Night Audit, from Snoozing to Producing

WTF! Walk The Floors Podcast- All Things Hospitality Training

Aug 4 2022 • 21 mins


In this episode, hosts Michèle Kline and Stephanie Leger discuss keeping our Night Auditors engaged. How many times have you walked into a hotel after hours and there was no one to be seen at the front desk? Back in the day, you would ring a bell and someone half asleep would come and “greet” you. Our guests’ expectations are higher these days. Connect with the hosts on LinkedIn Michèle Kline https://www.linkedin.com/in/michelekl... Stephanie Leger https://www.linkedin.com/in/sleger/ Hosts Company Links Michèle Kline https://www.klinehospitality.com/ Stephanie Leger https://www.firstratehospitality.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices