Good Healthcare-- and Why We’re Usually Wrong, and his new book, Uncaring:  How the Culture of Medicine Kills Doctors and Patients, which we’ll be discussing today. He is also a fellow podcaster and  publishes a newsletter called “Monthly Musings on American Healthcare.”  He has published more than 100 articles in medical journals and is a frequent keynote speaker at healthcare and medical technology conferences.Robert describes his success story behind becoming a surgeon, the CEO of Kaiser and author as serendipitous . In his book, Uncaring:  How the Culture of Medicine Kills Doctors and Patients, Robert first defines physician culture and how it’s helped  and hurt medicine.. Dr. Orsini discusses how change is often hard for physicians, and one of the best thing that’s happened is the elevation of the patient experience  Robert tells us why walking the line as an administrator and physician has helped him. and goes more in depth about the biggest problems with  physician culture. He shares a  phenomenal fact that will shock you. They discuss the importance of  preventative care better and building relationships with patients. Robert shares his thoughts on what we can do about professional burnout and how we can make it better to get doctors to enjoy their work even more.    If you enjoyed this podcast, please hit follow, and download all the previous episodes to find out more about what we do and how we teach communication.  Host: Dr. Anthony OrsiniGuest:Robert Pearl, M.D. For More Information:The Orsini WayThe Orsini Way-FacebookThe Orsini Way-LinkedinThe Orsini Way-InstagramThe Orsini Way-TwitterIt’s All In The Delivery: Improving Healthcare Starting With A Single Conversation by Dr. Anthony OrsiniResources Mentioned:Robert Pearl, MD WebsiteRobert Pearl, M.D. TwitterRobert Pearl, M.D. LinkedinUncaring:  How the Culture of Medicine Kills Doctors and Patients by Robert Pearl, MDMonthly Musings on American Healthcare by Robert Pearl, MD
Aug 23 2021
53 mins
A Year in Review - Difficult Conversations Anniversary Episode
Welcome to Difficult Conversations with Dr. Anthony Orsini.  Its' been  one year since I launched this podcast and I would have never thought it would be so successful. Today,   I will not be the host. Instead, my good friend and colleague, Peter Winick will be our host. Peter is the  CEO of Thought Leadership Leverage and host of his own podcast called, Leveraging Thought Leadership.   Today, Peter will be interviewing me and Elizabeth Poret-Christ.  Liz is The Orsini Way Managing Director, my friend, and colleague for almost ten years now.  She makes The Orsini Way run and is a master communicator and expert in patient experience. There are no preset questions and Peter is going to have the ability to ask us anything he wants, so let’s see what happens!  We start with Dr. Orsini telling us  about his background, the profound experience he had as a neonatal fellow that brought him to teach doctors how to communicate, and his mission. Liz shares some stories with us and how she got into her current position at The Orsini Way. We find out the journey and some of the obstacles that Dr. Orsini had to overcome along the way with running his business.  Liz talks about the good, the bad, and the ugly of getting installed inside of organizations. Also, she talks about how hospitals can save money by training physicians early and how they will save time by implementing this as a top down philosophy so that everyone’s wired the same way, and everyone understands what it takes to be successful. Dr. Orsini brings up the hot topic of patient experience and shares a story about a doctor he helped train early on who recently reached out to him. The top two problems in healthcare right now are rising costs and physician and nursing burnout, and Dr. Orsini talks more in depth about what to do about it. If you haven’t checked out Dr. Orsini’s TEDx talk, go watch it!  We learn more about the power of Dr. Orsini’s training to corporations and business because even businesses have to communicate bad news to clients and others. We end with Dr. Orsini talking about an amazing first year of this podcast and mentioning some great guests.  Liz talks about how  the pandemic drove  their ambition even further, doing virtual training, and how all this has helped them become stronger. If you enjoyed this podcast, please hit follow, and download all the previous episodes.Host: Peter WinickGuests:Dr. Anthony OrsiniElizabeth Poret-ChristFor More Information:Difficult Conversations I Learned as an ICU Physician Podcast EpisodesThe Orsini WayThe Orsini Way-FacebookThe Orsini Way-LinkedinThe Orsini Way-InstagramThe Orsini Way-TwitterTEDx Talks-How The Human Connection Improves Healthcare with Dr. Anthony OrsiniIt’s All In The Delivery: Improving Healthcare Starting With A Single Conversation by Dr. Anthony OrsiniResources Mentioned:Thought Leadership LeverageLeveraging Thought Leadership PodcastThe Orsini Way-Podcast-Episode 108-Learning to Get on the same Page As Your Doctor with Elizabeth Poret-Christ
Aug 9 2021
45 mins
Advocating for Rare Diseases
Welcome  to Difficult Conversations with Dr. Anthony Orsini. Today, we are going to have a conversation about sickle cell  and rare diseases with someone whom I believe is uniquely qualified to have this discussion. My special guest today is Dr. Marjorie Dejoie-Brewer, owner of M.A.D.F.I.T MD, a medical consultant, wellness, and health business. She is also a Medical Consultant for the Sickle Cell Disease Association of America, and more recently held the position of Patient Engagement Lead in rare disease sickle cell for Pfizer.  Dr. Dejoie-Brewer is a patient herself with Sickle Cell Disease, and a firm proponent and practitioner of comprehensive and preventative health and wellness planning. Dr. Dejoie-Brewer has combined her expertise as a physician, her work in multiple sector settings, her passion for wellness, and her experience as a sickle cell patient to address the inequalities of sickle cell patients so that they live healthier lives without distrust of medical providers.  As always, Dr. Orsini keeps his promise about two things, that you will feel inspired, and you will have learned valuable lessons to be a better and more compassionate communicator.Marjorie tells us  about her personal journey as an immigrant's daughter to medical school.  She talks about changing career paths when she found out she had Sickle Cell Disease and the support network she had participating in a program called “Bridging the Gaps” which gave her a viewpoint of what medicine could be in real time. She also tells us what attracted her to starting a wellness clinic and focus on rehabbing individuals. Marjorie shares with us her view of chronic and rare diseases and how it is a redefinition of what optimal is every time you get sick.  Marjorie explains how that delivery of information from the doctor is so vital, and how these conversations definitely need more compassion. Dr. Orsini shares how in his workshops he talks about imagine, plan, and adapt when going into that conversation. We learn more about  issues with lower socioeconomic teenagers and minorities with Sickle Cell crisis  and how they are often viewed as drug seekers. She shares advice on what she tells patients and  providers in a crisis situation.   We end with Marjorie telling us the most difficult conversation she’s had in her life and how she navigated through that conversation. If you enjoyed this podcast, please hit follow, and download all the previous episodes to find out more about what we do and how we teach communication. Host: Dr. Anthony OrsiniGuest:Dr. Marjorie Dejoie-BrewerSponsor:The Finley ProjectFor More Information:The Orsini WayThe Orsini Way-FacebookThe Orsini Way-LinkedinThe Orsini Way-InstagramThe Orsini Way-TwitterIt’s All In The Delivery: Improving Healthcare Starting With A Single Conversation by Dr. Anthony OrsiniResources Mentioned:Dr. Marjorie Dejoie Brewer LinkedinDr. Marjorie Dejoie-Brewer InstagramSickle Cell Disease Association of Americamadfitbody@gmail.com
Aug 2 2021
53 mins
Medical Liability and Risk Management
Welcome to Difficult Conversations with Dr. Anthony Orsini. On today’s episode, we’re going to talk about two topics that most people avoid:  medical errors and malpractice lawsuits.  My guest today is Shari Moore, Vice President of Risk Management at Physician’s Liability Insurance Company, also known as PLICO, in Oklahoma.  Shari has more than twenty-three years of experience in the adult care setting, including nine years at Risk of Management and three years as Case Management.  Her mission is to provide proactive risk management education to physicians across Oklahoma to improve the quality of experience for both the physician and the patient. As always, Dr. Orsini keeps his promise about two things, that you will feel inspired, and you will have learned valuable lessons to be a better and more compassionate communicator.Shari tells us her journey from  a Registered Nurse, to the Risk Management field, to her job at PLICO.  We find out what attracted her to Risk Management.  Dr. Orsini mentions the staggering statistics of how much medical malpractice lawsuits cost, and Shari talks about how important communication is in educating and training doctors to form relationships and avoid malpractice.  She tells about PLICO, and how valuable it is for physicians to learn  in-person and interact with other people who are dealing with the same issues.  Dr. Orsini shares some important tips when he teaches conflict resolution.  Shari shares advice on what she does to educate doctors and risk managers on how to reveal that medical error. Also, she tells us two big mistakes physicians make when it comes to having that conversation.  