The Dentalpreneur Podcast w/ Dr. Mark Costes

Dental Consulting

The goal of this podcast is to assemble the greatest minds of the dental profession and to pass on their most valuable and succinct lessons, in order to help you to achieve your full potential in practice and in life. Let’s face it. Dentistry can be a frustrating and isolating profession… but you don’t have to be an island anymore. It’s possible to become more profitable, less stressed and more fulfilled in your career and it’s our mission is to help you get there. read less
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Episodes

1968: Turning Words into Wealth
Yesterday
1968: Turning Words into Wealth
On today’s episode, we welcome back Aurora Winter, a repeat guest known for her expertise as a bestselling author, TV producer, media coach, ghostwriter, and serial entrepreneur. Aurora discusses her approach to transforming words into wealth, leveraging her background in filmmaking and neuroscience to help individuals from various professions enhance their communication skills and achieve substantial results. Whether it's raising capital for a startup, negotiating a raise, or signing a new client, Aurora’s methods have proven effective across the board. In her latest book, "Turn Words Into Wealth," Aurora outlines seven models for generating seven figures through effective communication and book publishing. She shares insights into how prominent figures like Seth Godin, Tim Ferriss, and Hillary Clinton have monetized their messages, emphasizing the importance of not just writing a book but also strategically marketing it to maximize revenue streams. Mark and Aurora delve into the intricacies of building a personal brand through publishing. They discuss how having a book can significantly elevate one's professional stature and open doors to new opportunities. Aurora gives practical advice on how anyone, especially busy professionals like dentists and small business owners, can efficiently write and publish a book using her spoken author method. EPISODE RESOURCES https://www.aurorawinter.comhttps://www.truedentalsuccess.comDental Success NetworkSubscribe to The Dentalpreneur Podcast
1967: KPIs & Strategic Finance
4d ago
1967: KPIs & Strategic Finance
On today’s episode, we are back, fresh from the Dental Success Summit in San Antonio, Texas, In this episode, we have Dr. Deren Flesher, a panelist from the Summit's discussion on Key Performance Indicators (KPIs). Dr. Flesher dives into the significance of KPIs in dental practices, sharing insights on hygiene efficiency and supply management, highlighting the importance of being well-prepared and having efficient systems in place. Drawing from his own extensive experience, Dr. Flesher elaborates on the complexities of personal finance, the impact of investment choices, and the benefits of strategic tax planning. With a focus on personal finance and investment, Dr. Flesher discusses his journey through entrepreneurship and his proactive approach to financial stewardship. He emphasizes the crucial nature of starting financial planning at the moment of realization, regardless of career stage. For those feeling behind, he offers encouragement and a strategic perspective, advocating for diversification and the careful balance between managing debt and seizing investment opportunities. Listeners seeking personal finance guidance or interested in learning more about Legacy Point can reach out to Dr. Flesher directly. His passion for educating and empowering dental professionals in financial matters shines through as he invites open conversations about money and investment strategies. He reassures listeners that it's never too late to start and that proper planning can lead to financial freedom, enabling more life choices and opportunities outside of the operatory. EPISODE RESOURCES https://legacypointgroup.comhttps://www.truedentalsuccess.comDental Success NetworkSubscribe to The Dentalpreneur Podcast
1966: The Consequences of Team Turnover
5d ago
1966: The Consequences of Team Turnover
On today’s episode, we have an invigorating discussion led by Dr. Mark Costes at a TPL event, where he navigates the crucial elements of building a robust practice culture and becoming an effective leader. Mark shares his strategic insights on open communication, the financial impact of staff turnover, and the essential roles of a leader in a thriving dental practice. Learn how to turn subjective leadership concepts into actionable strategies with the aim to foster a supportive and efficient workplace. Mark emphasizes the importance of core values, such as open and honest communication, in negotiating HR challenges and maintaining a productive work environment.Insights into the high cost of staff turnover and strategies to mitigate these expenses through cultural improvements and effective leadership.The introduction of a turnover costs formula, revealing the substantial financial savings achievable by retaining employees.Mark delves into the nuances of building a strong practice culture and how it relates to leadership skills and organizational success.Practical advice on confronting and resolving toxic behaviors within the team to protect and nurture the practice as a whole.The concept of "living, breathing organisms" as an analogy for dental practices, highlighting the need for proactive management and the removal of toxicity to maintain health.The roles of a leader are laid out, focusing on defining visions, setting clear expectations, monitoring results, and fostering team member growth.Introduction of the DSI Leadership Assessment as a tool to turn the subjective idea of leadership into objective measures.Strategies for conducting effective meetings, utilizing the PETA (Presence, Intention, Time, Agenda) model to ensure focus and productivity.A look at the weekly growth meeting, where teams align on wildly important goals (WIGs) to ensure everyone is contributing to the practice's direction.Mark stresses the significance of regular performance reviews and setting a positive tone for meetings through recognition and shared objectives. EPISODE RESOURCES https://www.thepracticelaunchpad.comhttps://www.truedentalsuccess.comDental Success NetworkSubscribe to The Dentalpreneur Podcast
1965: Leadership, Discipline, & the Path to Success
6d ago
1965: Leadership, Discipline, & the Path to Success
On today’s episode, we bring you insights from a 2019 mastermind session with Mark, as he unpacks the essence of leadership, self-discipline, and strategic goal setting. Anchored by a powerful quote from Dr. John Maxwell, Mark delves into the significance of leading oneself as the cornerstone of success in every facet of life. Listeners will gain an understanding of the importance of baselines, the Four Futures framework, and the continuous evolution necessary for personal and professional fulfillment. Show Notes: Mark kicks off with Dr. John Maxwell's wisdom on the pivotal role of leadership skills in achieving success and fulfillment.The theme revolves around leadership, self-discipline, and the art of execution, alongside the reasons behind procrastination and hitting ceilings of complexity.The criticality of baselines in goal setting, especially across the Four Futures: mindfulness, meaning, muscle, and money, is emphasized.A personal story highlights the necessity of difficult decisions in leadership for the health of an organization, touching upon loyalty and cultural assessment.An introduction to the Master Assessment Scorecard for personal development and business progress.Insights on recalibrating baselines, the evolution of belt classification in a dental practice, and managing fluctuating cultural assessment scores.A deep dive into maintaining awareness across all life quadrants, adjusting focus as needed without losing sight of overall progress.The conversation concludes with the call to continually develop leadership and self-discipline for growth across all Four Futures. Reflect on your own leadership journey and consider where you can tighten your self-discipline. Are your goals clearly outlined with actionable baselines? Remember, the journey to mastery is continuous, and recalibration is a part of the process. Share your thoughts and progress with us, and join the conversation as we explore how to lead a balanced, successful life. EPISODE RESOURCES https://www.truedentalsuccess.comDental Success NetworkSubscribe to The Dentalpreneur Podcast
1962: Maximizing Potential
Apr 12 2024
1962: Maximizing Potential
On today’s episode, we revisit a 2019 mastermind session with Mark at the helm, discussing profound strategies for personal and professional growth. This session, packed with actionable advice, focuses on achieving balance across four critical areas of life: mindfulness, meaning, muscle, and money. Mindfulness Mastery: Explore techniques for enhancing your mental clarity and focus, including journaling, meditation, and creating a gratitude practice. Discover why these practices are essential for starting your day with purpose and intention.Physical and Space Decluttering: Learn the importance of organizing your physical and digital spaces to improve mental well-being and productivity. Mark discusses the psychological benefits of a tidy environment and how it can lead to better decision-making.Financial Fitness: Dive into strategies for financial health, from managing debts to planning for future wealth. Understand the importance of having a financial safety net and how to approach investment as a dental professional.Professional and Personal Growth: Gain insights into building a practice that not only thrives financially but also aligns with your personal values and goals. Mark emphasizes the significance of aligning professional endeavors with personal well-being.Health and Wellness: Discussion on the impact of diet, exercise, and self-care on overall productivity. Mark shares his personal experiences with different diets and the importance of finding what works best for your body.Legacy and Meaning: Learn how to ensure your professional efforts resonate beyond the office. This includes setting up wills and trusts, understanding insurance needs, and considering the impact of your work on your family and community. Whether you're looking to enhance your dental practice's operations or seeking personal growth strategies, this episode offers invaluable insights. Tune in to implement these practices into your daily life and see substantial improvements in both your personal satisfaction and professional success. EPISODE RESOURCES https://www.truedentalsuccess.comDental Success NetworkSubscribe to The Dentalpreneur Podcast
