This podcast is a little different than our others because we noticed a theme in many of our interviews on the importance of mentoring.  We invited Denise Higdon, CEO of Work Site Consultants and James Kelley, Partner-Operations and Business Development at the KGR Group to join us and mentor Extraordinaire, Dr. Mary McDonald to share their thoughts on mentoring.  Both Denise and James participate in the Society of Entrepreneurs mentoring group, the Insights group.  We hope that you will enjoy hearing about this program and what it means to the participants. Links to items mentioned in the interview: Worksite Consultants KGR Group MCD Partners Society of Entrepreneurs Insights Group “A mentor is someone who allows you to know that no matter how dark the night, in the morning joy will come. A mentor is someone who allows you to see the higher part of yourself when sometimes it becomes hidden to your own view.”   Oprah Winfrey

Doug Marchant is a serial entrepreneur that was honored as the 2023 Master Entrepreneur by The Society of Entrepreneurs and Junior Achievement for his impact as an entrepreneur and in the community. Doug Marchant is the President/CEO of Unified Health Services (www.uhsweb.com). In 1997, he was one of the original founders of Unified Health Services.  Under his leadership UHS has become a leading provider of worker’s compensation claim processing services nationally, handling over 400,000 patient visits annually for hospitals and medical groups in 26 states. After graduating from Mississippi State University with a Bachelor of Science in Computer Sciences and Mathematics, Doug began as an original founder of Concord EFS which grew to become a leading provider of electronic transaction authorization, processing settlement and fund transfer services, before becoming a publicly traded company which has been acquired by First Data Corporation (NYSE: FDC). In 1996, Doug founded Electronic Physician Network (EPN) to help doctors and hospitals move medical data electronically and streamline data access.  Later he sold EPN to Envoy Corporation which was acquired and expanded by WebMD. Mr. Marchant is a member of Dean’s Development Council of the Bagley College of Engineering, and an advisor to the College of Engineering Entrepreneur Studies at Mississippi State University.  He is also an advisor for the Crews Center of Entrepreneurship at the University of Memphis. Links to items mentioned in the interview:   The Society of Entrepreneurs Crews Center for Entrepreneurship-University of Memphis Bagley College of Engineering-Mississippi State University Church Health Madonna Learning Center

Jay B. Myers is founder and CEO of Interactive Solutions Inc. (ISI), a Memphis-based firm that specializes in video conferencing, distance learning, telemedicine, and audio-visual sales and support. Jay started ISI in 1996 and has built it into a $25-million company with 55 employees & offices in Memphis, Nashville, Knoxville, as well as Oxford, MS, & Little Rock, AR. ISI has received numerous corporate awards and recognition in the past several years. The company was named to INC. magazine’s list of the fastest growing private companies in the United States seven times in the past 11 years. ISI also was recently featured in the Small Business section of the Wall Street Journal. In addition, ISI was named the Memphis Business Journal Small Business of the Year in 2001 and in 2003 was the first recipient of the Kemmons Wilson (founder of Holiday Inn) Emerging Business Award.   In 2007, Jay published his first book, Keep Swinging: An Entrepreneur’s Story of Overcoming Adversity and Achieving Small Business Success and subsequently received the 2010 Ethan Award for success as an entrepreneurial author. A natural storyteller, Jay is a sought-after speaker at CEO conferences and entrepreneurial development programs where he shares inspiring stories and practical tips based on growing ISI from $11- to $25-million during the Great Recession. Jay’s message as detailed in his second book, Hitting the Curveballs: How Crisis Can Strengthen and Grow Your Business, reveals creative, practical strategies to achieve business success in difficult times. In 2018, ISI was sold to the world’s largest AV Integration firm, AVI-SPL. Jay was inducted into the Christian Brothers High School Hall of Fame in 2011 and is active in numerous Memphis area community and civic organizations. Myers currently serves on the advisory board of the Chickasaw Council (Boy Scouts of America) Bancorp South and the National Foundation for Transplants. He is also past chairman and a current board member/executive committee member of the Better Business Bureau of the Mid-South. Links to items mentioned in the interview: Jay Myers- CEO, ENTREPRENEUR, AUTHOR Extra Innings Podcast with Rob Carter SCORE Better Business Bureau Christian Brothers High School Hall of Fame   “A mentor is someone who allows you to know that no matter how dark the night, in the morning joy will come. A mentor is someone who allows you to see the higher part of yourself when sometimes it becomes hidden to your own view.”   Oprah Winfrey

The Entrepreneurial Insights podcast kicked off season 4 with a live taping of a presentation on “Going to Market”.  The podcast features Kiamesha Wilson (Kaye's Pints & Scoops), Randy Stepherson (Superlo Foods - Stepherson's) and Art Seessel, formerly of Seessel’s Supermarket.  These veteran entrepreneurs shared some excellent insight on the ins and outs of "going to market" with products successfully. We hope that you enjoy the show.   Links to items mentioned in the interview: Kaye’s Pints and Scoops Superlo / Stepherson’s Grocery Stores Junior Achievement of Memphis and the Mid-South Youth Villages   Recipe for Seessel’s Chocolate Butter Pie, Reprinted from The Daily Memphian, January 22, 2023 Ingredients 1 cup granulated sugar 2 teaspoons cornstarch 1 teaspoon fine salt (see notes) 1 tablespoon nonfat dry milk powder 6 squares Ghirardelli 100% cacao unsweetened chocolate bar (see notes) 1 stick unsalted butter 2 teaspoons vanilla extract ½ cup Eagle Brand sweetened condensed milk 2 tablespoons hot water 2 large eggs Pie crust pastry, store-bought, or use pie crust recipe that follows   Directions Blend the sugar, cornstarch, salt and dry milk powder; set aside. Break chocolate bar in pieces as marked, put in bowl with butter and melt in microwave on butter or chocolate setting if your microwave has them. Otherwise, use power setting 2 or 3 and microwave two to four minutes until melted. Stir well. Blend vanilla, sweetened condensed milk and hot water. Microwave to 160 degrees (use an instant-read thermometer), about 30-60 seconds. Mix eggs, but don’t whip. Add sweetened condensed milk mixture to eggs. Add chocolate; blend, then add to dry ingredients and mix on low speed until fully blended. Place pie crust in a 9-inch pan and pour in mix. Bake at 360 degrees for 30-45 minutes, depending on your oven. The pie will start to form a thin chocolate film on top. Check doneness by inserting a toothpick in center of pie. If it pulls out clean, the pie is baked. If it’s wet, bake a little longer. Notes: The recipe is accurate as printed, but here are two tips. Jennifer Biggs uses about half the amount of salt, and Art Seessel thinks that five squares of chocolate is sufficient. These are taste preferences and won’t affect the integrity of the pie. Makes one 9-inch pie. Seessel’s Pie Dough Ingredients 1 ¼ cup all-purpose flour 11 tablespoons unsalted butter ½ teaspoon baking powder ½ teaspoon salt 3 tablespoons powdered sugar 1 teaspoon nonfat dry milk powder ½ teaspoon vanilla extract 1 medium whole egg   Directions  Mix flour and butter together until it forms pea-size balls. Mix baking powder, salt, powdered sugar and milk powder. Mix vanilla and eggs, then add everything together and mix only until dough comes together in one mass and sides of bowl are clean. Roll out pie dough into a circle (about 1/8” thick), fold dough in half, place onto half of the pie pan, fold the other half over the rest of pie pan, carefully pat the dough into the bottom and around the edges, then crimp into any form you desire. Dough should set in pan one hour before filling and is best used fresh. Note: If you refrigerate the dough (it will hold two to three days) or freeze it, store it in a Ziploc freezer bag and bring it to room temperature before using. Makes one pie crust.