We learn how the relationship should work with the risk manager and the doctor when medical errors occur. Shari tells us a few stories about people that attended their educational programs and how being compassionate, caring, and saying you’re sorry may help in preventing a lawsuit. Last July, PLICO just implemented a Proactive Litigation Support Program, and Shari fills us in on what that entails. Dr. Orsini talks about physicians having the highest suicide rate of any profession. They discuss the stresses involved when a doctor gets sued and how we really need to take care of our doctors and nurses if we’re going to help this issue.  We end with Shari telling us the most difficult conversation that she’s encountered and advice on how to navigate through it, and Dr. Orsini shares a great little piece of advice his father told him at a young age.  If you enjoyed this podcast, please hit follow, and download all the previous episodes to find out more about what we do and how we teach communication. Host: Dr. Anthony OrsiniGuest:Shari MooreFor More Information:The Orsini WayThe Orsini Way-FacebookThe Orsini Way-LinkedinThe Orsini Way-InstagramThe Orsini Way-TwitterIt’s All In The Delivery: Improving Healthcare Starting With A Single Conversation by Dr. Anthony OrsiniResources Mentioned:Shari Moore LinkedinPLICOSorry Works! 2.0: Disclosure, Apology, and Relationships Prevent Medical Malpractice Claims by Doug Wojcieszak
Jul 19 2021
44 mins
How Do You Define Your Self Worth?
Welcome to Difficult Conversations with Dr. Anthony Orsini. On today’s episode I have the pleasure to have as my guest, Dr. Lisa Strohman, who is a Clinical Psychologist, author, public speaker, and the Founder  of The Digital Citizen Academy.  Dr. Strohman was a visiting scholar for the FBI working on homicidal pedophilia when the Columbine tragedy occurred, giving her an opportunity to be on the front lines of how technology impacts our youth. She has continued to work with law enforcement and the FBI on safety and cyber crimes involving adolescents, while also lending her knowledge and guidance to the National Center for Missing and Exploited Children. She established The Digital Citizen Academy to proactively prevent and develop curriculum for educators and parents on the issues resulting from technology use and misuse. Dr. Strohman is a frequent speaker on the topic of digital technology and its effects on adolescents and has appeared on TV shows and other media outlets. In addition, she has a new podcast called, The Point with Dr. Lisa Strohman.   Lisa takes us through her career, getting her Juris Doctor degree, Ph.D in psychology working with children and working for the FBI,  Dr. Orsini brings up the documentary-drama, The Social Dilemma, and Lisa explains how we get manipulated and addicted  by technology.  She explains how science is involved in how it affects your brain.  She explains how time spent on social media platforms produces changes in the  dopamine receptors of your brain that are very similar to people who are addicted to drugs. The numbers of suicides are escalating in children, especially with the internet and bullying, and Lisa shares with us just how bad they are.   We hear a story about a girl named Molly Russell, who sadly took her life at the young age of fourteen, and what influenced her to do this. . We hear advice from Lisa about teaching our kids that tech is a tool, and to know your value as a parent. Find out more about the Digital Citizen Academy as Lisa explains the incredible programs they offer for K-12, as well as the foundation they rely on to help sponsor programming in the schools .   We end with Lisa sharing with us the most difficult conversation she’s ever had and how she navigated through it.  If you enjoyed this podcast, please hit follow, and download all the previous episodes. Host: Dr. Anthony OrsiniGuest:Dr. Lisa StrohmanSponsor:The Finley ProjectFor More Information:The Orsini WayThe Orsini Way-FacebookThe Orsini Way-LinkedinThe Orsini Way-InstagramThe Orsini Way-TwitterIt’s All In The Delivery: Improving Healthcare Starting With A Single Conversation by Dr. Anthony OrsiniResources Mentioned:Dr. Lisa Strohman WebsiteDr. Lisa Strohman TwitterThe Digital Citizen AcademyDCA FoundationThe Point with Dr. Lisa Strohman (Podcast)Unplug: Raising Kids In a Technology Addicted World by Lisa Strohman and Melissa Westendorf
Jul 5 2021
45 mins
Taking Care of Our Own - True Nursing Leadership with Dena Carey
Welcome to Difficult Conversations with Dr. Anthony Orsini.  Often, I have drawn parallels between the doctor patient relationship and the business leader to employee relationship.  For success, both require good communication and trust.  Nowhere do these two worlds interconnect more then when it comes to nursing leadership. With all the talk about  the problems facing physicians, it's the nurses who are the face of healthcare. They are the ones in the trenches, holding hands and healing twenty-four seven.  Nursing leadership is more important than ever which is why I am super excited to have someone I believe embodies the essence of what  leadership  is all about. Today, my guest is Dena Carey, Associate Vice President of Women and Infant Health Services at Virginia Hospital Center.  As a Med Surg and NICU trained nurse, Dena has focused her latest role to build a team of nurse leaders that are engaged, respected, and dedicated to building a team of staff focused on one goal: delivering the best patient care and experience to the families they serve.  As always, Dr. Orsini keeps his promise about two things, that you will feel inspired, and you will have learned valuable lessons to be a better and more compassionate communicator.We start by hearing Dena’s journey. She talks about Virginia Hospital Center being a gem and a unicorn, and what it has done for her career. On the topic of patient experience, Dena explains that engaged employees are necessary for a good patient experience, and how the people doing the actual work need to be recognized and appreciated every day. She also shares the key to keeping employees happy, the importance of being open and honest, and how she makes sure every day that everybody on her team feels like they have a voice and a valued member of the  team.  She shares fantastic advice telling us there’s nothing better than a leader going out of their door to talk to the staff because that’s where you’re going to get the real information. We find out how Dena navigated the stress that was put on the nurses and everyone at the hospital during COVID and how motivating and inspiring people is so important to create relationships and promote teamwork. She tells us  how she kept herself, and her leaders, sane and positive. Dena shares great advice for young nurse who want to become  leaders, and why recognizing people is super important in preventing professional burnout.  If you enjoyed this podcast, please hit follow, and download all the previous episodes. Go ahead and download this episode now! Host: Dr. Anthony OrsiniGuest:Dena CareySponsor:The Finley ProjectFor More Information:The Orsini WayThe Orsini Way-FacebookThe Orsini Way-LinkedinThe Orsini Way-InstagramThe Orsini Way-TwitterIt’s All In The Delivery: Improving Healthcare Starting With A Single Conversation by Dr. Anthony OrsiniResources Mentioned:Dena Carey Linkedindcarey@virginiahospitalcenter.comVirginia Hospital Center The Orsini Way-Podcast-Episode 140-Speaking the Truth: Debriefing Nurse Leaders-Lori Gunther
Jun 21 2021
43 mins
Fierce Conversations with Susan Scott
Welcome  to Difficult Conversations with Dr. Anthony Orsini.  It  is my deep belief that every critical moment in our lives starts with a difficult conversation.  Good communication is the key to success and the key to any relationship in both business and in our personal lives. Today, I am very excited to have as my guest, Susan Scott, who is one of the leading experts in the field of effective communication, a best-selling author, and the Founder of Fierce, Inc. Her clients include mega companies such as Starbucks, Yahoo, Nestle, and Coca-Cola.  Susan is the author of two hugely successful best-selling books, Fierce Conversations and Fierce Leadership. She is a popular and sought-after Fortune 100 public speaker and renowned leadership development architect.  Known for her bold, practical approach to executive coaching and leadership development, Susan has been challenging people to say the things that are hard to say for over two decades.   Susan tells us all about herself, how she became so passionate about communication.  She shares her story on how she decided to start Fierce, Inc., and write her first book, Fierce Conversations. , She tells us how she wanted these conversations to have something more meaningful and something that connected at a deeper level with people. She explains that the key idea is that the conversation is the relationship, and it’s a skill that you can be learned.    She talks about why the most common mistake of communication is misunderstanding.  In Susan’s first book, she explains  “beach ball reality”.  She shares an inspiring story of how  Robert Redford starts every meeting.  Susan goes in depth about leadership, and  tells us why a great leader needs both, “smart, plus heart.”  Susan explains when it comes to communication, she believes most people get it, want to learn it,, and often see results right away. Also, find out about Susan’s new book coming out next year called, Fierce Love.   If you enjoyed this podcast, please hit follow, and download all the previous episodes to find out more about what we do and how we teach communication. Host: Dr. Anthony OrsiniGuest:Susan ScottFor More Information:The Orsini WayThe Orsini Way-FacebookThe Orsini Way-LinkedinThe Orsini Way-InstagramThe Orsini Way-TwitterIt’s All In The Delivery: Improving Healthcare Starting With A Single Conversation by Dr. Anthony OrsiniResources Mentioned:Fierce, Inc.Fierce, Inc Newsletter sign-upFierce, Inc LinkedinFierce Conversations: Achieving Success at Work and in Life One Conversation at a Time by Susan ScottFierce Leadership: A Bold Alternative to the Worst “Best” Practices of Business Today by Susan Scott
Jun 7 2021
46 mins
Memorial Day Tribute
Welcome to a special Memorial Day Tribute of Difficult Conversations - Lessons I Learned as an ICU Physician. This week,  we will pause and take a moment to honor the men and women who gave the ultimate sacrifice for our country and to also remember our commitment to all of those who have served. This week I chose to replay a previous interview with the  Honorable Dr. David Shulkin, who was the 9th Secretary of the US Dept of Veteran Affairs. He was nominated by President Trump to serve his cabinet. Prior to serving as Secretary of the VA, he served as Under Secretary for Health under President Obama.  Dr. Shulkin represented 21 million American veterans and was responsible for the nation’s largest integrated healthcare system with over 1,200 sites of care, serving over 9 million Veterans.  Prior to coming to the VA, Secretary Shulkin was a widely respected healthcare executive having served as Chief Executive of leading hospitals and health systems such as Beth Israel in New York City and Morristown Medical Center in New Jersey.  His book, It Shouldn’t Be This Hard to Serve Your Country: Our Broken Government and the Plight of Veterans. is one of the best books about our VA System ever written. Dr. Orsini mentions his first encounter with Dr. Shulkin, and remembered how genuine, down to earth, extremely friendly, and very engaging he was. We find out what made Dr. Shulkin take the medicine path and what led him into the leadership role. Dr. Shulkin tells us the single most difficult conversation that he had, and he gives us advice on his approach to communicating bad news. There are so many problems with medical education training right now with communication, and Dr. Shulkin shares with us how we can fix this. Dr. Shulkin’s dedication in his book impressed Dr. Orsini, and he talks about his dad, who was a psychiatrist on an Army base, and if he influenced him in any way. We learn about when he takes on his new position as Under Secretary at the VA in 2015, and what he realized he had in front of him with the wait time issues that were going on. Also, we find how he fixed the issue so quickly. Since he served with both Trump and Obama, we find out the game plan he had to navigate through the two different environments and succeed at it.  Dr. Shulkin has been called the “Champion of Patient Experience ” and he shares with us how he was able to start the Patient Experience Program at the VA. Telemedicine is discussed and whether or not it’s here to stay or if we keep doing more and more Telemedicine, if we’re going to miss that patient relationship. Host: Dr. Anthony OrsiniGuest: Dr. David ShulkinFor More Information:The Orsini WayThe Orsini Way-FacebookThe Orsini Way-LinkedinThe Orsini Way-InstagramThe Orsini Way-TwitterIt’s All In The Delivery: Improving Healthcare Starting With A Single Conversation by Dr. Anthony OrsiniResources Mentioned:David J. Shulkin, MD TwitterShulkin SolutionsIt Shouldn’t Be This Hard to Serve Your Country:  Our Broken Government and the Plight of Veterans by David Shulkin
May 30 2021
45 mins
Burning Shield - The Story of Jason Schechterle
Hello and welcome to Difficult Conversations with Dr. Anthony Orsini.  Doing this podcast is one of the best decisions that I ever made because every week I get to interview some of the most incredible people in the world, leaders in healthcare and in business who have taught me so much. Every week I feel inspired and it has given me a new appreciation for the good in people and the unbreakable human spirit.  The man you will meet today is going to inspire you more than ever! I met retired Phoenix police officer, Jason Schechterle, when we were both presenters recently at a TEDx Talk. When you meet Jason, you can’t help but be impressed and inspired. Jason’s journey chronicles his fight for life, his triumph over tragedy, and the inspiration that enables him to continue to overcome unimaginable adversity.  His personal narrative exemplifies that the power of the human spirit can never be underestimated or extinguished. Jason is the subject of the book, Burning Shield:, which we’ll talk about today, as Jason tells us his story of why he’s the luckiest person alive. Jason tells us the incredible story of his journey to becoming a police officer and the day that changed his life forever. We learn how he suffered burns to 43% of his body, with his neck, head and face being the worst, spent two and a half months in a coma, and was not expected to survive.  