1961: Defining Success
Apr 11 2024
1961: Defining Success
On today’s episode, we dive into the highlights of Mark's presentation from last year's Dental Success Summit. This episode is essential for anyone striving to understand and achieve their own definition of success, particularly within the dental profession. Understanding Success: Mark starts by challenging the conventional definitions of success, noting how personal and subjective the term can be. He reflects on his own evolving understanding of success, from a straightforward financial goal in his youth to a more nuanced, fulfillment-driven view in his professional maturity.Diverse Definitions: Drawing on the wisdom of figures like Jim Rohn and Winston Churchill, Mark explores how success can range from personal development and perseverance to achieving specific financial milestones. This segment helps listeners reflect on what success truly means to them beyond societal expectations.Strategic Success in Dentistry: Mark discusses his journey from starting Horizon Dental Group to creating a diverse ecosystem of businesses under the Dental Success Universe. This includes ventures like the Horizon Schools of Dental Assisting and the Dental Success Institute, which have contributed significantly to the dental community's development and success.Expanding Horizons: The talk delves into how these ventures not only fulfilled a market need but also provided Mark with platforms for sharing knowledge and training others, reinforcing his definition of success as adding value to the community.Future Aspirations: With the introduction of Smile Outreach International, Mark outlines his vision for establishing dental clinics in the third world, illustrating his belief that true success involves making a lasting positive impact. Join us as we unpack these insights and more, aiming to help you redefine success on your own terms. EPISODE RESOURCES https://www.truedentalsuccess.com/2024-dental-success-summithttps://www.truedentalsuccess.comDental Success NetworkSubscribe to The Dentalpreneur Podcast
1960: Golden Achievements
Apr 10 2024
1960: Golden Achievements
On today’s episode, we are thrilled to bring you a special presentation from last year's Dental Success Summit, featuring the prestigious Golden Rhino Award. This award celebrates remarkable transformations within the dental community, exemplified by individuals who have achieved exponential growth and success in their practices. The Golden Rhino Award: An introduction to the award and its significance in recognizing outstanding growth and leadership in the dental industry.Spotlight on Success: Explore the incredible journey of Dr. Ben Kacos, Summer Kassmel, and Dr. Matt Slivka, showcasing their phenomenal growth rates of 536%, 262%, and 146%, respectively.Dr. P's Transformation: Dive deep into the case study of this year's Golden Rhino recipient, Dr. P. From his initial struggles and humble beginnings to achieving a remarkable turnaround in his practice.Challenges Overcome: Understand the hurdles Dr. P faced, including navigating business expansion during the pandemic and overcoming regulatory challenges.Blueprint for Success: Insights into the strategies and frameworks that enabled Dr. P's success, including leadership development, team culture enhancement, and operational efficiency.Celebration and Insights: Listen to Dr. P share his personal reflections and future aspirations, providing valuable lessons for dental professionals everywhere. Tune in to learn how these dental professionals turned challenges into opportunities, achieving extraordinary success. Whether you're a dental practitioner looking to grow your practice or someone interested in the stories behind business achievements, this episode is not to be missed! EPISODE RESOURCES https://www.truedentalsuccess.com/2024-dental-success-summithttps://www.truedentalsuccess.comDental Success NetworkSubscribe to The Dentalpreneur Podcast
1957: Empowering Dental Teams in Changing Times
Apr 5 2024
1957: Empowering Dental Teams in Changing Times
On today’s episode, we’re joined by the ever-insightful Dr. Summer Kassmel for a deep dive into the evolving landscape of dental practice management and leadership. Dr. Kassmel, renowned for her expertise and experience in creating high-performing teams and practices, shares her observations on the challenges and changes facing dental professionals today. Listeners will benefit from Dr. Kassmel's expert analysis on a range of topics, including: The impact of current economic conditions on patient treatment acceptance and strategies for maintaining effective patient communication and trust.Innovative approaches to managing same-day cancellations and no-shows, emphasizing the importance of conveying the value of appointments to patients.The significance of personalization in patient communication, particularly in the confirmation process, and the power of establishing a connection with patients to ensure appointment commitment.Insights into the rising stress levels among dental teams, the phenomenon of healthcare fatigue, and practical advice for dental leaders to support their teams through these challenging times.Dr. Kassmel's personal experiences and strategies for hiring and nurturing a leadership team capable of advancing practice culture and mission. This episode is a must-listen for dental professionals seeking to adapt to the current dynamic environment, enhance their practice management skills, and foster a supportive and motivated team. Dr. Kassmel's wisdom and practical advice offer valuable guidance for navigating the complexities of modern dental practice with grace and effectiveness. Don't miss Dr. Kassmel's upcoming keynote speech at the Dental Success Summit, where she will delve further into creating and empowering a leadership team that aligns with your practice's mission and culture. Join us for this transformative event and take your practice to new heights. EPISODE RESOURCES https://www.truedentalsuccess.com/2024-dental-success-summithttps://www.truedentalsuccess.comDental Success NetworkSubscribe to The Dentalpreneur Podcast
1956: A Revolution in Collaboration & Reform
Apr 4 2024
1956: A Revolution in Collaboration & Reform
On today’s episode, recorded at DSS 2023 in San Antonio, TX, Dr. Mark Costes delves into a summit that brought together 700 dental professionals, amassing a staggering 6420 years of collective dental experience. This episode is not just a recount of an event; it's a blueprint for transforming the dental profession through collaboration and collective wisdom. As we celebrated a decade of remarkable gatherings, we ventured to a location that symbolically and geographically represented the unity and midpoint of our diverse community. Despite the boutique setting's cozy limit, the energy and potential within these walls were anything but small. We tackle pressing issues facing the dental world today, from the urgent need for dental education reform to navigating the intricacies of dental insurance. With the average dental student burdened by a colossal $292,000 in debt, and the clinical experience waning amidst rising tuition costs, the call for change has never been louder. This episode passionately argues for a systemic overhaul, one that aligns the cost of education with the quality and quantity of clinical training provided. Insurance, a perennial thorn in the profession's side, is scrutinized for its increasing dominance and the stagnation of dentist reimbursements. This discussion isn't just about identifying problems; it's a rallying cry for unity and action against the forces that undermine dental practice autonomy and financial health. We also shed light on the workforce crisis, touching on the gradual yet hopeful signs of recovery as the pendulum swings back towards a more balanced employer-employee dynamic. The episode takes an honest look at the hygiene department's challenges, advocating for dialogue and mutual respect amidst rising tensions and wage disparities. Central to this conversation is the profession's cultural crisis— a lack of professionalism and camaraderie that threatens the very fabric of our dental community. This episode is a plea for a higher standard, where colleagues support rather than undermine each other, recognizing that the strength of our profession lies in unity rather than division. EPISODE RESOURCES https://www.truedentalsuccess.com/2024-dental-success-summithttps://www.truedentalsuccess.comDental Success NetworkSubscribe to The Dentalpreneur Podcast
1954: Deep into the Four Futures
Apr 2 2024
1954: Deep into the Four Futures
On today’s episode, we embark on a profound journey through the landscape of success, framed by the innovative "Four Futures" framework, which encompasses mind, meaning, muscle, and money. Each quadrant offers a unique lens through which we can evaluate and enhance our lives, challenging us to rethink our definitions of success. The discussion delves deep into the essence of emotional mastery, the richness of personal relationships, the pursuit of legacy, and the tangible metrics of financial freedom. Listeners are invited to explore the delicate balance between professional aspirations and the invaluable treasures of personal fulfillment. The episode also sheds light on the inherent pressures and challenges within the dental profession, underscoring the critical importance of managing stress and cultivating resilience. Through personal anecdotes and reflective questions, the conversation serves as a catalyst for listeners to assess their own lives across these four pivotal areas. In a world where time is our most precious commodity, this episode is a timely reminder to cherish our relationships, prioritize our wellbeing, and navigate our professional journeys with intention and purpose. Whether you're a seasoned professional or just starting out, this episode offers timeless wisdom and practical insights for anyone looking to lead a more balanced and meaningful life. EPISODE RESOURCES https://www.truedentalsuccess.com/2024-dental-success-summithttps://www.truedentalsuccess.comDental Success NetworkSubscribe to The Dentalpreneur Podcast
1953: The Virtual Revolution
Apr 1 2024
1953: The Virtual Revolution
