Justin Dauer shares how he conquered his ego to become a better designer, why he’s left executive design leadership, and how unfulfilled designers make bad products. Highlights include: Has digital visual design become a little bit boring?Why is humility the most important trait for a designer?What made you realise you were done with in-house design leadership?Why is it unacceptable for design leaders to ‘coast’ in their careers?How have you’ve been able to reach a high level of professional fulfilment? ====== Who is Justin Dauer? Justin is the Founder of Anomali by Design, a consultancy specialising in design strategy, product design, and engagement. Through Anomali, Justin helps organisations to develop their design leaders, so that they in turn foster healthier processes, methods, and cultures. Before founding Anomali, Justin was the Vice President of Human-Centred Design and Development at bswift, a tech company owned by CVS Health, that transforms the way millions of employees perceive and engage with their benefits. Justin also spent a number of years as Design Director of Nansen, a Swedish-American design firm. In this role, he established the Chicago office and managed a multi-disciplinary team of designers, front-end developers, and UX architects. He is the author of two celebrated books on design. His first, the beautifully illustrated “Cultivating a Creative Culture” was published in 2017, with a second-edition released in 2020. His latest book, “In Fulfillment: The Designer’s Journey” was released is early 2022. ====== Find Justin here: LinkedIn: https://www.linkedin.com/in/pseudoroom/ Website: https://anomalibydesign.com/ X: https://twitter.com/pseudoroom Books: In Fulfillment: The Designer’s Journey -  https://www.in-fulfillment.com/ Createive Culture: Human-Centered Interaction Design & Inspiration - https://www.the-culturebook.com/ ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/LinkedIn: https://www.linkedin.com/company/the-space-in-between/Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/Website: https://thespaceinbetween.co.nz/Twitter: https://twitter.com/brendanjarvis/

Rob Hamblen shares his insights on effective sprint facilitation, why he asks clients if they’re designing for today or tomorrow, and why design sprints have a PR problem. Highlights include: What do you do when senior leaders aren’t willing to be wrong?What types of business challenges are most suited to a design sprint?What have you learned from facilitating sprints with tricky team dynamics?Does dot voting to enable effective group decisions to be made?Does it matter if design sprints are performative if alignment is the result? ====== Who is Rob Hamblen? Rob is the Founder of Be the Leap, a company specialising in the combination of rapid innovation frameworks, like the Design Sprint and Design Thinking, with leadership accelerators. Why? To help product teams launch more successful products! With over three decades of experience working in and leading teams that make digital products, Rob has worked with clients like AMEX, Adidas, HSBC Bank, McKinsey and ‘that company formerly known as Twitter’. Before founding Be the Leap, Rob served as a Product Design Director at AJ&Smart in Berlin. In this role, he honed his facilitation expertise, leading the B2B sprint team and overseeing both the client experience and the development of the product offering. Prior to that, Rob spent some time in sunny Dubai as the Creative Director of UX for IBM iX, where he helped to establish IBM Studios and managed a cross-functional team that supported clients as they sought to transform their businesses. ====== Find Rob here: LinkedIn: https://www.linkedin.com/in/robhamblen/ Instagram: https://www.instagram.com/betheleap/ Website: https://www.betheleap.com/ X: https://twitter.com/bamberlingling ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/LinkedIn: https://www.linkedin.com/company/the-space-in-between/Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/Website: https://thespaceinbetween.co.nz/Twitter: https://twitter.com/brendanjarvis/

Adam Perlis shares why it’s important to always treat interns well, how he’s trying to solve bad recruitment practices, and some practical advice for navigating the job market. Highlights include: How did an intern play a pivotal role in your career?What do the most successful design portfolios demonstrate?Why are you deeply surprised that you’ve become a design recruiter?How do you assess a candidate before deciding to present them to a client?Where and how should designers go the extra mile when applying for jobs? ====== Who is Adam Perlis? Adam is the CEO and founder of Academy, a flexible staffing and recruitment agency that helps companies like Under Armour, NBC Universal and Wish.com, to scale their UX orgs and UXers to further their careers. Before founding Academy, Adam spent a decade working in various design roles in New York, including as a Head of UX for AKQA, Head of Design for B-Reel and notably, Head of Design for TIME magazine, where he led the team responsible for TIME.com, FORTUNE.com and MONEY.com. Adam has also been a Creative Director at AT&T, guiding the design of AT&T AdWorks and AT&T AdWorks Lab, and at Dish Network, where he was a manager of Interactive Television. A dedicated contributor to the field, Adam has spoken at events around the world, such as SXSW, Web Summit and Tech Open Air. He is also the host of “How We Scaled It”, a podcast that explores the journey of growing a successful design practice from 0-100. ====== Find Adam here: LinkedIn: https://www.linkedin.com/in/adamperlis/ Website: https://adamperlis.com/ X: https://twitter.com/AdamPerlis Academy - UX Staffing & Recruiting Agency: Website: https://www.academyux.com/ Blog: https://blog.academyux.com/ LinkedIn: https://www.linkedin.com/company/academyux/ YouTube: https://www.youtube.com/channel/UC8wVKD8NG7uhrcPSuylrPnQ X: https://twitter.com/academyuxdesign ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/LinkedIn: https://www.linkedin.com/company/the-space-in-between/Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/Website: https://thespaceinbetween.co.nz/Twitter: https://twitter.com/brendanjarvis/

Ash Ivory shares what they’ve learned from burning out as a product leader, why gender and orientation can’t be left at home, and why inclusive design matters. Highlights include: Why is it important not to seperate personal from professional values?What work experiences made you feel you had to keep your identity at home?Why is it important to get comfortable with saying ‘no’ in a product role?How can not celebrating wins negatively impact a product team?Do people need to take self-responsibility for avoiding burnout? ====== Who is Ash Ivory? Ash is the newly minted Chief Product Officer at Ivory Common, after recently wrapping up their role as Head of Product at Askable, a global participant recruitment and research platform that empowers organisations to make better product decisions. In their role as Head of Product, Ash led the product vision as well as the people responsible for delivering on that vision, including product managers, designers, engineers, and researchers. Before joining Askable, Ash was the Head of Product at Outfit, an automation platform for large-scale brand management and production, and which was recently acquired by Smartsheet for an undisclosed sum. When Ash is not enabling great product to be built, they can be found coaching others in the office in the art of brewing great coffee, or riding their motorcycle in an act of active meditation.  ====== Find Ash here: LinkedIn: https://www.linkedin.com/in/ashivory/ ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/LinkedIn: https://www.linkedin.com/company/the-space-in-between/Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/Website: https://thespaceinbetween.co.nz/Twitter: https://twitter.com/brendanjarvis/

Rakesh Patwari shares what’s made him a better manager, why a career in acting wasn’t for him, and how designers can give better portfolio presentations. Highlights include: Is Information Architecture still relevant in today’s practice of UX?What has and hasn’t worked well for you when facilitating 1-on-1’s?How do you engage with your team on the topic of work-related stress?How do the dynamics of product and engineering change how you lead design?What’s the biggest mistake you see designers making in portfolio presentations? ====== Who is Rakesh Patwari? Rakesh is a Director of Product Design and Research at Cisco, a NASDAQ listed company that was founded in 1984 by a small group of Stanford computer scientists, and that helped to create the IP networking technologies that power today’s Internet. Before joining Cisco, Rakesh was a Product Design Manager at Meta, where he supported the design organisation working on privacy infrastructure. Rakesh has also been a Director of Product Design at Salesforce, where he led the design team working on the experience platform. Prior to that at Salesforce, Rakesh served as a Product Design Lead, focusing on B2B commerce products. A dedicated member of the design community, for the past five and half years Rakesh has been a UX Instructor at UC Berkley Extension, designing curriculum and delivering lectures on information architecture. He is also a member of the Design Leadership Forum, an advisor at Berkley SkyDeck, where he provides guidance to startups, and a speaker, mentor and coach for Startup Weekend. ====== Find Rakesh here: LinkedIn: https://www.linkedin.com/in/rakeshpatwari/ Website: https://rakeshpatwari.design/ X: https://twitter.com/rakeshpatwari ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/LinkedIn: https://www.linkedin.com/company/the-space-in-between/Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/Website: https://thespaceinbetween.co.nz/Twitter: https://twitter.com/brendanjarvis/

Janna Kimel shares her remarkable story of meeting Stephen Hawking, how she's growing grassroots accessibility, and how to better navigate today’s job market. Highlights include: How did you come to meet Stephen Hawking?What approaches to increasing inclusive design have worked for you?Do people without accessibility needs care about accessibility?Why should people bring some of their personal life into job interviews?How can people paint a flattering self-portrait of their work in a job interview? ====== Who is Janna Kimel? Janna is the founder and principal of Third Brain Studio, the consulting practice through which she mentors current and aspiring UX researchers, and helps organisations to plan and execute UX research and inclusive design. Alongside her consulting, Janna is also the founder and principal researcher at the Chronic Pain Project; a personal initiative that she hopes will bring visibility to the experience of people living with chronic pain, like her. Until recently, Janna was a senior manager of UX research at Hinge Health, where she built the UX research practice from the ground up. She has also led design research at Dexcom, overseeing the company’s software, hardware, and overall experience projects. Winding the clock back a little further, Janna worked in digital health design and research at Intel, conducting a range of research studies that helped seniors stay in their homes for as long as possible, and it’s during this time that she crossed paths with Stephen Hawking. ====== Find Janna here: LinkedIn: https://www.linkedin.com/in/jannakimel/ Website: https://www.jannackimel.com/ Chronic Pain Project: http://www.chronicpainproject.com/ Resource Bank for Job Seekers: http://tinyurl.com/4m89trcx ====== ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/LinkedIn: https://www.linkedin.com/company/the-space-in-between/Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/Website: https://thespaceinbetween.co.nz/Twitter: https://twitter.com/brendanjarvis/

Alen Faljic shares the gap he observed between design and business while at IDEO, what he’s doing to address it, and how quantitative data can lead to greater empathy. Highlights include: What does a business confident designer look like?Where does the disconnect between design and business come from?What do designers who have the most business impact do differently?What is the difference between being strategic and understanding strategy?How do designers and business people view the value of design differently? ===== Who is Alen Faljic? Alen is the Founder and CEO of d.MBA, a company he started in 2017 to help designers become business confident, which is part of d.MBA’s mission - to show that companies can be run more thoughtfully and also be financially successful. d.MBA seems to be making progress in that mission, with a 97% completion rate and a 9+ out of 10 student rating. That’s been achieved from over 600 designers, hailing from more than 60 countries, and who work at companies like Apple, Frog, Google, Logitech and Amazon. Before founding d.MBA, Alen was a Business Designer at IDEO in Munich, Germany, where he practiced human-centred design, while working on digital experiences, services, physical products, and new ventures for Fortune 500 companies. Alen is a generous contributor to the field, sharing his insights freely through d.MBA’s podcast and other online resources. He has also been a guest on the Disco, Design MBA, and Bonanza podcasts, as well contributing his thoughts to UX Collective on Medium. ====== Find Alen here: LinkedIn: https://www.linkedin.com/in/alenfa/ Twitter: https://twitter.com/alenfaljic Website: https://d.mba/ Prototyping with numbers: https://d.mba/webinars/prototyping-with-numbers ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/LinkedIn: https://www.linkedin.com/company/the-space-in-between/Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/Website: https://thespaceinbetween.co.nz/Twitter: https://twitter.com/brendanjarvis/

This is a special archived episode of Brave UX. Christina Wodtke reminds us to stop carrying the weight of the world, to start giving others the benefit of the doubt, and to make the most of the gift that is feedback. Highlights include: What did you learn about collaboration from swing dancing?Why do we need to give other people the benefit of the doubt?What was it like being an executive in big tech?Where can people start to develop more confidence?What is important to remember when giving feedback? ====== Who is Christina Wodtke? Christina is one of the most impactful, established, and original thought leaders in Silicon Valley. There won’t be many of you listening who haven’t at least heard of her groundbreaking and bestselling book on OKRs, Radical Focus - now in its second edition! A self-described “curious human” with a serious big-tech resume, her work in design and product has included redesigns and IPOs at companies such as LinkedIn, MySpace, Zynga, and Yahoo! But those big names only scratch the surface of Christina’s professional story. She has co-founded a tech startup, co-founded the Information Architecture Institute, founded and was the original publisher of Boxes and Arrows, and is the founder Women Talk Design. Christina is currently preparing the next generation of product and game designers, as a full-time lecturer at Stanford University. Previously, Christina was an Associate Professor at California College of the Arts, where she taught creative entrepreneurship. ====== Find Christina here: LinkedIn: https://www.linkedin.com/in/christinawodtke/ Twitter: https://twitter.com/cwodtke Website: https://cwodtke.com/ Blog: https://eleganthack.com/ Christina’s books: Radical Focus (Second Edition) - Achieving Your Most Important Goals with Objectives and Key Results:  https://amzn.to/3Sc82o4 Information Architecture - Blueprints for the Web:  https://amzn.to/3UknzUL Pencil Me In - The Business Drawing Book for People Who Can’t Draw: https://amzn.to/2WOBNP7  The Team That Managed Itself - A Story of Leadership: https://amzn.to/3QRyXo6 Women Talk Design: Website: https://womentalkdesign.com/ Twitter: https://twitter.com/womentalkdesign LinkedIn: https://www.linkedin.com/company/women-talk-design/ ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/  Instagram: https://www.instagram.com/thespaceinbetw__n/  ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ Twitter: https://twitter.com/brendanjarvis/

This is a special archived episode of Brave UX. Jesse James Garrett reminds us that once we were pirates, encourages us to understand how soft-power works, and to know and be true to our red-lines. Highlights include: How are UX designers like classical composers?What is the role of personal preference in design?Should design leaders leave strategy to product leaders?Is design leadership about actively resisting the status quo?What have you learned as a result of the “no’s” in your career? ====== Who is Jesse James Garrett? Jesse is the Principal Leadership Coach of Intentional Associates, the executive design leadership coaching practice that he founded in 2020. And it’s through his coaching work that he is helping design leaders to develop the skills to lead with greater purpose, intention and creativity. Many of you may know Jesse for his influential model from the year 2000, “The Elements of User Experience”, and his book of the same name. It’s this foundational thinking, at frontier of UX, that has helped to inform, inspire and enlighten multiple generations of UX designers. Jesse was also a Co-Founder and Chief Creative Officer of Adaptive Path, one of the original and most renowned User Experience consultancies. At Adaptive Path, Jesse worked tirelessly for 13 years to put UX design on the enterprise map. Throughout the years, his writing, teaching and public speaking has been unfailingly generous, taking him all over the world, including to events such as UX Lisbon, UX Salon, and USI.  Jesse’s contributions continue through the “Finding Our Way” podcast, a show about design leadership that he co-hosts alongside Peter Merholz, his good friend, fellow Adaptive Path Co-Founder, and Brave UX alumnus. ====== Find Jesse here: LinkedIn: https://www.linkedin.com/in/jesse-james-garrett-1341/ Twitter: https://twitter.com/jjg Website: https://jessejamesgarrett.com/ ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/ LinkedIn: https://www.linkedin.com/company/the-space-in-between/  Instagram: https://www.instagram.com/thespaceinbetw__n/  ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/ Website: https://thespaceinbetween.co.nz/ Twitter: https://twitter.com/brendanjarvis/

Clara Kliman-Silver shares how she brings together humour, people and cognitive psychology for research impact, and how teams can make the most of their design ecosystems. Highlights include: How do you use cognitive psychology to support your findings?What is a design ecosystem and why is it a helpful framing for our work?How have you used humour when engaging with stakeholders?What is the right balance between AI and human agency within design tools?How much does research impact rely upon how it's orchestrated? ====== Who is Clara Kliman-Silver? Clara is a Staff UX Researcher at Google, where she manages a team of UX researchers, and leads company-wide strategic research projects 🦉. She also works on the Material Design team and has previously worked as a Senior UX Researcher on design tools and systems. Before joining Google, Clara was a UX Designer at Bonsai, an artificial intelligence platform startup 🤖, where she designed workflows and facilitated a range of research projects. In 2014, Clara founded the Boston Chapter of Ladies that UX, an international organisation that connects women in the field of user experience 🙋‍♀️. An initiative that’s close to her heart, Clara is now the organiser of the San Francisco chapter, and a mentor to several other chapter leaders.  She has spoken at events across the globe, including at the UXPA International Conference, Rosenfeld Media’s Enterprise UX, the CHI Conference, SXSW and at UX New Zealand 🎤. ====== Find Clara here: LinkedIn: https://www.linkedin.com/in/cklimansilver/ Twitter: https://twitter.com/cklimansilver Website: https://www.claraklimansilver.com/ ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/LinkedIn: https://www.linkedin.com/company/the-space-in-between/Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/Website: https://thespaceinbetween.co.nz/Twitter: https://twitter.com/brendanjarvis/

Hang Xu shares why he’s trying to make recruitment more ethical, how candidates can secure the best possible compensation, and what to watch out for when working with recruiters. Highlights include: Why is it important to always go for the maximum salary available?What can a candidate do to positively influence a levelling decision?Why do candidates with the same skills get paid vastly different amounts?Do you still believe that candidates should sometimes go back on their word?What is pre-closing and why don’t you feel that it’s a fair recruitment practice? ====== Who is Hang Xu? Hang is a former product designer who, in late in 2022, became the founding talent agent of Collective Supply 👻, a recruitment agency that matches senior UX talent with companies who have ethical hiring practices. Collective Supply believes that - in their own words - “the interview process should be ethical, transparent and respectful”, and they promise not to “shoehorn designers into crappy roles”, just so they can collect a commission. Before founding Collective Supply, Hang was a Senior Staff UX Designer at Boston Dynamics, one of the world’s leading robotics companies. There, Hang led the UX, UI and service design for the company’s first warehouse automation robot, called Stretch. Hang also previously worked as a Product Design Lead for Diligent Corporation, Principal UX Lead for Gemini.com, and Product Designer for Bloomberg. ====== Find Hang here: LinkedIn: https://www.linkedin.com/in/haxuco/  Website: https://collective.supply/ ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/LinkedIn: https://www.linkedin.com/company/the-space-in-between/Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/Website: https://thespaceinbetween.co.nz/Twitter: https://twitter.com/brendanjarvis/

A’verria Martin shares her remarkable story of reinvention, the challenges of establishing a global ReOps practice, and how she’s making the ‘seat at the table’ her own. Highlights include: How did you become a licensed marriage and family therapist?How did you navigate the transition from academia to industry?How have you worked with UXR leaders as you’ve built ReOps?How have you been developing your executive presence?How do you work with stakeholders to achieve your objectives? ====== Who is A’verria Martin, PhD? A’verria is the Director, Chief of Staff, and Head of Research Operations and Strategy at ServiceNow, a global enterprise software company that’s busy making the world of work better, for everyone. Performing a multi-faceted role, A’verria is responsible for leading strategic initiatives, building bridges across functions, directing financial strategy, supporting the growth of other UX leaders, and acting as a trusted advisor to the VP of UX Research and Insights. A’verria also continues to lead ServiceNow’s ReOps team; a team that she established after joining the company in late 2018. Before ServiceNow, A’verria was a Director of Research at UC San Diego, where she led the operations of a multi-million dollar endowed research unit, comprised of 120 faculty and focused on geriatric mental health and aging. ====== Find A’verria here: LinkedIn: https://www.linkedin.com/in/averriamartin/ Twitter: https://twitter.com/averriamartin ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/LinkedIn: https://www.linkedin.com/company/the-space-in-between/Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/Website: https://thespaceinbetween.co.nz/Twitter: https://twitter.com/brendanjarvis/

Alla Weinberg constructively unpacks unsafe workplace cultures, shares her thoughts on how we can change them, and why we should do just that. Highlights include: Why is the opposite of fear safety and not courage?  What do you focus on first when changing a culture?How can people read between the lines to better understand a culture?What have corporations forgotten about the humans that work for them?Can you create safety only as long as you don’t make your boss look bad? ====== Who is Alla Weinberg? Alla is the CEO and Culture Designer at Spoke & Wheel, the specialised culture design company that she founded in 2019. Through Spoke & Wheel, Alla provides culture consulting and leadership development expertise to companies like Docusign, Uber, Salesforce, Target and Zendesk; helping them to create work environments where people can think, collaborate, and innovate. Alla is also a Principal of Design Operations at Harmonic Design and before starting Spoke & Wheel, she worked in executive leadership development and learning and development at Salesforce, in the Bay Area. The author of “A Culture of Safety”, Alla has leveraged her own personal experience, that of others and the latest research in neuroscience to produce an actionable guide for leaders who want to create safer and more innovative work places. ====== Find Alla here: LinkedIn: https://www.linkedin.com/in/allaweinberg/ Website: https://www.spokeandwheel.co/ Alla’s talks: Culture Design:  https://youtu.be/pae7HHdwdqY Fear: The Human Barrier to Innovation: https://vimeo.com/752662160 ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/LinkedIn: https://www.linkedin.com/company/the-space-in-between/Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/Website: https://thespaceinbetween.co.nz/Twitter: https://twitter.com/brendanjarvis/

Jane Portman shares the twists and turns of becoming a founder, how it has changed her view on design’s value, and the role of writing in career success. Highlights include: Why is it best not to know in advance how difficult something is?What made you realise that UX is not a big part of startup success?Why is a product’s marketing website more important than the product?Why do designers need to understand their contribution to revenue?Why is it important for designers to also be good writers? ====== Who is Jane Portman? Jane is the co-founder of Userlist, an email marketing and in-app messaging platform that’s built with B2B SaaS in mind: enabling companies to onboard, engage, and nurture customers and leads.  Before Userlist, Jane was the founder of Tiny Reminder, a SaaS product that helps busy creatives and consultants to send automated notifications to their clients about the things they need from them. She is also the founder and host of UI Breakfast, one of the world’s longest running and most successful design podcasts. The show has been on-air since 2014 and boasts over 260 conversations with a wide-range of industry experts. Given Jane’s talent and track record as a podcaster, it’s no surprise that she hosts another podcast. This one’s called “Better Done than Perfect” and it explores email automation, marketing, content and product strategy for founders and product people. ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/LinkedIn: https://www.linkedin.com/company/the-space-in-between/Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/Website: https://thespaceinbetween.co.nz/Twitter: https://twitter.com/brendanjarvis/

Wendy Johansson shares some of her leadership learnings, speaks frankly about the challenge of changing the status quo, and what she’s observed in the best designers. Highlights include: How do you balance your personal views with what’s best for your business?What can people ask themselves if they’re not able to effect change at work?Why is it important to focus changing the minds of the people in the middle?What can we do when we're asked to do something we strongly disagree with?Why is it important for us to speak up when we see injustices happening? ====== Who is Wendy Johansson? Wendy is the Co-Founder and Chief Product Experience Officer at MiSalud, a company that’s on a mission to provide affordable, culturally-authentic, physical and mental healthcare for the Latinx community in the USA and Mexico. Before starting MiSalud, Wendy worked at Amazon, where she launched the inaugural UX Design and Research Apprenticeship Programme; a programme that provided a pathway to UX careers for people from underrepresented communities and non-traditional backgrounds. Wendy has also been the Global Vice President of User Experience at Publicis Sapient, where she led a team of over 1,000 designers and partnered with then CXO, Dr. John Maeda, to transform a largely traditional agency into an experience-led consultancy. Back in 2013, Wendy co-founded Wizeline, a global product development company where she was also VP of UX, managing a global team of over 75 designers, and VP of Academy, where she led the global expansion of Wizeline Academy.  ====== Find Wendy here: LinkedIn: https://www.linkedin.com/in/wendyjohansson/ Twitter: https://twitter.com/uxwendy Website: https://www.wendyjohansson.com/ ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/LinkedIn: https://www.linkedin.com/company/the-space-in-between/Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/Website: https://thespaceinbetween.co.nz/Twitter: https://twitter.com/brendanjarvis/

Ronnie Battista shares why it’s important to be true to yourself, how designers can maintain their relevance, and what separates pretenders from innovators. Highlights include: How did you come to play in a British punk band?Should more designers be taking on product management roles?Is UX strategy as relevant today as it was five years ago?What distinguishes those who innovate from those who don’t?What is Shoshin and why should we embrace it, right now? ====== Who is Ronnie Battista? Ronnie is a Senior Director of Global Experience Design at Slalom, a global business and technology consulting company that helps organisations to dream bigger, move faster, and build better tomorrows for all. At Slalom, Ronnie leads a team that supports the strategic experience design efforts of the company’s 40+ offices across North America, the UK, Ireland, Australia, New Zealand, Japan and Germany. Ronnie is also the Program Director and Adjunct Professor of the Master of Business and Science programme at Rutgers University, an institution that he has had a longstanding and deep commitment to. Between 2010 and 2013, Ronnie served as Treasurer on the Board of Directors of the User Experience Professionals Association, or UXPA as it’s more commonly known. An experienced strategic designer and design leader, Ronnie’s has shared his perspectives across the globe, most notably at UX STRAT, on the Thinking & Doing podcast, as a former columnist for UXmatters, and - of course - at Rutgers University. ====== Find Ronnie here: LinkedIn: https://twitter.com/RonnieBattista Instagram: https://www.instagram.com/the_space_barn/ Website: http://rutgersuxd.com/ The Big Orange Splot by Daniel Pinkwater: https://a.co/d/1A8GpQy ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/LinkedIn: https://www.linkedin.com/company/the-space-in-between/Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/Website: https://thespaceinbetween.co.nz/Twitter: https://twitter.com/brendanjarvis/

Jon Fukuda illuminates the dark corners of enterprise DesignOps, reinforces the importance of connecting design to value, and shares what’s kept him consulting for nearly 20 years. Highlights include: What is the big lie of enterprises’ adoption of DesignOps?Why has IT largely left Design to implement its own systems?How do you frame the value of DesignOps to your customers?What does it mean to be culturally ready to embrace DesignOps?Are designers being laid off because their orgs. don’t value design? ====== Who is Jon Fukuda? Jon is the Co-Founder and Chief Experience Officer of Limina, a professional design services firm that specialises in design operations and that’s on a mission to unleash human potential at the nexus of information, technology and people. At Limina, Jon focuses on leading the company’s human-centred design practice, including aspects such as design strategy, design systems, and interaction design. Jon’s contributions to advancing the field of design operations led to his recent appointment as the Curator for Rosenfeld Media’s 2022 DesignOps Summit, the premier annual conference for the discipline. Before going full-time with Limina, Jon was the Director of User Experience at AddThis, where he was responsible for the website and product experience of what was one of the world’s most popular social sharing tools.  Jon has also generously shared his insights on platforms provided by organisations like NoVA UX, Rosenfeld Media, Friends of Figma and 24 Minutes of UX.  ====== Find Jon here: LinkedIn: https://www.linkedin.com/in/jonfukuda/ Twitter: https://twitter.com/jkooda Website: http://www.limina.co/ Podcast: https://limina.co/insights/the-limina-podcast/ The Design-Integration Report (2020) -  https://limina.co/the-design-integration-report/ ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/LinkedIn: https://www.linkedin.com/company/the-space-in-between/Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/Website: https://thespaceinbetween.co.nz/Twitter: https://twitter.com/brendanjarvis/

Satyam Kantamneni shares how he articulates the value of design, why design is a profession and not a skill, and why there’s no such thing as a UX/UI designer. Highlights include: Why does the profession of design find itself in crisis?What surprises you about design leaders’ understanding of business value?What is the difference between design as a skill and design as a profession?Why do you want to be in the pain killer and not vitamin business?How do you encourage senior leaders to separate fact from assumption? ====== Who is Satyam Kantamneni? Satyam is the Managing Partner and Chief eXperience Officer at UXReactor, the fastest growing specialised UX design firm in the United States, where he leads a global team that helps large and complex B2B enterprises to become truly user-centred innovators. Before co-founding UXReactor in 2015, Satyam was the managing director of user experience and design at Citrix. In his six years there, Satyam went from being the first designer, to growing and leading a UX and design team of over 50 people. Satyam has also previously been a user experience manager at PayPal, where he managed a global team and was responsible for establishing the company’s India Design Centre, which grew to over 30 people by the time he left. The author of “User Experience Design: A Practical Playbook to Fuel Business Growth”, published in 2022 by Wiley, Satyam is on a mission to raise the profile, depth of understanding and appreciation that business people have for design. ====== Find Satyam here: LinkedIn: https://www.linkedin.com/in/kantamneni/ Twitter: https://twitter.com/ksnprasad Website: https://uxreactor.com/ ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/LinkedIn: https://www.linkedin.com/company/the-space-in-between/Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/Website: https://thespaceinbetween.co.nz/Twitter: https://twitter.com/brendanjarvis/

