The Tourism Chat Show

Destinate NZ

Kia ora and Welcome to The Tourism Chat Show, your passport to the world of travel and tourism! Hosted by Michelle Caldwell, an experienced senior marketer in the NZ Tourism Industry, you will be taken on a captivating journey through the industry. Join us every Wednesday as we explore the insights, stories, and wisdom of tourism’s brightest minds and most fascinating personalities. Whether you’re an industry veteran, or just starting out, or you’re just curious about the latest tourism trends and tips, this podcast is your ultimate destination for all things tourism. So fasten your seatbelts, and let’s embark on this exciting adventure together! Powered by: Destinate NZ www.destinatenz.com read less
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Episodes

Doing Business Better - with Chris Sattler
5d ago
Doing Business Better - with Chris Sattler
The discussion revolves around the journey of Island Aviation in Auckland, focusing on its sustainable initiatives. Chris Sattler, from Island Aviation, outlines the measures they have taken to reduce their environmental impact, their focus on community engagement, and future goals regarding sustainable aviation technologies. Some of these efforts include reforestation projects and carbon offsetting. He also candidly discusses the complexity of transitioning to electric or hydrogen powered aircraft, citing significant infrastructure and regulation hurdles. Sattler stresses the importance of collaboration with other stakeholders, be it regulators, fuel companies, or customers, to achieve long-term sustainability goals.   00:00 Introduction and Challenges of Switching to Electric Aircraft 02:57 Meet Chris Sattler from Island Aviation 03:22 The Journey of Island Aviation 05:28 Sustainability Initiatives at Island Aviation 07:57 Measuring and Offsetting Emissions 09:15 Engaging Customers in Sustainability 10:45 Challenges in Measuring Sustainability 12:16 Community Engagement and Sustainability 22:20 Future Goals and Milestones in Sustainability 31:12 Promoting Sustainability and Engaging Stakeholders 36:46 Conclusion and Final Thoughts   __________________________   Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰 Today's Guest: Chris Sattler LinkedIn - https://www.linkedin.com/in/chris-sattler-023335/ Island Aviation - https://islandaviation.co.nz/   Resources and Links to connect with us: Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ Say hi to us on social: Instagram: https://www.instagram.com/thetourismchatshow Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/ Website: www.destinatenz.com If you'd like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
Are you Trade Ready?
Nov 28 2023
Are you Trade Ready?
In this edition of the Tourism Chat Show, host Michelle provides a thorough overview of how to work with trade in the tourism industry. She offers essential tips and information including refreshing market understanding, handling trade partnerships, and maintaining administrative capabilities. She talks about the importance of marketing collateral, setting and adjusting pricing, collaboration with other institutions, and maintaining efficient booking systems. Also, Michelle emphasizes the importance of Qualmark for tourism operators planning to work on the international platform. Finally, she shares some pointers on how to maximize impact during trade shows and the relevance of follow-ups.   00:05 Introduction and Overview   00:21 Understanding Trade Readiness   01:06 Why Work with Trade?   03:30 Challenges and Benefits of Working with International Travel Trade   09:53 Understanding the Travel Distribution System   12:02 Working with Inbound Tour Operators   20:58 Understanding Commission Levels in Trade   23:25 Tips for Working with Trade   24:21 Improving Your Booking System   25:13 Working with Tour Operators   26:16 Credit and Payment Policies   27:50 Understanding Your Rates and Contracts   29:18 Pricing Requirements and Strategies   34:42 Maximizing Your Impact   36:52 Admin and Resources Required   38:05 Marketing Collateral and Trade Shows   42:13 Final Thoughts and Tips     Are you Trade Ready? Checklist - Scroll to the bottom of the page and fill out the form for an immediate email response with the document https://www.destinatenz.com/representation      Blog Post - How to work with trade - https://www.destinatenz.com/post/ask-destinate-working-with-travel-trade    _________________________________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰 Resources and Links to connect with us: Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ Say hi to us on social: Instagram: https://www.instagram.com/thetourismchatshow Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/ Website: www.destinatenz.com If you'd like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
Destination Storyteller - with Helen Hayes
Nov 21 2023
Destination Storyteller - with Helen Hayes
In this episode of The Tourism Chat Show, host Michelle interviews Helen Hayes, a multi-award winning travel writer and editor from Australia. We delve deep into the art of storytelling in tourism. Helen shares some insider secrets about effective storytelling to attract travel media attention. She elaborates on the significance of authenticity, passion, and unique experiences in creating compelling stories. Further, she offers valuable advice on networking with editors, hosting journalists, crafting appealing pitches, and maintaining professionalism in the industry. Helen also emphasizes the importance of having high-quality photographs of your offerings, as visuals often clinch deals for businesses. This is your guide to captivating media in tourism and a show for all tourism marketers and business owners.   __________________________________________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰 Today's Guest: Helen Hayes: https://www.linkedin.com/in/helen-hayes-43269a31/  w: thefinerthingsintravel.com Resources and Links to connect with us: Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ Say hi to us on social: Instagram: https://www.instagram.com/thetourismchatshow Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/ Website: www.destinatenz.com If you'd like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
