Digital overload is all too common, Handwrytten is bringing back the personal touch in customer communication. Founded by serial entrepreneur David Wachs, Handwrytten leverages sophisticated robotics to craft personalized handwritten notes at scale, offering a unique way for businesses to connect with their customers. With a decade of innovation and as the leading provider of automated handwritten notes, Handwrytten is helping businesses communicate more authentically with their customers.What We Discussed:(03:01) The inception of Handwrytten and its unique value proposition in e-commerce.(05:32) The integration of Handwrytten with e-commerce platforms like Shopify.(09:54) Handwrytten's approach to customer retention and engagement.(12:30) The authenticity of Handwrytten notes and the technology's nuances.(15:45) The role of AI in creating personalized customer experiences.3 Key Takeaways from David Wachs and Handwrytten:Personalization at Scale:Handwrytten's use of robotics to create handwritten notes offers a blend of personal touch with the scalability businesses require. "We use 175 robots give or take to write out notes at scale," David shares, highlighting the innovative approach to personalizing customer interactions.Standing Out in the Digital Noise:In a world bombarded with digital messages, a physical, personalized note can significantly differentiate a brand. David emphasizes, "What really stands out is an old-fashioned handwritten note," underscoring the power of personal touch in making memorable customer experiences.Integration with E-Commerce:Handwrytten's seamless integration with platforms like Shopify enables businesses to automate personalized outreach, enhancing customer retention and loyalty. David explains, "With Shopify, you can install our app and set up rules," demonstrating the ease of incorporating Handwrytten into e-commerce strategies.Find PPC Pitbulls at:Website: https://ppcpitbulls.comIG: @ppcpitbullsSubscribe to our YouTube for the video version of this podcast!

Umai Marketing is redefining the game in digital marketing for authentic Consumer Packaged Goods (CPG) brands. Founders Alison Smith and Karin Samelson share their journey and insights on how they help brands flourish online, from e-commerce to retail shelves."The biggest mistake we see brands make is underestimating the power of community and storytelling in their marketing efforts. It's not just about the product; it's about the connection you create with your audience.""We've seen incredible results from brands that are willing to get personal, share their stories, and genuinely engage with their communities. It's about creating a movement, not just a customer base."Note: This episode originally aired on our YouTube channel on December 1, 2022What we discussed(00:15) Introducing Umai Marketing and their mission(02:30) The importance of community and storytelling in CPG marketing(05:45) Why social media is a non-negotiable for brand growth(08:15) The evolution of digital marketing in the CPG space(12:50) How to leverage email marketing effectively(17:00) The challenge of staying authentic in a digital world(20:25) Adapting marketing strategies to current trends(23:45) Case studies of successful CPG brand campaigns(27:10) The future of digital marketing for CPG brands(30:55) Tips for emerging CPG brands in the digital landscape3 Things Umai Marketing Can Teach You About Digital Marketing for CPG Brands:The heart of effective digital marketing lies in authentic storytelling and community engagement. Brands that succeed are those that treat their customers not just as buyers, but as part of a larger community or movement.Social media and email marketing are critical tools for building and nurturing these communities. It's not just about posting products; it's about creating content that resonates, educates, and engages.Adapting to the latest digital trends is crucial, but maintaining your brand's authenticity is key. The digital landscape is always changing, but your brand's core values should remain constant. That's what people connect with.Find PPC Pitbulls at:Website: https://ppcpitbulls.comIG: @ppcpitbullsSubscribe to our YouTube for the video version of this podcast!

Let's talk about the transformative power of branding in e-commerce with Tasha Romano from Form & Flow Studio. In this episode, we explore how branding goes far beyond traditional perceptions. A must-listen for those in the e-commerce industry looking to enhance their brand strategy.Note: This episode originally aired on YouTube on June 23, 2023.What we discussed:(00:51) Meet Tasha Romano and Form & Flow Studio(02:25) Debunking branding myths: It's more than just logos(04:29) The importance of strategic thinking in successful branding(08:20) Common missteps in e-commerce branding and how to avoid them(16:26) The relationship between branding, marketing, and customer engagement(19:27) The comprehensive process of brand development4 Key Insights on E-commerce Branding from Form & Flow Studio:Branding Extends Beyond Visuals: Effective branding creates a resonant emotional connection with customers, proving a crucial aspect of a company's identity beyond just the visual elements.Strategic Foundation is Key: A well-thought-out brand strategy is essential, serving as the backbone of a company, guiding its interactions, marketing efforts, and the overall perception by customers.Navigating E-commerce Branding Challenges: Understanding and circumventing common branding mistakes is vital for success in the digital marketplace, emphasizing the need for targeted, authentic, and enduring brand strategies.The Art of Brand Development: Developing a brand encompasses much more than just design; crafting a comprehensive strategy that seamlessly translates into an engaging online presence and resonates with the target audience.Find PPC Pitbulls at:Website: https://ppcpitbulls.comIG: @ppcpitbullsSubscribe to our YouTube for the video version of this podcast!

