What could be the ultimate choice between Threat Locker and Cyber Fox when it comes to cybersecurity for your business? Ali Johnston, a seasoned IT business owner based in Satellite Beach, Florida, joins us to spill the beans on her decision-making process. Ali details why she chose CyberFOX over ThreatLocker after a comprehensive product evaluation. Her insights highlight that the choice is not as clear cut as it might seem and is heavily influenced by the specific needs of your business.Ali also explains why she wants to switch from N-Able to Kaseya and why she wants to be able to press a button to deploy software.Lastly, we venture into Ali's experiences at various tech events and expos, including the Global Security Exchange (GSX) in Dallas, Texas.  (0:00:12) - Comparing Threat Locker and Cyber Fox(0:08:55) - Cybersecurity for Small Businesses(0:14:28) - Networking and Technology Support for Businesses(0:29:31) - Global Security and School Safety(0:38:26) - Comparing RMM and PSA Software(0:50:56) - Switching RMMs and Marketing Challenges(1:03:20) - Florida Events, News, and Florida Man=== Links from the showBeltech Services: https://beltechservices.com/IT consulting company that offers a range of services, including cybersecurity, cyber insurance, and backup and data recovery.ASIS International: https://www.asisonline.org/ASIS International is a professional organization for security professionals that issues certifications, standards, and guidelines for the security profession.ThreatLocker Signs on as Gold Sponsor for MSP Expo 2024: https://tinyurl.com/58ufep7jSonicWall Revamps Partner Program: https://tinyurl.com/mparva4mFlorida Man Arrested for Settings Ex's Jaguar on Fire: https://tinyurl.com/3ywct4p5=== Upcoming Eventshttps://www.dattocon.com/: October 2-4, 2023, at the Intercontinental in Miami Florida. DattoCon is an annual educational and networking event for Managed Service Providers (MSPs) in North America. The conference provides valuable insights into the latest trends and technologies in the MSP industry, with breakout sessions covering topics ranging from cybersecurity to personnel management. https://events.ascii.com/: October 18-19, 2023, at the Hyatt Regency in Reston Virginia. ASCII Edge is an MSP conference that offers business strategy sessions and fresh content for growing Managed Service Providers (MSPs). https://www.mspexpo.com/east/: February 13-15, 2024, at the Broward County Convention Center in Fort Lauderdale, Florida. MSP Expo 2024 is a trade show for companies in the communications and technology industries, including enterprises and SMBs. === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/Live Show Partner: Computers Done Right: https://computersdoneright.com/Live Show Partner: Instant Houescall: https://instanthousecall.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv

The conference proved to be a grand event, celebrating the achievements of our tech community. The winners of the Best Partner Program, Best Presentation, and Best Swag awards are announced with much fanfare. The Best Partner Program award went to Tech Tribe, while Michael Creen of Solutions Granted clinched the Best Presentation award. Threat Locker, with their consistently excellent swag, bagged the Best Swag award. Our very own Jason Miller defended his title as Community Champ. Tech Tribe took home the award for the Best Partner Program while Michael Creen won the Best Presentation award. Threat Locker emerged as the audience's favorite, bagging the Best Swag award. However, the star of the event was Jason Miller, who successfully defended his title as the Community Champ.We also celebrate Jason Miller, who defended his title as Community Champ with conviction. News: Syncro announces a deeper partnership with Splashtop. This alliance is a significant development for Managed Service Providers (MSPs), offering increased functionality at a more palatable price point. The enhanced features include instant remote control, seamless multi-monitor support, automatic session logging, and improved efficiency with technician collaboration. === Links from the showFlorida Man Drives Excavator Through Walmart: https://tinyurl.com/3xwm8azv=== Upcoming Eventshttps://www.dattocon.com/: October 2-4, 2023, at the Intercontinental in Miami Florida. DattoCon is an annual educational and networking event for Managed Service Providers (MSPs) in North America. The conference provides valuable insights into the latest trends and technologies in the MSP industry, with breakout sessions covering topics ranging from cybersecurity to personnel management. === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/Live Show Partner: Computers Done Right: https://computersdoneright.com/Live Show Partner: Instant Houescall: https://instanthousecall.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv

Michael joins me to chat about the upcoming Techcon Unplugged conference. He shares his thoughts on preparing for a conference as a vendor and his perspective on attending conferences as a vendor, saying he looks for events where MSPs attend and focuses on smaller MSPs rather than very large ones.Michael talks about preparing for presentations at different events. They bring up past ASCII Cup competitions, with Michael going for a three-peat this year. Gabriel, Michael's son, joins briefly to promote Solutions Granted and say he's looking forward to hockey tryouts.As a side note, we have a quick chat about minimizing interruptions for productivity. === Links from the showWebsite: https://solutionsgranted.com/Florida Man Arrested After Trying to Cross the Atlantic in a Giant Hamster Wheel: https://tinyurl.com/4fjw4sda=== Upcoming Eventshttps://techconunplugged.com/: September 7-10, 2023, at the Delta Hotels by Marriott Woodbridge in New Jersey. TechCon Unplugged is a conference for IT business owners featuring expert presentations, hands-on workshops, peer panels, and breakout sessions to help grow your business.https://www.dattocon.com/: October 2-4, 2023, at the Intercontinental in Miami Florida. DattoCon is an annual educational and networking event for Managed Service Providers (MSPs) in North America. The conference provides valuable insights into the latest trends and technologies in the MSP industry, with breakout sessions covering topics ranging from cybersecurity to personnel management. === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/Live Show Partner: Computers Done Right: https://computersdoneright.com/Live Show Partner: Instant Houescall: https://instanthousecall.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv

Evo Security is a cybersecurity company that focuses on Identity and Access Management (IAM) solutions. Join us for an enlightening conversation with Nick Wolf as we unpack the importance of privileged access management, multi-factor authentication, single sign-on, and passwordless logins for small to medium-sized businesses. Hear about how Evo Security provides all these features in a single platform for Managed Service Providers (MSPs) to white label and resell to their end user customers.Evo Secure Login: Evo Secure Login is a feature that allows users to log in securely to Evo Security's platform. It provides a single, scalable, and secure place to configure and manage identity and access. Users can log in to the platform via a web browser login on evosecurity.com or through the Evo Secure Login app on their mobile devices. Evo Secure Login helps eliminate the sharing of admin credentials and provides a centralized solution for managing user access.Evo Elevated Access: Evo Elevated Access is a capability that enables admins and technicians to elevate their privileges within Evo's platform. With Evo Elevated Access, technicians can log in as themselves and have the ability to perform privileged actions, such as provisioning and auditing, within the platform. This feature helps reduce the risks associated with shared admin credentials and provides granular privileged access control. === Links from the showWebsite: https://www.evosecurity.com/Bitwarden Secrets Manager Safeguards Sensitive Credentials: https://tinyurl.com/3fnndwz2=== Upcoming Eventshttps://techconunplugged.com/: September 7-10, 2023, at the Delta Hotels by Marriott Woodbridge in New Jersey. TechCon Unplugged is a conference for IT business owners featuring expert presentations, hands-on workshops, peer panels, and breakout sessions to help grow your business.https://www.dattocon.com/: October 2-4, 2023, at the Intercontinental in Miami Florida. DattoCon is an annual educational and networking event for Managed Service Providers (MSPs) in North America. The conference provides valuable insights into the latest trends and technologies in the MSP industry, with breakout sessions covering topics ranging from cybersecurity to personnel management. === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/Live Show Partner: Computers Done Right: https://computersdoneright.com/Live Show Partner: Instant Houescall: https://instanthousecall.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv

Join us as we chat with Craig, who discusses his crucial role as the bridge between external stakeholders and the internal teams designing the new Pax 8. We explore the significance of listening systems, advisory councils, and focus groups in understanding and delivering what the ecosystem needs. Craig shares how his role focuses on creating a three-sided marketplace that serves partners, customers, and vendors, offering unique experiences for each stakeholder. Pax8 is a company that offers a cloud marketplace for businesses to buy, sell, and manage cloud solutions, The Pax8 Marketplace is a platform that allows businesses to quote, order, bill, and provision cloud products in one place, all with one monthly bill. === Links from the showTo learn more about Pax8: https://www.pax8.com/en-us/Register for Pax8Beyond 2024: https://www.pax8beyond.com/=== Upcoming Eventshttps://techconunplugged.com/: September 7-10, 2023, at the Delta Hotels by Marriott Woodbridge in New Jersey. TechCon Unplugged is a conference for IT business owners featuring expert presentations, hands-on workshops, peer panels, and breakout sessions to help grow your business.https://www.dattocon.com/: October 2-4, 2023, at the Intercontinental in Miami Florida. DattoCon is an annual educational and networking event for Managed Service Providers (MSPs) in North America. The conference provides valuable insights into the latest trends and technologies in the MSP industry, with breakout sessions covering topics ranging from cybersecurity to personnel management. === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/Live Show Partner: Computers Done Right: https://computersdoneright.com/Live Show Partner: Instant Houescall: https://instanthousecall.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv

We understand how vital lead generation is for MSPs and the significance of influential leadership coupled with effective messaging. We also highlight the transition from a break-fix model to a proactive approach and the critical role of a solid contract in MSP protection. We tackle the common marketing challenges MSPs face and discuss why hitting a growth plateau might signal a need for a change in leadership.The final segment of our chat takes us through the fascinating world of paywalls, marketing, and conversions. We discuss the necessity of tracking visitors to websites, and the techniques for effectively converting these visitors. === Time Stamps(0:05:30) - Uncle Marv rant about "junior" and eBay return(0:11:53) - Introduction to MSP Corne(0:14:45) - Discussion on the importance of effective leadership and messaging in lead generation for MSPs.(0:17:05) - Insight on the transition from a reactive to a proactive model in IT and the challenges that come with it.(0:21:15) - The importance of a solid contract for MSP protection; Strategies on how IT firms can increase their revenue.(0:32:24) - Deep dive into the world of paywalls, marketing, and conversions.(0:35:45) - Discussion on the importance of tracking visitors to websites and techniques for effectively converting these visitors.(0:52:40) Florida Man and a fox stealing breakfast burritos=== Links from the showQuestion of the Month: https://www.itbusinesspodcast.com/p/monthly-q/What is your most unique or memorable gift that you've given to a client to say thank you?MSP Corner Facebook Page: https://www.facebook.com/groups/mspcornerMSP Corner LinkedIn Page: https://www.linkedin.com/company/msp-corner/Florida Man Proposes to Girlfriend with a hot dog: https://tinyurl.com/4ach78cnFlorida Man Robs Wendy's with Alligator: https://tinyurl.com/3jnn5btf=== Get your NetAlly CyberScope from Amazon: https://amzn.to/3qwDdSR=== Upcoming Evntshttps://techconunplugged.com/: September 7-10, 2023, at the Delta Hotels by Marriott Woodbridge in New Jersey. TechCon Unplugged is a conference for IT business owners featuring expert presentations, hands-on workshops, peer panels, and breakout sessions to help grow your business.https://www.dattocon.com/: October 2-4, 2023, at the Intercontinental in Miami Florida. DattoCon is an annual educational and networking event for Managed Service Providers (MSPs) in North America. The conference provides valuable insights into the latest trends and technologies in the MSP industry, with breakout sessions covering topics ranging from cybersecurity to personnel management. === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/Live Show Partner: Computers Done Right: https://computersdoneright.com/Live Show Partner: Instant Houescall: https://instanthousecall.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv

In this episode, we take a closer look at the NetAlly CyberScope, the world's first handheld cybersecurity analyzer. We'll explore the features and capabilities of this innovative tool, including a demo of the product in action. We'll also discuss how CyberScope can be used for Wi-Fi site assessments and how it can be paired with Nmap for effective network security assessments. We’ll also keep you updated on key industry events like the upcoming TechCon Unplugged conference and the new Team Plan launched by Syncro for MSPs. This episode is a must-listen for anyone keen on staying informed about the latest in IT and keen to learn from real-life experiences. Here are some features of the NetAlly CyberScope: Comprehensive Cyber Security Assessment: The CyberScope provides a thorough assessment of cyber security risks, allowing users to identify vulnerabilities and potential threats.Network Vulnerability Scanning: The CyberScope includes a network vulnerability scanner that helps identify security weaknesses in the network infrastructure.Portable and Powerful: The CyberScope is designed to be a portable tool, allowing users to perform security assessments on-site. It combines multiple functionalities into a single device.Wi-Fi AP and Client Detection: The CyberScope can detect all Wi-Fi access points (APs) and clients across multiple channels, providing insights into the RF reach inside and outside a facility.Endpoint and Network Discovery: The CyberScope supports endpoint and network discovery, allowing users to identify devices connected to the network and gather information about them.Wireless Security Scans: The CyberScope can perform wireless security scans to identify potential vulnerabilities in wireless networks.Ruggedized Design: The CyberScope is built with a ruggedized design, making it suitable for use in various environments and conditions.These features make the NetAlly CyberScope a powerful tool for assessing and analyzing cyber security risks at the site access layer.=== Links from the showQuestion of the Month: https://www.itbusinesspodcast.com/p/monthly-q/What is your most unique or memorable gift that you've given to a client to say thank you?NetAlly CyberSCope Product Page: https://cyberscope.netally.com/Get your NetAlly CyberScope from Amazon: https://amzn.to/3qwDdSRNMap - Network Mapping Tool to scan for open ports and vulnerabilities: https://nmap.org/Florida Man Throws Rocks Inside McDonald's: https://tinyurl.com/bddy7fue=== Upcoming Evntshttps://techconunplugged.com/: September 7-10, 2023, at the Delta Hotels by Marriott Woodbridge in New Jersey. TechCon Unplugged is a conference for IT business owners featuring expert presentations, hands-on workshops, peer panels, and breakout sessions to help grow your business.https://www.dattocon.com/: October 2-4, 2023, at the Intercontinental in Miami Florida. DattoCon is an annual educational and networking event for Managed Service Providers (MSPs) in North America. The conference provides valuable insights into the latest trends and technologies in the MSP industry, with breakout sessions covering topics ranging from cybersecurity to personnel management. === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/Live Show Partner: Computers Done Right: https://computersdoneright.com/Live Show Partner: Instant Houescall: https://instanthousecall.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv

Listen in as we converse with Lori Saitz, the CEO of Zen Rabbit, about the significance of appreciating clients and how it can positively impact our business relationships. We explore the law of reciprocity, and how sending a simple thank you to your clients can create an environment of loyalty and trust. Lori takes us through her journey of creating and scaling Zen Rabbit, a business centered around thanking clients through unique gifts like the Gratitude Cookie.Join us as we brainstorm creative and thoughtful ways to thank our clients, building stronger relationships beyond the traditional coffee mugs and holiday gifts. Lori shares her insights on how offering personal experiences or meaningful gifts at any time of the year can leave a lasting impression. From referencing BrownieLocks.com for a list of holidays and celebrations throughout the year, to our own experiences of sending heart-shaped toffee to clients in February, this conversation is packed with inventive ideas.As the discussion progresses, we uncover the concept of appreciation marketing and how it differs from promotional items. Lori breaks down why gift cards can sometimes be limiting and why it's essential to give something that the recipient will actually use. This episode also features news about VPN vulnerabilities, the promotion of Craig Donovan at Pax 8, and our regular Florida Man story segment. Don't miss out on this enriching conversation filled with valuable tips and advice.=== Links from the showLori's Website, Zen Rabbit: https://zenrabbit.com/Predictably Irrational (by Dan Ariely): https://amzn.to/3DR1TbIDaily, Weekly, and Monthly Observances: https://www.brownielocks.com/News: Top VPN services can be tricked: https://tinyurl.com/yxdtun44News: Pax8 Names Craig Donovan Chief Experience Officer: https://tinyurl.com/yrnyuwxxFlorida Man Steals Keys from Stroller at EPCOT: https://tinyurl.com/3w2bw6d5Man Breaks into Florida Church, Baptizes himself, then Steals: https://tinyurl.com/39c6hfk4=== Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/Live Show Partner: Computers Done Right: https://computersdoneright.com/Live Show Partner: Instant Houescall: https://instanthousecall.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv

Watch the video recording here: https://youtu.be/msg6U6GXzUYNaviStack is a game-changer for IT service providers and vendors. This robust platform streamlines your access to content, white-label materials, technical documentation, and sales collateral from all your vendors, all in one place. Plus, it offers a seamless way to communicate with your vendor ecosystem directly within the portal. NaviStack also facilitates communication with vendors directly within the portal, making it easier for IT service providers to grow their businesses.Peel back the layers of vendor-partner communication as we delve into the challenges and solutions NaviStack brings to the table for scaling channel programs. Feel the pulse of a new era as we discuss how transparency on this platform has led to fascinating scenarios concerning product reviews and vendor contact. Discover how NaviStack elevates vendor-MSP communication to an unprecedented level, empowering MSPs to lean more on their vendors and grow their businesses effectively.=== Channel Program website: https://channelprogram.com/NaviStack: https://channelprogram.com/navistackIndustry Event Calendar: https://channelprogram.com/industrycalendar=== Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/Live Show Partner: Computers Done Right: https://computersdoneright.com/Live Show Partner: Instant Houescall: https://instanthousecall.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv

In this episode, Uncle Marv discusses his choice between Threat Locker and CyberFox Elevate for privileged access management and auto elevation in his IT business. He provides insights into his decision-making process and explains why he ultimately chose Threat Locker due to its zero-trust approach, application whitelisting, and ring fencing capabilities.Key Takeaways:Uncle Marv shares his experience with renting a vehicle from SIXT and suggests sticking with reliable service providers even if the price is slightly higher.Marvin talks about his decision to choose Threat Locker over CyberFox Elevate for privileged access management due to Threat Locker's zero-trust approach and additional security features.Threat Locker's approval system for running applications provides increased control and security.Marvin plans to implement Threat Locker on his law firm clients' endpoints and may consider using AutoElevate for other clients in the future.The show also mentions the launch of the NaviStack tool by the channel program, which allows MSPs to visualize their vendor stack and streamline operations.===Hissing alligator protects nest in Florida backyard: https://tinyurl.com/4fwmvyy6=== === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/Live Show Partner: Computers Done Right: https://computersdoneright.com/Live Show Partner: Instant Houescall: https://instanthousecall.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv=== #ITBusinessPodcast #ITBusiness #PrivilegedAccessManagement #AutoElevation #ThreatLocker #CyberFoxElevate #Florida #MSP #ManagedServiceProviders #Cybersecurity #ZeroTrust #ApplicationWhitelisting #RingFencing #Navistack #VendorStack #VisualizeStack #ChannelProgram #ITSecurity #ITSupport

In this episode of the IT Business Podcast, Marvin talks about the importance of customer service in running a successful IT business. He emphasizes the significance of active listening to understand customer needs and frustrations. Marvin shares his experiences and interactions with clients over the years, emphasizing the value of giving full attention, avoiding interruptions, and showing empathy to build strong client relationships.Key Takeaways:Prioritize active listening: Focus completely on the customer, avoid distractions, and let them speak without interruptions.Clarify and paraphrase: Repeat back to the customer what you heard to ensure understanding.Show empathy: Understand and acknowledge their frustrations and concerns with technology.Be proactive: Keep customers informed throughout the process, addressing their needs promptly.Avoid judgment: Approach customers with an open mind and without judgment.=== Links from the showFlorida Man arrested after spraying women with garden hose: https://tinyurl.com/yms5yu77Florida Man arrested after dunking woman's head in vat of tar: https://tinyurl.com/47t3vcc7=== Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/Live Show Partner: Computers Done Right: https://computersdoneright.com/Live Show Partner: Instant Houescall: https://instanthousecall.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv=== #ITBusinessPodcast #TechTalk #CustomerService #TechToTech #BusinessTips #Entrepreneurship #TechNews #ITConsulting #SmallBusiness

In this episode of the IT Business Podcast, host Marvin Bee interviews Ed Mana, the founder and CEO of Bizzity, a software-as-a-service platform aimed at helping managed service providers (MSPs) improve their sales and marketing processes. Bizzity focuses on making sales and marketing faster and easier for MSPs, helping them save time, boost revenue, and focus on growing their business. The platform offers features such as streamlined quoting processes, efficient integration with other tools, fast data syncing, and real-time analytics and reporting.Overall, Bizzity aims to provide MSPs with a comprehensive solution to enhance their sales and marketing efforts and ultimately boost their business success.Key Takeaways:Bizzity is a software-as-a-service platform designed to help MSPs improve their sales and marketing processes.The platform focuses on streamlining quoting processes, offering efficient integrations, fast data syncing, and real-time analytics.Bizzity prioritizes customer fit and aims to have raving fans rather than raving lunatics as clients.The software provides features like version control to avoid quote mistakes and a dashboard for a clear overview of the sales process.Bizzity's product feed includes 1.3 million records, accessing major distributors like D&H, TD Synnex, and Ingram.The platform offers real-time updates and fast analytics to ensure MSPs can work efficiently and close deals quickly.Website: https://www.bizzity.com/=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email PitchIT@ConnectWise.com.Join the PitchIT  waitlist for next year: https://www.connectwise.com/theitnation/pitchit=== #ITBusinessPodcast #ManagedServiceProviders #ITProfessionals #ConnectWisePitchIT #SummerSeries #PitchItProgram #ITNationConnect #MSPs #SalesAndMarketing #Bizzity #SoftwareAsAService #QuotingProcess #Integrations #DataSyncing #RealTimeAnalytics #ManagedServices #ChannelCon #ITNation #TechBusiness #BusinessTechnology

