The ICODR Podcast

The International Council for Online Dispute Resolution

The ICODR Podcast, from the International Council for Online Dispute Resolution (icodr.org), covers the rapidly growing field of online dispute resolution. Hosted by Ian Macduff, the podcast interviews ODR experts from around the world to discuss the latest developments in the field, with an eye to ethics, culture, security, and impartiality. read less
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Episodes

Episode 28: Zbynek Loebl on decentralized, open source ODR and AI
May 9 2024
Episode 28: Zbynek Loebl on decentralized, open source ODR and AI
In this episode of the ICODR podcast Ian speaks with Zbynek Loebl, of counsel at PRK Partners in Prague, and host of the upcoming ODR Forum meeting http://odr2024.org .   Zbynek Loebl specialises in the field of Internet law and legal aspects of ICT and technology projects. A specialist in internet law, convergent services, electronic communications, e-commerce, personal data protection, cyber security and intellectual property, he has been a pioneer in the field of ODR for twenty years. Zbynek worked at IT Law Europe, a free association of lawyers specialised in modern technologies law from its onset; he was the only lawyer from Central Europe. For several years, he was the Czech representative to the International Technology Law Association. Zbynek is a fellow of The National Center for Technology and Dispute Resolution (NCTDR). He has also participated in a number of international projects related to cross-border online dispute resolution. He is a Panellist of the WIPO Arbitration and Mediation Center in Geneva for the resolution of domain name disputes under the Uniform Domain Name Dispute Resolution Policy (UDRP) and of the Arbitration Court Attached to the Economic Chamber of the Czech Republic and Agricultural Chamber of the Czech Republic both for disputes related to .eu domain names and in standard arbitration proceedings. Zbynek is an author of a book Designing Online Courts (The Future Of Justice Is Open To All), Kluwer Law International, 2019.
Episode 27: Sanjana Hattotuwa on technology, disinformation, and peace
Feb 8 2024
Episode 27: Sanjana Hattotuwa on technology, disinformation, and peace
In this episode of the ICODR podcast Ian speaks with Dr. Sanjana Hattotuwa, pioneer in ICT for peacebuilding and citizen journalism.   Dr Sanjana Hattotuwa has recently returned to Sri Lanka after a several years in New Zealand where he completed his doctorate at Otago University with a thesis on "Liking hate? Social media, politics, and conflict in Sri Lanka." He has also been Research Director with the Disinformation Project [https://thedisinfoproject.org/]   Since 2001, Sanjana has been at the forefront of pioneering the integration of technology into peacebuilding initiatives. In 2007, he founded and continued to curate until June 2020, the award-winning Groundviews [https://groundviews.org/], Sri Lanka's first citizen journalism website. His expertise extends beyond Sri Lanka, and South Asia, and covers work in five continents for over two decades, working on civic media, information disorders, new media literacy, web activism, digital security, and online advocacy.    Since 2006, Sanjana has been Special Adviser to the ICT for Peace Foundation [https://ict4peace.org/activities/], with a focus on providing strategic insights and guidance in the deployment of ICTs for the intricate facets of crisis early warning, prevention, management, and recovery.    Between 2002 and 2020, Sanjana was Senior Researcher, Centre for Policy Alternatives [https://www.cpalanka.org/] with a focus on secure strategies for online and mobile communication. In 2002, he played a pivotal role as a lead architect in devising an online negotiation platform, and related information support systems that bolstered crucial engagements, and research surrounding the Track 1, 2, and 2.5 ceasefire agreement processes.
Episode 26: Janet Martinez, Senior Lecturer - Emeritus and retired Director of the Martin Daniel Gould Center for Conflict Resolution at Stanford Law School
Nov 21 2023
Episode 26: Janet Martinez, Senior Lecturer - Emeritus and retired Director of the Martin Daniel Gould Center for Conflict Resolution at Stanford Law School
In this episode Ian chats with Janet Martinez, Senior Lecturer - Emeritus and retired Director of the Martin Daniel Gould Center for Conflict Resolution at Stanford Law School. Janet taught negotiation, advanced negotiation, dispute systems design, and ADR law and policy. She practiced corporate law for ten years in San Francisco, latterly as Senior Counsel for McKesson Corporation’s acquisitions and divestitures. She was Senior Consultant for the Consensus Building Institute in Cambridge, Massachusetts, where she now serves on the board of directors.  Janet does corporate executive negotiation trainings with LaxSebenius Negotiation Group, as well as with law firms in North America and abroad. Dr. Martinez received her B.S. in Bacteriology from Washington State University, J.D. from Golden Gate University, M.P.A. from Harvard University, and Ph.D. from Massachusetts Institute of Technology.    Janet has published extensively in the ODR field, with a strong focus on the design of ODR systems and, in particular, ethical ODR systems. Her work includes Dispute System Design: Preventing, Managing, and Resolving Conflict (Stanford University Press, 2020); “ODR and Innovation in the U.S.”, with Amy Schmitz, in the major text on ODR, Online Dispute Resolution: Theory and Practice. A Treatise on Technology and Dispute Resolution; and “Designing Ethical Online Dispute Systems: The Rise of the Fourth Party,” with Colin Rule. She and Amy Schmitz also have a forthcoming book, Digital Dispute System Design.   More on Jan: https://law.stanford.edu/directory/janet-martinez/https://www.cbi.org/about/bio/janet-martinez/
Episode 23: Ben Davis, Emeritus Professor of Law at the University of Toledo Law School
Jun 27 2023
Episode 23: Ben Davis, Emeritus Professor of Law at the University of Toledo Law School
In this episode of the ICODR podcast Ian speaks with Ben Davis, Emeritus Professor of Law at the University of Toledo Law School. Professor Benjamin Davis joined the College of Law faculty in 2003 and retired on Jan. 31, 2021. He is a graduate of Harvard College (B.A.), Harvard Law School (J.D), and Harvard Business School (M.B.A.) where he was articles editor of the Harvard International Law Journal. Professor Davis taught in the areas of contracts, commercial law, alternative dispute resolution, arbitration, public international law, international business transactions, and 3L extended bar preparation. For his final project at the college, he hosted a dynamic virtual conversation with more than 40 experts around the world. Prior to joining the faculty, Professor Davis was an associate professor at Texas Wesleyan University School of Law (now Texas A&M University School of Law). Between 1983 and 1986, he worked in Paris, France as a development consultant in West Africa, and as a strategic business consultant with Mars & Co in Europe. In 1986, he became the American legal counsel at the International Court of Arbitration of the International Chamber of Commerce (ICC) where he supervised directly or indirectly over 1,000 international commercial arbitration and mediation cases, made filings before courts around the world on behalf of the ICC, assisted with the drafting of arbitration laws in countries such as India and Sri Lanka, and led conferences in Eastern and Western Europe, North America, and Asia. In 1996, he was promoted to director, conference programmes and manager of the Institute of World Business Law, where he organized training sessions on international contracts, dispute resolution, project finance, and electronic commerce. Professor Davis is the creator of fast-track international commercial arbitration and the inventor of the International Competitions for Online Dispute Resolution by which students from around the world competed in online negotiation, mediation, arbitration and litigation (2000-05). He served as former chair of the American Bar Association Section of Dispute Resolution. He is a former board member of the Society of American Law Teachers and a former member of the ABA Council for Racial and Ethnic Diversity in the Educational Pipeline (Pipeline Council) and the ABA Standing Committee on Law and National Security. He is also a former member and subcommittee chair for the Arbitration Competition for the ABA-Law Student Division Competitions Committee, which developed the ABA arbitration moot court. Professor Davis led the successful effort in the American Society of International Law to pass only the 8th resolution in its history entitled the ASIL Centennial Resolution on Laws of War and Detainee Treatment. He submitted an amicus curiae in support of respondents on Nov. 26, 2019 in the U.S. Supreme Court Case GE Energy Power Conversion France SAS v. Outokumpu Stainless USA LLC. In 2018, he received the Champion of Change Award of Arbitral Women, the international NGO of women ADR practitioners. Professor Davis has given numerous presentations and speeches around the world. He has published dozens of articles on topics related to international and domestic arbitration, online and offline dispute resolution, and international law. He is also a contributing editor at Jurist.
