Blockdaemon Podcast

Blockdaemon

On the Blockdaemon Podcast, we're diving deep into the world of Web3 and DeFi. Join us as we interview people from some of the hottest crypto projects. Blockdaemon is the leading independent blockchain node infrastructure provider for staking, scaling, and deploying nodes with institutional-grade security and monitoring - All while supporting 70+ cutting-edge blockchain networks on both cloud and bare-metal nodes. read less
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Episodes

Ep 10. Unlocking Web3 Customer Success
Sep 12 2023
Ep 10. Unlocking Web3 Customer Success
Dive deep into the world of Web3 as we explore the key strategies and innovations Blockdaemon employs to ensure unparalleled customer success. From understanding the intricacies of decentralized networks to implementing best practices for blockchain integration, this video offers a comprehensive look at how Blockdaemon is revolutionizing the Web3 space. Whether you're a blockchain enthusiast, a developer, or someone curious about the future of Web3, join us in this enlightening journey to discover the potential of Web3 and how Blockdaemon is at the forefront of this digital transformation.00:02 Introduction03:18 Transition to Web 3 Space04:40 Day-to-Day Responsibilities05:55 The Role of Customer Success and Service Management06:44 Responsibilities of Customer Success Managers08:27 Differences Between Web 2 Companies & Web 3 in the Customer Success Landscape11:08 Challenges Faced by Customers11:26 Navigating the Web 3 Space12:05 Implementing Changes for Best-in-Class Services15:31 Motivating and Aligning the Team16:45 The Importance of Clear and Consistent Communication19:59 Advice for Building and Maintaining a Customer Success Team--------------------------Blockdaemonhttps://blockdaemon.com--------------------------Blockdaemon is the leading independent blockchain node infrastructure provider for staking, scaling, and deploying nodes with institutional-grade security and monitoring - All while supporting 60+ cutting-edge blockchain networks on both cloud and bare-metal nodes.We connect commercial stakeholders to blockchains. Our services are used by exchanges, custodians, crypto platforms, financial institutions, and developers.
Ep 9: What can Blockdaemon's new Institutional Wallet do?
Aug 31 2023
Ep 9: What can Blockdaemon's new Institutional Wallet do?
Welcome back to the Blockdaemon Podcast, where we dive into the world of blockchain technology, cryptocurrencies, and decentralization!In episode 9 of the Blockdaemon podcast we talk with Chris Sharp the Blockdaemon CTO & Andrew Howell, Senior Director of Blockchain Engineering about the new Blockdaemon Institutional Wallet.0:00 - Introduction to the podcast and guests.1:20 - Andrew's background, joining Blockdaemon, and his role in the company.3:00 - Chris's background, his time at Apple, and his role at Blockdaemon.4:30 - Features and uniqueness of the Blockdaemon wallet.6:00 - Explanation of On-Prem and MPC technology.8:00 - The policy engine within the Blockdaemon wallet.10:00 - Chris's experience at Apple and its influence on Blockdaemon.12:00 - Innovation and product development at Blockdaemon.14:00 - Combining hot and cold wallets, and the importance of liquidity.16:00 - Introduction of staking within the wallet for Ethereum.18:00 - Role of secure enclaves in securing infrastructure.20:00 - Ideal customers for the Blockdaemon wallet.22:00 - Future roadmap and closing remarks.--------------------------Blockdaemonhttps://blockdaemon.comBifrosthttps://bifrost.finance/--------------------------Blockdaemon is the leading independent blockchain node infrastructure provider for staking, scaling, and deploying nodes with institutional-grade security and monitoring - All while supporting 60+ cutting-edge blockchain networks on both cloud and bare-metal nodes.We connect commercial stakeholders to blockchains. Our services are used by exchanges, custodians, crypto platforms, financial institutions, and developers.