The Engineering Leadership Podcast

The Engineering Leadership Community (ELC)

We share the most critical perspectives, habits & examples of great software engineering leaders to help evolve leadership in the tech industry. Join our community of software engineering leaders @ www.sfelc.com! read less
BusinessBusiness

Episodes

Building & leading a combined engineering & security org w/ Mike Hanley #175
3d ago
Building & leading a combined engineering & security org w/ Mike Hanley #175
Mike Hanley, Chief Security Officer and SVP of Engineering @ GitHub, joins us to discuss how GitHub has successfully combined its engineering & security orgs and shares recommendations for how other orgs can pivot to this model. We cover why it’s so important for eng orgs to collaborate with security early on in the product development cycle and tips for educating your engineers on security best practices. We also discuss how the rise of AI tools / usage is changing how companies need to think about & practice security, why AI is providing opportunities for increased safety & security within product development, and strategies for encouraging your org to adopt AI tooling within engineering, security, and beyond.ABOUT MIKE HANLEYMike Hanley is the Chief Security Officer and SVP of Engineering at GitHub. Prior to GitHub, Mike was the Vice President of Security at Duo Security, where he built and led the security research, development, and operations functions. After Duo’s acquisition by Cisco for $2.35 billion in 2018, Mike led the transformation of Cisco’s cloud security framework and later served as CISO for the company. Mike also spent several years at CERT/CC as a Senior Member of the Technical Staff and security researcher focused on applied R&D programs for the US Department of Defense and the Intelligence Community.When he’s not talking about security at GitHub, Mike can be found enjoying Ann Arbor, MI with his wife and eight kids."The idea that the security team is walled off or separate or not really connected, not just to engineering but the entirety of the business, you really can't have that. If you think about the pace of modern development, things are moving so quickly. It's so driven by software. The idea that you're like, ‘Hey, I got to walk down the hall and check in with somebody from security who has no idea what's going on in my roadmap, who has no idea what my day to day experience is living in engineering...’ That just doesn't work!”- Mike Hanley   We now have 10 local communities of engineering leaders hosting in-person meetups all over the world!Local communities are led by eng leaders just like you, who wanted to create a place to connect, share insights & tackle critical challenges in the job.New York City, Boston, Chicago, Seattle, Los Angeles, San Diego, San Francisco, London, Amsterdam, and Toronto in-person events are happening now!We’re launching local events all the time - get involved at elc.community!SHOW NOTES:GitHub’s convergence of the eng & security orgs (2:33)Benefits of combining engineering & security org mandates (4:46)How the security team is involved with the internal product dev lifecycle (8:05)The downsides of engaging your security team as an afterthought (10:46)What an early-stage yes/and product conversation looks like (12:48)Examples of educating your eng team on security best practices (17:17)Expanding two-factor authentication externally (19:29)Stewarding security as a responsibility & value (21:59)Security & safety implications for orgs using / building AI tools (23:44)Why the rise of AI is a great time for eng / security collaboration (27:09)How to leverage security best practices using AI tools (29:53)Mike’s view that AI will create more opportunities & improve structural tech (32:14)Frameworks for getting to “yes” when it comes to adopting AI tooling (35:15)AI-powered tools GitHub is using to change workflows outside of eng & security (39:06)Considerations pivoting toward combining eng & security functions (40:35)Rapid fire questions (42:25)LINKS AND RESOURCESWhy Johnny Can’t Encrypt - Alma Whitten And J. D. Tygar’s argument that effective security requires a different usability standard that is not achievable through the user interface techniques commonly found in consumer software.The Space Trilogy - C.S. Lewis believed that popular science was the new mythology of his age, and in The Space Trilogy he ransacks the uncharted territory of space and makes that mythology the medium of his spiritual imagination.The Works of Peter DruckerThis episode wouldn’t have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan’s also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/
Adaptability in engineering orgs: how management systems, executive priorities & career transitions evolve w/ Cosmin Nicolaescu #174
Apr 9 2024
Adaptability in engineering orgs: how management systems, executive priorities & career transitions evolve w/ Cosmin Nicolaescu #174
In this episode, we are talking about adaptability in engineering orgs, building out impactful management systems, and navigating complex transitions as eng leaders with Cosmin Nicolaescu, CTO @ Brex. He shares how his experience moving from Romania to the United States taught him vital lessons in adaptability that he has applied throughout his eng leadership career. We also discuss how to define what success as a manager looks like, Cosmin’s approach to putting out fires (and deciding which ones to prioritize), why you should restructure your meetings to focus on output vs. review, and how to implement a succession plan.ABOUT COSMIN NICOLAESCUCosmin (@getCos) leads engineering at Brex, building financial technology to accelerate entrepreneurs. Prior to Brex, he was at Stripe, leading financial infrastructure teams, building Stripe Terminal, and establishing engineering teams globally. His career started at Microsoft, launching Azure and Office365."How are you actually changing the trajectory of something. If the person wasn't there, would things have come out differently? If the person jumped in on something, did that meaningfully change the trajectory of that particular project? The answer should be yes and I think that is a good proxy for, as a manager, are you actually leading teams, people, projects, initiatives, and moving the company forward or are you just operating the machinery?”- Cosmin Nicolaescu   We now have 10 local communities of engineering leaders hosting in-person meetups all over the world!Local communities are led by eng leaders just like you, who wanted to create a place to connect, share insights & tackle critical challenges in the job.New York City, Boston, Chicago, Seattle, Los Angeles, San Diego, San Francisco, London, Amsterdam, and Toronto in-person events are happening now!We’re launching local events all the time - get involved at elc.community!SHOW NOTES:How Cosmin's transition to the U.S. set the foundation for his approach to adaptability (2:40)Learn to accept what you can & cannot control as an eng leader (5:00)Frameworks for identifying / understanding what execs spend their time on (7:13)Navigating the transition from Microsoft to Stripe (9:12)Building out a successful & impactful management organization (12:08)In-demand qualities of managers during the shift to flatters orgs (15:00)Prioritizing which fires to focus on & willingness to delegate (16:39)Cosmin’s approach to triaging fires @ Brex (18:31)Restructure meetings for output rather than review (21:52)Approaches for adapting to the current macroeconomic environment (25:36)Roles that contributed to successful distributed hiring (29:09)Necessary elements that need to exist for an unconventional transition (31:28)Recommendations for developing & executing a succession plan (34:44)Rapid fire questions (37:30)LINKS AND RESOURCESOutlive: The Science and Art of Longevity - Wouldn’t you like to live longer? And better? In this operating manual for longevity, Dr. Peter Attia draws on the latest science to deliver innovative nutritional interventions, techniques for optimizing exercise and sleep, and tools for addressing emotional and mental health.Zero to One: Notes on Startups, or How to Build the Future - If you want to build a better future, you must believe in secrets. The great secret of our time is that there are still uncharted frontiers to explore and new inventions to create. In Zero to One, legendary entrepreneur and investor Peter Thiel shows how we can find singular ways to create those new things.Hit Refresh: The Quest to Rediscover Microsoft's Soul and Imagine a Better Future for Everyone - As told by Microsoft CEO Satya Nadella, Hit Refresh is the story of corporate change and reinvention as well as the story of Nadella’s personal journey, one that is taking place today inside a storied technology company, and one that is coming in all of our lives as intelligent machines become more ambient and more ubiquitous.Generations: The Real Differences Between Gen Z, Millennials, Gen X, Boomers, and Silents―and What They Mean for America's Future - Professor of psychology Jean Twenge does a deep dive into a treasure trove of long-running, government-funded surveys and databases to answer these questions. Are we truly defined by major historical events, such as the Great Depression for the Silents and September 11 for Millennials? Or, as Twenge argues, is it the rapid evolution of technology that differentiates the generations?This episode wouldn’t have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan’s also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/
“The Third Act” & exploring career paths beyond operational roles w/ Nidhi Gupta #173
Apr 2 2024
“The Third Act” & exploring career paths beyond operational roles w/ Nidhi Gupta #173
Have you ever wondered what to do in the “third act” of your career & beyond when it comes to opportunities outside traditional eng leadership / operational roles? In this episode, Nidhi Gupta, CEO & Co-Founder @ SheTO, joins us to share her perspectives on identifying new pathways, taking time for self-discovery, and deciding which career opportunity you’re most passionate about. She defines what the “third act” of your career is & explains roles, such as fractional roles, coaching, serving on boards, advising, etc. Plus Nidhi explains how her passion for supporting women in CTO roles led her to found SheTO, how to give yourself permission to explore new paths, and validate your next steps.ABOUT NIDHI GUPTANidhi (@NidhiGuptaSF) is the CEO and Co-Founder of SheTO, a private community for women and non-binary engineers and engineering leaders. Less than 9% of engineering executive roles are held by women. SheTO is working on changing that.Prior to founding SheTO, Nidhi was an accomplished engineering and product executive who has built, scaled, and transformed companies. She has extensive expertise in strategy, R&D, business development, and operations. She has led various Marketplaces and SaaS businesses. As an Engineering and Product leader, she is passionate about building and growing thriving operational organizations that deliver world-class products at scale.Prior to founding SheTO, Nidhi was the Chief Technology & Product Officer at Hired, Upwork and Ning."If you had all the free time on the planet and didn't have to worry about anything, what do you think you would do? Every single night I would go to bed and the next morning I woke up more excited solving for this 9% number than I was about my job and that told me that that's really something that I'm more passionate about so literally after I came back from vacation, I went and talked to my CEO and I quit my job.”- Nidhi Gupta   We now have 10 local communities of engineering leaders hosting in-person meetups all over the world!Local communities are led by eng leaders just like you, who wanted to create a place to connect, share insights & tackle critical challenges in the job.New York City, Boston, Chicago, Seattle, Los Angeles, San Diego, San Francisco, London, Amsterdam, and Toronto in-person events are happening now!We’re launching local events all the time - get involved at elc.community!SHOW NOTES:Defining “the third act” & exploring career paths beyond operational roles (3:24)What it was like for Nidhi to open herself up to new opportunities (6:09)How Nidhi’s passions influenced her to start SheTO (8:01)Additional consideration for & recommendations to inspire self-discovery (11:21)Why it’s important to take a break & pursue additional interests (13:06)Things that kept Nidhi honest with herself through the discovery process (14:51)Potential pathways to nontraditional eng leader roles (19:04)Ruling out particular pathways after the discovery phase (20:47)How Nidhi identified her happiness & transitioned into her role with SheTO (23:10)Strategies validating your assumptions & the journey of SheTO (25:43)SheTO’s pivot during COVID (28:39)What it looks like to give yourself permission to explore (31:05)Set goalposts & measurements for yourself (34:43)Rapid fire questions (35:16)LINKS AND RESOURCESThird Act with Liz Tinkham - Your first act is school, your second act is work, but have you thought about what you’re going to do in your third act? Join host Liz Tinkham, a former Accenture Senior Managing Director, as she talks to guests who are happily “pretired” – using their time, treasure, and talent to pursue their purpose and passion in the third act of their life.The Alex Cross series - A crime, mystery, and thriller novel series written by James Patterson. The protagonist of the series is Alex Cross, an African-American Metropolitan Police Department detective and father who counters threats to his family and the city of Washington, D.C.This episode wouldn’t have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan’s also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/
Healthy Tension: GTM & Product/Eng Collaboration at Hundreds of Millions ARR Scale w/ Tido Carriero & Joe Morrissey #172
Mar 26 2024
Healthy Tension: GTM & Product/Eng Collaboration at Hundreds of Millions ARR Scale w/ Tido Carriero & Joe Morrissey #172
We’re featuring another popular session from ELC Annual 2023 – welcome to “Healthy Tension: GTM & Product/Eng Collaboration at Hundreds of Millions ARR Scale” with Tido Carriero, (Co-Founder @ Koala and Former VPE @ Segment) and Joe Morrissey (General Partner @ a16z & Former CRO @ Segment)! Tido & Joe share stories from the beginning of their partnership at Segment, including their first cross-functional annual planning meeting. They highlight lessons learned from those early days and how others can implement annual planning session frameworks to develop value drivers for their org in order to better serve customers & create products with value. Joe & Tido also cover how to build a healthy, trusting relationship between product & eng when it comes to building / executing a successful GTM strategy.ABOUT TIDO CARREIROTido is the Co-Founder & CEO of Koala. Prior to Koala, he led the Product & Engineering team at Segment from less than $5M in ARR to their $3.2B acquisition by Twilio.“I had been at Segment for four years. The big unlock for me and I think what I needed to lean into more in retrospect from a trust perspective was that Joe was really going to be a different kind of go to market partner. We had zoomed way out. We had looked at a multi-year strategy, not just a list of 25 features and ordering them quarter by quarter by quarter.”- Tido Carriero   ABOUT JOE MORRISSEYJoe Morrissey is a general partner on the Growth investing team at Andreessen Horowitz, focused on enterprise technology companies. Prior to joining a16z, Joe was chief revenue officer at Segment, where he scaled revenues to upwards of $200M ARR in advance of the company’s $3.2B acquisition by Twilio. Before Segment, he was was the EMEA vice president and general manager for three open source software companies: Hortonworks, which combined with Cloudera in a $5.2B merger in 2019; MongoDB, which went public in 2017; and MySQL, which was acquired by Sun Microsystems for $1B in 2008. Joe holds a bachelor’s degree in business studies from the University of Limerick, Ireland. He currently serves on the boards of Neon Inc., and Hopsworks AB and lives in Menlo Park with his wife and two kids."You've got to go through this tension and I think one of the things that can happen is you avoid the tension, you avoid the conflict, you say yes to things that maybe you're not comfortable with both on the product and on the go to market side then the plan goes wrong, right? So I really think like the tension is the critical thing and that the struggle is the critical thing and that's where the learning is.”- Joe Morrissey   We now have 10 local communities of engineering leaders hosting in-person meetups all over the world!Local communities are led by eng leaders just like you, who wanted to create a place to connect, share insights & tackle critical challenges in the job.New York City, Boston, Chicago, Seattle, Los Angeles, San Diego, San Francisco, London, Amsterdam, and Toronto in-person events are happening now!We’re launching local events all the time - get involved at elc.community!SHOW NOTES:Joe’s first impressions of Tido & the beginning of their relationship (2:28)The story of their low point & working together on annual planning (5:32)What was agreed on in the annual planning session (7:44)Focusing on value drivers & building a trusting GTM partnership (10:55)Why it’s necessary to embrace tension in order to drive growth (15:01)Tido’s lessons learned leading eng product & sales @ Koala (16:05)Audience Q&A: Frameworks for narrowing down value drivers (19:00)The importance of cross-functional participation in planning sessions (22:21)An inside look at the exercise of identifying value drivers (24:02)How deep should salespeople go on the product? (26:27)How does annual planning change day-to-day operations for the year? (27:56)Describing the Lighthouse program (30:10)Reorganizing the org to meet the three identified value drivers (32:32)Engineering leadership’s involvement during the annual plan (35:24)Strategy behind building a platform (38:38)LINKS AND RESOURCESVideo version of this episodeMore sessions from ELC AnnualThis episode wouldn’t have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan’s also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/
Driving innovation at large-scale orgs, translating leadership skills to successfully scale early-stage startups w/ Jeremy Burton #171
Mar 19 2024
Driving innovation at large-scale orgs, translating leadership skills to successfully scale early-stage startups w/ Jeremy Burton #171
We dissect leadership lessons from across vastly different scales of eng orgs – ranging from 13,000-people companies to 10-person start-ups – with Jeremy Burton, CEO @ Observe. He shares how he effectively translated leadership skills from working at large-scale orgs to small, early-stage start-ups & addresses challenges faced when scaling at any point. Jeremy covers start-up strategies for bringing your eng teams closer to your customers & driving innovation at large-scale orgs; characteristics of eng leaders that promote successful scaling; gaining & communicating conviction; driving community engagement & building trust within developer communities; and more.ABOUT JEREMY BURTONJeremy Burton is the chief executive officer of Observe, Inc. Prior to Observe, Jeremy was Executive Vice President, Marketing & Corporate Development of Dell Technologies, and served in various leadership roles at EMC prior to Dell. A 20-year veteran of the IT industry, Jeremy joined EMC from Serena Software, where he was President and CEO. Previous to Serena, he led Symantec’s $2 billion Enterprise Security product line as Group President of Security and Data Management. Jeremy also served as Veritas’ Executive Vice President of Data Management Group and Chief Marketing Officer. Earlier in his career, he spent nearly a decade at Oracle as Senior Vice President of Product and Services Marketing. Jeremy is currently a member of the board of directors at Snowflake, a seat he's held since 2015, and maintains a part-time role on the advisory board at McLaren Group."I hear so many times both in startups and bigger companies, 'Oh, we have a sales execution issue.' If your early sales team is not successful, it's never the sales team. It's always the product. Where bigger companies have built new products, they've probably taken it to market too soon and the salespeople will take it to a mature account. It won't be as mature as the other products. The customer will complain and the salespeople will hate it. It'll get a bad name and then it'll get killed. That's the typical mode of operation that I've seen in a large company, which is why you got to keep it a secret until you've got the MVP, then work with a small set of customers and set the right expectation. When you get it right, you've immediately got a distribution channel that you can scale. If you get it wrong, you'll never scale it and you'll just create a whole bunch of problems in your customer base.”- Jeremy Burton   We now have 10 local communities of engineering leaders hosting in-person meetups all over the world!Local communities are led by eng leaders just like you, who wanted to create a place to connect, share insights & tackle critical challenges in the job.New York City, Boston, Chicago, Seattle, Los Angeles, San Diego, San Francisco, London, Amsterdam, and Toronto in-person events are happening now!We’re launching local events all the time - get involved at elc.community!SHOW NOTES:Operating at a scale of 13,000 people vs. early stage with 10 (3:13)How Jeremy adapted to operating at vastly different scales (6:30)Transitioning from a back seat role to the front seat (8:32)Approaches to helping folks better operate in ambiguity & face the unknown (11:20)Cycles that gave Jeremy more confidence to operate in instability (14:26)The romanticization of start-ups & challenges with scaling (18:22)Why eng teams should work directly with customers at start-ups (21:14)Leveraging leadership at large orgs to bring eng teams closer to customers (24:36)Strategies for innovation at large-scale orgs (27:38)Dynamics at big companies that incentivize killing new projects (30:38)Characters of eng leaders that lead to successful scaling / innovation (32:56)Recommendations for gaining conviction & communicating that effectively (34:33)Conversation frameworks for creating alignment (37:43)How to create influence & community engagement for developers (38:55)Gaining trust within your community & exuding authenticity (42:10)Rapid fire questions (44:42)This episode wouldn’t have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan’s also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/
Pivotal Leadership Moments & Career Decision-Making w/ Thuan Pham & Li Fan #170
Mar 12 2024
Pivotal Leadership Moments & Career Decision-Making w/ Thuan Pham & Li Fan #170
We’re sharing a session from ELC Annual 2023 – Thuan Pham (Board Director, Advisor, former CTO of Uber & Coupang) shares pivotal moments from his life, leadership journey & career with Li Fan (CTO @ Circle). Thuan shares his best leadership lessons & strategies for scaling during hypergrowth from his time at Uber and how those skills impacted him in roles since then. He shares stories about working at Uber – including both the highs & lows – and reflects on what could have been done differently or better. Thuan also shares advice on how to keep your eng org motivated during crisis; advice he would give his younger self; and skills that make a great eng leader today vs. 20 years ago. Thuan also shares stories from his upbringing and how his experience as a refugee & immigrant impacted him as an eng leader today.ABOUT THUAN PHAMThuan Pham served as Chief Technology Officer of Coupang from September 2020 until September 2022, and of Uber Technologies, Inc. from April 2013 to May 2020. From December 2004 to January 2013, Mr. Pham served in various Vice President roles at VMWare, Inc., a software and technology company, including as Vice President of R&D – Cloud Management Platform from June 2012 to January 2013.As an engineering leader, he is passionate about building talented, healthy, and motivated engineering organization and leading it to accomplish extraordinary things. He cares deeply about organizational health and principled leadership and believes these are the greatest drivers for any team to harness its maximum potential.Mr. Pham holds both B.S. and M.S. degrees in Computer Science and Electrical Engineering from the Massachusetts Institute of Technology. Thuan's work and career contributions as an American immigrant were recognized by the Carnegie Foundation among its list of "2016 Great Immigrants: The Pride of America" honorees.ABOUT LI FANLi Fan is CTO at Circle, a global fin-tech firm enabling business to harness the power of digital currencies and public blockchains (Circle is the principle operator of USD Coin). Prior to Circle, Li was CTO at Lime, an innovative technology company that connects and empowers urban living through mobility.Before Lime, Li was SVP of engineering at Pinterest leading all 600+ engineers to execute technology strategy and deliver company priorities. Li was a Senior Director of Engineering in Google, accountable for Google’s popular image search and was Vice President of Engineering at Baidu.We now have 10 local communities of engineering leaders hosting in-person meetups all over the world!Local communities are led by eng leaders just like you, who wanted to create a place to connect, share insights & tackle critical challenges in the job.New York City, Boston, Chicago, Seattle, Los Angeles, San Diego, San Francisco, London, Amsterdam, and Toronto in-person events are happening now!We’re launching local events all the time - get involved at elc.community!SHOW NOTES:Thuan’s immigrant / refugee background & its impact on him (2:19)The experience of resetting & starting from nothing as an eng leader (4:23)Pivotal moments during Thuan’s seven years @ Uber (6:59)How Thuan provided hands-on mentorship & teaching leading the eng org (8:21)Challenges faced & lessons learned through hypergrowth at scale (11:29)Scaling infrastructure / processes while scaling talent (13:44)What caused Thuan to stay with Uber & eventually lead him to leave (17:14)Ways in which Uber could have done better (19:48)Thuan’s reflections on what he could have done to change the situation (23:14)How & why Thuan transitioned from Uber to Coupang (26:01)Reflections on what makes a great eng leader 20 years ago & today (29:49)Audience Q&A: What are Thuan’s current motivations & goals? (34:56)Keeping your engineers motivated during times of crisis (36:53)Advice Thuan would give his younger self (38:42)Qualities of a great VP of Engineering & exec team (41:30)LINKS AND RESOURCESAll of the Sessions from ELC AnnualThis episode wouldn’t have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan’s also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/
The Disciplined Pursuit of Less: Using AI and Design to Maximize Customer Impact w/ Dheeraj Pandey #169
Mar 5 2024
The Disciplined Pursuit of Less: Using AI and Design to Maximize Customer Impact w/ Dheeraj Pandey #169
In today’s episode, we’re resharing Dheeraj Pandey’s popular session from ELC Annual 2023 on the disciplined pursuit of less! As the Co-Founder, CEO & Chairman of DevRev.ai, he shares how AI tools can maximize customer impact & reduce information asymmetry between various teams, including eng, customer support, product, sales, etc., ultimately creating a more customer-centric mindset. He reveals how to leverage AI to tackle “verbs,” such as classifying, routing, attributing, summarizing and more, further streamlining productivity and empowering your org to focus on customer needs.ABOUT DHEERAJ PANDEYDheeraj Pandey is the co-founder & CEO of DevRev.ai, one of the hottest startups in Silicon Valley, with over 70 million dollars in seed funding.He previously founded Nutanix (Nasdaq: NTNX), a global leader in enterprise cloud software and hyperconverged infrastructure solutions, and currently sits on the board of Adobe (Nasdaq: ADBE) and is a member of their Audit Committee.Dheeraj co-founded Nutanix in 2009 and led as its CEO and Chairman for 11+ years. Boasting the largest software IPO in 2016, Nutanix is now a multi-billion dollar company with thousands of employees in over 60 countries. Pandey has been recognized with prestigious industry awards, including Dell's Founders 50 and the E&Y Entrepreneur of the Year, Silicon Valley.Before founding Nutanix, Pandey was the VP of engineering at Aster Data (now Teradata). His technology and enterprise software experience include engineering and leadership roles at Oracle, Zambeel and Trilogy Software. Pandey has been recognized with several prestigious industry awards, including Dell's Founders 50 and the E&Y Entrepreneur of the Year, Silicon Valley. Pandey holds a degree in Computer Science from the Indian Institute of Technology (IIT), Kanpur,  and an M.S. in Computer Science from the University of Texas at Austin. In addition, he was a Graduate Fellow of Computer Science at the University of Texas at Austin Ph.D. program."In my last company, we had brought almost 7,000 employees together. My biggest job was to really bring all the VPs together. What does it mean for them to work together, behave well together, and respect each other? And it's all because there were all these silos of departments. If you look at the power of AI, AI knows no boundaries. If anything, it needs the entire knowledge graph and the knowledge graph of customers and product and people and their work, not just people on the inside, but also users and their activities on the outside. That's a big problem that we all have to go and solve for.”- Dheeraj Pandey   This episode is brought to you by testRigor!testRigor is trusted by tens of thousands of companies across the globe, including Netflix, Splunk, BusinessWire, and more to solve three main problems with end-to-end test automation:It’s challenging, expensive, and slow to hire QA Automation EngineersLow productivity building your own QA AutomationFragile tests, that cause maintenance to consume enormous amounts of timetestRigor solves all of the above by allowing our users to express test cases in plain EnglishTo learn more, check out a case study on testRigor hereSign up for a free trial today at testrigor.comSHOW NOTES:The role of essentialism in software dev & company building (1:52)Dheeraj’s experience fostering a customer-centric approach in all teams (4:22)Commonly used tools & why they fall short for full eng functions (7:20)Why it’s important to connect AI, analytics & collaboration features (10:15)How AI can help solve information asymmetry (13:12)Using AI for analytics to help make teams more customer-centric (15:14)Audience Q&As: A day in the life of a PM using LLMs in an interactive discussion (18:03)Tips for educating users to provide better prompts when using GenAI (22:50)How would a company typically use the DevRev product? (24:38)DevRev’s object model of support (27:21)Is DevRev capable of answering arbitrary questions once data is uploaded? (28:36)Methods used to measure performance w/ DevRev (30:02)Creating multiple namespaces w/in the same index to host multi-tenant data (31:10)Qualitative & quantitative benefits DevRev offers to its customer base (33:39)LINKS AND RESOURCESVideo Version of EpisodeAll of the Sessions from ELC AnnualThis episode wouldn’t have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan’s also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/
AI ethics/safety, applying AI to address societal challenges & becoming a board member w/ Lake Dai #168
Feb 27 2024
AI ethics/safety, applying AI to address societal challenges & becoming a board member w/ Lake Dai #168
In this episode, we chat with Lake Dai (Founder & Managing Partner @ Sancus Ventures), who shares her career story & how to harness AI technology in a way that is both effective & compassionate. We cover the concept of “co-parenting AI”; why ethics in AI is non-negotiable; and how to create compassionate AI. Lake also reveals how she became a veteran at serving on boards & why it is something she is passionate about. We dissect ways current eng leaders who are interested in board service can gain the right experiences & demonstrate their value as a potential board member.ABOUT LAKE DAILake Dai is Founder and Managing Partner of Sancus Ventures, a VC firm focused on pre-seed to seed stage companies, investing in the next generation of software infrastructure for applications, such as distributed computing, AI model management, platform scalability, data privacy & safety, cybersecurity and more.Lake has been an Adjunct Professor of Applied AI at Carnegie Mellon University since 2016. She was a keynote speaker on AI ethics, data privacy, real-world applications, and AI education topics at the UN, UK Parliament, California State, and leading tech conferences such as the MIT conference and VentureBeat."Students ask, 'Why do I have to study AI ethics? Why can't I just jump into how do I build this model?' If you imagine AI as a very powerful tool, there is no difference between teaching building AI tools from teaching people how to use a weapon. If you ever take any weapon training classes, the first thing people teach you is safety, which is really understanding how the weapon works and how much impact both on the positive and negative side to people surround you. That part is missing for a lot of AI technical training these days.”- Lake Dai   This episode is brought to you by testRigor!testRigor is trusted by tens of thousands of companies across the globe, including Netflix, Splunk, BusinessWire, and more to solve three main problems with end-to-end test automation:It’s challenging, expensive, and slow to hire QA Automation EngineersLow productivity building your own QA AutomationFragile tests, that cause maintenance to consume enormous amounts of timetestRigor solves all of the above by allowing our users to express test cases in plain EnglishTo learn more, check out a case study on testRigor hereSign up for a free trial today at testrigor.comSHOW NOTES:Why VC fundraising is set to thrive in 2024 & beyond (2:14)Eng leaders should focus on AI ethics (6:09)The importance of starting with a safety check before implementing technology (8:14)Lake’s recommendations for eng leaders to guide current & future AI dev (9:46)Third-party involvement with internal building processes (12:22)Strategies for helping engineers address AI dev in a mid or late-stage roadmap (14:06)The concept of co-parenting AI & its implication for eng leaders (15:40)Benevolent AI & feeding AI compassion information / data (18:50)How to harness AI to address societal challenges & create positive outcomes (22:42)Examples of AI addressing climate change & education-related issues (24:44)Three reasons why Lake is passionate about serving on boards (28:33)The positive impact of serving as a board member (31:40)How to gain the right experience & demonstrate value to get on a board (33:21)Why it’s important to let others know you’re looking for a board role (35:17)Rapid fire questions (40:51)LINKS AND RESOURCESOutlive: The Science and Art of Longevity - Wouldn’t you like to live longer? And better? In this operating manual for longevity, Dr. Peter Attia draws on the latest science to deliver innovative nutritional interventions, techniques for optimizing exercise and sleep, and tools for addressing emotional and mental health.The All-In Podcast - Chamath Palihapitiya, Jason Calacanis, David Sacks, and David Friedberg cover all things economic, tech, political, social, and poker.This episode wouldn’t have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan’s also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/