In this episode of the IT Business Podcast, host Marvin Bee speaks with Juan Fernandez, the channel chief, and Tiffany Ricks, the founder of HacWare. HacWare is a startup competing in ConnectWise's PitchIT program, which aims to find vendors with emerging technologies that complement ConnectWise's ecosystem and support MSPs.HacWare provides a 100% automated phishing simulation and security awareness training platform to educate end-users on identifying and avoiding phishing attempts. Their platform utilizes generative AI to create targeted phishing simulations based on real phishing trends and user vulnerabilities. HacWare's reporting goes beyond simple pass/fail results, providing insights into risky user behaviors and the potential cost of security breaches to the organization.Key Takeaways:HacWare is an automated phishing simulation platform using generative AI for targeted training.HacWare's reporting offers insights into risky user behaviors and potential costs of security breaches.HacWare's platform helps MSPs save time, increase revenue, and provide value to their customers.HacWare distinguishes itself through its unique generative AI capabilities, compliance support, and partner support program.Website: https://www.hacware.com/=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email PitchIT@ConnectWise.com.Join the PitchIT  waitlist for next year: https://www.connectwise.com/theitnation/pitchit=== #ITBusinessPodcast #ConnectWise #PitchIT #PhishingSimulations #AIsecurity #MSPs #ManagedServiceProviders #CybersecurityTraining #EmergingTechnologies #TechStartups #CybersecurityAwareness #ITNationConnect #InformationSecurity #SecurityTraining #CyberThreats #DataProtection #ITBusiness #AIinCybersecurity #PhishingPrevention #CybersecuritySolutions #TechEntrepreneurs

In this episode of the IT Business Podcast, host Marvin Bee interviews Larry Meador, the channel chief for DataStream Insurance. DataStream is a specialty cyber insurance-only broker with over 40 different carriers in their portfolio. They focus on partnering with MSPs and MSSPs to help their SMB clients get insured. The company uses AI and machine learning to analyze data, enabling them to offer better products and help MSPs get ahead of the insurance process. The discussion revolves around the misconceptions surrounding cyber insurance and the recent increase in premiums due to a lack of understanding from some insurance carriers.Key Takeaways:DataStream is a specialty cyber insurance-only broker, working with MSPs and MSSPs to insure SMBs.DataStream uses AI and machine learning to analyze data and offer better insurance products.Cyber insurance has experienced a rise in premiums due to some insurance carriers' lack of understanding about the unique risks involved.MSPs can benefit from partnering with DataStream to save time and reduce liability when referring customers for cyber insurance.The IT Nation Connect in November will feature a Pitch It program where DataStream will participate as an emerging vendor.Website: https://datastreaminsurance.com/=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email PitchIT@ConnectWise.com.Join the PitchIT  waitlist for next year: https://www.connectwise.com/theitnation/pitchit=== #ITBusinessPodcast #ITprofessionals #cyberinsurance #MSPs #MSSPs #ITNationConnect #PitchItProgram #DataScience #AI #machinelearning #cybersecurity #emergingvendors #SMBs #insurance #cyberresilience #actuarialdata #premiums #ITNation #Orlando #technology #cyberliability

In this episode of the IT Business Podcast, host Marvin Bee interviews Nathaniel Morris, from EQ Digital, on maximizing technological value for businesses. They discuss how technology is an expensive investment, and many companies fail to get the most value out of it due to improper deployment, redundancies, and lack of understanding of its impact on the business. Nathaniel emphasizes that technical teams need to understand the business context and articulate how technology can enable better capabilities and deliver more value to the company.Nathaniel explains how companies can identify issues with their culture, trust, and clarity, which are essential for a healthy technology organization. He emphasizes the importance of transparency and alignment between business and tech partners to deliver real value to customers.Highlights:Technology is an expensive investment, and businesses need to ensure they get the maximum value out of it.Technical teams should focus on understanding the business context and how technology impacts the organization positively.Companies can add 20% in business value without adding new technology by leveraging existing resources and understanding their impact on the business.When technology decisions are made without considering the business's needs and customer experience, it can lead to significant financial losses.An outside perspective can help identify and address trust, clarity, and culture issues within an organization.Building culture is about creating the right conditions and ensuring a trustworthy environment with clarity for employees.Healthy technology organizations require a balance of trust, culture, and clarity among their teams.Transparency between technology providers and clients fosters a partnership that drives value for both parties. EQ Digital focuses on emotional intelligence and business alignment in the digital transformation process.=== Website: https://eqdigital.com/=== #ITBusinessPodcast #businessandtech #technologyalignment #harmonyinbusiness #leadership #businessvalue #ITstrategy #technologyconsulting #businessoptimization #digitaltransformation #businessintelligence #EQDigital #ROI #vendors #trust #culture #clarity #processoptimization #partnerrelationships #businesscontext #technologyimplementation #technologyintegration #businessgrowth #businesssuccess