TRENZ Unpacked - a First Timer Perspective with Tom Collier
Nov 14 2023
TRENZ Unpacked - a First Timer Perspective with Tom Collier
This episode of the Tourism Chat Show features an insightful chat with Tom Collier, the owner of Kaewa Tours. As a first-time attendee at TRENZ this year, Tom shares his experience, success, and advice for those considering attending. He advocates for the value of the TRENZ show as integral to his business's growth and the capacity for networking and establishing fruitful relationships. Tom touches on his journey, from the corporate world to establishing his own tour guiding business, sharing the focus on sustainability and staying connected to his RTO. Michelle and Tom also discuss how a business can prepare, stand out, and benefit from TRENZ and the importance of aligning to your business goals. In addition to that, they highlight how businesses can leverage AI and their respective communities to further thrive in the ever-changing tourism landscape. This podcast has been produced with the support of Tourism Industry Aotearoa - the hosts and organisers of TRENZ.  If you haven't signed up to attend TRENZ 2024 yet, it's not too late.  Check it out here: https://www.trenz.co.nz/  _______________________________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰 Today's Guest: Tom Collier: https://www.linkedin.com/in/tomcollier1/  Kaewa Tours: https://kaewatours.co.nz/  Resources and Links to connect with us: Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ Say hi to us on social: Instagram: https://www.instagram.com/thetourismchatshow Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/ Website: www.destinatenz.com If you'd like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
Exploring Group Travel Trends - with Peter Harding
Nov 7 2023
Exploring Group Travel Trends - with Peter Harding
Welcome to our 100th episode!   We are excited to welcome Peter Harding, the Managing Director of Grand Pacific Tours to today's show.  We'll cover off Peter's career journey, the evolution of coach touring in New Zealand, the shift towards a more discerning and intimate travel experience with smaller vehicle capacities, and the success of their highly rated Ultimate and Premium Economy coach tours. Peter and Michelle delve into marketing strategies, the impact of technology and the importance of sustainable practices. Peter also shares personal anecdotes and exciting stories from clients' travels.  Keep listening to find out who Peter thinks should play him in a movie about his life in our quick fire round.  ________________________________________   Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰 Today's Guest: Peter Harding - https://www.linkedin.com/in/peter-harding-824b2a2a/  Grand Pacific Tours - https://www.grandpacifictours.com/  Resources and Links to connect with us: Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ Say hi to us on social: Instagram: https://www.instagram.com/thetourismchatshow Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/ Website: www.destinatenz.com If you'd like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
TRENZ Unpacked - an RTO Perspective with Lou Baddiley
Oct 31 2023
TRENZ Unpacked - an RTO Perspective with Lou Baddiley
We are back with our first in a series of special episodes dedicated to TRENZ.   Applications have opened for sellers and buyers open today so it's time for you to start planning your international trade activity for 2024! We have Lou Baddiley from Rotorua NZ on the show today. Lou was a first timer to TRENZ this year so shares some great insights into what the show entails and some great tips on how to get ready for it from an RTO perspective.  She outlines her role as an RTO in the complex world of trade sales and how they support their operators in making connections with key partners from around the globe.  Lou gives some fabulous tips on getting organised for the show, how to do your follow up and how to manage getting a lot of information across in a 15min appointment.  Lou achieved some great success at TRENZ last year and if you've signed up to go and would like some extra tips, or are still on the fence about attending then tune in and see if we can convince you it's the place to be!  For more Tips on WHY you should attend TRENZ, check out our episode from last year (16/11/22), TRENZ Talk 1 - Why Should I attend TRENZ?  www.trenz.co.nz  ____________________________________________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰 Today's Guest: Lou Baddiley - https://www.linkedin.com/in/lou-baddiley-47317932/ or Instagram @louthebeautyfoodie  RotoruaNZ - https://www.rotoruanz.com/  Resources and Links to connect with us: Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ Say hi to us on social: Instagram: https://www.instagram.com/thetourismchatshow Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/ Website: www.destinatenz.com If you'd like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
