Profitable Home Services Podcast

Diane Gardner; Your Profit Coach

Service Business owners are some of the busiest out there, wearing so many hats, putting out fires, trying to stand out and compete, grow the business and boost profits. Profit Coach Diane Gardner is on a mission to help owners grow faster with less stress so they can create more freedom and spend more time with family. Joined by top experts in the service business industry, they’ll share key strategies in areas of finance, hiring, marketing, sales, management, operations and mindset. Plus hear from service professionals just like you share their success stories - all with the goal of helping you profit. read less
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Episodes

Uncovering Hidden Profits: The Power of Job Costing in the Home Services Industry
Aug 24 2023
Uncovering Hidden Profits: The Power of Job Costing in the Home Services Industry
In this episode of the Profitable Home Services podcast, Diane Gardner interviews Tersh Blisset, the founder of Service Emperor and host of the Service Business Mastery podcast. They dive into the crucial role of job costing and tracking expenses in the home services industry. Tersh shares personal experiences that highlight the importance of regularly updating systems and accurately tracking costs. He emphasizes the need for job costing, even for small jobs, to understand where cash is being spent.  Tersh also discusses the challenges his company faced during the COVID-19 pandemic and how they navigated supply shortages and labor issues.Gain valuable insights into the impact of changing prices in the industry and the necessity for technicians to understand the financial aspects of their work.  In this episode, you will be able to: Absorb the necessity and advantages of embedding automation in your home service business model. Learn the delicate art of balancing delegation with automation for the smooth running of your business. Uncover the vital role of meticulous job costing and expense tracking in the home services universe. Realize the staggering impact of strategically changing prices, underpinned by conscientious cost tracking. Analyze the immense benefits of embracing remote operations and forgoing physical warehouses. Listen to all episodes at https://profitablehomeservices.com/ Get a free copy of the Path To Profits Book at https://yourpathtoprofitsbook.com
Mastering Delegation: The Key to Unlocking Freedom, Profit & Success
Aug 31 2023
Mastering Delegation: The Key to Unlocking Freedom, Profit & Success
Ever wondered how to build a successful team and increase bottom line profit? Brigham Dickinson, the president of Power Selling Pros and founder of the Power Certification Program, shares his insights on matching responsibilities with the talents of each team member. He discusses his new book "Something to Give" and shares his insights on transitioning from being the sole decision-maker to empowering team members in home service businesses. By emphasizing the importance of delegation, Brigham provides a step-by-step guide on how to offload responsibilities effectively with five key steps that can lead to freedom and success in business.    In this episode, we discussed: Brigham's new book "Something to Give" and his shift in mindset Transitioning from being the sole decision-maker to empowering team members The importance of delegation and offloading responsibilities Introduction of Brigham's book and pre-orders Importance of understanding employees' strengths and preferences Five key steps to freedom over income, time, and mental well-being Building a successful team and increasing bottom line profit Taking care of the team through mentoring and providing multiple options to customers Overcoming challenges and building a company that is built to last The "STOP" acronym for navigating transitions and finding new purpose The power of a smile, being present, learning from opposition, and finding peace   Listen to all episodes at https://profitablehomeservices.com/ Get a free copy of the Path To Profits Book at https://yourpathtoprofitsbook.com
Unleashing Resilience and Adaptability: The Keys to Entrepreneurial Success
Aug 31 2023
Unleashing Resilience and Adaptability: The Keys to Entrepreneurial Success
There's something special when you realize your purpose through challenges. I recently discussed this with Dave Sanderson, an inspirational survivor and leadership speaker, on the Profitable Home Service Podcast. We discussed the value of resilience and adaptability, especially for entrepreneurs like us. Life will throw curveballs at you, that's certain! But the key is to remain focused on your area of expertise, while delegating other tasks to those who excel in them. In this episode, we discussed: Dave's experience as the last passenger off US Airways Flight 1549 and his mission to encourage others to do the right thing in life-changing situations The importance of resilience and adaptability for entrepreneurs Dave's personal challenges as an entrepreneur and the importance of finding people who excel in areas where you may struggle The tendency for entrepreneurs to try to do everything themselves and the importance of delegating tasks Understanding the six human needs and how they influence decision-making The importance of leading oneself before leading others Dave's three-step game plan for handling challenging or traumatic events: aviate, navigate, and communicate The significance of mindset and having a resilient mindset as an entrepreneur The importance of staying focused, leading oneself and one's team, and staying out of chaos in business The significance of celebrating wins and acknowledging personal growth as an entrepreneur Dave's story of surviving a plane crash and the value of having another shot at life Listen to all episodes at https://profitablehomeservices.com/ Get a free copy of the Path To Profits Book at https://yourpathtoprofitsbook.com