Episode 21: Dr. Irene Sigismondi, Teaching Assistant at University of Rome ”La Sapienza”
Jun 7 2023
Episode 21: Dr. Irene Sigismondi, Teaching Assistant at University of Rome ”La Sapienza”
In this episode of the ICODR podcast Ian interviews Irene Sigismondi, attorney at Law, a trainer and a contract professor at the Universities of Rome “La Sapienza” and LUISS “Guido Carli”, in the field of Public/Constitutional Law, Legal Theory and Law and Technology (including ODR).  After getting her degree in law (LUISS, Rome 1995), she became a practicing attorney in Rome, 1998.  Irene then gained her Ph.D. in Information Technology (ICT) and Law (Sapienza University of Rome, 2003), and served as a visiting fellow (2001-2008) at the Yale Center for Internet Studies and as a researcher for the Italian National Council of Research at the  Insitute for Judicial Studies (IRSIG/CNR, Bologna, Italy 2003-2007).  She has also been a visiting scholar at Paris I-Sorbonne (Centre de Recherche de Droit Public Comparé) and visiting professor at Szczecin University and lecturer in Law and Technology at the  European Master in Law and Policies of European Integration (European Constitutional Law and Multilevel Constitutionalism). Since 2009 she serves as project manager for the Quality Drafting and Better Regulation Module in the ICT Master Program (Master in Diritto dell’Informatica e Teoria e Tecnica della Normazione) at Sapienza University of Rome, Law School. In 2021-2022 she was appointed by the Government as external support to the Legal Team of the Department of Innovation and Digital Transformation.
Why Is Justice Lagging Behind? with Mirèze Philippe [Ep. 20]
Apr 24 2023
Why Is Justice Lagging Behind? with Mirèze Philippe [Ep. 20]
"You need to believe in a project. If you don't believe in it, you can't take it forward."  In this episode, host, Ian Macduff, talks with guest, Mirèze Philippe--a French lawyer and dispute resolution practitioner---about the following: The problems that have stopped justice services from moving onlineWhat is the definition of ODR?ODR as a court-based process as opposed to a settlement process About Mirèze Philippe:   Mirèze is a French lawyer of French and Lebanese origin.  She is a dispute resolution practitioner and was Special Counsel at the Secretariat of the ICC International Court of Arbitration ICC until her retirement end 2022.  Mirèze has been in the field of online dispute resolution since 2000 and built various platforms, namely for ICC and for ArbitralWomen alongside IT engineers. She was also member of the UNCITRAL Working Group III on ODR. She is Fellow of the National Centre for Technology and Dispute Resolution (“NCTDR”) (http://odr.info/), Board member of the International Council for Online Dispute Resolution (“ICODR”), and Advisory Board member of ODR Africa Network (https://odrafrica.com).  Mirèze is co-founder of ArbitralWomen (AW), an organisation gathering and promoting female practitioners in international dispute resolution. She is member of various organisations promoting gender equality and equal opportunities for equal qualifications. She received the CPR 2018 Diversity Award for outstanding contributions to diversity in ADR. Mirèze published articles on arbitration, online dispute resolution and gender diversity. Her résumé and publications are available on ArbitralWomen website: https://www.arbitralwomen.org/author/mireze-philippe
Influence of ChatGPT on ODR with Noam Ebner [Ep. 19]
Apr 18 2023
Influence of ChatGPT on ODR with Noam Ebner [Ep. 19]
Chances are you've heard about ChatGPT, but have you thought about the potential influence of ChatGPT on ODR? In this episode, host, Ian Macduff, chats with guest, Noam Ebner (professor of negotiation and conflict resolution at Creighton University’s Heider College of Business) about the impact of ChatGPT on ODR directly and indirectly, as well as other related topics: Court ODRAccess to Justice, andTech as a tool versus tech as a barrier   About Noam Ebner: Noam Ebner is a professor of negotiation and conflict resolution at Creighton University’s Heider College of Business.  Prior to joining the faculty at Creighton, Noam taught at universities in Israel, Turkey, and Costa Rica. He practised as an attorney, negotiator, and mediator at his Jerusalem-based firm, trained mediators for the court system, and conducted hundreds of workshops on negotiation and conflict resolution for a broad range of private sector industries, governmental agencies, universities and non-profits around the world.  An early innovator in the online teaching of negotiation and dispute resolution, Noam consults on online learning to universities and other institutions and is former chair of Creighton’s Negotiation and Conflict Resolution Program’s online graduate degree program.  Together with Prof. Jen Reynolds of the University of Oregon, Noam established the Pop Culture and Conflict Resolution Project. The Project’s goal is to introduce the knowledge of the negotiation and conflict resolution fields to the general public by engaging fandoms via books, podcasts, appearances at fan conventions, and more. Their first book is Star Wars and Conflict Resolution
Episode 17: Colm Brannigan and Marc Bhalla, co-authors of Online Dispute Resolution: Yesterday. Today. Tomorrow.
Feb 7 2023
Episode 17: Colm Brannigan and Marc Bhalla, co-authors of Online Dispute Resolution: Yesterday. Today. Tomorrow.
In this episode of the ICODR podcast, Ian interviews Colm Brannigan and Marc Bhalla, co-authors of the new book Online Dispute Resolution: Yesterday. Today. Tomorrow.   Colm Brannigan holds an M.A. in history and technology, an LL.B. from Queen’s University, and a LL.M.(ADR) from Osgoode Hall Law School of York University. Colm is a Fellow of the Chartered Institute of Arbitrators in the U.K. and holds the advanced designation of Chartered Med-Arbitrator through the ADR Institute of Canada. He has been a full-time ADR practitioner for over 25 years. Colm is an acknowledged expert in the development of online dispute resolution (ODR) and med-arb processes and provides ODR and med-arb training through the Canadian Collaborative for Engagement & Conflict Management (https://www.ccecm.ca/). Colm has been a part-time instructor teaching ADR in the Faculty of Law at Queen’s University and at Humber College. He is frequently a guest lecturer at Queen’s University, Osgoode Hall Law School and the University of Toronto and has also presented at continuing education programs and conferences provincially, nationally, and internationally. Colm can be contacted by e-mail at colm@mediate.ca or through his website www.mediate.ca.   Marc Bhalla is a mediator, arbitrator, writer and professor based in Toronto. He practices online. Marc has a Master of Laws in Dispute Resolution from Osgoode Hall Law School, where he is now a faculty member. Marc is also faculty at York University’s Certificate in Dispute Resolution program and at the Canadian Collaborative for Engagement & Conflict Management, where he teaches Online Dispute Resolution and Arbitration. Marc has spoken from coast-to-coast across Canada and in the United States. He has delivered keynote presentations at conferences in Regina, Saskatchewan and for International Mediation Awareness Week. Marc has been widely published, including in a number of peer-reviewed academic journals. His first book, The Art of Role Play in Dispute Resolution Training, was released in 2020. Marc is an original member of Ontario’s first online tribunal, where he has mediated and adjudicated cases since 2017; however, Marc is presenting in a personal capacity and is not speaking on behalf of the Condominium Authority Tribunal. Marc represents the Province of Ontario on the Board of Directors of the ADR Institute of Canada.
Episode 16: Dr. Tsisana Shamlikashvili, an international expert in ADR, mediator, lawyer, neurologist and psychologist
Feb 2 2023
Episode 16: Dr. Tsisana Shamlikashvili, an international expert in ADR, mediator, lawyer, neurologist and psychologist
In this episode of the ICODR podcast, Ian interviews Dr. Tsisana Shamlikashvili, an international expert in ADR, international mediator, lawyer, neurologist and psychologist (with both medical and law degrees). She has been Professor of the Moscow State University of Psychology and Education, holder of the chair in “Mediation in social practices”; academic and scientific supervisor of the Center for Mediation and ADR in legal practice of the Moscow State Academy of Law. However, since the commencement of the war on Ukraine, Tsisana has suspended all of her activities in Russia.   Since 2004 Tsisana studied mediation in the United States, Germany, Austria and Great Britain. She is a graduate of several Harvard Negotiation Program courses (including Frank Sanders’ Mediation Course), certified mediator in Water Diplomacy matters (joint program of MIT and Tufts University).   Tsisana is a CEDR accredited mediator, mediator of JAMS International (USA-UK), Member of Association for Integrated Mediation, Member of European Advisory Board of CPR, Council Member of Straus Institute for Dispute Resolution, Pepperdine University (USA), Associate Board Member of GEMME (European Judges' Group for Mediation), Board Member of AAPMAD (Association of Academics for the Promotion of Mediation as Academic Discipline), Distinguished Fellow of the International Academy of Mediators, Corporate member and expert for Dispute Board Federation (DBF).   Tsisana has been a pioneer in ADR and specially mediation in Russia and in former Soviet Union, directing her efforts and sometimes achievements on this very complicated path to implement mediation (and more importantly), mediative attitude (meaning shift of mentality) in that part of the world. Currently she acts as international expert, consultant in ADR, and International mediator.
Episode 14: Daniel Rainey, ODR Pioneer and Principal in Holistic Solutions, Inc.
Dec 17 2022
Episode 14: Daniel Rainey, ODR Pioneer and Principal in Holistic Solutions, Inc.
In this episode, Ian interviews ODR Pioneer Daniel Rainey, a principal in Holistic Solutions, Inc. (HSI ), and an adjunct faculty member in graduate dispute resolution programs and law schools. Daniel is currently a Fellow of the National Center for Technology and Dispute Resolution, a member of the Board of Directors for the InternetBar.Org, and a founding member and founding Board Member, and Chair of the Governance Committee of the International Council for Online Dispute Resolution (ICODR).  He is the Co-Chair of Working Group 3 of the ODR Task Force for the American Bar Association Section of Dispute Resolution, and  Co-Chair of the International Mediation Institute’s Online Mediator Competency Task Force.  He is an immediate past member of the Supreme Court of Virginia’s Access to Justice Commission, Self-Represented Litigants Committee.  He was recently added as a participant observer to the Uniform Law Commission’s Study Committee on the Singapore Convention. He was one of the instructors for the first university ODR course (at the University of Massachusetts – Amherst), and he (with Colin Rule) designed and taught the first ODR course required in a graduate dispute resolution program (at Creighton University).  He has developed graduate level ODR courses for several universities, in addition to skills-based ODR training for dispute resolution centers and professional associations.  As a consultant, he has worked with clients in the the development of ODR resources, intercultural negotiation skills, Ombudsman programs, and organizational conflict engagement programs in the public, private, and non-profit sectors. He is one of the Editors-in-Chief of the International Journal of Online Dispute Resolution. He is also an author/editor of the award-winning book, Online Dispute Resolution Theory and Practice (2nd edition published in 2021), and numerous other book chapters and articles about ODR and ADR. In September, 2017, he retired as the Chief of Staff for the National Mediation Board, and in October, 2017, at the Association for Conflict Resolution annual conference, he received the Mary Parker Follett Award for innovation in dispute resolution. PublicationsVITAMemberships
Episode 13: Professor Dorcas Quek Anderson from the Singapore Management University School of Law
Dec 14 2022
Episode 13: Professor Dorcas Quek Anderson from the Singapore Management University School of Law
In this episode of the ICODR podcast, Ian interviews Dorcas Quek Anderson, Assistant Professor in Singapore Management University’s School of Law. Dorcas has more than a decade of experience as a practising mediator and in dispute research.  Prior to joining academia in 2016, Dorcas was a District Judge in the State Courts for almost seven years, where she conducted mediation and early neutral evaluation for hundreds of civil and criminal cases, contributed to the courts’ mediation policies as well as published extensively concerning dispute resolution. She was earlier an Assistant Registrar in the Supreme Court and concurrently Assistant Director of the Singapore Mediation Centre (SMC). Dorcas is currently an Assistant Professor of Law in the Singapore Management University’s Yong Pung How School of Law and will, from next year, be an Associate Professor.   Dorcas has been accredited by the International Mediation Institute and Singapore International Mediation Institute. She is a mediator with Singapore International Mediation Centre (SIMC), SMC, Asian Development Bank and the Office of the Ombudsman for UN Funds and Programmes. She is also a Fellow of the National Center for Dispute Resolution and Technology. Dorcas has conducted negotiation and mediation training in SMU, Attorney-General’s Chambers, Singapore, SIMC and SMC.     Dorcas’ research focuses broadly on the interaction between dispute resolution and the substantive and procedural aspects of justice. She has also explored the influence of culture on the mediation process. Her dispute resolution research has been published in leading journals including Harvard Negotiation Law Review, Cardozo Journal of Conflict Resolution, Civil Justice Quarterly and Australasian Dispute Resolution Journal.   For a forthcoming major piece of research, Dorcas and her research collaborator have designed an empirical study to examine the impact of four communication modes, specifically: video-conferencing, audio call, text messaging and face-to-face interaction on achieving negotiation outcomes. https://ssrn.com/author=2575794https://www.smu.edu.sg/faculty/profile/144806/QUEK-Anderson%2C-Dorcas
Episode 12:  David Allen Larson, Professor of Law at the Mitchell Hamline School of Law
Nov 21 2022
Episode 12: David Allen Larson, Professor of Law at the Mitchell Hamline School of Law
In this episode of the ICODR podcast, Ian interviews David Allen Larson, Professor of Law at the Mitchell Hamline School of Law and Senior Fellow at the Dispute Resolution Institute. He has been involved with online dispute resolution (ODR) since 1999 and is the System Designer helping create an ODR platform for the New York State Unified Court System. David is the John H. Faricy Jr. Chair for Empirical Studies, and a Fellow for the National Center for Technology and Dispute Resolution and the American Bar Foundation. He has 60 legal publications and has made more than 170 professional presentations in ten different countries. He is Chair of the American Bar Association Section of Dispute Resolution, Co-Chair of the Section’s ODR Standards Task Force, and was a member of the ABA E-Commerce and ADR Task Force. He teaches Arbitration Law, Arbitration Skills, Disability Law, Employment Law, Employment Discrimination Law, Online Dispute Resolution (ODR) for the 21st Century, Labor Law, and Torts. Professor Larson worked at the Equal Employment Opportunity Commission Office of General Counsel, Appellate Division in Washington, D.C. and, on behalf of that Office, participated in drafting the Regulations and Interpretive Guidance for the Americans with Disabilities Act. He was founder and Editor-in-Chief of the “Journal of Alternative Dispute Resolution in Employment” (CCH Inc.), an arbitrator for the Omaha Tribe and other disputes, and a Hearing Examiner for the Nebraska Equal Opportunity Commission. He worked with the International Legal Resource Center (a partnership between the ABA Section of International Law and the United Nations Development Programme) and the ABA Central and East European Law Initiative (CEELI). David has been a tenured professor at four different universities and colleges and practiced with a litigation law firm. David on Linkedin: https://www.linkedin.com/in/davidallenlarson/
Episode 11:  Graham Ross, Head of International Marketing at Smartsettle Resolutions Inc.
Nov 6 2022
Episode 11: Graham Ross, Head of International Marketing at Smartsettle Resolutions Inc.
In this episode of the ICODR podcast, Ian interviews Graham Ross, Head of International Marketing at Smartsettle Resolutions Inc.  Graham is a UK lawyer and mediator with over 20 years of experience in IT and the law. Graham is the author of legal application software (accounts and time recording) and the founder of LAWTEL, the popular web-based legal information update service. Graham co-founded the first ODR service in the UK, WeCanSettle, and designed the blind bidding software at the heart of the system. Graham subsequently founded TheMediationRoom.com, for whom he designed their online mediation platform. Graham speaks regularly at international conferences on the impact of the law on the Internet and e-commerce and on the application of technology to ADR. Graham was host of the 5th International Conference on Online Dispute Resolution held in Liverpool, UK, in 2007. Graham was a member of the Working Party of the European Committee on Standardisation (CEN) which developid a taxonomy for Online Dispute Resolution and currently is a team member of the EMCOD project (www.emcod.net) which is creating a facility for the European Union for the measurement of justice through ODR . Graham is also a leading trainer in ODR having created the accredited distance training course in ODR provided by TheMediationRoom to mediators in over 15 countries. Graham has undertaken ODR pilot projects with a number of organisations including the UK Ministry of Justice, Paypal, the US National Institutes of Health, the US National Mediation Board and the Law Council of Australia.
Episode 10: Chittu Nagarajan, Founder and CEO, CREKODR and co-founder of odr.com
Oct 14 2022
Episode 10: Chittu Nagarajan, Founder and CEO, CREKODR and co-founder of odr.com
In this episode of the ICODR podcast, Ian interviews Chittu Nagarajan, Founder and CEO of CREKODR, as well as co-founder of odr.com. Chittu co-created Modria.com and served as Managing Director of Modria India.  She also founded ODRworld and ODRindia, the first Online Dispute Resolution Service Provider in India in 2004. She served as Head of the eBay and Pay Pal Community Court initiative. Chittu is a Fellow of the National Centre for Technology and Dispute Resolution, University of Massachusetts at Amherst, U.S.A and served as the Conference Chair for the 10th International Online Dispute Resolution Working Forum, held from February 7-9, 2011 in Chennai, India. She also is a founding board member of the International Council for Online Dispute Resolution. Chittu was a speaker at the International Online Dispute Resolution Forum in December 2007, Hong Kong; the United Nations Online Dispute Resolution Forum in June 2008, Victoria, Canada; the International Online Dispute Resolution Forum in June 2009, Haifa, Israel; the International symposium on Online Dispute Resolution, September 2009, Barcelona, Spain and the International Online Dispute Resolution Forum in June 2010, Buenos Aires, Argentina. Chittu was a speaker at the Micro-finance course conducted by the International Development Law Organization (IDLO) and is a Regular Evaluator at the International Competitions for Online Dispute Resolution.   The 2023 ODR Forum: https://odr2023.orgAgami - the access to justice agency promoting ODR and hosting the Forum: https://agami.in [Note not Agaami, as mentioned in the call]Agami’s ODR pages: https://agami.in/odr/ Indian Government Policy on ODR: https://www.niti.gov.in/sites/default/files/2021-11/odr-report-29-11-2021.pdf