Alan Weiss's The Uncomfortable Truth®

Alan Weiss

Alan Weiss's The Uncomfortable Truth® is a weekly broadcast from “The Rock Star of Consulting,” Alan Weiss, who holds forth with his best (and often most contrarian) ideas about society, culture, business, and personal growth. His 60+ books in 12 languages, and his travels to, and work in, 50 countries contribute to a fascinating and often belief-challenging 20 minutes that might just change your next 20 years. read less

A Conversation with Jeff Herman
6d ago
A Conversation with Jeff Herman
Jeff has been representing me for over 30 years, and was responsible for acquiring publishers (McGraw-Hill, Wiley, Macmillan, AMACOM, et. al.) for my four best-sellers, including the 30-year, 6-edition Million Dollar Consulting. He is responsible for thousands of published works and hundreds of authors’ happiness. For example, he represented the famous Why Bad Things Happen to Good People. We talk of the takeover of publishing by large venture capital firms. We discuss why hard copy books have never disappeared or even greatly diminished, despite the false prophets of electronic dominance. Learn how to create a query letter and formal proposal to “sell” an agent to represent you, and why publishers are expecting the authors to market and sell enough books to pay for the entire initial press run (sad, but true, and publishers know next-to-nothing about marketing these days, and wouldn’t invest in it even if they did). Publishers once paid for advances, but now they want the “advance” from you in terms of initial sales. You can, of course, pay between $50,000 and substantial six-figure amounts to firms which will “guarantee” a best-seller position in the New York Times or Wall Street Journal, but it’s for a nanosecond. I know people who have done it. They don’t even deserve the nanosecond. Jeff talks about the distinctions of the power of reviews vs. testimonials, and what it takes to convince an agent to represent you. This is a fast and furious tour through modern publishing. You might want to fasten your seat belt. Most of my business and referrals have originated with my books.
Proportionality
Sep 13 2023
Proportionality
I received a letter from someone who had subscribed to one of my newsletters for $250 annually. He was late, but I accepted him, and he demanded—not requested—that I send him all the issues he has missed. I did that and he complained that they weren’t always in the same format, although I think that was a matter of his equipment, not mine. Now he’s complained that he didn’t get the final (August) issue and went on to lecture me about responsibilities, living up to promises, what constitutes professional businesses, yada yada, yada—sanctimony on parade. And, of course, I had sent it, who knows why he didn’t get it. Ordinarily, I simply provide what’s requested, but I told this guy to buzz off, except with my New Jersey vocabulary. The vast probability with these things is that the problem is on the receiving end. But, more than that, we’re looking at: • A return of Covid • Wildfires around the world, including absolute carnage in Maui • A seemingly endless war in Ukraine • Poor public services (this guy is in Italy, and they’re bad) • Social justice demands • Polarized politics Now, I know that neither you nor I go through this litany every time we have a difficulty to rationalize that we’re overreacting. But there is a limit to overreacting. This was a single issue of an electronic monthly newsletter which is probably in his spam file and which was promptly replaced. So, I told him off and told him I wouldn’t accept any further subscriptions from him. Maybe it was petty, but he’s an ass. And that’s the uncomfortable truth.
I'm Old Fashioned
Aug 31 2023
I'm Old Fashioned
An “old fashioned” is a fabulous cocktail. The official origin of the drink is still heavily debated. While the Waldorf-Astoria in New York by way of the Pendennis Club, a private social club in Louisville, KY has been crested as the birthplace of the cocktail as we know it today, the publication of Modern American Drinks, by George Kappeler, in 1895 mentions the recipe for the Old Fashioned Whiskey Cocktail that Simonson describes as the evolutionary link between the whiskey cocktail and Old-Fashioned as we know it. I will admit to being “old fashioned.” I believe in courtesy and a balance of personal preference with societal conformance. Recently in Toppers, a world-class restaurant in Nantucket’s Wauwinet Inn, some people had on jackets (once a must) but most had on “resort casual,” shirts and slacks for men, summer dresses for women. One woman, dressed in that manner, came in with a man who had on shorts, a polo shirt, and flip-flops. You might say he was an individualist. Or you might say he was a slob. What did this nicely dressed woman think when he showed up that night? I hold open doors for people when I’m slightly ahead of them. I open the car door for women. If I’m wearing a hat I take it off in a restaurant or in a meeting or in the theater. I don’t “work my phone” at meals with others, nor do I tell stories loudly enough for people to hear me who are driving by. I’m adept at yawning without making a noise like an oncoming tornado, and I say God Bless You when someone sneezes. No one has accused me of violating the separation of church and state as yet.
