On this Tim Talk, Tim is joined by Cathy Bean, RN, manager, Community and Telehealth Services, Northern Light Home Care & Hospice. Cathy has worked with some of the most underserved, vulnerable populations here in Maine for more than 20 years. She frequents homeless shelters and travels to Maine islands to ensure people have life-saving flu and COVID-19 vaccines. Tim and Cathy discuss the human barriers to care and the importance of building trust with those we serve. Cathy also shares the different populations Northern Light Home Care & Hospice has served, what her team has experienced in their work, and what they are actively doing to break down barriers for the underserved populations throughout our state and ensure they have equal access to healthcare.