Navigating New Markets- with Kumar Swaminathan
Oct 24 2023
Navigating New Markets- with Kumar Swaminathan
Welcome to this week's episode of The Tourism Chat Show! Our guest is Kumar Swaminathan from Xperienz, and he shares fascinating insights on several topics. We delve into his journey into the US market, exploring the opportunities and challenges he's encountered along the way. Kumar also provides his perspective on the world of luxury and premium travel, and he explains his strategies for identifying and connecting with his 'ideal customers' who seek these exclusive experiences. In addition, we explore how technology has played a pivotal role in setting Xperienz apart in the highly competitive travel industry. Kumar shares innovative approaches they've employed, enhancing the overall travel experience for their clients. And don't miss the quick fire round, where Kumar reveals his all-time favorite book that he's read over 20 times, offering a glimpse into the literary inspiration behind his journey. Tune in for a captivating and informative discussion on the world of travel and tourism! _________________________________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰 Today's Guest: Kumar Swaminathan - https://www.linkedin.com/in/kumarstoo/ Xperienz - https://www.xperienz.nz/  Resources and Links to connect with us: Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ Say hi to us on social: Instagram: https://www.instagram.com/thetourismchatshow Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/ Website: www.destinatenz.com If you'd like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
A Life in Tourism - with Mark Quickfall
Oct 17 2023
A Life in Tourism - with Mark Quickfall
Totally Tourism's Mark Quickfall joins us on the podcast today to discuss his 30 year love affair with the tourism industry.  We cover the changes and challenges he's seen throughout his time in tourism, what has changed for the better (and worse) and he shares his views on governance and advice for operators starting out in the tourism industry.  We tackle the hot topic of tourism in Milford Sound and what's required to get things done.  And in the quick fire we ask Mark who the most famous person in his phone is.....  Thanks for tuning in to The Tourism Chat Show.  ___________________________________________________________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰 Resources and Links to connect with us: Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ Say hi to us on social: Instagram: https://www.instagram.com/thetourismchatshow Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/ Website: www.destinatenz.com If you'd like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
Two Weeks to Go! with TIA CEO Rebecca Ingram
Apr 25 2023
Two Weeks to Go! with TIA CEO Rebecca Ingram
In today's episode, we have the pleasure of hosting Tourism Industry Aotearoa's Chief Executive, Rebecca Ingram. We delve into her first year in the role, the various projects she has been involved in, and the challenges she foresees in the industry. However, the primary focus of our discussion is on TRENZ, New Zealand's most significant tourism trade show. With only two weeks left until the event, we explore the changes made to the traditional program, the new additions to the event, and the exceptional theming that promises to wow the delegates. Furthermore, we discuss the importance of the tourism industry in New Zealand's economic recovery, particularly in the wake of the COVID-19 pandemic. Tourism Industry Aotearoa - https://www.tia.org.nz  TRENZ - https://www.trenz.co.nz  ___________________________________________ If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰 Resources and Links to connect with Destinate NZ Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ Say hi to us on social: Facebook: https://www.facebook.com/DestinateNZ Instagram: https://www.instagram.com/Destinate_NZ Twitter: https://www.twitter.com/DestinateNZ LinkedIn: https://www.linkedin.com/company/destinate-nz Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/ Website: www.destinatenz.com If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
TRENZ Talk - Maximise Your Impact
Apr 19 2023
TRENZ Talk - Maximise Your Impact
As the TRENZ trade show in Ōtautahi Christchurch approaches in three weeks, we're sharing tips on how to make the most of your time there. We discuss the importance of preparation to ensure a smooth week, using appointment times to build relationships and gain market insights, structuring presentations during appointments, and following up after the event. We're fortunate to have Adele Marsden from New Zealand Educational Tours, and Louise Bilbie and Rachel Wallace from ANZCRO in Australia, joining us to share their memorable experiences with TRENZ appointments and provide tips for standing out with buyers at the trade show.   Timings:   14.28 - Adele Marsden (https://www.nzet.co.nz) 23.31 - Louise Bilbie and Rachel Wallace (https://www.anzcro.com.au)  34.57 - Update on gifts and pack-in details at TRENZ  _____________________________________________________________ If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰 Resources and Links to connect with Destinate NZ Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ Say hi to us on social: Facebook: https://www.facebook.com/DestinateNZ Instagram: https://www.instagram.com/Destinate_NZ Twitter: https://www.twitter.com/DestinateNZ LinkedIn: https://www.linkedin.com/company/destinate-nz Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/ Website: www.destinatenz.com If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