Software Dev in 2033 w/ Tara Hernandez, Erik Meijer, and Jocelyn Goldfein #167
Feb 20 2024
Software Dev in 2033 w/ Tara Hernandez, Erik Meijer, and Jocelyn Goldfein #167
In this episode, we’re resharing one of the most popular & exciting sessions from ELC Annual 2023, featuring a panel of experts discussing what software dev will look like in the decades to come! This conversation features Tara Hernandez, VP Developer Productivity @ MongoDB; Erik Meijer, Sr. Director of Engineering @ Meta; and Jocelyn Goldfein, Managing Director @ Zetta Venture Partners. They debate & dissect how AI is changing what software dev looks like, what capabilities future eng leaders will need to build upon, where AI technology will need to improve moving forward, and more.ABOUT TARA HERNANDEZTara Hernandez has spent nearly thirty years evolving ways for companies to develop and ship software. She helped launch Mozilla.org and has been a firm proponent of open source ever since. She also thinks smart companies understand the business value of having a diverse employee base. Tara currently works at MongoDB, is a member of the board for Women Who Code, and a member of the Continuous Delivery Foundation."What was so amazing about Da Vinci? Da Vinci was an artist, he was a painter, he was a sculptor, he was an engineer. Breadth, more than depth, is increasingly going to be critical.”- Tara Hernandez   ABOUT ERIK MEIJERErik Meijer is a Dutch Computer Scientist, entrepreneur, and AI enthusiast.In his long career, he has democratized many academic concepts such as functional programming, reactive programming, and language-integrated query by introducing these concepts into mainstream languages such as C#, Visual Basic, Dart, and Hack, as well as through his startup Apllied Duality Inc.As an educator, Erik has shared his knowledge through platforms like Channel 9, Coursera, and edX, enlightening learners worldwide with his courses on reactive and functional programming.As the founder of the Probability team at Meta in 2016, he is one of the pioneers in applying AI to programmer productivity and systems efficiency.Most recently, Erik is working on providing every knowledge worker with a personal assistant that supercharges their productivity and boosts job satisfaction."I think the engineer of the future will be more like an English major or a music major. Somebody that can really explain their thoughts very well. If you have kids, I would not send them to do computer science. Send them to a liberal arts.”- Erik Meijer   ABOUT JOCELYN GOLDFEINJocelyn Goldfein (@jgoldfein) is a Managing Director at Zetta Venture Partners, where she invests seed capital in AI-native startups with B2B business models.Jocelyn is a widely recognized industry expert on product strategy, infrastructure, and organizational scale. Her career as an engineering leader spans from early-stage startups to high-growth years at Facebook and VMware.During her tenure at Facebook, she helped convert News Feed to Machine Learning and spearheaded the transition to a ‘mobile first' product organization. As an early engineer at VMware, she built core virtualization technology and ultimately created and led VMware’s Desktop Business Unit. Jocelyn also held engineering and leadership roles at startups Datify, MessageOne, and Trilogy/pcOrder.Jocelyn has a passion for STEM Education. She currently lectures at Stanford University where she received her BS in Computer Science."Part of me finds it almost insane to think about what if there's never a new programming language? What if we're at the end of history for new programming languages and the next and last programming language is Hindi?”- Jocelyn Goldfein   This episode is brought to you by testRigor!testRigor is trusted by tens of thousands of companies across the globe, including Netflix, Splunk, BusinessWire, and more to solve three main problems with end-to-end test automation:It’s challenging, expensive, and slow to hire QA Automation EngineersLow productivity building your own QA AutomationFragile tests, that cause maintenance to consume enormous amounts of timetestRigor solves all of the above by allowing our users to express test cases in plain EnglishTo learn more, check out a case study on testRigor hereSign up for a free trial today at testrigor.comSHOW NOTES:Introducing Jocelyn, Tara, and Erik & their interest in the future of software dev (2:31)Ensuring AI accuracy / confidence as a key inflection point (5:06)What the next generation of building software will look like (7:09)Why engineers will always be needed for understanding machine capabilities (10:51)Erik & Tara’s perspectives on the future of AI & engineer interaction in software dev (13:19)Great engineers of the future need to have well-rounded skills (16:38)Why flow will (or will not) be as necessary in the future (19:06)How AI will augment human creativity & the engineering role (21:06)Will AI replace the need for cross-collaborative teams? (23:30)Jocelyn’s theory that today’s best QA folks will be the best engineers in 2033 (26:14)Audience Q&A: What logical & cognitive skills will still be needed as AI progresses? (28:24)Challenging the current definition of software development (31:45)What is the potential for a future dialogue system? (34:17)Will the change in eng skills also impact other degrees like mathematics? (36:46)How will the industry navigate workforce loss as AI replaces certain roles? (38:01)LINKS AND RESOURCESVideo Version of EpisodeAll of the Sessions from ELC AnnualThis episode wouldn’t have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan’s also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/
Career visualization, creating a pre-transition thesis & expanding your leadership to lead an entire business unit w/ Prashanthi Padmanabhan #166
Feb 13 2024
Career visualization, creating a pre-transition thesis & expanding your leadership to lead an entire business unit w/ Prashanthi Padmanabhan #166
We discuss expanding your leadership capabilities to support total business growth & career visualization with Prashanthi Padmanabhan, Head of Engineering @ LinkedIn Premium and Global Women in Tech Lead @ LinkedIn. Prashanthi dissects her career journey & leadership growth practices like creating a half-pager to visualize your potential career path, developing value-based leadership skills, identifying the micro & macro transformation opportunities for your professional growth, and ways to employ empathy within your team & toward customers. We also cover the vital skills & capabilities you’ll need to expand your eng leadership to work in a more cross-functional role and directly impact the growth of your business. Prashanthi also dives into how she lead LinkedIn Premium as it adopts generative AI-based features.ABOUT PRASHANTHI PADMANABHANPrashanthi is a seasoned technologist and product builder with over two decades of experience in the tech industry. Currently, she leads Engineering for LinkedIn Premium, building a world-class subscription platform, helping deliver customer value for millions of members, and growing LinkedIn’s online subscription business line. Prior to joining LinkedIn, she led engineering for large-scale consumer products at Yahoo and Verizon Media. She excels at operating at the intersection of Business, Technology, and People, and her leadership style is rooted in compassion - for her teams and her customers.Prashanthi also leads the global Women In Tech community at LinkedIn and routinely mentors emerging women leaders inside and outside LinkedIn. She writes on LinkedIn on topics spanning engineering, leadership, organizational culture, well-being, etc.. Outside work, she is passionate about maintaining a healthy and active lifestyle."I wrote a half pager about how I'm looking at my career at LinkedIn, what am I passionate about, and these things that I'm passionate about needs to continue to be ingredients in my journey. And then I wrote like, short term micro-transformations that I want to go through. And then, like, longer term, what is the macro transformation that I want to experience? And that macro transformation was I want to lead as an engineering leader, or maybe even a product leader, a line of business.”- Prashanthi Padmanabhan   This episode is brought to you by testRigor!testRigor is trusted by tens of thousands of companies across the globe, including Netflix, Splunk, BusinessWire, and more to solve three main problems with end-to-end test automation:It’s challenging, expensive, and slow to hire QA Automation EngineersLow productivity building your own QA AutomationFragile tests, that cause maintenance to consume enormous amounts of timetestRigor solves all of the above by allowing our users to express test cases in plain EnglishTo learn more, check out a case study on testRigor hereSign up for a free trial today at testrigor.comSHOW NOTES:Prashanthi’s early career days to leading LinkedIn Premium (3:12)Deeply understand who you are building a product for (5:10)The pivotal moment that drove Prashanthi’s involvement w/ LinkedIn Premium (8:23)Strategies for creating a career half-pager to think about what’s next (11:49)An example of DEI for micro & macro transformation opportunities (13:35)Steps to ensure your team embodies your values day-to-day (16:05)Creating a pre-transition thesis before stepping into a new role (19:11)Using other leaders as a sounding board for your thesis (21:48)Important skills / capabilities to learn when shifting to a new role (24:13)Employing empathy within a cross-functional leadership team (27:09)Challenges faced & lessons learned during Prashanthi’s leadership evolution (30:06)Demystifying the business (32:07)Why eng teams need to hear from customers & empathize with them (33:06)What gave Prashanthi’s team the confidence to reimagine LinkedIn Premium’s roadmap (35:49)Use cases for generative AI in the business model (37:44)Rapid fire questions (40:31)LINKS AND RESOURCESPossible - a new podcast that sketches out the brightest version of the future—and what it will take to get there. Most of all, it asks: what if, in the future, everything breaks humanity’s way? Hosted by Reid Hoffman and Aria Finger, each episode features an interview with a visionary from a different field: climate science, media, criminal justice, and more. The conversation also features another kind of guest: GPT-4, OpenAI’s latest and most powerful language model to date. Each episode has a companion story, generated by GPT-4, which will serve as a jumping-off point for a hopeful, speculative discussion about what humanity could possibly get right if we leverage technology—and our collective effort—effectively.This episode wouldn’t have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan’s also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/