On today’s episode, we have a fascinating conversation with Dr. Justin Scott. As the CEO of Virtual Dental Offices and a practicing dentist, Dr. Scott has mastered the art of blending innovative practice management with clinical expertise. Fresh from his awe-inspiring trip to Iceland, he shares the breathtaking experience of witnessing the Northern Lights with his mother, along with the challenges of navigating the Icelandic winter. Dr. Scott takes us through the journey of his company, Virtual Dental Offices, highlighting its transformative impact on dental practices by leveraging the power of virtual assistants. Balancing his time between clinical duties and his growing business, he offers a fresh perspective on managing dual roles. The episode dives into the vital role of outsourcing in today's dental practices, addressing the workforce crisis and streamlining operations for efficiency. With his finger on the pulse of practice management, Dr. Scott discusses the tasks that are most effectively handled by virtual assistants, from administrative duties to patient interaction, and assures listeners of the robust security measures in place to protect sensitive patient data. He also shares the lighter side of virtual assistance, revealing some of the personal and unique tasks that these remote team members can take on to simplify one's life. EPISODE RESOURCES https://www.virtualdentaloffices.comhttps://www.truedentalsuccess.comDental Success NetworkSubscribe to The Dentalpreneur Podcast
1952: Loan Repayment & Personal Finance Pt. 2
Mar 29 2024
1952: Loan Repayment & Personal Finance Pt. 2
On today’s episode, we have the second installment of our deep dive into student loans and financial strategy with Jake Courtney, a financial planner specializing in student loan consulting from Student Loan Planner. We tackle the tangible scenario of "young Mark," a hypothetical new dental graduate saddled with substantial debt and faced with the daunting task of financial planning. This episode serves as a case study, putting Jake's expertise to the test. We navigate through a realistic situation that many new graduates can relate to — weighing the desire for homeownership against the backdrop of significant student loans and an entry-level associate position. Jake lays out the roadmap for managing a whopping $425,000 in loans while still aspiring to financial goals like purchasing a home or saving for retirement. Our discussion unveils the myths surrounding student loan debt and its impact on acquiring additional loans, like those for a mortgage or dental practice. Jake debunks the idea that a large student loan balance necessarily spells doom for future financial ventures. It's not the debt amount that creditors scrutinize, but rather the ratio of your debt payments to your income. Listeners, especially those just starting in their professional journey, will gain insight into the balance between paying off loans and investing in their future. With Jake's sage advice, we learn about the power of maintaining a high savings rate, the importance of not allowing lifestyle creep with increasing income, and strategic tax filing for minimizing student loan payments. The call to action is clear: for those navigating the complexities of student loan repayment, particularly with looming deadlines like the April 30th consolidation tip shared by Jake, it's critical to seek specialized advice. Engage with professionals at Student Loan Planner, and consider an hour-long consultation that promises to be an invaluable investment in your financial future.   EPISODE RESOURCES studentloanplanner.comhttps://www.truedentalsuccess.comDental Success NetworkSubscribe to The Dentalpreneur Podcast
1951: Loan Repayment & Personal Finance Pt. 1
Mar 28 2024
1951: Loan Repayment & Personal Finance Pt. 1
On today’s episode, we have an insightful two-part series, diving into the complex world of student loans and repayment strategies. Joining us is Jake Courtney, a seasoned student loan consultant and financial planner from Student Loan Planner, whose expertise lies in aiding dentists to navigate the often overwhelming terrain of hefty student loans. We explore the evolving landscape of student loan repayment. Jake, hailing from Dayton, Ohio, brings over nine years of financial advice to the table, helping clients forge individualized plans to maximize savings over their loan repayment timeline. We discuss the shockingly high average debt for dental graduates, the potential for reform, and the introduction of income-driven repayment plans like the new SAVE plan. With the possibility of loan forgiveness after 25 years and the daunting "tax bomb" that could follow, we dissect the risks and strategies necessary to manage this significant financial burden. Whether you're fresh out of dental school or years into your practice, understanding the interplay between your adjusted gross income and your student loan payments is crucial. As we wrap up part one of our discussion, we invite you to join us for part two, where we'll delve deeper into these topics. Remember, preparation is key when it comes to managing student debt effectively. If you're seeking guidance on navigating your student loans or planning for potential forgiveness, reach out to a specialized financial planner like Jake and consider tuning into resources like the Student Loan Planner podcast. EPISODE RESOURCES studentloanplanner.comhttps://www.truedentalsuccess.comDental Success NetworkSubscribe to The Dentalpreneur Podcast