Chat GPT & Tourism - with Yonder’s James Donald
Apr 4 2023
Chat GPT & Tourism - with Yonder’s James Donald
In this episode, we welcome James Donald, co-founder of Yonder and Head of Development to the show. We explore the fascinating world of ChatGPT, a cutting-edge language model developed by OpenAI. Based on the GPT-3.5 architecture, ChatGPT is capable of understanding and generating human-like language, making it a valuable tool for a variety of applications, including tourism. We delve into how ChatGPT works, including its training process and the types of data it uses to generate responses. We also discuss the potential impact of ChatGPT on the tourism industry, such as its ability to provide personalized recommendations and language translation services and also cover off some of the ethical considerations in using it. Join us as we discover the inner workings of ChatGPT and explore its potential to revolutionize the way we communicate and travel in the future. You can find James here > https://www.yonderhq.com/contact-us ______________________________________________ If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰 Resources and Links to connect with Destinate NZ Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ Say hi to us on social: Facebook: https://www.facebook.com/DestinateNZ Instagram: https://www.instagram.com/Destinate_NZ Twitter: https://www.twitter.com/DestinateNZ LinkedIn: https://www.linkedin.com/company/destinate-nz Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/ Website: www.destinatenz.com If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
TRENZ Talk Partner Update - with Christchurch NZ
Mar 28 2023
TRENZ Talk Partner Update - with Christchurch NZ
This week we head to Ōtautahi Christchurch to have a chat with Christchurch NZ's Head of Tourism, Kath Low.  In May, TRENZ returns to Christchurch for the first time since 2006! (who was there?) A lot has happened since then so we cover off what's new and exciting, some of the things we can expect (but not ALL the secrets) and Kath very generously shares some local insider tips on what to do over the weekend if you're extending your stay.  It's less than 6 weeks to go until we are at TRENZ so now is the time to start planning your stay and to get excited about what you're going to experience.  For more info, head to https://www.christchurchnz.com/  _______________________________________ If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰 Resources and Links to connect with Destinate NZ Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ Say hi to us on social: Facebook: https://www.facebook.com/DestinateNZ Instagram: https://www.instagram.com/Destinate_NZ Twitter: https://www.twitter.com/DestinateNZ LinkedIn: https://www.linkedin.com/company/destinate-nz Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/ Website: www.destinatenz.com If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
Checking in with Hawke’s Bay - with Heather Matthews
Mar 21 2023
Checking in with Hawke’s Bay - with Heather Matthews
It was a month ago that Cyclone Gabrielle ripped through parts of the North Island so today we head to Hawke's Bay for an update on how the visitor sector is faring with Hawke's Bay Tourism Trade Marketing & Sales Manager, Heather Matthews.  We have an in-depth discussion about the state of tourism in Hawke's Bay covering off access in and out, what's open, how the locals feel about welcoming back visitors and of course, how we can all help.  It's time to start planning that winter getaway to Hawke's Bay!  https://www.hawkesbaynz.com/ __________________________________________ If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰 Resources and Links to connect with Destinate NZ Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ Say hi to us on social: Facebook: https://www.facebook.com/DestinateNZ Instagram: https://www.instagram.com/Destinate_NZ Twitter: https://www.twitter.com/DestinateNZ LinkedIn: https://www.linkedin.com/company/destinate-nz Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/ Website: www.destinatenz.com If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
The Big Cruise Restart - with Rohanca du Plessis Wentzel
Mar 7 2023
The Big Cruise Restart - with Rohanca du Plessis Wentzel
It has been two long years since we did a cruise update on the show so today we're delighted to welcome Ro du Plessis-Wentzel from ID Tours to discuss how the restart has gone, the incredibly challenging summer we've had, plus what they look for when building shore excursion programmes for their cruise line customers.  It's a very informative episode for anyone who works in the cruise industry, or for tourism operators who are keen to learn more about this growing industry.  www.destinatenz.com __________________________________  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰 Resources and Links to connect with Destinate NZ Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ Say hi to us on social: Facebook: https://www.facebook.com/DestinateNZ Instagram: https://www.instagram.com/Destinate_NZ Twitter: https://www.twitter.com/DestinateNZ LinkedIn: https://www.linkedin.com/company/destinate-nz Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/ Website: www.destinatenz.com If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
TRENZ Talk 2 - Sorting your appointment schedule
Feb 28 2023
TRENZ Talk 2 - Sorting your appointment schedule
