GlideChat

In this episode, join John Gilaspy, SDM / Certified Technical Architect, and Doug Penta, IRM Architect at GlideFast, as they dive deep into the intricacies of Integrated Risk Management (IRM). With over a decade of experience, they discuss the challenges and strategies for successful GRC implementations, the importance of stakeholder engagement, and the latest features in the ServiceNow Washington DC release. Tune in to discover how an integrated approach to risk management can enhance your organization's resilience and operational efficiency!

In this episode of GlideChat, join Brett Karl, VP of Solutions & Alliances at GlideFast, and Mitch Stutler, Co-Founder and CEO of VividCharts. Discover how VividCharts enhances ServiceNow’s data reporting and visualization capabilities, making it easier for organizations, particularly in the financial sector, to leverage their data effectively. Explore the unique role VividCharts plays in operational reporting, its success in regulated industries, and the strategic partnership with GlideFast that benefits mutual customers.

In this episode of GlideChat, Kali Alexander speaks with Ebony Staten, Director of Partner Success at CareerVillage, about the nonprofit's mission to democratize career information. Ebony shares insights on how CareerVillage has adapted and expanded since 2020 and how ServiceNow has helped enhance their operations. Discover how CareerVillage nimble approach and commitment to accessibility are transforming career development for underrepresented communities. Tune in to learn about the intersection of technology, human connection, and innovative solutions in career guidance.

In this special edition of GlideChat, Brett Karl joins William Miller, Co-CEO and Co-Founder of Proven Optics, to explore their innovative approach to IT financial management on the ServiceNow platform. Bill discusses Proven Optics’ unique budgeting and cost modeling applications, and how they enhance financial insights by integrating seamlessly with ServiceNow’s tools. Tune in to discover how Proven Optics is redefining IT financial management and why their solutions are a perfect fit for ServiceNow!

Join Kali Alexander, ServiceNow MVP Class of 2024, as we delve into the intricate world of ServiceNow with special guest Sarah Toulson, a three-time MVP awardee. Discover Sarah's journey from municipal service to becoming a renowned Service Portal architect at GlideFast, revolutionizing user experiences for clients across diverse sectors. From her insights on mentorship, women empowerment in tech through WomenNow, to her popular blog, Sarah shares her passion for blending design with public service, making technology accessible and empowering for all.

In this episode of GlideChat, join GlideFast CEO Mike Lombardo and special guest Damien Davis, Senior Director of Product Management at ServiceNow, for an engaging and heartfelt conversation exploring leadership, teamwork, and personal reflections. Damien shares insights from his journey — from humble beginnings to navigating the world of ServiceNow — emphasizing the importance of building a strong personal brand. They discuss authenticity, giving back, and the transformative impact of meaningful connections. Tune in for an inspiring discussion on leveraging platforms for positive change and leaving a lasting legacy.

In this episode of GlideChat, Brett Karl, VP of Solution Alliances at GlideFast Consulting, sits down with Paul Lyons, VP of Alliances and Channels at Sakon. Join us as we explore Sakon's pivotal role in managing enterprise telecommunications assets, from mobile devices to carrier data. Discover how Sakon integrates seamlessly with ServiceNow, streamlining workflows and optimizing cost management for large organizations. Whether you're curious about telecom lifecycle management or intrigued by the intersection of technology and service delivery, this episode offers insights into the evolving landscape of enterprise mobility solutions.

In this episode of GlideChat, GlideFast CEO Mike Lombardo and COO Jared Pippy take you on an engaging journey through the evolution of GlideFast. Listen in as they recount the company's early days, the pivotal moments that defined their path, and the strategic risks that paid off. From handling their first big project to expanding their global footprint, Mike and Jared share personal anecdotes and valuable insights on leadership, resilience, and the importance of nurturing a strong company culture. Tune in for an inspiring conversation about innovation, hard work, and the relentless pursuit of excellence in the ServiceNow ecosystem.

In this special edition of GlideChat, we are live at Knowledge 24 with Brett Karl, VP of Solutions and Alliances at GlideFast Consulting. Join us as we wrap up an eventful week with special guests Jessica Wine and Ryan Smith from Own Company. We discuss the unique offerings of Own Company, the shared responsibility model in the ServiceNow ecosystem, and the critical role of data resilience. Discover how Own Company is pioneering solutions to augment ServiceNow's backup capabilities and ensure robust data protection for enterprises. Tune in for an insightful conversation that explores the evolving landscape of ServiceNow and the innovative approaches to safeguarding your data.

In this episode of GlideChat, join GlideFast CEO Mike Lombardo and Ryan Smith, Global Director ServiceNow Alliances & Strategic Partnerships at Own Company, as they delve into the world of ServiceNow and reflect on their journey together in the tech industry. From their early days connecting at industry events to forming lasting partnerships and friendships, Mike and Ryan share candid insights into the importance of relationships in the ServiceNow ecosystem. Hear about pivotal moments, unexpected encounters, and the impact of genuine connections on their professional paths. Get ready for a heartfelt conversation filled with laughter, memories, and a shared vision for the future of ServiceNow.