Reinforcing consensus-driven culture, deploying the “inverse Conway maneuver” & the unique principles behind Two Sigma’s engineering culture w/ Matt Greenwood #165
Feb 6 2024
Reinforcing consensus-driven culture, deploying the “inverse Conway maneuver” & the unique principles behind Two Sigma’s engineering culture w/ Matt Greenwood #165
Matt Greenwood, Chief Innovation Officer & Head of Investment Management Engineering @ Two Sigma shares some of the most unique and valuable cultural practices behind how the engineering org operates at Two Sigma. We discuss strategies that prepare you for scaling (like intentional relationship-building with your front-line managers); examples of how Two Sigma successfully deployed the “Inverse Conway Maneuver,” how to reinforce a consensus-driven culture from early-days to 1000+, how to navigate both large & small reorgs; and why Two Sigma made the intentional decision to rebrand their R&D org as M&E (modeling & engineering)! Plus, Matt’s approach to full-bodied problem-solving.ABOUT MATT GREENWOODMatt is Chief Innovation Officer and Head of Investment Management Engineering at Two Sigma. He joined Two Sigma in 2003 and since then has led a number of company-wide efforts in both engineering and modeling. Matt is also an Advisor at Two Sigma Ventures and works closely with the business’ portfolio companies as a board member and advisor.Matt began his career at Bell Labs and later moved to IBM Research, where he was responsible for a number of early efforts in tablet computing and distributed computing. In 2000, Matt was lead developer and manager for Entrisphere, Inc., where he helped create a product providing access equipment for broadband service providers. Matt earned a BA and MA in Math from Oxford University, and a Master’s degree in Theoretical Physics from the Weizmann Institute of Science in Israel. He also holds a PhD in Mathematics from Columbia University, where he taught for many years."We came to New York in 2003, nothing was happening in New York. Silicon Alley, as they called it back then was just kaput. Then one day, I was browsing Craigslist, because that's what you did in 2003, and there was a little ad, ‘Hedge fund, looking for excellent engineers.’ So I was like, 'All right, maybe.' I said to my wife, 'This is either the sketchiest thing ever or the best decision of my life. It's one of those two things.' On Craigslist, there's no other way you can be, right? And it was probably the best decision of my life.”- Matt Greenwood   This episode is brought to you by incident.ioincident.io is trusted by hundreds of tech-led companies across the globe, including Etsy, monday.com, Skyscanner and more to seamlessly orchestrate incident response from start to finish. Intuitively designed, and with powerful and flexible built-in workflow automation, companies use incident.io to supercharge incident response and up-level the entire organization.Learn more about how you can better identify, learn from, and respond to incidents at incident.ioInterested in joining an ELC Peer Group?ELCs Peer Groups provide a virtual, curated, and ongoing peer learning opportunity to help you navigate the unknown, uncover solutions and accelerate your learning with a small group of trusted peers.Apply to join a peer group HERE: sfelc.com/peerGroupsSHOW NOTES:Matt’s eng leadership journey & discovering Two Sigma on Craigslist (3:34)Key moments of Two Sigma’s evolution as an org that sparked excitement (7:26)Lessons learned on keeping your work exciting by focusing on “human problems” (10:25)Create a culture of investing in people’s growth across longer timelines (12:22)How Sigma Two intentionally structures its R&D org (15:18)An unexpected way to prepare for scaling your org - intentional relationship-building strategies for your first-line managers (18:10)Frameworks for deploying the inverse Conway maneuver (20:56)The right people / conversations for small & large reorgs (23:30)Consensus-driven culture at 1000+, approaches to create buy-in & ownership with organizational change (26:02)Two Sigma’s approach to full-bodied problem solving (30:26)Rapid fire questions (34:06)LINKS AND RESOURCESWhalefall - A scientifically accurate thriller from Daniel Kraus about a scuba diver who’s been swallowed by an eighty-foot, sixty-ton sperm whale and has only one hour to escape before his oxygen runs out.This episode wouldn’t have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan’s also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/
Unlocking Empowered, Self-Sufficient Teams: A Deep Dive into 'First Team' Strategies w/ Monica Bajaj #164
Jan 30 2024
Unlocking Empowered, Self-Sufficient Teams: A Deep Dive into 'First Team' Strategies w/ Monica Bajaj #164
In this episode, we are deconstructing the “first team approach” with Monica Bajaj, VPE @ Okta. We cover how to apply “first team" across your org, within different team functions (including architecture, quality, security, etc.) and across all levels. She also shares real-life examples from her experience with “first teams” in scenarios like onboarding new teams after M&As, developing new products, and more. Monica provides tactical steps for implementing the first team concept within your org & why it encourages bottoms-up initiatives / self sufficient teams.ABOUT MONICA BAJAJMonica is currently VP of Engineering at Okta where she leads the Developer Experience portfolio for Customer Identity Cloud (CIAM). She is responsible for building a frictionless developer experience for Consumer and SaaS Apps thus securing billions of logins every month. Her expertise spans technology, operations, global expansion, and product launch in areas such as Consumer/Enterprise, Infrastructure, Business Intelligence, DevOps, and Security. She has taken products into the global market by launching localization and globalization programs delivering multi-million dollar growth.Previously she has held senior engineering leadership positions at Workday, Perforce, Network Appliance, and UKG. She holds a Masters in Computer Science from IIT Mumbai. Monica is an active supporter of diversity in STEM, has launched several Women in Technology initiatives, and is now an exec sponsor for Women at Okta. When not obsessing over technology, she can be found spending time with Boy Scouts, enjoying hiking, and supporting the cause of mentorship and uplifting women and young girls."The first team concept was launched at my level and then I went through this journey and I realized like, 'Oh, this is very powerful.' First, it was confusing that I need to put my team aside and take my peers as my first priority, but then I became more curious and then I was intrigued by the results and I'm like, 'Oh, this is so powerful. I need to put this in my own organization.' So I started with my directs like, 'Hey, we have studied about this. We did a whole session and walk them through some real examples. That's where it was like, 'Oh, we need to implement this and see it.'”- Monica Bajaj   This episode is brought to you by incident.ioincident.io is trusted by hundreds of tech-led companies across the globe, including Etsy, monday.com, Skyscanner and more to seamlessly orchestrate incident response from start to finish. Intuitively designed, and with powerful and flexible built-in workflow automation, companies use incident.io to supercharge incident response and up-level the entire organization.Learn more about how you can better identify, learn from, and respond to incidents at incident.ioInterested in joining an ELC Peer Group?ELCs Peer Groups provide a virtual, curated, and ongoing peer learning opportunity to help you navigate the unknown, uncover solutions and accelerate your learning with a small group of trusted peers.Apply to join a peer group HERE: sfelc.com/peerGroupsSHOW NOTES:Defining the “first team” concept & three characteristics that lead to success (3:22)How applying a first team approach impacts relationships (6:05)Why adopting these principles improved the quality, trust & maturity of eng teams (8:30)What conditions were met to set up the relationship between teams (12:09)Nuances of incorporating a first team approach at different levels of your org (13:48)How the first team facilitates faster pivoting as new priorities arise (16:31)First team frameworks for successfully & quickly onboarding new teams (19:08)An example of this concept applied to an architecture context (20:20)Why “first teams” support / encourage bottoms-up initiatives (23:47)Strategies for leadership to implement first teams @ different levels of their org (27:38)Recommendations for regaining cohesiveness as a first team (29:17)Rapid fire questions (31:28)LINKS AND RESOURCESThe Habit of Winning: Stories to Inspire, Motivate and Unleash the Winner withinThis episode wouldn’t have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan’s also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/
Building a culture of experimentation & innovation at massive scale w/ Kristian Lindwall, Pooja Dave & Mark Grey @ Spotify #163
Jan 22 2024
Building a culture of experimentation & innovation at massive scale w/ Kristian Lindwall, Pooja Dave & Mark Grey @ Spotify #163
In one of our most anticipated conversations of the year, we got the chance to sit down with three of Spotify’s eng leaders: Krisitan Lindwall, Director of Engineering, Data, Insights, Experimentation, & ML Infrastructure; Mark Grey, Senior Staff Engineer; and Pooja Dave, Director of Engineering, Music Promotion. They share insights from their experience building a culture of experimentation & innovation at a massive scale and what elements are necessary for experimentation at scale. They share the origin story of Spotify’s experimentation platform, how to develop eng leaders to think strategically & execute effectively, mistakes to avoid while scaling your experimentation capabilities, and navigating the balance between structured processes vs. unstructured time to ideate.ABOUT KRISTIAN LINDWALLKristian (@klindwall) is an engineering leader at Spotify. He has over 10 years of experience managing and coaching a broad variety of engineering and product teams. He is currently based in New York where he manages the engineering teams working on the company’s data, insights, and machine learning platforms. Prior to that, he led parts of the agile coach practice at Spotify for a few years and has been very active in supporting the growth of a strong agile and lean approach in the company. Before Spotify, Kristian spent 8 years in fintech in Stockholm where he built and grew the engineering team at the largest online broker company in Sweden."How we behave in the organization is really what reinforces and drives the culture and I think there's a few things driving that culture of innovation. Connecting hands to heads, meaning give people an opportunity to engage in ideation and make sure people are involved in strategy work and in the full process of figuring out where we're heading.”- Kristian Lindwall   ABOUT POOJA DAVEWith over a decade of experience building and leading several R&D organizations in ad tech, marketing tech, and platforms servicing those, Pooja currently runs the organization at Spotify that helps artists engage and grow their fanbase. Prior to Spotify, she worked at Microsoft on several products including Devices, Browser Rendering Engine, and Advertising/MarTech SDKs. This diversity in experiences has given her a well-rounded exposure to engineer solutions and lead teams with strong backend architecture, client, machine learning, and data practices.“For Spotify, failure is the paradox to success.”- Pooja Dave   ABOUT MARK GREYMark is a Senior Staff Engineer at Spotify, where for a decade he has worked on a broad range of distributed systems related to experimentation, data processing, and analytics. Having operated and scaled solutions at all stages of growth, his primary focus is on technical strategy and platformization.Prior to Spotify, Mark worked at the New York Times on personalization infrastructure such as near-realtime article recommendations."We want to ideally maximize the throughput on those things that we see pan out or don't pan out. So kind of a fail faster, double down model and there's all kinds of practices and tools that we put in place that Confidence is just one among many that allow us to increase that throughput. So try and derive insights from a small experiment, validate your hypothesis quickly, and then proceed and scale up from there.”- Mark Grey   This episode is brought to you by incident.ioincident.io is trusted by hundreds of tech-led companies across the globe, including Etsy, monday.com, Skyscanner and more to seamlessly orchestrate incident response from start to finish. Intuitively designed, and with powerful and flexible built-in workflow automation, companies use incident.io to supercharge incident response and up-level the entire organization.Learn more about how you can better identify, learn from, and respond to incidents at incident.ioInterested in joining an ELC Peer Group?ELCs Peer Groups provide a virtual, curated, and ongoing peer learning opportunity to help you navigate the unknown, uncover solutions and accelerate your learning with a small group of trusted peers.Apply to join a peer group HERE: sfelc.com/peerGroupsSHOW NOTES:About Spotify’s experimentation platform, Confidence (3:46)Why Spotify decided to offer Confidence externally (5:43)What experimentation without a platform looked like in the early days @ Spotify (6:24)Understanding the scale of the Confidence platform (8:58)Challenges eng leaders face when scaling testing / experimentation processes (10:51)Strategies for determining which experiments & features are most impactful (13:23)How to build a stronger culture of innovation / experimentation at scale (15:47)Frameworks to help develop eng leaders to be both thinkers & doers (19:11)Facilitating conversations around data ideation (23:13)An example of how Spotify ideates around data (26:10)Mistakes to avoid when scaling up & defining the experiment (28:36)How to prioritize experiments when there are conflicts (32:22)Recommendations for capturing ideas & turning them into features (35:32)Create breathing space within eng teams to help bolster innovation (40:10)Why it’s also key to implement structured processes for experimentation (42:57)What good coaching looks like when orgs are scaling their experiments (45:24)Knowing when you need to platformize something (48:55)How generalizing platform capabilities can enable greater speed (51:27)Learn to think outside the box & don’t get in the way of experimentation (55:11)Rapid fire questions (57:10)LINKS AND RESOURCESBecoming - In her memoir, a work of deep reflection and mesmerizing storytelling, Michelle Obama invites readers into her world, chronicling the experiences that have shaped her—from her childhood on the South Side of Chicago to her years as an executive balancing the demands of motherhood and work, to her time spent at the world’s most famous address.Unsolicited Feedback - A new podcast by Reforge that invites you into closed-door conversations between growth and product leaders. Brian Balfour (Reforge, HubSpot), Fareed Mosavat (Reforge, Slack), and friends give targeted feedback around recent features and releases across the product and growth multiverse.Lenny’s Podcast - Lenny Rachitsky (author of #1 business newsletter on Substack with 500k+ subscribers) interviews world-class product leaders and growth experts to uncover concrete, actionable, and tactical advice to help you build, launch, and grow your own product.This episode wouldn’t have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan’s also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/
Move beyond measurement & inspire developer productivity w/ Laura Tacho #162
Jan 16 2024
Move beyond measurement & inspire developer productivity w/ Laura Tacho #162
Laura Tacho, CTO @ DX, joins us to discuss why changing what you measure doesn’t necessarily lead to improved productivity (and what to do about it)! How to define and measure productivity in your eng org is one of the hottest topics for eng leaders… We cover best practices for identifying what productivity looks like in your org, what motivates your team to reach those goals, how to harness behavioral psychology, and antipatterns to avoid when you focus on productivity. Plus Laura shares some of her favorite practices to identify your skill gaps, and how define what success looks like for yourself and your teams on your productivity journey.ABOUT LAURA TACHOLaura Tacho is CTO at DX, a developer experience company. She previously led teams at companies like CloudBees, Aula Education, and Nova Credit. She’s an expert in building world-class engineering organizations that consistently deliver outstanding results. Laura has coached CTOs and other engineering leaders from startups to the Fortune 500, and also facilitates a popular course on metrics and engineering team performance."That is just a ripe environment for the rapid degradation of trust within an organization and has immeasurable consequences when it comes to degrading the culture of a team. I think the temptation is there, understandably, and I think from good intentions of, ‘I want to try to measure unobtrusively. I want to get this data about my team without them knowing about it or minimally knowing about it so that I'm not bothering them.’ That is a trap because we don't need to treat people the same way we treat distributed systems with dashboards and dashboards of telemetry data. People can talk. Just ask them.”- Laura Tacho   This episode is brought to you by incident.ioincident.io is trusted by hundreds of tech-led companies across the globe, including Etsy, monday.com, Skyscanner and more to seamlessly orchestrate incident response from start to finish. Intuitively designed, and with powerful and flexible built-in workflow automation, companies use incident.io to supercharge incident response and up-level the entire organization.Learn more about how you can better identify, learn from, and respond to incidents at incident.ioInterested in joining an ELC Peer Group?ELCs Peer Groups provide a virtual, curated, and ongoing peer learning opportunity to help you navigate the unknown, uncover solutions and accelerate your learning with a small group of trusted peers.Apply to join a peer group HERE: sfelc.com/peerGroupsSHOW NOTES:Why people care so much about measuring productivity in engineering (3:25)Antipatterns to avoid when tightening focus on productivity (5:08)The role of behavioral psychology with engineering productivity (7:04)What the ideal consulting relationship looks like structurally (8:58)Ensure you’re incentivizing the behavior you want to achieve (12:20)How to cultivate the skill of influencing without feeling too “salesy” (13:59)Understanding the different facets / types of motivation (17:08)Strategies for developing resiliency in “do more with less” environments (19:14)Behaviors that prevent eng orgs & leaders from achieving their goals (23:55)How to identify areas of personal development & closing the skill gap (27:00)Areas that are the most ripe for setting the right expectations / outcomes (29:40)Best practices for eng leaders to gain clarity & define what success looks like (32:01)Rapid fire questions (35:52)LINKS AND RESOURCESRemarkably Bright Creatures -Shelby Van Pelt’s exploration of friendship, reckoning, and hope, tracing a widow's unlikely connection with a giant Pacific octopus.This Podcast Will Kill You - Grad students studying disease ecology, Erin and Erin found themselves disenchanted with the insular world of academia. They wanted a way to share their love of epidemics and weird medical mysteries with the world, not just colleagues.lauratacho.com - Laura’s website where you can find more information about her courses, coaching, and management program.This episode wouldn’t have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan’s also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/
Navigating 2024: Engineering management principles to tackle the unknowns & challenges ahead w/ Andrew Lau #161
Jan 9 2024
Navigating 2024: Engineering management principles to tackle the unknowns & challenges ahead w/ Andrew Lau #161
Andrew Lau, CEO & Co-founder @ Jellyfish, shares the engineering management principles that eng leaders will most want to develop and invest in as we transition from 2023 into 2024. We cover year-end reflection techniques, how eng leaders can become more resilient / adaptable, why honing financial acumen is key, and how eng leaders can better plan ahead to face upcoming technology & industry challenges. We also preview Andrew’s new podcast called 5 to 9, aimed to identify meaningful ways eng leaders spend their time outside of the office. Check out Andrew’s new podcast 5 to 9 here: https://jellyfish.co/5-to-9-podcastABOUT ANDREW LAUAndrew Lau is a Co-Founder and CEO of Jellyfish, where he helps leaders use data to align their engineering teams with business strategy. He was trained as an engineer and grew to VP of Engineering at Oracle acquired company, Endeca. He is also a multi-time entrepreneur and co-founder. At every company, Andrew saw the challenges of leading engineering teams at scale. He co-founded Jellyfish to give engineering executives the tools they need to be great leaders.Andrew holds a Bachelor's degree in Computer Science from the prestigious Massachusetts Institute of Technology (MIT). Originally from Oakland, CA, he's a devoted fan of the Oakland A's, despite residing in Red Sox territory for more than two decades. Andrew currently calls Cambridge, MA his home, where he lives with his wife Elsie and their two adorable young children, Callie and Mira.“As a leader, your job is to know the context and translate the context. You have the benefit of seeing more things, but less deeply and your job is to kind of gather these informations and help other people understand it. People forget, you think you're an engineering leader. You think it's actually about making things. It is, but it's also about translating, especially at scale. You're not making anything anymore. You're enabling other people to make, and in order to do that, you've actually got to be translating and providing context.”- Andrew Lau   This episode is brought to you by incident.ioincident.io is trusted by hundreds of tech-led companies across the globe, including Etsy, monday.com, Skyscanner and more to seamlessly orchestrate incident response from start to finish. Intuitively designed, and with powerful and flexible built-in workflow automation, companies use incident.io to supercharge incident response and up-level the entire organization.Learn more about how you can better identify, learn from, and respond to incidents at incident.ioInterested in joining an ELC Peer Group?ELCs Peer Groups provide a virtual, curated, and ongoing peer learning opportunity to help you navigate the unknown, uncover solutions and accelerate your learning with a small group of trusted peers.Apply to join a peer group HERE: sfelc.com/peerGroupsSHOW NOTES:Andrew’s observations on how the tech industry is evolving from 2023 to 2024 (3:40)Questions to help you reflect at year-end about family, team & business (5:03)How eng leaders can build adaptability & resiliency (7:16)Skills / focus areas eng leaders should hone heading into 2024 (10:51)Developing better financial acumen (13:15)Bridging the gap between engineering strategy & business alignment (16:40)Why it’s important for businesses to build a plan for a year or two out (19:50)How this relates back to eng leadership development & financial acumen (23:00)Tips for identifying skill gaps in financial expertise (24:07)Knowing what metrics to measure your company against (26:07)About Andrew’s new podcast, 5 to 9 (28:42)How eng leaders make it work in business & outside of work (31:35)Where to follow & listen to 5 to 9 (34:40)LINKS AND RESOURCES5 to 9 Podcast - By day, engineering leaders craft innovative solutions with elegant strings of code. But when the work day ends, who do these keyboard warriors and people managers become? Tune in to 5 to 9 to explore this question and others with Jellyfish CEO, Andrew Lau.This episode wouldn’t have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan’s also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/
Building data engineering teams from scratch & transitioning to a full-scale data function w/ Colleen Tartow #160
Dec 19 2023
Building data engineering teams from scratch & transitioning to a full-scale data function w/ Colleen Tartow #160
As the Field CTO & Head of Strategy @ VAST Data, Colleen Tartow, Ph.D., has a vast resume of building data engineering teams from scratch and beyond. Colleen discusses the necessary components for developing new or reorienting existing data programs, strategies for effective communication & collaboration between data & eng functions, the implications of AI technology on data engineering, and integrating cross-functional partners into the data eng planning process & road map. Plus Colleen shares about building the hiring process for data eng functions, when the “data engineering” term or role didn’t exist yet, and how you can apply that to other emerging or undefined functions!ABOUT COLLEEN TARTOWColleen Tartow, Ph.D. is Field CTO and Head of Strategy at VAST Data and has 20+ years of experience in data, analytics, engineering, and consulting. Adept at assisting organizations in deriving value from a data-driven culture, she has successfully led diverse data, engineering, and analytics teams through the development of complex global data management solutions and architecting enterprise data systems. Her demonstrated excellence in data, engineering, analytics, and diversity leadership makes her a trusted senior advisor among executives. An experienced speaker, author, valued mentor and startup advisor, Colleen holds degrees in astrophysics and lives in Massachusetts."Everyone wants to be data driven, right? Like no one's going to say, 'No, we don't want data. We just want to function with opinions.' Like nobody's actually going to say that. But that said, getting started on that can be really challenging...With anything, you have to go back to what does the business really need. Going back to the revenue drivers and the business pain points that you're going to help solve, whether it's monetizing your data directly or using data as an enablement function to actually help in other areas and so I think getting the organization to understand that data is a product of the business and then sort of working back from there into what does that specifically mean.”- Colleen Tartow   Interested in joining an ELC Peer Group?ELCs Peer Groups provide a virtual, curated, and ongoing peer learning opportunity to help you navigate the unknown, uncover solutions and accelerate your learning with a small group of trusted peers.Apply to join a peer group HERE: sfelc.com/peerGroupsSHOW NOTES:Colleen’s experience building a data program from scratch (2:25)What it used to be like building a data engineering team (4:43)Narrowing to first principles when hiring for / building a data eng team (6:44)Frameworks to advocate for more resources to build your org’s data function (7:53)Knowing when you need to transition your data side project to a full data program (10:11)Building data teams from a zero to one perspective (13:05)What “onboarding as discovery” conversations look like (14:38)Joining an existing team to implement a defined data-focused function (16:14)How to have effective conversations & collaborate with other eng functions (19:19)Prioritization strategies when refocusing / creating the data eng org roadmap (21:20)How to integrate cross-functional partners into the data eng planning process (22:51)The implication of AI on data teams & its intersection with eng teams (24:09)Colleen’s decision-making framework (27:54)Recommendations for tackling complex data pipelines in different ways (29:27)Navigating the paradigm of AI & data eng’s impact on other eng orgs (31:31)What the ideal collaboration between data & eng looks like (34:01)Recommendations for dealing with points of friction (35:21)Steps for aligning data & eng under the same goals (37:16)Rapid fire questions (39:04)LINKS AND RESOURCESThe Lioness of Boston - Emily Franklin’s deeply evocative novel of the life of Isabella Stewart Gardner, a daring visionary who created an inimitable legacy in American art and transformed the city of Boston itself.This episode wouldn’t have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan’s also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/
Organizing eng by strategic themes / complete units of value & consensus building to drive velocity w/ Emad Elwany #159
Dec 12 2023
Organizing eng by strategic themes / complete units of value & consensus building to drive velocity w/ Emad Elwany #159
In this episode, Emad Elwany, CTO & Co-founder @ Lexion, joins us to discuss navigating the messy  “in-between” phase startups face as they scale up! We talk about the dilemma between optimizing for vertical or horizontal teams. And we cover his approach for aligning teams based on strategic themes / “complete units of value” on the company’s product roadmap and navigating trade-offs when choosing your approach to scaling. Emad also shares strategies for successful interpersonal facilitation and how to build consensus effectively as an approach to sustain your org’s internal velocity.ABOUT EMAD ELWANYEmad Elwany is the CTO and co-founder of Lexion. Lexion is a powerfully simple operations workflow and contracting platform that helps teams get deals done faster. Lexion streamlines and centralizes the end-to-end contract lifecycle with intuitive email-driven intake and workflows, simple no-code automation, best-in-class AI, and more. Lexion was one of the first AI companies to leverage LLMs in building production-quality applications. The company was founded in 2018 at the Allen Institute for Artificial Intelligence, is backed by an iconic Silicon Valley law firm, and recently raised a $20M Series B with support from top-tier VC firms.Prior to co-founding Lexion, Emad held principal engineering roles at Microsoft Research, working on Microsoft's core AI products, specifically as founding and lead engineer on their core conversational AI and NLP platform as well as their AI scheduling assistant.Emad holds a Bachelor’s degree in Computer Engineering from Alexandria University and a Master’s degree in Computer Science from Stanford University. He’s an active member of special interest groups in machine learning and artificial intelligence and has published research papers in major computer science conferences like CHI, NeurIPS, and KDD."We said, 'We're not going to do the vertical. We're not going to do horizontal. Instead, let's be roadmap driven.' If you review our roadmap document, there's a section on key learnings from the past, and then there's a section on the three or four strategic areas we're investing in in the next quarter. So we thought, 'Okay, these strategic themes are very coherent. A lot of the projects on them are kind of homogenous but they span the full stack. They also span different functional areas. Why don't we try that? Why don't we have teams aligned to themes?'”- Emad Elwany   Interested in joining an ELC Peer Group?ELCs Peer Groups provide a virtual, curated, and ongoing peer learning opportunity to help you navigate the unknown, uncover solutions and accelerate your learning with a small group of trusted peers.Apply to join a peer group HERE: sfelc.com/peerGroupsSHOW NOTES:Emad’s observations around scaling up @ Lexion (2:50)Strategies for dividing teams / products horizontally or vertically (5:17)Navigating trade-offs when deciding the right approach for scaling up (7:39)How to decide what areas to optimize vs. sacrifice (10:47)Using your product roadmap to drive decision making / optimization (12:59)Emad’s process for forming new teams, identifying strategies & executing vision (15:48)Fitting the trade-off discussion into this organization model (18:51)Determining your org’s specific “budget of problems” (22:21)Balancing the timing of problems vs. the quantity of problems (24:01)Recommendations for interpersonal facilitation & building consensus (27:01)How these actions can help improve & sustain your org’s internal velocity (31:16)Why velocity – or lack of it – impacts speedy, efficient decision-making (33:51)Emad’s favorite examples of his team finding consensus (35:37)Rapid fire questions (38:17)LINKS AND RESOURCESScaling People: Tactics for Management and Company Building -Claire Hughes Johnson’s practical and empathetic guide to being an effective leader and manager in a high-growth environment. The tactical information it puts forward—including guidance on crafting foundational documents, strategic and financial planning, hiring and team development, and feedback and performance mechanisms—can be applied to companies of any size, in any industry. Scaling People includes dozens of pages of worksheets, templates, exercises, and example documents to help founders, leaders, and company builders create scalable operating systems and lightweight processes that really work.This episode wouldn’t have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan’s also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/
Rapidly operating early-stage engineering at global scale, mapping eng workflows to personas & pivoting pricing / business models w/ Scott Woody #158
Dec 5 2023
Rapidly operating early-stage engineering at global scale, mapping eng workflows to personas & pivoting pricing / business models w/ Scott Woody #158
Scott Woody, co-founder and CTO @ Metronome, shares the story of how Metronome, a small startup, made the transition to quickly operate at a global scale while working with complex, public companies. He shares the origin story of Metronome and the roadmap of how they went from early-stage engineering to creating highly specialized teams & in-house experts. Additionally, we cover how to navigate the tension between infrastructure & product eng teams, creating a healthy relationship between finance & eng orgs, and recommendations for strategically considering pivoting business models.ABOUT SCOTT WOODYScott (@l3amm) is currently co-founder and CTO of Metronome, the usage-based billing platform built to help software companies accelerate their revenue. Prior to Metronome, Scott was a Director of Engineering at Dropbox where he led the growth and monetization team. He previously co-founded Foundry Hiring, an ATS system, that was later acquired by Dropbox."When we were smaller, we had one giant engineering team. What we realized about nine months ago, especially as we started working with these more public companies, was that the needs of the specific personas were so specific that this concept of engineers being able to fit the entire product and need space in their head was impossible. We had to create those experts and decided to have PMs specialize and embed with these teams to become experts on the workflows.”- Scott Woody   SHOW NOTES:The origin story of Metronome & Scott’s transition from Dropbox (3:14)How Metronome gained & maintained its first customers (5:36)Metronome’s two products / distinct user personas (7:58)Challenges from multiple complex stakeholders and users (10:17)The difficulty in solving & prioritizing user problems (12:23)Navigating the tension between product eng & infrastructure sides (15:41)How Metronome created experts in house & built a retainer of consultants (19:29)Roadmap for going from early-stage engineering to specialized teams (21:10)Processes for standardizing the knowledge base & communicating the info (23:16)Using brown bag talks to onboard new hires (26:16)Implications of a usage-based business model for eng leaders (28:26)Lessons learned when changing your business model (30:22)Making the shift to a consumption-based model (32:45)Strategies for rationalizing which pricing model to follow & knowing when to pivot (36:23)Developing & testing a value hypothesis (38:19)Lead with customer value in mind & communicate that value factor (40:59)Rapid fire questions (42:21)LINKS AND RESOURCESElon Musk - From Walter Isaacson, this is the astonishingly intimate story of the most fascinating and controversial innovator of our era—a rule-breaking visionary who helped to lead the world into the era of electric vehicles, private space exploration, and artificial intelligence. Oh, and took over Twitter.Foundation - The first novel in Isaac Asimov's classic science-fiction masterpiece, the Foundation series.This episode wouldn’t have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan’s also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/
Becoming a great coach: Practices & principles to help you make a bigger impact on your teams w/ Jill Wetzler #157
Nov 30 2023
Becoming a great coach: Practices & principles to help you make a bigger impact on your teams w/ Jill Wetzler #157
In this episode, Jill Wetzler shares practices and principles to help you become a great coach! As an Executive Coach & former VP of Engineering, Jill shares how attending her first coaching workshop impacted her career trajectory and the frameworks she uses to help create a mindset of possibility, foster positive relationships, cultivate trust, navigate threats, and help people think about the future. She shares her own experiences working through these frameworks & how it helped guide her career decisions. Plus we discuss tools for implementing a peer coaching structure into your org & how to make the most of peer group discussions!ABOUT JILL WETZLERJill Wetzler is a leadership coach, consultant, and former VP of Engineering with more than 15 years of experience leading engineering teams at some of Silicon Valley's fastest-growing companies. She works with organizations who want to strengthen and uplevel their management teams, and she coaches leaders at all levels to help them advance their skills and find fulfillment at work and in life. Jill has built and scaled engineering orgs at companies like Salesforce, Twitter, Lyft, and Pilot through periods of high growth. Find out more at www.jillwetzler.com"Imagine yourself five years from now. You're completely happy, you're completely fulfilled in your job. What are you spending your day doing? So not what is your job? What's your job title? But literally, what is the day to day activity? You get up at nine o'clock, you walk into a meeting, what are you doing in that meeting? Once I had all of that in sort of like a three paragraph form, I actually started to write my ideal job description.”- Jill Wetzler   SHOW NOTES:The story of Jill’s first coaching workshop & its impact on her as an eng leader (3:29)Questions & topics to focus on to be a better coach (6:27)Asking questions related to vision that inspire a possibility mindset (8:49)Frameworks for helping people shift into a creative brain space (10:26)How to navigate the topic of fairness & what elements threaten it (14:33)Identifying what you want your day-to-day to look like in the future (17:25)Jill’s decision to create her own role @ Lyft working w/ L&D (20:42)Her biggest takeaways & recommendations for managers (26:05)Tips for breaking out of your pre-established identity (30:10)Implementing a “team roadshow” practice in your org (32:06)Jill’s approach for introducing a peer coaching structure into their team (34:30)Talk from your own experience & avoid simply giving advice (36:39)Rapid fire questions (40:45)LINKS AND RESOURCESFinding Me - Viola Davis’ story, in her own words, that spans her incredible, inspiring life, from her coming-of-age in Rhode Island to her present day.This episode wouldn’t have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan’s also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/
Closing Executive Leadership Skill Gaps: A Portfolio Approach to Career Growth w/ Kathleen Vignos #156
Nov 21 2023
Closing Executive Leadership Skill Gaps: A Portfolio Approach to Career Growth w/ Kathleen Vignos #156
Kathleen Vignos, VP of Software Engineering @ Capital One, shares how to overcome executive leadership gaps that prevent eng leaders from advancing to the next level in their career. She covers how she applies a portfolio approach to career growth, how that helped her build exec skills in a way, and tips for people who are reorienting their approach to career growth. We also cover how to bridge essential executive skill gaps like facilitation, negotiation, and influencing! Plus strategies for exceptional facilitation, balancing option limiting & option exploration, dealing with conflict / reframing, and negotiation strategies to aid in decision making.ABOUT KATHLEEN VIGNOSKathleen Vignos is a VP of software engineering at Capital One. Her organization, Customer Resiliency, builds web, mobile, and backend applications to meet customer needs in times of financial hardship so they can resolve their debt and get back on track. These applications run on a modern stack with ML decisioning and serverless components hosted on AWS. Previously in her 6 years at Twitter, Kathleen worked on promoted tweet review, tweet translation, abuse tooling, and infrastructure automation across on-prem, Google Cloud, and AWS environments. She also ran Twitter’s development programs for engineering managers, personally training 300+ managers across the topics of people management, hiring, technical skills development, and project execution/delivery. Outside of strategic technology work, Kathleen is a distance runner and loves travel. She lives with her husband in San Francisco. They have 2 adult children and are working on plans to visit their sixth continent."I was hearing this message, 'You need to be more strategic.' I realized my definition of strategy in my head was not actually strategy and I needed to reframe strategy as being willing to completely blow everything up because there's a bigger, better thing you need to do and I think that if you are very organized and very goal oriented, you don't want to blow up your plan. You want to execute your plan. You're a great executor and that will get you to a certain level. So I think that's inflection point number one, at least it was for me and I think that's true for a lot of people. I see it over and over again.”- Kathleen Vignos   SHOW NOTES:How the career portfolio concept strategically drives career growth (2:33)Surprising discoveries in Kathleen’s transition to tech (5:07)Parallels between Kathleen’s early work & current eng leadership (7:12)The impact of a career portfolio on acquiring skills in a nonlinear way (10:47)Kathleen’s tips for someone reorienting their approach to career growth (15:18)Common gaps / blocks people encounter on their career growth journey (17:08)Understanding your audience & the reach of your influence (20:13)Navigating the shift between being a great executor to a great strategist (22:23)Key principles of influencing & facilitation (24:49)Strategies for option limiting as a facilitator (27:01)How to facilitate to achieve time efficiency & positive option exploration (30:01)Applying facilitation strategies during the candidate hiring process (32:39)Examples of “polite interruption” phrases to use (35:31)Approaches for dealing with conflict & reframing (36:49)Recommendations for negotiating & decision making (39:47)Rapid fire questions (44:13)LINKS AND RESOURCESGetting More: How to Negotiate to Achieve Your Goals in the Real World - Based on Professor Stuart Diamond’s award-winning course at the Wharton Business School, Getting More concludes that finding and valuing the other party’s emotions and perceptions creates far more value than the conventional wisdom of power and logic. It is intended to provide better agreements for everyone no matter what they negotiate – from jobs to kids to billion-dollar deals to shopping.Playing to Win: How Strategy Really Works - A.G. Lafley, former CEO of Procter & Gamble, in close partnership with strategic adviser Roger Martin, doubled P&G’s sales, quadrupled its profits, and increased its market value by more than $100 billion in just ten years. Now, drawn from their years of experience at P&G and the Rotman School of Management, where Martin is dean, this book shows how leaders in organizations of all sizes can guide everyday actions with larger strategic goals built around the clear, essential elements that determine business success— where to play and how to win.The Storyteller: Tales of Life and Music - Dave Grohl’s memoir chronicling his early days growing up in the suburbs of Washington, DC, to hitting the road at the age of 18, and all the music that followed.Thinking in Bets: Making Smarter Decisions When You Don't Have All the Facts - Annie Duke, a former World Series of Poker champion turned business consultant, draws on examples from business, sports, politics, and (of course) poker to share tools anyone can use to embrace uncertainty and make better decisions.This episode wouldn’t have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan’s also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/