I chat with Arvind Sharma, Chief Digital and Payments Officer at Central 1 about his experience leading transformation initiatives, Credit Unions in Canada and his journey leading the evolution of Central 1

Emerging technology can not only help transform organizations but is also transforming the way by which organizations understand, measure, and manage their current operational processes in order to accelerate their initiatives and drive improved results.  In this episode, we chat with Patrick Morrison, StereoLOGIC Executive Vice President and Head of Sales for Canada and Europe on how to leverage emerging platform capabilities to significantly reduce the time and costs of process discovery and task mining while increasing sample size and improving accuracy.

Christopher interviews Rajeev Roy, Managing Partner of The Carly Rian Group who is a consulting firm that specializes in operations strategy, process improvement, and performance management.  Rajeev discusses his experience with digital transformation initiatives and makes the case for ensuring that an organization establishes clear objectives for any project as well as the importance of understanding current state processes and ensuring they are optimized to take advantage of new platforms and capabilities.

Digital Pragmatic - Season 1, Episode 1 - Podcast IntroductionA practical and fact-based discussion on how organizations are approaching digital transformation to maximize customer impact and return on investment. Christopher Whyte leverages his experience, industry research, and interviews with subject matter experts and key players in the trenches of major transformation initiatives to de-mystify the process and learns how different organizations have undertaken digital transformation and unpacks both their successes and failures so the listener can benefit from that experience to better navigate their journey.