If you're attending TRENZ this year, this is an episode designed to help you make the most out of your appointment schedule.  I'll cover off my tips for building your comprehensive trade page on TRENZ Connect as well as the homework you should start doing NOW to be prepared for the appointment schedule opening on 6th March.  Tune in, take notes and get cracking on organising yourself for the biggest Tourism Trade event of the year!   Some useful tips: Page builder user guide https://portal.trenzconnect.co.nz/guides/TRENZ_Connect_Seller_Guide.pdfTRENZ FAQs page https://www.trenz.co.nz/trenz/trenz-2023/faqsTRENZ Seller page https://www.trenz.co.nz/trenz/trenz-2023/sellersTRENZ TS page https://www.trenz.co.nz/trenz/trenz-2023/tourism-servicesTRENZ Seller/TS programme (download) https://www.trenz.co.nz/media/3555/download/Seller%20and%20TS%20Programme%202023.pdf?v=1Unofficial functions form https://forms.office.com/r/UgT5HB82wiSellers TRENZ Tips #2 https://mailchi.mp/tia.org.nz/trenz-tips-15800808?e=14f98c2d70 ____________________________________ This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰 Resources and Links to connect with Destinate NZ Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ Say hi to us on social: Facebook: https://www.facebook.com/DestinateNZ Instagram: https://www.instagram.com/Destinate_NZ Twitter: https://www.twitter.com/DestinateNZ LinkedIn: https://www.linkedin.com/company/destinate-nz Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/ Website: www.destinatenz.com If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
We Wish you a Merry Christmas - with Lisa Chambers
Dec 20 2022
We Wish you a Merry Christmas - with Lisa Chambers
Chamber is back for the last episode of 2022 and boy is this a fun episode!   Here's a list of all the topics we cover in this action packed show.  2.31 - Differences between working in Australia and New Zealand 4.28 - Travelling long haul again - what's changed?  6.01 - Tourism Australia's Marketplace event in the UK 14.22 - ATEC Meeting Place in Cairns 17.24 - What they're saying about NZ 20.09 - Is Regenerative Tourism a thing in Australia?  24.49 - Things we've learnt in 2022 35.32 - What we're taking into 2023 - our plans 42.47 - Merry Christmas from us    Thanks for listening in and supporting this podcast in 2022, we hope to have you back to join us in 2023 - the next episode will air on18th January 2023.  Meri Kirihimete  ________________ This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰 Resources and Links to connect with Destinate NZ Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ Say hi to us on social: Facebook: https://www.facebook.com/DestinateNZ Instagram: https://www.instagram.com/Destinate_NZ Twitter: https://www.twitter.com/DestinateNZ LinkedIn: https://www.linkedin.com/company/destinate-nz Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/ Website: www.destinatenz.com If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
TRENZ Talk Partner Update - with Air New Zealand
Dec 13 2022
TRENZ Talk Partner Update - with Air New Zealand
Air New Zealand are one of the major partners for TRENZ so we are fortunate to have two international GMs join us today for a market update.  Ben Evers-Swindell, General Manager Americas and Jonathan Zhang, General Manager Asia for Air New Zealand join Michelle in today's episode.  We discuss the level of interest from trade in attending TRENZ 2023 and changes in the distribution channel in these major markets.  We touch on Air NZ network and capacity updates with some surprising results!  And we look at demand for travel to NZ alongside some changes in booking patterns and consumer trends.  It's a really informative episode packed with insights from the international General Managers.  Thank you to Air New Zealand for being so generous with your team's time, and for also being such a great partner for TRENZ.  www.airnewzealand.com ____________________________________________  This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰 Resources and Links to connect with Destinate NZ Say hi to us on social: Facebook: https://www.facebook.com/DestinateNZ Instagram: https://www.instagram.com/Destinate_NZ Twitter: https://www.twitter.com/DestinateNZ LinkedIn: https://www.linkedin.com/company/destinate-nz Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/ Website: www.destinatenz.com Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ If you'd like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
What’s new at Qualmark? - with GM Steven Dixon
Dec 6 2022
What’s new at Qualmark? - with GM Steven Dixon
Steven Dixon has been the General Manager at Qualmark for just over a year now so we thought now is the right time to catch up and hear about the plans he has for the future of the quality assurance programme.  Steven gives us insight into the benefits of being part of Qualmark and shares some of the challenges they've had and how they are working their way through them.  He tells us about some of the updates we'll see to Qualmark and shares some tips on how to get ready for that assessment.  Keep an eye out for Qualmark's new website coming soon! www.qualmark.co.nz __________________________________ This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰 Resources and Links to connect with Destinate NZ Subscribe to our monthly newsletter and receive our free 101 Ways to Destinate your Tourism Business here Say hi to us on social: Facebook: https://www.facebook.com/DestinateNZ Instagram: https://www.instagram.com/Destinate_NZ Twitter: https://www.twitter.com/DestinateNZ LinkedIn: https://www.linkedin.com/company/destinate-nz Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/ Website: www.destinatenz.com Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ If you'e like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast