PhorestFM

Phorest Salon Software

The PhorestFM podcast celebrates fresh perspectives and ideas on topics such as business management, marketing, retaining and motivating teams and generating new revenue streams. Episodes air weekly, sharing inspiring stories from the salon floor. read less
BusinessBusiness

Episodes

Michael Yost, Dennis Gullo & Neil Ducoff on Purposeful Leadership and Planning Profit by Design (Rerun)
Mar 4 2024
Michael Yost, Dennis Gullo & Neil Ducoff on Purposeful Leadership and Planning Profit by Design (Rerun)
[282] For thirty years, Strategies has set the paradigm for what it means to build a true "Team-Based" salon, spa, medspa, barbershop, or lash studio. They have helped thousands of owners transition from being reactionary and fearful to confident and thriving business leaders. In this 2-in-1 episode rerun, you'll first hear Michael Yost (President) and Dennis Gullo (Certified Coach) share a "road trip essentials" analogy they use to talk about salon finances and numbers, discuss what it takes to drive your business to both excellence and success & share the three fundamental financial statements you'll need in the process. The second conversation, with Neil Ducoff (Founder), focuses on leadership and resolutions you should make if you’re looking to shift from being a reactionary and fearful owner to being a confident and thriving leader. Originally released in September and November of 2021, as part of Season 5. Links: Schedule a free consultation call with the Strategies team: https://strategies.com/memberships Click here to subscribe to the weekly PhorestFM email newsletter: http://bit.ly/2T2gUj1 This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments. Leave a Rating & Review: http://bit.ly/phorestfm  Read the transcript, or click here to learn more about Phorest Salon Software.
Britt Seva on Balancing Vulnerability and Self-Disclosure on Social Media (Rerun)
Feb 26 2024
Britt Seva on Balancing Vulnerability and Self-Disclosure on Social Media (Rerun)
[280] Consumers are looking for two-way dialogues and relationships with brands. Still, scaling real-life relationship qualities within vast online communities remains full of complexity. Through the storytelling of personal experiences, this discussion with industry-renowned expert business coach Britt Seva (@brittseva) explores the essence of authenticity, vulnerability, the delicate equilibrium between private life and public persona and the implications of presenting a filtered version of ourselves to the world. Originally released in October of 2022, as part of Season 6. Links: Hear more of Britt Seva's thoughts on vulnerability and social media: https://thethrivingstylist.com/podcast/254 Learn more about Britt Seva's business-building strategies & educational offerings: https://thrivingstylist.com Access the Thriving Stylist podcast's full directory: https://thethrivingstylist.com/full-podcast-episode-directory Check out the Harvard Business Review's "When — and when not — to share" assessment: https://hbr.org/web/2013/09/assessment/when-and-when-not-to-share Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1 This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments. Leave a Rating & Review: http://bit.ly/phorestfm  Read the transcript, or click here to learn more about Phorest Salon Software.
Between Alienation and Belonging: Ronan Perceval in Conversation With Alex Bélisle-Springer
Feb 19 2024
Between Alienation and Belonging: Ronan Perceval in Conversation With Alex Bélisle-Springer
[279] Few introverts can claim to have made a name for themselves by facilitating over 250 podcast conversations, but Alex Bélisle-Springer (@a.belspring) is not your typical introvert. As the Global Content Education Lead at Phorest and resident host of the PhorestFM podcast, Alex has made inspiring contributions to the salon community over the past seven years, resulting in various speaking opportunities and content collaborations featured in renowned print and digital industry media. Since coming out as transgender in 2021, Alex has dedicated much of their energy to promoting diversity, equity and inclusion in their personal and professional life. Today, blending advocacy, mentorship and experiences from their transition, he offers intersectional approaches and practical guidance to business owners and their staff on fostering safer spaces and more inclusive cultures in which understanding, kindness, curiosity and compassion prevail. In conversation with Ronan Perceval, CEO of Phorest Salon Software, this episode has them reflect on their keynote at The Salon Owners Summit 2024, their life and experiences of alienation and belonging. Links: Get your tickets for the next Salon Owners Summit: https://www.salonownersummit.com/tickets Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1 Leave a rating & review: http://bit.ly/phorestfm  This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.
Pepper Pastor on the What, Why and How of Building of High-Trust Cultures (Part 2)
Feb 5 2024
Pepper Pastor on the What, Why and How of Building of High-Trust Cultures (Part 2)
[276] In back-to-back episodes with Pepper Pastor (@pepperpastor) — a dynamic professional passionate about collaborating with entrepreneurs, creatives, and tech startups, founder of Purpose & Policy (@purposeandpolicy) and who many may also know from her work as a celebrity hairstylist specializing in fine/thinning hair — we'll be discussing brain-based strategies to improve your leadership and organizational effectiveness and potential. With a solid foundation in neuroscience, Pepper brings a unique perspective to the realm of work behaviour and approaches to shape the development of executive functioning. Part 2 of this episode picks up right where the previous conversation left off and explores the relationship between the employee lifecycle and organizational culture, psychological safety, what high-trust culture are really, as well as how and why you should want to focus on this in your salon or spa. Links: Learn more about Purpose & Policy: https://www.purposeandpolicy.com Learn more about Pepper Pastor: https://www.pepperpastor.com/ Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1 Leave a rating & review: http://bit.ly/phorestfm  This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.
Steve Gomez on Resiliency, Leadership & Life Lessons Learned From Adversity
Nov 9 2023
Steve Gomez on Resiliency, Leadership & Life Lessons Learned From Adversity
[272] Adversity comes in all shapes and forms — and it doesn't discriminate. In a slightly different delivery than your weekly PhorestFM episode, business coach Steve Gomez (@saloncoachsjg) will take us on his journey of overcoming pancreatic cancer, underscoring the role of psychological resilience, social support and adaptive coping strategies amid adversity. This episode dives into the essence of shifting mindsets, acknowledging our feelings, and the power of resilience in overcoming not only business obstacles but personal battles, too. Trigger Warning: This podcast contains discussions about sensitive topics that may be distressing to some listeners. These topics include cancer, surgery complications and recounting of a near-death experience. We understand and respect that this subject may be emotionally challenging for some individuals, so please prioritize your well-being and feel free to pause or skip this episode if you feel it may affect you negatively. Listener discretion is advised. If you or someone you know needs support or resources for any of the discussed topics, please get in touch with a mental health professional or GP. Your well-being is important to us. Find services in your area: Australia: https://shorturl.at/ghP37 Canada: https://shorturl.at/cgzPV USA: https://shorturl.at/ho359 UK: https://shorturl.at/tuCWZ Ireland: https://shorturl.at/prvAO Links: Learn more about Steve Gomez's business coach offerings: https://stephengomez.net/ Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1 Leave a rating & review: http://bit.ly/phorestfm  This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.
Daniel Johnson on the Power of Collective Action and Making Sustainability the New Industry Standard
Nov 8 2023
Daniel Johnson on the Power of Collective Action and Making Sustainability the New Industry Standard
[271] Brands such as Vish, Sustain Beauty Co., Ecoheads, Green Circle Salons and Green Salon Collective, are, at this point, all well-known within the global sustainability sphere of the hair and beauty industry. But there's one business, originally known as Affordable Salon Equipment Repair, that began in 1996 as a small beauty equipment servicing business in San Diego, CA, who, years before sustainability was needed for public buy-in, saw a need in the industry for reliable beauty equipment service and repair. In this episode, hear Daniel Johnson — owner of The Salon Chair Guys @thesalonchairguys and founder of The Green Beauty Community @greenbeautycoalition — discuss his father's influence on his vision for a greener future within the hair & beauty industry and the need for collaboration and education to drive change. Links: Learn more about The Salon Chair Guys: https://thesalonchairguys.com/ Learn more about The Green Beauty Community (CODE GBC10): https://greenbeautycommunity.com/ Learn more about Matt Klein: https://kleinkleinklein.com/ Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1 Leave a rating & review: http://bit.ly/phorestfm  This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.
Mandy Pulse on Connecting Passion and Purpose With Global Impact Through the Universal Language of Hair
Nov 7 2023
Mandy Pulse on Connecting Passion and Purpose With Global Impact Through the Universal Language of Hair
[270] For people within the industry wanting to blend their career and giving back initiatives with a global and almost immediate impact, empowering individuals living in conditions of poverty by equipping them with the necessary resources to not only survive but thrive with a career in the salon industry helps them connect to a larger purpose through the universal language of hair. Mandy Pulse (@mandy_saloninspire), the owner of Salon Inspire in Kansas City, Missouri, is one of those people, and that's how the organization for which she's the proud Founder and CEO​ — Global Stylist Scholarship — came to life. In this episode, we delve into Mandy's journey within the hair and beauty industry, explore her non-profit's transformative work and discuss the impact, challenges and rewards of connecting passion and purpose with global impact. Links: Listen back to PhorestFM Episode 269: https://link.chtbl.com/PFM-S07E269-HetherFlorman Learn more about the Global Stylist Scholarship: https://www.globalstylistscholarship.com/ Studies & research: BMC Public Health, Corporation for National and Community Service, Journal of Happiness Studies, Volunteering and Civic Life in America "The Healing Power of Doing Good" by Allan Luks: https://www.amazon.com/Healing-Power-Doing-Good/dp/0595175910 Read the transcript and subscribe to the PhorestFM email newsletter: http://bit.ly/2T2gUj1 Leave a rating & review: http://bit.ly/phorestfm  This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.