Team Up! Team-based primary and community care in action

Team-based Care BC Team

A podcast that brings together primary care providers, healthcare planners, patients, innovators and others to talk about the changes that are happening in primary care in British Columbia.

Better Distributed Primary Care Teams with Clear Communication
2d ago
Better Distributed Primary Care Teams with Clear Communication
In this episode Morgan and Sarah are back together. They talk about the importance of communication in distributed teams and introduce a number of tools and strategies to support better communication for people in different roles and across different kinds of distributed teams.Resources and Materials Referenced in the Episode:TeamUP Webinars: Reflections From the Field: Chickadee Maternity Collaborative June 16th 2022 Skill building for Teams: Huddles, February 17, 2022 Team Up Podcast: Distributed Team Huddles (Season 3, Episode 3)Courses and Resources: Teamwork and communications Action Series. This free and interactive 15-week action series is focused on providing skills, tools and coaching improve teamwork and communication, hosted by the BC Patient Safety & Quality Council Communication Course for Health Care Professionals: Navigating Challenging Conversations across the system. This course is available to be tailored for groups of physicians, as well as interprofessional teams. The full course is 8 hours plus a coaching call, but may be modified for either 6- or 3.5-hour programs, UBC CPD. Team Based Care (TBC) on the Run, an open-access online module series designed to promote collaborative models of practice and support the development of team-based competencies, UBC HealthTeamSTEPPS Fundamentals Course: Module 3 Communication (45 min. Module) Communication Style Assessment Tool BC Patient Safety & Quality Council Tips for Effective Communication (handout) Patient Voices NetworkArticle: A reflection on Daily huddles in BC primary care teams, a short article introducing the value of adapting the daily huddle to virutal platforms in blended virtual teams.
Primary Care System Resilience - and Season 2 Wrap up
May 10 2022
Primary Care System Resilience - and Season 2 Wrap up
Sarah and Morgan try to zoom out from the TeamBITs and tangible take aways and talk about some of the ideas that the system can help with to improve primary care resilience.This is the last planned episode for TeamUP Season 2 ... the team is already actively thinking about Season 3. We are considering the theme and even thinking about a few bonus (between season) episodes.To help us help you... send us feedback and topic ideas/questions by email at isu@familymed.ubc.caAlso check out teambasedcarebc.ca for more resources and information on the TeamUP! webinar.In this episode, you’ll hear from:John(y) Van Aerde, MD, MA, PhD, FRCPCJohn(y) is the Executive Medical Director of the Canadian Society of Physician Leaders and the Founding Editor of the Canadian Journal of Physician Leadership. He has 25 years of experience as a neonatologist in the Canadian health system, the first 10 as a clinician-researcher, the next 15 in different leadership roles. After leaving the world of newborn medicine, he has been learning, teaching and researching leadership development for physicians across Canada. He holds a PhD in Medical Sciences and a Master’s degree in Health Leadership Studies, and has published extensively in the fields of neonatal nutrition & metabolism, and leadership in health systems. Recently, he became an emeritus Clinical Professor of Pediatrics – University of Alberta. He practices systems theory by living in a self-sustainable house and by exploring forest regeneration, while his wife grows year-round organic food.
E09 Relationship Centredness and Resilience
Apr 26 2022
E09 Relationship Centredness and Resilience
In this episode we return to the topic that kicked off the whole TeamUp Webinar and podcast series way back in 2020- Relationship Centeredness in Team Based Care.Morgan and Sarah discuss the importance of relationships for patients and for providers and revisit the idea of teams as a protective factor when we think about primary care system sustainability.‘If we could all just learn to listen, everything else would fall into place. Listening is the key to being patient centred’. — Dr. Ian McWhinneyEpisode GuestsThank you to our Guests! Jeanette Boyd: Jeanette is a Rural Family Physician and past president of the BCCFP. In addition to being a passionate advocate for the value of comprehensive, longitudinal family medicine, she believes strongly in the role that team based care plays in providing sustainable, high quality, relationship-based and culturally sensitive care. Carolyn Canfield: Pioneering to advance the patient voice, Carolyn became UBC’s first citizen-patient faculty appointment as honorary lecturer in the Department of Family Practice, and is the Innovation Support Unit’s ‘Patient Disruptor’ She is also a frequent keynote presenter for BC patient safety initiatives. Layton Engwer: Layton is a passionate long-time advocate for including patients’ voices in health systems discussions and a patient advocate at provincial, HA and local levels assisting in the introduction of Primary Care Networks in BC. He established and chairs the Primary Care Patient Voices group in BC. Tracy Monk: Tracy is a Family Doctor, an appointed member of the General Practice Services Committee (GPSC) and the Director of the Centre for Relationship Based Care at UBC. Natasha Prodan-Bhalla: Natasha is the Vice President, Provincial Health Services Authority and a Nurse Practitioner at BC Women’s Hospital and Health Centre.Resources and Materials Referenced in this EpisodeWebinar 1: Jeanette Boyd – Partners in Care: Preserving and Enhancing Longitudinal Relationship-Based Care in the Patient Medical HomeActive Listening Resources:Making Time to Really Listen to Your PatientsActive Listening: More than just paying attention
Teams can build resilience
Jan 18 2022
Teams can build resilience
Are you wanting to be resilient, but not sure if you have the capacity to do more? are you hoping to find a little change that can make your days just that bit easier?Check out the first episode of Season 2 of TeamUP where Morgan and Sarah draw from what we are hearing in the TeamUp webinar series and from providers in community to introduce small changes that can be made in practice to enhance the adaptive capacity of providers. In this episode they focus on ideas for small changes- including an easily applied, short team activity that can help to minimize duplication- that can be made in teams to support resilience at the team level.Thank you to everyone who appears in this episode: Graham Dickson (PhD) - is a professor emeritus of leadership studies at Royal Roads university, the Senior Research advisor to the Canadian Society of Physician leaders and the Canadian Health Leadership Network and a member of the LEADS collaborative, an enterprise established to.develop leadership within the health sector in Canada John(y) Van Aerde, MD, MA, PhD, FRCPC- is the Executive Medical Director of the Canadian Society of Physician Leaders and the Founding Editor of the Canadian Journal of Physician Leadership Natasha Prodhan Balla, MN, NP(A) - is the Vice President, Provincial Health Services Authority and a Nurse Practitioner at BC Women’s Hospital and Health Centre. Anne Nguyen , MD, CCFP, PhD (c) is the Physician Lead for the Physician Health Program, with Doctors of BC. Jeanette Boyd, MD CCFP is a Rural Family Physician and past president of the BCCFP. In addition to being a passionate advocate for the value of comprehensive, longitudinal family medicine, she believes strongly in the role that team based care plays in providing sustainable, high quality, relationship-based and culturally sensitive care.Resources and ReferencesLeads frameworkDickson GS, Taylor D, Hartney E, Tholl B, Grimes K, Chan MK, Van Aerde J, Horsley T, Melis E. The relevance of the LEADS framework during the COVID-19 pandemic. Healthc Manage Forum. 2021 Nov;34(6):326-331.Dickson, G., & Tholl, B. (2011). The LEADS in a Caring Environment Capabilities Framework. Ottawa, Ontario: Canadian College of Health Leaders.Real-Time Virtual Support Program (RCCbc)TeamUp Webinars referenced in this episode:Reflections from the Field: The Relevance of the LEADS Framework During the COVID-19 Pandemic November 22nd, 2021Partners in Care: Preserving and Enhancing Longitudinal Relationship-Based Care in the Patient Medical Home **** October 1st, 2020Tools for Teams: Real-Time Virtual Supports for BC December 16th, 2021