Jan 10 2024
Customers, Employees, and Owners - Interview with Sue Nokes
This episode's interview is with Sue Nokes. She has had a long career as a top executive and change agent in Fortune 100 companies, including T-Mobile, Walmart, and AT&T.Sue is also a member of Lipscomb University's Board of Trustees and other non-profit boards, a generous philanthropist, and a mentor to students in the College of Business through the Executives-in-Residence program.She shares stories and advice based on her management experiences, including the importance of:Securing buy-in from commitment not complianceBuilding a culture where employees are given the proper training, information, and tools to do their job.Remaining a humble student and understanding you can learn from anyone.Being courageous enough to surround yourself with people that are smarter than youEnsuring your actions line up with your wordsShe answers the same questions as each podcast guest:How do your values impact your management philosophy?Who or what has had the most impact on your management style?What book has made the biggest impact on you?