The UX Factor: Enhancing Technology Adoption in Healthcare with Jason Long (Part 2)

HealthTech Check Up

Jun 12 2024 • 18 mins

Continuing with our mini-series about the Blockers of HealthTech, we had guest Jason Long, the CEO of Tangent Solutions. In this second part of our engaging conversation, Jason dives into his software development and UX design background, sharing how a strong user experience (UX) can significantly impact the adoption and effectiveness of technology.

Jason explains how great UX can lead to a 900% return on investment, as evidenced by companies like Airbnb, and discusses the challenges and successes of redesigning a 30-year-old healthcare system. He highlights the importance of involving users in the design process and shares insights into how AI is enhancing both healthcare and software development.

Tune in to learn how a focus on UX can not only improve business outcomes but also alleviate frustrations in the healthcare industry, leading to better staff retention and overall efficiency.

Whether you're a business owner, healthcare professional, or technology enthusiast, this episode offers valuable takeaways on the intersection of user experience and healthcare technology.


If you missed Part 1, you can listen here.

To learn more about careviso, visit: www.careviso.com


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