The Bridge
Aug 24 2023
The Bridge
In 1973, D. Keith Mano wrote his only science fiction book, The Bridge. It takes place in 2035, over 60 years since its original publication, but only 12 years from today. It is about radical environmentalism run amok with a “green” socialist government.  The government decides to give earth back to nature, after already protecting all animal and plant life, but the fact that we destroy microbes every time we breathe is the final straw. Cars have been eliminated, people return to the fields. The world is incapable of complex technology. Obesity is social standing.  There is resistance, but it is ineffective. Diseases must go untreated. Tumors are declared autonomous life forms, and protected.  Everyone must commit suicide, squads are deployed to kill those who don’t and then they will commit suicide, until the earth is free of all humans.  The hero, Priest, is determined not to die but to find his wife. He must cross the decayed and destroyed George Washington Bridge, hence, the book’s name. When I read the book, 50 years ago, six years out of undergraduate school, I felt it was dystopian fiction, imaginative but implausible.  Just yesterday I read of a scientist in a scholarly journal who discussed the “full life of plants, including their communications and emotions.”  Barry Goldwater was urgently warned in his presidential bid in 1964 NOT to say that extremism is sometimes justified. Yet he said, “Extremism in the defense of liberty is no vice.” He lost in a landslide to Lyndon B. Johnson. Exercise, religion, philanthropy, volunteerism, education, travel: You name it, anything that takes you to extremes is likely to be terrible for you, even if moderate amounts are positive for you.  I’m predicting that the inhumane harvesting of animals will be a major and divisive cause in the near future, and it deserves to be remedied. But ending the consumption of animals by law is well on the way over the slope.  Do you think you can’t be arrested for harming a tree or a bush? A woman just petitioned the Rhode Island legislature to make it a felony to use your fingers to pretend to point a fictitious gun at someone.  When everyone’s every grievance is a demand that the entire world observes and honors, otherwise there is oppression and resultant entitlement, we may just be heading for The Bridge. Good luck trying to cross it.
Breathing Space
Aug 17 2023
Breathing Space
When we see an empty ballroom, or stadium, or theater, we can see unlimited possibilities if we have any creative juices at all. We can stage performances, meetings, athletic events, entertainment, networking opportunities, and so forth. But then we think of our fictitious “business life” and “personal life” duality, and we bifurcate that huge space with a wall right down the middle, a line of demarcation with separate pursuits on each side. And then we create meetings, obligations, failure work, responsibilities, “bucket lists,” one-way streets, detours, “do not enter” zones, a great deal of noise, and misdirection. We become mice in a maze of our own creation, and that once huge, empty, high-potential space has become a tiny, oppressive place. The fact is, we have one “life,” period. Personally, I have no problem whatsoever taking a few phone calls at the beach on vacation, just as I have no problem taking a weekday afternoon and spending it at my pool. I can engage in one of my hobbies on a Thursday morning and write part of my next book or create a proposal on Saturday morning. I never feel “cheated” of time, nor that I’m “intruding” on some other portion of my life! If you have to go to Staples to pick up some office supplies, wouldn’t you also stop at the grocery to pick up some food for dinner? Or are those two separate trips, one for each “life”?! We can’t keep closing in on our “breathing space,” enclosing ourselves and reducing our huge space and opportunity to small warrens and corners. If we do, we’re going to run out of oxygen.
Unsolicited Feedback
Aug 10 2023
Unsolicited Feedback
Let me harshly deal here with people who provide you with feedback you didn’t ask for, don’t require, and can’t use. That applies to feedback which is too positive as well as too negative. We talk here about the trivialists, the hypocrites, the projectionists, and the general pains in the ass. Those who claim the only thing to do with feedback is to consider it are directing you toward the life of the ping pong balls or pickle balls being whacked back and forth. You’ll hear some of my standard replies when offered unsolicited feedback and why even my mother fell into my feedback hell. No one is erecting statues to critics in the park, even to replace those Columbus statues so ardently removed. We honor creators, not critics. Thus: Defend yourself against the time wasters and underminers and passive-aggressives who would, with a patina of supposed good intention, try to derail you. Our job is not to please everyone, not to be liked, but rather to help improve people and be respected. We do that through the honest and forthright delivery of good ideas and practices, not through tearing others down. Feedback can radically change others’ behavior, especially if they think you know more than they do. Be careful about intervening when you’re not asked. Telling someone they have lettuce in their incisors or toilet paper draped on their Pradas is, indeed, an act of good will. But telling them they shouldn’t be eating lettuce because they have an eating disorder or that their shoes are inappropriate is not helpful. Don’t believe everything you hear. In fact, try not even to hear everything.
A Conversation with Seth Magaziner
Aug 3 2023
A Conversation with Seth Magaziner
Seth Magaziner and I met when he ran for, and served as, Rhode Island State Treasurer for eight years. I asked that we make this conversation non-partisan, to which he agreed, and as always was gracious with his time and accessibility. We talk about his view of the three biggest issues he sees facing America: climate change, income and opportunity inequality, and the rise of non-democratic movements inside and outside of the country. He talks about the House of Representatives as the purest elected part of government, since Senators can be appointed by governors when the office falls vacant, and the President is actually placed in office by the Electoral College. (Originally and Constitutionally, Senators were appointed by state legislatures and there was no popular vote until the 17th Amendment in 1913.) The discussion covered Ukraine, a war that originally was to see Russia in Kiev in two weeks, and is now in its 500th+ day with Russia on the defensive. I asked what we learned about our own military preparedness. Seth is optimistic that polarization will be lessened, and wants to ensure that the debt ceiling is never again used as a bargaining chip by either party. He points out that there are many bipartisan discussions, agreements, and bills passed that don’t always make the media even now. He told me that he was surprised by “how nice people are in the House”! I surprised him by recommending Washington’s Café Milano, the restaurant where the food is supposed to be mediocre but the neutrality is top priority and power brokers from both parties enjoy meals together. I did tell him reservations are tough and he may have to call on Ms. Pelosi to get a table!
Meaning
Jul 27 2023
Meaning
What do you mean? What do we mean? What is “meaning”? We seem to be engaged existentially in some search for meaning. The Beatles were famous for a spiritual odyssey with Maharishi Mahesh Yogi. We seek such spiritual guidance in many (often strange) forms: sweat tents, therapy, 12-step programs, trodding on hot coals. The meaning in our lives needn’t be religious or spiritual, but one would think it’s above and beyond the trite and every day, sort of a North Star providing guidance. Yet it’s often normative, derived from others. We compulsively seem to emulate others’ styles, behaviors, and beliefs. The definition of meaning is “an important and worthwhile quality or purpose.” We often consider it a magical breakthrough. We picture the guru on the mountaintop (somehow living without running water or electricity, but strangely content) to be consulted and answering in runic complexity. Is this a practical pursuit? Does it matter? Does it make a difference in our daily lives, suiting us when it’s convenient but ignored when “meaning” gets in our way? I think that meaning is like a rudder that provides the direction when we’re not consciously steering. It can provide and enhance resilience and decision making, and can reduce stress and conflict. It can guide our daily actions. Which begs the question: Is meaning an ever-moving goal or is it on our shoulder, sometimes unrecognized and unheard, but available for daily guidance and direction? I’ll reveal what I think it truly is at the end of this podcast.
A Conversation with Tony Estrella
Jul 20 2023
A Conversation with Tony Estrella
I could share theater stories with Tony all day long. As both an actor and director of great stature, his knowledge of the theater and its strengths and weaknesses is impressive. We talk about the myth of the “dying” theater and the “aging” demographic. Tony points out that both the theater and the audiences have been “dying” since birth, to be replaced by new cohorts. His view is that people most appreciate the arts in their middle age and beyond. It’s not all that surprising that younger people often have far less interest. I brought up the “drama within a drama” when an audience medical emergency stops a play, and those times when the “fourth wall” needs to be broken (or shouldn’t be). We’re both big Kevin Kline fans, and we have appropriate “fourth wall” stories (Tony’s is far better). Money is a chronic problem for the arts, because debt kills the ability to experiment and the freedom to fail. It’s dangerous for the arts to become conservative and afraid. We’ve both been colleagues of Oskar Eustis, who is now the artistic director of The Public in New York City, and who’s brought works such as Hamilton to the stage. We parse what Oskar has meant in his writing and speaking about “art being neither red nor blue, but for everyone.” The “Netflix” phenomenon has created serious problems for movies, but there is no such comparison with live theater. Since Thespis began the art form, and two people began speaking to each other on stage, creating dramatic tension and a storyline, the culture of the theater has remained a central element of society. The recent actors’ strike since we recorded this session brings even more relevance to our discussion. I hope you enjoy this conversation as much as I did.
No Benefit, No Doubt
Jul 13 2023
No Benefit, No Doubt
Remember “the benefit of the doubt”? That was meant to convey the belief that, when something was in doubt, give the other person a break. Don’t assume guilt, or fault, or ulterior motive. Maybe it was just a mistake, or an accident, or your misunderstanding. So we tended to ask, “Is that what you meant to say?” or “Why exactly did you do that?” or “Perhaps I’m not understanding this correctly.” We also forgave people when it was their fault, they did make an error. Marriages generally have not ended because of a forgotten anniversary or the divorce rate would be even higher than it is. Today, we almost always assume fault and flaw, and often we assume malice. We don't just believe someone inadvertently causes us pain, we default to the belief that they intentionally wanted to harm us. We don’t see accidents, we see conspiracies. And we don’t forgive or forget. We get even. We’ve moved light years away from “Do unto others….” to “undo others.” The other person isn’t wrong or even mistaken, they are ignorant and unethical. We see this clearly from a higher moral plain. If you’re not here to help me then you must be here to hurt me. There is no middle ground. You’re with me or against me. And if you’re against me, well you’re an inferior and subject to whatever I can dole out to demonstrate that. I’m going to give you the benefit of the doubt and assume that most of you will agree that we ought to give each other a break.
Graduation Day
Jun 29 2023
Graduation Day
How much have times changed in the past 50 years? What is the difference in view point, expectation, and options for college graduates today versus those in 1968? Of course, 1968 was no picnic. The Tet Offensive raged in the Viet Nam War, Martin Luther King and Bobby Kennedy were assassinated, and the inner cities burned. But in ’68, seniors in college became engaged and married soon after graduation, having children in the next few years. That was the sequence then, as religious institutions, schools, and the family dinner table imparted values. An “intact family” (two parents married for the first time and one or more children) constituted 85% of all family units. Today that number is 7%. That is not a misprint. In ’68, young adults were looking at rental apartments leading to buying a home, independence, jobs, travel (no matter how modest), reliance on an extended family—the world was wide open for us. Today, there is the sinkhole of social media, dismal job prospects with ugly commutes or distracting work at home, politicians no one trusts, high stress, a feeling of powerlessness—according to Cigna International, 91% of 18-24 year-olds report they are stressed. People who are optimistic and happy perform better, are healthier, and are more prosperous than those who are pessimistic. (Dan Gilbert, PhD, and his book, Stumbling on Happiness.) In 2021, suicide rates increased after two years of decline, and it’s worst among 15-24 year-olds where it increased by 8% (CDC). The pandemic was terrible, but perhaps more so because today’s youth are not as resilient as their forebears. In less than a generation—55 years—what have we done?