Jason tells us about the doctor that he called, “One of the greatest healers and lifesavers this world has ever known,” and how this doctor questioned his own reasoning behind doing the surgery. Jason had fifty-six surgeries in seven years, and he shares experiences he had with some of the doctors and nurses in the burn center, being vulnerable, and the importance of surrounding yourself with people who are willing to help. Amazingly, not only does Jason survive, but he ends up going back to work as a homicide detective and playing golf. He explains how in his recovery process, it was so important to tell other people that there’s nothing as powerful as a made-up mind.  Throughout this process, Jason’s wife was so dedicated and the love they have for each other really showed, but there was another person in his life that really represented the friendship and camaraderie between two police officers. Learn about Brian and what he did for his family.  Jason ends up sharing his story of how he worked hard to fight agains Ford Motor Company to discontinue a defective and dangerous car thereby helping and probably saving the lives of other police officers  We end with Jason telling us the toughest conversations he’s had, which he credits his wife, and he shares inspirational advice with us that you really have to hear! If you enjoyed this podcast, please hit follow, and download all the previous episodes to find out more about what we do and how we teach communication. Host: Dr. Anthony OrsiniGuest:Jason SchechterleFor More Information:The Orsini WayThe Orsini Way-FacebookThe Orsini Way-LinkedinIt’s All In The Delivery: Improving Healthcare Starting With A Single Conversation by Dr. Anthony OrsiniResources Mentioned:Burning Shieldjason@burningshield.comBurning Shield: The Jason Schechterle Story by Landon J. Napoleon
May 24 2021
51 mins
Medical Justice and Malpractice
Hello and welcome to Difficult Conversations -Lessons I Learned as an ICU Physician with Dr. Anthony Orsini.  My special guest today is Dr. Jeffrey Segal, who is the CEO and Founder of Medical Justice.  He was a practicing neurosurgeon for approximately ten years, during which time he also played an active role as a participant on various state sanctioned medical review panels designed to decrease the incidence of meritless medical malpractice cases. He holds an M.D. from Baylor College of Medicine. He received his B.A. from the University of Texas and graduated with a law degree from Concord Law School with highest honors.  In the process of conceiving, developing, and growing Medical Justice, Dr. Segal has established himself as one of the country’s leading authorities on medical malpractice issues and internet-based assaults on reputation.  As always, Dr. Orsini keeps his promise about two things, that you will feel inspired, and you will have learned valuable lessons to be a better and more compassionate communicator.Jeff shares his journey from being a neurosurgeon to a lawyer, which includes an incredible inspirational story about his brother.  He explains  how being open, honest, and transparent with a patient can help limit a doctor’s risk of getting sued.  He shares advice  about the importance of saying you are sorry when a medical error occurs ,  Advice  he follows from a book called, Sorry Works!    We hear Jeff’s opinion on why there is often a pile-on when a patient is unhappy and he gives advice on how to avoid it.   Dr. Orsini tells a story about his dad and why it's important to have the right tools before you need them.  Jeff explains why it’s important to be prepared and have proper communication skills before problems occur.   Finally, Jeff gives advice on what to do if you’re a physician who’s done his best, followed all the advice given to him, and still gets sued. We end with Jeff telling us two difficult conversations he’s had in is life and advice on now he navigated through them. Jeff tells us how you to get a free confidential consultation at Medical Justice.  If you enjoyed this podcast, please hit follow, and download all the previous episodes to find out more about what we do and how we teach communication. Go ahead and download this episode now! Host: Dr. Anthony OrsiniGuest:Jeffrey Segal, MD, JDSponsor:The Finley ProjectFor More Information:The Orsini WayThe Orsini Way-FacebookThe Orsini Way-LinkedinThe Orsini Way-InstagramThe Orsini Way-TwitterIt’s All In The Delivery: Improving Healthcare Starting With A Single Conversation by Dr. Anthony OrsiniResources Mentioned:Medical JusticeSorry Works! 2.0: Disclosure, Apology, And Relationships Prevent Medical Malpractice Claims by Doug Wojcieszak, James W. Saxton, and Maggie M. FinkelsteinThe Orsini Way-Podcast- Episode 102-Marcus EngelThe Orsini Way-Podcast-Episode 105-Larry Barton
May 17 2021
50 mins

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