Ep 55: Warranties - Who's Responsible?

The Virtual Business Show

Jan 3 2022 • 7 mins

Warranties apply to all goods and services sold in Australia and in addition to manufacturer's warranties, store warranties, and express warranties, there are a set of consumer guarantees that protect consumers regardless of store policies.

So when you need to return that faulty item, do you know who's responsible and what rights and remedies you have as a consumer, and what responsibilities you have as a business? Are you using refund signage in your store? Do you know if it's legal? Did you know that the choice of remedy lies with the consumer if the failure is major not the business?

Find links to the references information at our blog.

© Lyn Prowse-Bishop - The Virtual Business Show