Irene Au shares some of the learnings from her stellar career, the early life experiences that have helped her to succeed, and the importance of sweating the right stuff. Highlights include: What role does the C-Suite play in a company’s ability to realise good design?How did you navigate the strong points of view of founder executives?What did you see in the designers you’ve hired that wasn’t in those you didn’t?Why do design leaders need to carefully choose their stakeholders?Why do you wish the job title UX Designer would disappear? ====== Who is Irene Au? Irene is a Design Partner at Khosla Ventures where she works with early-, mid- and late-stage startup CEOs to help them realise the value of design through better methods, practices, processes, leadership and talent. Irene has been one of Silicon Valley’s most successful design executives and has played an important role in shaping and elevating design within several influential technology companies. She was the VP of Design at Udacity, where she helped the leadership team to find product-market fit and to define the company’s strategy, vision, mission, and values. Irene also led the design and research efforts for the company’s first product offering. Irene was also the Director of User Experience (Global Head) at Google for nearly 6 years. During her time there, Irene scaled and led the design team to over 350 people and transformed the way the famously engineering-driven company valued and operationalised design. Her success at Google was in part enabled by her prior experience as VP of User Experience at Yahoo!, where for four years she was the design leader responsible for the company’s user experience across all of its products and design infrastructure efforts. ====== Find Irene here: LinkedIn: https://www.linkedin.com/in/ireneau/ Medium: https://medium.com/@ireneau Twitter: https://twitter.com/ireneau Website: https://ireneau.com/ ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/LinkedIn: https://www.linkedin.com/company/the-space-in-between/Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/Website: https://thespaceinbetween.co.nz/Twitter: https://twitter.com/brendanjarvis/

Sara Wachter-Boettcher inspires us through her actions, reminds us why it’s important to see shades of grey, and helps us to design the careers we actually want. Highlights include: Is it career limiting to enforce a work/life boundary?Do we have to accept that companies exist to serve shareholders?Should we ever sacrifice our wellbeing to solve important problems?Who or what inspired you to become a feminist leader?Why are some people uncomfortable with life’s shades of grey? ====== Who is Sara Wachter-Boettcher? Sara is the CEO of Active Voice, a leadership development company that’s on a mission to make work culture better for everyone - in particular those of us working in design and tech.  Through Active Voice, Sara helps organisations - like LinkedIn, Etsy, and Mastercard - to build radical and courageous leadership practices, the kind needed for today’s world. She does this through 1-on-1 coaching, workshops and the facilitation of strategy sessions. Before starting Active Voice in 2020, Sara was the Principal of Rare Union, a content strategy and user experience consultancy. Sara also ran a feminist leadership community and event series called Collective Strength, and hosted a podcast for feminists called Strong Feelings.  She is the author of three influential books, Content Everywhere: Strategy and Structure for Future-Ready Content, Design for Real Life, and Technically Wrong: Sexist Apps, Biased Algorithms, and Other Threats of Toxic Tech. ====== Find Sara here: LinkedIn: https://www.linkedin.com/in/saraboettcher/ Medium: https://medium.com/nice-work-from-active-voice Website: https://www.sarawb.com/ ====== Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen). Follow us on our other social channels for more great Brave UX content! YouTube: https://www.youtube.com/TheSpaceInBetween/LinkedIn: https://www.linkedin.com/company/the-space-in-between/Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: LinkedIn: https://www.linkedin.com/in/brendanjarvis/Website: https://thespaceinbetween.co.nz/Twitter: https://twitter.com/brendanjarvis/