In this episode of GlideChat, GlideFast CEO Michael Lombardo and Kali Alexander, Account Executive and Customer Advocate at GlideFast, explore the transformative power of ServiceNow and discuss the journey towards a more efficient, low-code platform. Kali and Mike share personal challenges they have overcome to get where they are today, showcasing the resilience and dedication required to succeed in both life and business. Tune in for a compelling conversation that blends professional insights, personal stories, and practical advice for navigating challenges and achieving your goals in the ServiceNow space.

In this episode of GlideChat, Brett Karl, VP of Solution and Alliances at GlideFast, sits down with Guillaume Seynhaeve, VP of Alliance and Marketing at 3CLogic, to dive deep into the transformative world of AI-powered contact center solutions integrated with ServiceNow. Discover how 3CLogic's innovative approach not only enhances customer and employee experiences but also seamlessly integrates with ServiceNow to optimize operational efficiencies and drive significant ROI. From the fascinating origins of 3CLogic to its role as a trendsetter in cloud-hosted services, this conversation sheds light on leveraging AI to revolutionize contact centers and adapt to industry-specific needs.

Join hosts Joshua Young, SVP of Solutions Consulting and Innovation at GlideFast, and Paul Grupe, VP of Solutions Consulting at GlideFast, as they take over for the Mayor in this episode of GlideChat, where they delve into the latest innovations and trends in the ServiceNow ecosystem. From AI-driven support solutions to procurement streamlining, discover valuable insights and firsthand experiences shared by seasoned experts. Plus, discover the secrets behind GlideFast's renowned culture and customer success stories firsthand.

Join Jacob Benker, Vice President of Professional Services at GlideFast, and Chris Tessier, Director of Solutions Consulting at GlideFast, as they take over for the Mayor in this episode of GlideChat and discuss the latest developments in the ServiceNow ecosystem. The discussion highlights advancements in core platform areas like service mapping and event management, and anticipates upcoming features in the Washington release. Discover how ServiceNow's GenAI is set to revolutionize predictive analytics, enhancing incident management and event correlation for proactive problem-solving. Looking ahead to the Knowledge conference, Benker and Tessier share their excitement for engaging discussions and driving value for customers.

GlideFast CEO Mike Lombardo joins Pitchfire CEO Ryan as they delve into the world of high agency in sales and prospecting. From creative outreach tactics to crafting unique pitches, discover how embracing high agency can revolutionize your approach to business development. Whether you're navigating the ServiceNow ecosystem or venturing into new territories, learn how to infuse your brand with a distinct flavor that resonates with your audience and sets you apart in the competitive landscape of modern business.

In this episode of GlideChat, Mike Lombardo, CEO of GlideFast, and Beau Bramlet, Sr. Director / Principal Architect ServiceNow at Northwestern Mutual, delve into the intricacies of navigating digital transformation with ServiceNow. From leveraging the power of AI to ensuring data quality, they explore the essential steps for organizations to prepare for the future. They also discuss the unique hybrid model for service delivery, blending in-house expertise with strategic partnerships to drive innovation and efficiency. Tune in to discover how ServiceNow is revolutionizing workflows and empowering businesses to achieve their objectives seamlessly.

Join Mike Lombardo, CEO and founder of GlideFast, as he welcomes Jonathan Else, Director of Solution Consulting for EMEA, in this episode of GlideChat. Together, they explore the dynamic world of ServiceNow, discussing its expansive capabilities and the endless opportunities it presents. From the latest developments to future prospects, they share insights and experiences, reflecting on their own journey within the industry. Discover how Glide Fast continues to set the standard, driven by passion, expertise, and a relentless commitment to excellence in the ever-evolving realm of ServiceNow.

In this episode of GlideChat, Michael Lombardo, CEO of GlideFast Consulting, and Chuck Tomasi, Senior Developer Advocate at ServiceNow, dive into the evolution of ServiceNow from its early days to its future trajectory. They discuss the drive towards enhancing efficiency through low-code technologies, the potential of generative AI, and the importance of community engagement. Chuck shares insights on the need for a developer sub-brand within ServiceNow and reflects on the platform's potential to revolutionize event coordination. They explore the profound impact ServiceNow has had on various sectors, including emergency response, and speculate on the platform's future in addressing societal challenges. Join them as they envision the possibilities for ServiceNow in the years to come.

In this episode of GlideChat, your host, GlideFast CEO Michael Lombardo, welcomes Adam Godfrey, Managing Director at GlideFast (EMEA), who stands as a key figure in spearheading GlideFast's presence in Europe. In this engaging conversation, they explore Adam's journey from Boston to London. The discussion delves into leadership philosophies, with Adam sharing his views on what makes a great leader. Learn about Adam's commitment to personal and professional development, the importance of being coachable, and the value of providing constructive feedback. Gain valuable insights into the world of ServiceNow, technology trends, and the exciting possibilities in the evolving landscape.

In this episode of GlideChat, your host, GlideFast CEO Michael Lombardo, welcomes David Caldwell, ServiceNow Area Vice President of Solution Consulting, as they dive into a conversation filled with insights, experiences, and the latest trends in the world of ServiceNow. The conversation delves into the transformative power of ServiceNow's AI solutions, particularly in enhancing workforce productivity. As the conversation unfolds, Michael and David express their excitement about the future of ServiceNow, anticipating industry-specific solutions like GenAI and the positive impact it will have on businesses.