In this episode of the IT Business Podcast, host Marvin Bee and Sean Lardo discuss the ConnectWise PitchIT program, a shark tank-like competition for emerging vendor technologies and services that complement the ConnectWise ecosystem and support the MSP mission. They introduce Brian Doyle, co-founder and CEO of vCIOToolbox, a unified platform for VCIOs and VCsOs to engage with their customers, build roadmaps, and guide them towards using technology to improve their organizations. vCIOToolbox consists of two core products: On-Point Manage and Cyberance, which help MSPs build cyber programs for their customers and create new revenue streams. Brian explains how vCIOToolbox streamlines the process of conducting QBRs (Quarterly Business Reviews) and building strategic plans with customers to align technology goals with business objectives. The Power QBR Formula Blueprint is introduced as a five-step process to improve customer relationships and retention. Brian also talks about the Ramp Camp, a coaching and training program to help MSPs implement the vCIOToolbox process effectively.Key Takeaways:ConnectWise PitchIT program is a shark tank-like competition for emerging vendor technologies and services that complement the ConnectWise ecosystem and support the MSP mission.vCIOToolbox is a unified platform for VCIOs and VCsOs that helps engage with customers, build roadmaps, and guide them towards leveraging technology for organizational improvement.vCIOToolbox  offers two core products: On-Point Account Management Platform and VC Sub-suite Cyberants, aiding MSPs in building cyber programs and generating new revenue streams.The vCIOToolbox process streamlines QBRs and helps align technology goals with business objectives through strategic planning and joint strategic plans with customers.The Power QBR Formula Blueprint is a five-step process for conducting effective QBRs and enhancing customer relationships.Ramp Camp is a coaching and training program to help MSPs implement the vCIOToolbox  process with accountability and optimize results.Website: https://vciotoolbox.com/=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email PitchIT@ConnectWise.com.Join the PitchIT  waitlist for next year: https://www.connectwise.com/theitnation/pitchit=== #ITBusinessPodcast #ConnectWise #PitchIT #MSP #ManagedServiceProviders #Technology #IT #VCIO #CyberSecurity #QBR #QuarterlyBusinessReview #ITNationConnect #EmergingVendors #BusinessImprovement #StrategicPlanning #TechnologyRoadmap #CustomerEngagement #BusinessObjectives #RampCamp #Coaching #Training #Accountability

In this episode of the IT Business Podcast, host Marvin Bee continues the summer series on the ConnectWise PitchIT program. He is joined by Sean Lardo, who explains that PitchIT is a shark tank-like competition sponsored by ConnectWise. The featured vendor in this episode is Josh Kindiger from Grok Stream, a company specializing in AI and machine learning for operations centers of MSPs. They integrate with various systems, helping MSPs proactively and predictively identify and fix problems in real-time, aiming for self-healing operations. Their multi-tenant platform ensures data security and offers efficient implementation, showcasing value in a short timeframe.Key Takeaways:PitchIT is a competition sponsored by ConnectWise, seeking the best emerging technologies to support MSPs.Grok Stream is an AI and machine learning company focused on optimizing operations centers for MSPs.Grok Stream's platform integrates with RMMs and ticketing systems to provide real-time, proactive problem identification and resolution.Their multi-tenant platform ensures data security and allows efficient implementation.The goal is to help MSPs achieve self-healing operations and ensure customer satisfaction with minimal downtime.Website: https://grokstream.com/=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email PitchIT@ConnectWise.com.Join the PitchIT  waitlist for next year: https://www.connectwise.com/theitnation/pitchit=== #ITBusinessPodcast #ConnectWise #PitchIT #MSP #AI #MachineLearning #GrokStream #OperationsCenter #RealTime #Proactive #SelfHealing #DataSecurity #TechCompetition #EmergingTechnologies #ManagedServiceProviders #TechStartup #ITNationConnect #TechInnovation #BusinessTech #ArtificialIntelligence

In this episode of the IT Business Podcast, host Marvin Bee and guest Sean Lardo discuss the ConnectWise 2023 Pitch It competition. PitchIT is a shark tank-like competition sponsored by ConnectWise, seeking emerging vendors in the IT space that complement ConnectWise's ecosystem and support the mission of managed service providers (MSPs). The guest for this episode is Ian Garrett from Phalanx, a lightweight data loss prevention and document mapping solution. Phalanx offers data protection by encrypting sensitive documents across various workspaces like Office 365 and Google Workspaces, making it a valuable tool for MSPs serving clients in finance, government contracting, and other sectors handling sensitive information.Key Takeaways:PitchIT is a shark tank-like competition by ConnectWise for emerging vendors in the IT space. The top three finalists of PitchIT get free booth space at IT Nation Connect, and the winner receives a grand prize of $70,000.Phalanx offers lightweight data loss prevention and document mapping to help protect sensitive documents across various workspaces.Phalanx's solution is functional at all levels, from sole proprietors to large enterprises, making it suitable for various MSP clients.The solution operates with Zero Trust data access, enhancing security in remote and hybrid work environments.Phalanx's development was inspired by the need for improved cyber strategies in the post-COVID era of remote work.Website: https://www.phalanx.io/=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email PitchIT@ConnectWise.com.Join the PitchIT  waitlist for next year: https://www.connectwise.com/theitnation/pitchit=== #ITBusinessPodcast #MSP #Connectwise #PitchIt #VendorSpotlight #ConnectWise #ITNationConnect #Phalanx #ZeroTrustDataAccess #DataProtection #DocumentMapping #SecureFileSharing #EndpointSecurity #CloudSecurity

Highlights:Marvin highlights the NetAlly AirCheck G3 Wireless Analyzer, a versatile tool for testing and analyzing Wi-Fi networks, and shares a real-world use case during a client visit.He talks about his experience in building custom servers for a major network upgrade project and compares the cost and convenience of doing so with established vendors like HP, Dell, and Lenovo.Marvin seeks advice from the community on installing Hyper-V for the first time and asks for tips and gotchas to look out for during the process.The podcast also promotes TechCon Unplugged, an upcoming event for IT professionals to gather and share knowledge.Lastly, Marvin mentions the possibility of attending DattoCon in Miami and discusses the benefits of visiting the Kaseya Center for a day trip.=== Here is a list of websites mentioned in the show:AirCheck G3 Wireless Analyzer: netally.com/AirCheckBuy it on Amazon: https://amzn.to/3K9VUlNHP Enterprise: https://www.hpe.com/us/en/home.htmlDell: https://www.dell.com/en-usLenovo: https://www.lenovo.comTechCon Unplugged: techconunplugged.comASCII Cup: https://events.ascii.com/DattoCon: https://www.dattocon.com/=== #ITBusinessPodcast #AirCheckG3 #NetAlly #ITProfessional #ManagedServiceProvider #TechDepartment #VendorPitches #Interviews #Wi-FiTesting #AirCheck #EtherScope #LinkRunner #LinkSprinter #NetworkTesting #TechSupport #DomainController #ActiveDirectory #NetBIOS #VLAN #DataVLAN #PhoneVLAN #NetworkCables #NetworkDiscovery #Wi-FiAnalyzer #CustomServers #ServerConfiguration #HyperV #VirtualMachines #ScreenConnect #ConnectWise #RemoteSupport #InstantHouseCall #TechConUnplugged #ASCII #DattoCon #ITConference #Miami #ITServices

In this episode of the IT Business Podcast, our guest is Karla Reffold, COO of Orpheus Cyber, a company specializing in vulnerability prioritization and risk ratings. Karla explains how their platform helps organizations improve their security by predicting which vulnerabilities are likely to be exploited in the future, saving time and resources. She also discusses how Orpheus Cyber assists with supply chain management by providing risk ratings for suppliers. The episode concludes with the host expressing excitement about meeting Karla at IT Nation Connect.Highlights:The Pitch It 2023 program is a Shark Tank-style competition sponsored by ConnectWise.Orpheus Cyber offers vulnerability prioritization and risk ratings.Their platform predicts which vulnerabilities are likely to be exploited in the future, saving time and resources.Orpheus Cyber's platform also helps with supply chain management by providing risk ratings for suppliers.The platform eliminates the need for time-consuming and incomplete questionnaires.Maintaining up-to-date vulnerability scans and considering supply chain management are crucial for MSPs.Orpheus Cyber's solution is efficient, fast, and cost-effective, especially for small to medium businesses.Website: https://orpheus-cyber.com/=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email PitchIT@ConnectWise.com.Join the PitchIT  waitlist for next year: https://www.connectwise.com/theitnation/pitchit=== #ITBusinessPodcast #MSP #Connectwise #PitchIt #VendorSpotlight #ConnectWise #ITNationConnect #SharkTankCompetition #Startups #MSPs #Cybersecurity #VulnerabilityPrioritization #RiskRatings #SupplyChainManagement