Generations
Jun 22 2023
Generations
50s: Constancy, GI Bill, Levittown, Sputnik, Korean War, Univac, DNA discovered, Joe McCarthy, Hungarian uprising, Montgomery bus boycott 60s: Kennedys shot, King shot, Woodstock, the Beatles, Watts riot and cities burn, Cuban missile crisis, Viet Nam, Bay of Pigs, first televised presidential debate, USSR had hydrogen bomb 70s: Kent State shootings, Watergate, Nixon and Agnew resign, Mars landing, Viet Nam ends, gay liberation movement 80s: CNN begins, Iranian hostages released, Falklands war, Sandra Day O’Connor first female on Supreme Court, Sally Ride first woman astronaut, Challenger explodes, Macintosh computer, Cold War ends with Reagan/Gorbachev, Berlin Wall falls, intense materialism and consumerism, MTV emerges 90s: LA riots, Oklahoma City bombing, Columbine shootings, Persian Gulf War, TWA flight 800 is blown up, relative peace and prosperity, end of USSR, rise of the Internet, Dow Jones clears 2,900 for first time 00s: Al-Qaeda attacks world trade center and Pentagon 9/11, Department of Homeland Security established, invasion of Iraq, Nancy Pelosi first woman Speaker, Michael Jackson dies, economic collapse, Y2K a flop, Barack Obama first black president immediately receives Nobel Peace Prize, Great Recession, Tesla launched 10s: Black Lives Matter, Brexit, occupy Wall Street, launch of the iPhone 4, Trump elected, natural disasters, Boston Marathon bombing, LGBTQ, Ebola, Prince dies We’ve come from a period of constancy to a period of continuing turmoil; from privacy to omnipresent publishing and exposure; from civility to rudeness and aggression; from support for the law to defund the police; and from respect for institutions to near-anarchy. This is not merely the changing of generations or progress or evolution of thought. It is a decline and declivity into amazing self-absorption, disdain for differing opinions, and really a wallowing in ignorance. Our primary institutions of the conveyance of values have all decayed: the schools, organized religion, the intact household, statesmanship. Is this a natural sign of the times, or more like the old trope that the first generation founds a business, the second modernizes and expands it, and the third, having no such hunger, runs it into the ground? The US is about 240 years old, which is one-thousandth of one present of the tenure of the dinosaurs on earth. They were erased by space junk, or they’d still be here. Will we be erased by junking our values?
A Conversation with Chris Kolenda
Jun 15 2023
A Conversation with Chris Kolenda
Chris gave up his commission as a full Colonel in Afghanistan to assist three, four-star generals and two Secretaries of State to try to negotiate with the Taliban. He was the only combat officer ever asked to do so. The lessons he learned he’s applied to both business and charity. Chris specializes in helping leaders, entrepreneurs, and our “wounded warriors.” We talk about the readily-transferable leadership traits that lead to success in private business, including the great discipline and self-accountability that we encounter in most officers. But then there is the difficulty in moving from a world where feedback from below is rarely solicited—and Chris demonstrates how that can best be accomplished—to one where it’s essential to listen to subordinates and customers. He explains his battlefield webinars where executives learn “on the ground” why battles were won or lost, and then examine what those principles mean in their own businesses and lives. You’ll hear about Chris’s remarkable work with wounded warriors and his Saber Six charity, including a 1,700-mile bike ride to visit the gravesites of six men from his unit who died in battle. We also chat about whether the military and private business have grown too “top heavy” with general officers and business executives, and what that means for effectiveness and efficiency. You’ll be hearing this not too far removed from Memorial Day in the U.S., so the conversation provides an excellent opportunity to reflect on others’ service and our own.
LinkedOut
Jun 8 2023
LinkedOut
Learn how I’ve been banned from Linkedin, though not why, because none of us knows why. Consider what might happen to you—with your business, a special event, your reputation—when these aloof, powerful social media platforms simply use stupid algorithms and poorly trained people. Social media are really public utilities at this point and, as much as I’m not a fan of big government control, I do think they need to be controlled just as the gas, electric, and water companies are. Imagine if your accountant, or attorney, or architect refused to talk to you in person and required only automated interactions? How long would you stand for that? What Zuckerberg et. al. created and, too ironically, Musk is now a part of, has morphed into cesspools of disinformation, misinformation, and confirmation bias. I’m told by several people who are social media savvy that only 15% of members post over 75% of content, and 100% of the 15% are either radicals on the right or left. If you want to post photos of family vacations or impress someone with your new boat, go for it. But for most people in professional services, there is too much “noise” and amateurism on social media for them to serve as legitimate marketing routes. Scores of people have written me since I exposed this banishment, telling me that they or friends have been banned for varying amounts of time without explanation. Yet I find myself dealing daily, on Facebook in particular, with profanity, threats of violence to various groups, and rudeness. My model train group was closed by the administrators because the members had become intolerable in their fighting about modelling! It’s social media (not “business media”) and if you haven’t noticed yet, society is getting pretty ugly.
Microaggressions
May 25 2023
Microaggressions
Macroaggressions should be pretty obvious, but even they are often ignored because they are too common. I’ve been involved in shining a light on them for some clients. “Micro” means small and often “unimportant.” So what are “microaggressions”? Well, it certainly is rude to ask an Asian student you don’t know to help with your math homework, which is based on a stereotype. It’s equally rude to ask 6’6” black people if they’re at the university on a basketball scholarship. I know a priest who is that size and immediately says to new people that he never played sports. He’s rather dour at times, and I think it’s because he’s seen too much rudeness that other people simply think is humor. “Dour” isn’t good for a priest. Recently, the leading candidate for superintendent of Easthampton Public Schools claimed he lost his job offer for using the word “ladies” in an email to two women on the board. He said he was “shocked” because he “grew up in a time when ‘ladies’ and ‘gentlemen’ was a sign of respect.” Some of you will remember when Ritz Carlton Hotels (before Marriott bought them and damaged the brand) had a sign in the employee areas that said, “We are ladies and gentlemen serving ladies and gentlemen.” So when do we properly point out and acknowledge inappropriate behavior and language, and when are we simply the “targets” of “diversity and inclusion experts” who see their job as taking shots at anyone who doesn’t meet their particular criteria? I once heard a diversity speaker say that she wasn’t “childless,” but “child-free.” Does that make me “child-burdened”? The House of Representatives has adopted a protocol whereby terms such as “mother, father, and step-sister” are no longer to be used, replaced by “parent and step-sibling.” “Father-in-law” becomes “parent-in-law” in this gender-neutral double-speak. There is no doubt that the rudeness and insensitivity and worse that needs to be changed must be changed, and is intolerable. But I doubt that extends to calling a woman a “lady.”
A Conversation with Lee Duckworth & Larry Dooley
May 18 2023
A Conversation with Lee Duckworth & Larry Dooley
It’s seldom that you can receive uncomplicated answers about the economy and the impact of these turbulent times. Ask five “experts” and you’ll get seven opinions. So I was overjoyed that Lee Duckworth and Larry Dooley from Capital Wealth Management were able to join me and respond to questions about unemployment, bank failures, the Fed’s actions, the TINA principle, and the TARA principle. (I hadn’t heard of these, either, but they make a lot of sense and you’ll see how they’re changing when you listen to the interview.) We chat about the primacy of cash for individuals and organizations in turbulent times, and what some bare minimums are to consider. I’ve always advised people entering professional services that they should have a minimum of six months of regular expenses in the bank when they launch their practice. Find out if I’m right or wrong. We discuss the very low unemployment we’re experiencing and the fact that there are two jobs for every person seeking one. We review consumer spending, especially in hospitality and travel. There are very original insights on the bank failures in California of a few weeks ago, and the need to check on whether deposits are actually insured or not. I raise the issue about the large withdrawals from Schwab and State Street, two main custodians, and receive a rather surprising answer. I have four degrees, but took only three credits in economics over that entire stretch of schooling. You’ll learn a great deal here listening to two pros in financial planning and asset management.
Internecine Strife
May 11 2023
Internecine Strife
We are largely in conflict with ourselves. This is assured to be destructive to everyone. One person complains that their sixth grader saw the great art work, The David, complete with genitalia, of course, and the teacher is fired. A solitary coach praying on a football field after a game, win or lose, is voluntarily joined by some players and a few parents feel that this is a tectonic issue of church and state, despite the fact that athletes performing well and entertainers receiving awards regularly thank God in gesture and words. Politicians with opportunities in front of them are struggling to deny that they have ever said “defund the police” even though their statements have been captured on tape. We use the “woke” and grammatical horror “they” to refer to individuals, so that the listener doesn’t know if the reference is to one person or a group or a nation. Some doctors are actually endorsing physically-altering therapy for pre-teens and teenagers who claim they identify with the opposite gender. Yet many of these kids reverse such sentiments over short time frames. But you can’t reverse the surgery. Airlines and theaters actually have to make announcements that patrons should respect those who wear masks and those who choose not to, as if a professional wrestling or soccer riot were to break out. We’re teaching kids about how to identify their gender while the Chinese are teaching their kids the STEM disciplines. We insist on fighting ourselves where no one “wins” and progress doesn’t occur. Is there a cure for this illness?