Boost Your Bottom Line By Mastering Cash Flow Management
Sep 5 2023
Boost Your Bottom Line By Mastering Cash Flow Management
Ever wondered about the silent killers of profit and cash flow? In a recent chat with Mike Milan (Cash Flow Mike), we explored mismatched financing and high-interest payments that can quietly wreak havoc on your bottom line. Remember, 35% of businesses filing for bankruptcy have net profit. Focus on cash flow to safeguard your business' financial health. In this episode, Mike and I discuss: Difference between profit and cash flow Challenges of managing cash flow in businesses that rely on insurance payments Importance of understanding the financial gap between making a sale and getting paid Significance of small changes in cash flow management Need to speak in terms of dollars rather than percentages Importance of providing bite-sized, consumable chunks of information to busy business owners Managing workload for service providers after a certain number of jobs Silent killers to profit and cash flow, such as mismatched financing and high interest payments Focusing on cash flow to prevent financial failure Importance of understanding the concept of the financial gap and keeping it small to avoid cash flow problems Tracking expenses and using technology to improve efficiency Differentiating between fixed and variable costs when calculating the cost of goods sold Analyzing advertising mediums to determine effectiveness Mike's programs and services for learning more about cash flow management   Listen to all episodes at https://profitablehomeservices.com/ Get a free copy of the Path To Profits Book at https://yourpathtoprofitsbook.com
How the Power of Financial Literacy Can Transform a Business
Sep 6 2023
How the Power of Financial Literacy Can Transform a Business
Ever wonder about the true importance of financial literacy in business? I had an enlightening conversation with Ellen Rohr, president of Zoom Drain Franchise LLC, about just that. One key takeaway - never ignore your numbers. Understanding them can make the difference between just getting by and truly thriving. In this episode, we discussed: Discussion on the challenges of starting a podcast and the importance of perseverance Importance of financial literacy and the role of accountants in helping entrepreneurs understand their numbers and improve profitability Ellen's experience in the plumbing industry and the importance of pricing strategies Need for tradespeople to stay up-to-date with pricing and not be afraid to raise prices Importance of understanding the costs of doing business and fully burdened labor cost Importance of having a good relationship with bookkeepers, CPAs, and other financial professionals Key performance indicators (KPIs) for businesses: cash flow, profit, and sales Concept of profit first and structuring expenses around planned profit Importance of building financial strength gradually and making smart financial decisions to improve cash flow Managing payroll and finding efficiencies in the trades industry Importance of truck inspections and addressing inefficiencies and unproductive hours Profit leaks in family businesses and the need to address underperforming relatives Listen to all episodes at https://profitablehomeservices.com/ Get a free copy of the Path To Profits Book at https://yourpathtoprofitsbook.com
Are You Calculating Profit Margins Correctly? The Secrets to Profitable Home Services
Sep 13 2023
Are You Calculating Profit Margins Correctly? The Secrets to Profitable Home Services
I'm excited to share insights from a recent episode of the Profitable Home Services Podcast where I had the pleasure of hosting Jeremy Lowe from Profit Rhino and Service Fusion. With over 40 years of experience in the industry, Jeremy has a wealth of knowledge to share. We explored the vital role of financial education for business owners. A surprising number of students struggle to calculate profit margins correctly, emphasizing the need for entrepreneurs to take control of their finances In this episode, we discussed: Jeremy’s love for photography and the importance of paying attention to opportunities Discussion on flat rate pricing and its benefits Importance of understanding the financial side of running a home service trade business Misconception that sales are the lifeblood of a business, emphasizing profit and cash flow as key drivers of success Fear and discomfort business owners have when it comes to understanding their numbers Importance of education and training for contractors in the home service industry Aim for higher net profits and working on the business rather than being constantly busy Importance of working with customers who appreciate and value your services Unique profit leaks in home service businesses and finding innovative solutions to maximize profitability   Listen to all episodes at https://profitablehomeservices.com/ Get a free copy of the Path To Profits Book at https://yourpathtoprofitsbook.com