Explore the dynamic intersection of e-commerce, retail strategy, and collaborative innovation with Andy Segal, the senior sales manager at Honey Mama's. Honey Mama's delivers delicious refrigerated truffle bars via retailers and ecomm. Andy brings a wealth of experience in navigating the complex landscapes of the food industry, from boutique brands to national retail chains. In this episode, he talks Honey Mama's success, sharing invaluable insights on how smaller brands can effectively collaborate, leverage e-commerce for growth, and harness the power of strategic partnerships. Discover how Honey Mama's has transformed challenges into opportunities, setting new benchmarks in the retail and e-commerce sectors.What We Discussed:(02:01) Background of Honey Mama's and its journey in retail(03:17) The transition from natural to mass chains(07:10) Category placement and retailer collaboration(10:46) Strategies for new brands entering the market(13:15) Viewing competition as a partnership opportunity(18:38) Honey Mama's approach to DTC and e-commerce(21:42) Experimental and targeted strategies in e-commerce(24:36) Creative marketing in the corporate space(28:11) Ten years of growth and evolution(29:54) Future plans and innovations at Honey Mama's4 Key Takeaways from Andy Segal:1. Collaboration Over Competition: Smaller brands can benefit from viewing competitors as partners, especially when negotiating category placements with retailers.2. Flexibility in Category Placement: Brands should be open to different in-store placements and adapt based on retailer needs and consumer behavior.3. Leveraging E-commerce for Product Testing: Use the DTC channel as a platform to experiment with new products and flavors, gauging consumer interest before expanding to retail.4. Adapting to Different E-commerce Platforms: Understand the unique requirements and opportunities of various e-commerce marketplaces to effectively position your products.Find PPC Pitbulls at:Website: https://ppcpitbulls.comIG: @ppcpitbullsSubscribe to our YouTube for the video version of this podcast!

Become a fearless e-commerce data analyzer with John Reinesch, founder of Exponential Growth. In this episode, we peel back the layers of analytics, reporting, and tracking in e-commerce, discussing everything from the transition to GA4 to the intricacies of customer engagement metrics. If you want to sharpen your e-commerce strategies and understand the analytics that drive success, this episode is for you.Note: This episode originally aired on our YouTube channel on April 13, 2023.What we discussed:(00:39) Meet John Reinesch and Exponential Growth.(01:38) The shift from Universal Analytics to GA4 and its implications.(04:18) Setting up analytics correctly - the do's and don'ts.(09:02) Understanding customer engagement metrics in the e-commerce landscape.(10:35) Navigating GA4's path exploration reports.(16:51) The role of dashboard tools like Looker Studio in analytics.(19:34) Adapting analytics to changing business goals.(23:29) Real-life challenges and solutions in e-commerce analytics.4 Key Takeaways:The Importance of Transitioning to GA4:With Universal Analytics phasing out, it's crucial to adapt to GA4. It’s a new tool and a completely different approach to understanding customer behavior.Analytics Setup is Key:A well-set-up analytics system is the backbone of e-commerce success. It's about collecting data and making it actionable and relevant to your business goals.Understanding Customer Engagement:Engagement metrics are more than just numbers. They tell a story about how customers interact with your site, and understanding this can significantly boost your strategies.The Need for Continuous Adaptation:E-commerce is dynamic, and so should be your analytics. Regularly updating and maintaining your analytics setup is crucial for staying aligned with market trends and business changes.Find PPC Pitbulls at:Website: https://ppcpitbulls.comIG: @ppcpitbullsSubscribe to our YouTube for the video version of this podcast!

Join us in chatting with Hannah Mizelle, a content marketing expert from Agency 102. Discover how they navigate the rapidly changing landscape of content creation and leverage both organic and paid strategies to maximize client success.Note: This episode originally aired on our YouTube channel on July 20, 2022.What we discussed(00:47) Meet Hannah and Agency 102(02:04) What's content marketing? How does it work?(13:15) Common mistakes in content marketing(16:29) Navigating trends and brand authenticity(18:07) Creating reusable and adaptable content(20:30) Balancing organic and paid content strategies(22:48) Community management in social media(27:28) The exciting future of content marketing4 Key Takeaways from Hannah Mizelle on Content MarketingWrite for Your Audience, Not Your Boss: Focus content on what the audience wants and needs rather than what higher-ups in your organization might prefer.Adapt to Trends Judiciously: While keeping up with trends, ensure they align with the brand's identity and message. Not every trend is a good fit for every brand.Create Versatile Content: Develop content that can be repurposed across different platforms and remains relevant over time rather than focusing solely on fleeting trends.Balance Organic and Paid Strategies: Recognize the strengths and limitations of both organic and paid content, using them in tandem for maximum effectiveness and reach.Find PPC Pitbulls at:Website: https://ppcpitbulls.comIG: @ppcpitbullsSubscribe to our YouTube for the video version of this podcast!

Mix a drink and step into the innovative world of e-commerce with Jimmy Semrick, co-founder of Brella, a pioneering brand in the cocktail concentrate industry. This episode highlights Brella's strategic shift from a retail-based approach to conquering the online market. Learn from Jimmy about the challenges and milestones in building a brand that captures the modern consumer's heart.What We Discussed(01:19) Introducing Brella and its groundbreaking product(02:10) The initial strategy: Opting for retail over direct-to-consumer sales(03:19) Gleaning valuable insights from retail customer interactions(07:11) The significance of a customer-focused brand philosophy(13:17) Seeing retail as the perfect sandbox(16:05) Striking a balance between brand authenticity and market demands(20:02) The surprising lengths Jimmy went to for his brand(26:27) The value of a team4 Key Takeaways from Brella's EvolutionRetail as a Launchpad for Brand Development:Brella's initial focus on retail sales offered essential customer insights, forming a solid foundation for their expansion into the online marketplace.Prioritizing Customer Feedback in Product Evolution:The success of Brella emphasizes the critical role of customer feedback in shaping a product that truly resonates with the target audience.Navigating Brand Authenticity and Market Adaptation:Brella's story highlights the delicate art of maintaining core brand values while dynamically adapting to consumer trends and demands.The Vital Role of Multiple Marketing Avenues:Brella's experience underlines the importance of a diversified marketing approach, combining the strengths of both retail and digital channels for broader reach and impact.Find PPC Pitbulls at:Website: https://ppcpitbulls.comIG: @ppcpitbullsSubscribe to our YouTube for the video version of this podcast!

Sarah Delevan, host of the Good Food CFO Podcast, joins us to delve into the crucial role of financial sustainability in good food businesses. Drawing on her dual expertise as a specialty food buyer and a business owner, Sarah discusses the intersection of mission-driven food production and sound financial strategies. From managing margins to strategic promotions, this episode is a treasure trove of insights for any food or e-comm business looking to thrive.This episode originally aired on our YouTube channel on September 1, 2022.What we discussed:(01:00) The mission of getting good food to more people(03:15) The critical role of financial sustainability in business success(05:30) Understanding and utilizing Key Performance Indicators (KPIs)(08:00) Strategies for using discounts and promotions effectively(10:45) Overlooked metrics in e-commerce and their impact(13:20) The significance of customer retention and repeat purchase rates(15:40) Exploring the potential of subscription models in e-commerce(18:00) Technical aspects of tracking KPIs for subscriptions(20:30) The importance of understanding and forecasting financial data4 Key Takeaways:Sustainable Profitability is Key: Long-term success in the food industry hinges on achieving financial sustainability, not just having a good mission or product.Know Your KPIs: Understanding fundamental financial KPIs like revenue, gross profit, break-even points, and net income is essential for making informed decisions.Strategic Use of Promotions: Discounts and promotions should be used strategically, with a keen understanding of how they impact gross profit margins.E-commerce Considerations: For e-commerce businesses, paying attention to often-overlooked metrics like shipping costs and merchant fees, and understanding customer behavior, particularly repeat purchase rates, are crucial for success.Find PPC Pitbulls at:Website: https://ppcpitbulls.comIG: @ppcpitbullsSubscribe to our YouTube for the video version of this podcast!

In this episode, we talk about the crucial yet often overlooked world of e-commerce accessibility. Join us as we chat with Bet Hannon, the CEO and founder of AccessiCart, to explore the intersection of digital marketing and accessibility for people with disabilities. Discover the legal, moral, and business imperatives of making your e-commerce platform accessible to all.This episode originally aired on our YouTube channel on April 27, 2023.What We Discussed:(00:40) Meet Bet Hannon.(02:45) The role of e-commerce in accessibility for people with disabilities.(05:20) Legal implications and ADA compliance for websites.(15:04) The impact of accessibility on SEO and user experience.(17:51) Resources for businesses looking to get more accessible.(23:07) Common accessibility mistakes in e-commerce.(28:00) Financial resources and strategies for making websites accessible.4 Key Takeaways from the Episode:Accessibility Enhances User Experience: Bet emphasizes that optimizing a website for accessibility not only aids those with disabilities but also improves the overall user experience for everyone.Legal Compliance is Crucial: Understanding and complying with laws like the Americans with Disabilities Act (ADA) is not just a moral obligation but also a business necessity to avoid legal repercussions.SEO Benefits from Accessibility: Improving your website's accessibility can also enhance your SEO, as many accessibility practices align with good SEO strategies.Beware of Quick Fixes: Bet warns against relying on overlay plugins for accessibility, as they often fail to address the core issues and could lead to legal and privacy concerns.This episode provides valuable insights into why and how businesses should prioritize accessibility in their digital marketing strategies.Find PPC Pitbulls at:Website: https://ppcpitbulls.comIG: @ppcpitbullsSubscribe to our YouTube for the video version of this podcast!

Wax Buffalo isn't just a candle company; it's a story of passion transforming into a thriving business. Alicia Reisinger, founder of Wax Buffalo, delves into her journey from storytelling in media to crafting scents in the heart of the Midwest. Discover how authenticity, community, and a unique approach to e-commerce and retail fuel Wax Buffalo’s growth.What We Discussed:(00:46) Starting in the kitchen: The birth of Wax Buffalo(03:27) Transitioning from media to business: Learning curves(07:52) Balancing e-commerce with brick-and-mortar retail(12:09) Engaging community through events and local presence(15:32) Evolving marketing strategies: Instagram to pop-ups(18:42) The importance of storytelling in branding(32:55) Looking ahead: Expanding Wax Buffalo's reach4 Takeaways from the Episode:Start with Passion, Grow with Purpose:Alicia’s journey shows that a business can sprout from a personal passion. Her love for storytelling and creating scents led to a unique brand.Embrace the Learning Process:Transitioning from a career in media to running a business presented challenges, especially in inventory management, but Alicia’s willingness to learn played a key role in her success.Community Engagement is Key:Wax Buffalo’s growth has been significantly influenced by its strong local community ties, from hosting events to building a physical presence in the heart of Lincoln, Nebraska.Storytelling Drives Brand Identity:Alicia’s background in storytelling has been instrumental in creating a compelling brand narrative that resonates with customers, setting Wax Buffalo apart in a crowded market.Find Wax Buffalo: Website | InstagramConnect with Alicia: LinkedInFind PPC Pitbulls at:Website: https://ppcpitbulls.comIG: @ppcpitbullsSubscribe to our YouTube for the video version of this podcast!

In this episode, we talk to Parker Olson, the founder of Forij. Parker shares his unique story of entrepreneurship, detailing how he leveraged personal connections and innovative marketing strategies to build a brand centered around healthy, functional snacks. From living in a van to personally selling his products, Parker's approach to business is inspiring and unconventional.What We Discussed:(00:15) Introduction of Parker Olson and Forij(02:00) From living out of a van and a tent to being a founder(07:35) Personal, face-to-face marketing is transformative(10:20) Challenges of marketing a complex product like mushroom-infused granola(13:45) Strategies for customer nurturing and feedback(16:30) The impact of personal connections in e-commerce(19:55) Forij's approach to authentic marketing and community building(22:40) How customer interactions influence digital marketing strategies(25:10) Exploring the concept and benefits of functional mushrooms(28:05) The importance of authenticity and customer relationship in business growth4 Takeaways:Personal Connection in Marketing: The value of building personal relationships with customers, especially in the era of digital marketing, cannot be overstated. Parker emphasizes the importance of one-on-one interactions for genuine brand growth.Challenges of Innovative Products: When marketing a unique product like mushroom-infused granola, understanding customer perceptions and educating them about the product’s benefits is crucial.Customer Feedback as a Tool: Direct customer interactions provide valuable insights for refining marketing messages and strategies, showing the importance of listening to and learning from your customer base.Authenticity in Branding: Staying true to the brand’s ethos and maintaining authenticity in interactions and marketing approaches helps build a loyal customer base and differentiate the brand in a crowded market.Find PPC Pitbulls at:Website: https://ppcpitbulls.comIG: @ppcpitbullsSubscribe to our YouTube for the video version of this podcast!

Norm Farrar has over 30 years in ecommerce, going back to the 1990s. He shares his secrets on how to maximize perceived value and profit.With over 30 years of ecommerce experience going back to the early days of the internet in the 1990s, Norm Farrar has a unique perspective on the industry. Known as an "ecommerce fossil," Norm got his start in ecommerce accidentally but has been heavily involved ever since.Having worked with major brands like Coca-Cola, Mercedes Benz, 20th Century Fox, Amazon, and Walmart, Norm has a depth of knowledge when it comes to manufacturing, sourcing, marketing, and selling physical products online.As the host of the popular podcast and video series "Lunch with Norm," Norm shares his decades of ecommerce wisdom. In this episode, he reveals his secrets about maximizing perceived value to command higher prices and profits.With so much experience over the long evolution of ecommerce, Norm provides rare insights into key shifts and trends across the industry. His case studies and strategic advice offer smart tips for brands looking to improve their margins in a competitive market.Key topics:(00:15) Getting started by accident in the 90s ecommerce boom(05:25) Case study: Repackaging knives to increase perceived value(12:42) Packaging impacts perceived value and buyer experience(17:38) Shifts in ecommerce from the 90s until now(23:01) Using community to build loyalty and repeat customers(25:51) The importance of knowing your avatar and ideal customer(29:25) Being an early adopter of new ecommerce features(34:07) Starting small when adding services and offerings(37:52) The power of systems, SOPs and checklists(50:25) Investing in and retaining high-quality VAs3 Things Brands Can Learn About Perceived Value:Packaging and unboxing experiences create anticipation and delight.Build community and repeat buyers through content and engagement.Research your avatar and niche before creating products.Connect with Norm: Website | LinkedInFind PPC Pitbulls at:Website: https://ppcpitbulls.comIG: @ppcpitbullsSubscribe to our YouTube for the video version of this podcast!

Join us as we once again dive into the world of e-commerce with Brady DeLong from Clean Age, a brand redefining the natural deodorant market.“There was no brand that was like,  'We're here for you. This is difficult times. But it's not the end of the world. This is all very normal. So like, don't freak out.' Here's some deodorant, here's some personal other personal care items.”Note: This episode originally aired on our YouTube channel on July 6, 2023What We Discussed:(00:45) The inception of Clean Age and its unique approach(05:20) Challenges in the natural deodorant market(10:35) Strategies for reaching millennial and Gen Z customers(15:50) Importance of authenticity in product branding(20:30) Clean Age's journey on Amazon and other marketplaces(25:00) Future plans for expanding product linesKey Takeaways from Brady DeLong:Authenticity Drives Customer Loyalty: Understanding and resonating with your target audience, especially millennials and Gen Z, is crucial for building brand loyalty.Navigating E-Commerce Platforms: Successfully navigating platforms like Amazon involves balancing product quality, branding, and strategic marketing.Challenges in Natural Products: Breaking into markets like natural deodorants comes with unique challenges, particularly around product efficacy and customer education.Future Growth and Innovation: Staying ahead in the competitive CPG (Consumer Packaged Goods) market requires continual innovation and expansion into new product lines while maintaining core brand values.Find PPC Pitbulls at:Website: https://ppcpitbulls.comIG: @ppcpitbullsSubscribe to our YouTube for the video version of this podcast!

We dive into the journey of Alyth Active, a premium activewear brand co-founded by Theresa Gardner. With a decade of experience in the online space and a remarkable seven-figure exit in 2017, Theresa brings a wealth of knowledge and passion back to the fashion industry. Alyth Active stands out in the saturated activewear market by offering versatile clothing that transitions from workouts to daily life, catering to the real, changing bodies of women and moms everywhere."It's been great for sales. But, more importantly, it's just been really great for community building for us. And at the end of the day, what will keep us around. People are gonna feel a part of us and like they have a hand in the growth of our business."What We Discussed:(00:45) The inception of Alyth Active and its mission to redefine activewear(02:48) Overcoming the challenges of a saturated market and resonating with the audience(17:02) Strategies for branding and marketing in the e-commerce space(19:57) The significance of in-person community engagement and its impact on longevity(24:58) The role of influencers and brand ambassadors for small brands4 Takeaways for Our Audience:Community Building is Essential for Longevity: "It's been great for sales. But I think, more importantly, it's just been really great for community building for us. And I think that that in the at the end of the day is what's going to keep us around, is because people are gonna feel a part of us and like they have a hand in the growth of our business."Active Engagement with Local Communities Drives Brand Success: "We are definitely very active in our community. And I think that it definitely makes a big difference. And we have people coming back, ‘Oh, I was at your game night, or I came to yoga on Sunday. And I wanted to try this out’ and things like that."Listening to the Community is More Valuable than Relying Solely on Analytics: "It's more challenging. And I love that there's no specific graph that you can look at of what worked well. It really challenges you as an entrepreneur and as a small business owner. It really prepares you to catapult you to that next level."Strategic Local and Online Presence Can Fuel Expansion: "We focus on areas that have a lot of travel. So Golden, where we're at, is a very tourist town. We do markets in Breckenridge because it's people from all over the US. So a lot of our online customers we've reached because, yes, we're local, but we pick areas where it's very enticing to travelers."Find PPC Pitbulls at:Website: https://ppcpitbulls.comIG: @ppcpitbullsSubscribe to our YouTube for the video version of this podcast!

Join us on Ecomm Marketing with the Pitbulls as we dive into the world of regenerative agriculture with Tyler Dawley of Big Bluff Ranch. Discover how a ranch too small to be commercially viable turned into a hub for high-quality, pasture-raised chickens, and how they're tackling the challenges of direct-to-consumer sales in a market that undervalues quality poultry."We're trying to put the bounds on this, like, Hey, you can get the grocery store chicken. It's got some issues with it. But then you could also find people like us who raise super high-quality chicken." - Tyler DawleyThis episode originally aired on our YouTube channel on June 8, 2023.What We Discussed:(00:48) The origins of Big Bluff Ranch and the shift from a rich man's toy to a regenerative agriculture pioneer.(03:13) Implementing holistic management and doubling the ranch's carrying capacity.(08:58) The transition from direct-to-consumer to wholesale and the impact of COVID-19.(11:54) The challenges of selling high-quality, pasture-raised chicken in a price-sensitive market.(19:57) Building a community and educating consumers about the benefits of regenerative agriculture.4 Takeaways from the Episode:Regenerative Agriculture as a Business Model: "We had actually restored our range lands to the point where we could grow enough grass to carry twice as many cows."Quality Comes with a Price: "There's a little price tag to buying food that makes things better. And that is what I am having to elucidate all the time." The Challenge of Educating Consumers: "Our biggest problem is like, hey, people, your chicken that A is pretty crappy. It's bland doesn't have any flavor... But there is a better chicken."Marketing and Sales Learning Curve: "I am not very good at gathering an audience. And I'm really not good at converting that audience. So, I guess you could say I'm decent at marketing, and I'm mediocre at sales."Find Big Bluff Ranch: Website.Find Tyler Dawley on LinkedIn.Find PPC Pitbulls at:Website: https://ppcpitbulls.comIG: @ppcpitbullsSubscribe to our YouTube for the video version of this podcast!

From frustrated mom to founder, Meng Li built the parent-focused diaper bag brand Huhu to solve her own problems packing for two kids. After testing over 10 iterations, Meng launched her first Huhu bag earlier this year.Meng talks transparently about navigating the world of product development, marketing, and content creation as a solopreneur. Her journey from idea to launch wasn’t quick or easy, but she persisted through the pandemic despite having no previous experience on the product side.Now that she’s launched, Meng shares what strategies are working for Huhu, like press and influencers. She also discusses the importance of giving yourself more time than you think for metrics like time to purchase. Spoiler: it takes more touches than you’d expect!What we discussed:(01:04) Where the idea for Huhu came from(04:03) Learning product development from scratch(06:56) The long journey from idea to first customer order(08:04) Finding and vetting product partners(13:26) Marketing solo vs. managing a team(23:19) Press and influencers driving conversions(25:24) Working with micro-influencers3 Things Huhu’s Launch Can Teach You:Start talking to experts long before you think you need them. Meng started networking 6-9 months before she was ready for a partner. "I started working on this in the height of COVID, during 2020. So everything had to be done remote, and I couldn't meet people in person, I couldn't look at any of the materials in person."Give yourself more time than you think. It took 10+ iterations over 2 years to go from idea to launch. "So I started thinking about the idea towards the end of 2020. And then, for the bulk of 2021, I was trying to find the right partners, finding the right industrial designer, finding the right factory to work with. And that took a long time, probably about six to nine months."It takes multiple touches before purchase. Don't expect instant conversions from a single ad or post. "I've seen that with people who convert it takes them six visits to the site before they make a purchase. So with, with paid media, I think it helps with top of funnel getting people in, but you have to do a lot of other things to ultimately help them make that purchase."Links:Huhu: Website | Instagram | TikTokConnect with Meng Li: LinkedInFind PPC Pitbulls at:Website: https://ppcpitbulls.comIG: @ppcpitbullsSubscribe to our YouTube for the video version of this podcast!

Dive into a delicious conversation with Erica Rankin, the visionary behind Bro Dough, as she unravels the story of turning cookie cravings into a booming business. From humble kitchen experiments to dominating the market, Erica's journey is nothing short of inspiring. Discover the challenges she faced, the strategies that propelled Bro Dough to stardom, and the sweet taste of entrepreneurial success. Whether you're a cookie enthusiast or an aspiring business owner, this interview promises a blend of insights, passion, and a sprinkle of determination. Note: this episode originally aired on our YouTube channel on July 20, 2023.What we discussed:(02:46) Selling a perishable item online is no small feat.(12:59) Should you start DTC or go straight to retail?(16:02) Why Erica wishes she got on LinkedIn sooner.(18:36) Embracing the cringe!(21:50) Targeting a market you can't sell to.(29:50) Building your community & network.(32:00) Becoming a scrappy AF founder3 Things Bro Dough Can Teach You About Building a Brand:Do what it takes: "There's no right or wrong way. Like there's their own right like you have your own path. And it's okay to be scrappy and, you know, go to corporate offices and steal cardboard boxes from their recycling bins and things like that."Nurturing your current audience: "I just want to like really focus on community building and engaging with our customers. And rather than dumping tons of money into paid ads, like hiring a community manager and people to like, engage with our customers regularly and make sure that they're being taken care of, because it's cheaper to keep your current customers and it is to acquire new ones."Getting a little help from friends: "I called my friends who help me in the kitchen. And I'm like, JP, we need to go and make dough so that that night, like, we went back to the kitchen, and we're making dough until 11 at night, and then I made sure that I had enough."Links:Bro Dough: Website | Instagram | TikTokConnect with Erica Rankin: LinkedInFind PPC Pitbulls at:Website: https://ppcpitbulls.comIG: @ppcpitbullsSubscribe to our YouTube for the video version of this podcast!

In this episode, we are joined by Kuljit Rakhra, the co-founder of Takasa, a brand renowned for its certified organic and fair trade bed linens. Kuljit shares the journey of Takasa, from its inception right before the pandemic to its growth strategies and future plans. Dive into the world of sustainable and ethical bedding with insights from a brand that's making rest ethical.What we discussed:(00:44) The origin story of Takasa and how it was founded just a week before the pandemic.(06:00) The rigorous process of ensuring the brand's claims of being organic and fair trade are genuine.(12:03) The challenges and strategies of data sharing and partnerships.(15:04) The importance of refreshing content and striking a balance between creating new content and recycling existing content.(17:28) The pressure of content creation and the value of authenticity.(24:43) Takasa's growth trajectory, its expansion plans into the US market, and the logistics of shipping to the US.3 Key Takeaways:Authenticity and Verification: “I went out to India visited eight factories, and sort of made sure that the claims we're making are true.” It's crucial to ensure that the claims your brand makes, especially regarding sustainability and ethical practices, are genuine. Personal visits and third-party audits can help in this verification process.Content Strategy: “It's evergreen. Whenever we add a new color or a new product, we do a photoshoot.” While there's always pressure to create new content, it's essential to understand that recycling content is equally valuable. Remember, not everyone remembers what was posted months ago, so repurposing can be effective.Market Expansion: Before expanding into new markets, it's beneficial to understand the logistics and demand from those regions. For instance, even without advertising in the US, Takasa noticed a significant portion of their sales coming from there, indicating potential for expansion.Find Takasa at: https://takasa.coFind Kuljit on LinkedIn at: https://ca.linkedin.com/in/kuljit-rakhraFind PPC Pitbulls at:Website: https://ppcpitbulls.comIG: @ppcpitbullsSubscribe to our YouTube for the video version of this podcast!

In this enlightening episode, Chelsea Ford, founder of Females in Food, unveils the intricacies of the e-commerce landscape. Drawing from her vast experience with both major brands and smaller businesses, Chelsea emphasizes the pivotal role of strategy, the art of compelling branding, and the future of technology in enhancing customer engagement. Dive in to discover how passion, innovation, and a deep understanding of the customer journey can transform any e-commerce venture into a success story.Note: This episode originally aired on our YouTube channel on December 29, 2022.What we discussed:(10:07) Backward Strategies: The importance of clarity in business and the surprising formula of looking at your costs backwards.(14:42) Retail vs. Ecommerce: How brands get more flexibility in pricing when they can differentiate themselves through storytelling and brand messaging.(33:03) The Importance of Strategy: Turning passion into a successful business and competing with the big players in the market.(39:14) User Experience and Branding: The significance of compelling brand photographs, key marketing messages, and understanding the customer journey.3 Key Takeaways from Chelsea on E-Commerce:User Experience is Gold: "Ask for quality feedback. While it's lovely to hear positive comments, constructive feedback is invaluable."Be Your Own Customer: Regularly evaluate your own user experience to ensure it meets customer expectations.Seek Clarity: "Be really clear on your product category, target market, sales channel, marketing channel, and timeframes."Links:Females in Food WebsiteChelsea on LinkedInFind PPC Pitbulls at:Website: https://ppcpitbulls.comIG: @ppcpitbullsSubscribe to our YouTube for the video version of this podcast!

Dive into a delicious episode as Lex Evan, the visionary behind Lexington Bakes, unravels the secrets of building a brand that resonates. From the essence of Radical Ingredient Transparency to the art of captivating branding, this episode serves up a delightful mix of insights and strategies. Whether you're an e-commerce enthusiast or a branding buff, get ready to indulge in a treat for your entrepreneurial taste buds.What we discussed: (03:11) In-Depth Branding: How every detail, from packaging to product photography, tells a story.(09:40) Power of a Craft Brand: What sets Lexington Bakes apart from a crowded shelf in retail.(26:19) Radical Ingredient Transparency: The story behind the term and how it’s a big differentiator in today's market. (29:52) Branding and Price: You’ll be surprised by how one can influence the other.(33:39) Capturing Attention: The challenge of conveying a brand's essence in mere seconds.3 Key Takeaways from Lex Evan on Branding and E-Commerce:Ingredient Transparency: "It's not just about saying we have organic sugar. It's about knowing where that sugar comes from and who you're supporting."Simplicity in Branding: "The packaging is no claims, it’s just a logo, product name, and size. But it’s gold. It communicates something different."Consistency is Key: "I want you to know a Lexington Bakes product just from the photo direction and art direction."Links:Lexington Bakes: Instagram | WebsiteLex Evan: LinkedInFind PPC Pitbulls at:Website: https://ppcpitbulls.comIG: @ppcpitbullsSubscribe to our YouTube for the video version of this podcast!