On his ninth birthday, John Wilcox was diagnosed with Type 1 diabetes. These days, he’s looking to help others with the same health condition. Wilcox is the CEO and cofounder of Diatech Diabetes, a local medical device startup that’s developing a software platform to help people with diabetes obtain proper amounts of insulin. There are about 600,000 diabetes patients who use insulin pumps in the U.S. They regularly inject insulin into their body, ideally ensuring that they receive the correct amount of insulin. The margin for error is high, though, and malfunctions happen frequently. Diatech’s software is set to study data in an insulin pump’s system to make analyses and predictions while also providing alarms when a pump is malfunctioning and insulin dosages aren’t right. The startup plans to sell the software to insulin pump manufacturers, and the company is operating on a flexible, two-year timeline. It wants to complete clinical studies and form a strong relationship with a pump manufacturer by 2023 or 2024. Already, it’s scored a $300,000 grant from the National Institutes of Health. And in November 2021, Diatech won The Next Big Thing – an annual pitch competition hosted by The Society of Entrepreneurs and Epicenter – which came with a $10,000 prize. Links to items mentioned in the interview: Diatech Diabetes Epicenter Memphis UMRF Research Park Memphis Business Journal JDRF American Diabetes Association

Ron Coleman is the President of Competition Cams, a world leader in valve train technology, and under his management the company has acquired several other businesses, including TCI Automotive, LLC and Quarter Master Industries. Coleman founded the National Muscle Car Association, which is recognized as the largest national sanctioning group dedicated to street-legal vehicles. He is also the Founder, President and Chairman of Xceleration Media, LLC, which was acquired by Power Automedia. Coleman was elected to the White House Conference on Small Business twice. He served on the National Federation of Independent Business (NFIB) Advisory Council, was a two time Delegate to the U.S. Congressional Small Business Summit, and was on the Advisory Council for the U.S. Small Business Administration. Coleman was active in issues involving government regulations and taxation of business, and testified before the Senate Small Business Committee to encourage the reduction of regulations that impact small business. Coleman was active in the U.S.-Japan Auto Parts Trade Agreement, which for the first time gave U.S. companies a fair chance to compete with product sales in Japan. Locally, Coleman is actively involved in the community and has supported such organizations as Memphis in May International Festival, Memphis Library Foundation, Catholic Charities of West Tennessee and the Greater Memphis Chamber, among others. He is also a graduate of Leadership Memphis. Links to items mentioned in the interview: COMP Cams Society of Entrepreneurs Profile National Muscle Car Association Power Automedia (formerly Xceleration Media) Small Business Administration Specialty Equipment Market Association Memphis in May International Festival Memphis Library Foundation Catholic Charities of West Tennessee Greater Memphis Chamber Leadership Memphis

Natives of Memphis, Andy and Michael began cooking as children. Their extended Italian families would gather for jovial Sunday suppers, where everyone would help make homemade meatballs and ravioli. When Andy and Michael met at Christian Brothers High School, they immediately connected over their similar ancestral backstories. After graduating from the University of Mississippi and Auburn University, respectively, Andy and Michael attended Johnson and Wales University in Charleston, SC and the Italian Institute for Advanced Culinary Studies in Calabria, Italy. Both Andy’s and MIchael's first formative kitchen experience was working under Chef Jose Gutierrez at Chez Philippe in Memphis. In 2008, Andy and Michael opened Andrew Michael Italian Kitchen, which led to their first James Beard Foundation nomination. The duo followed their debut with Hog & Hominy, a wood-burning neighborhood restaurant that was recognized by Bon Appetit, GQ and Southern Living as one of the top new restaurants in the country in 2013. That year Food and Wine also selected them as Best New Chefs in the country, their cookbook Collards & Carbonara: Southern Cooking, Italian Roots was published and they were recognized as semifinalists for Best Chef Southeast by the James Beard Foundation. Two years later, Porcellio’s Craft Butcher highlighted their love of traditional butcheries and heritage meats. The 2016 opening of Josephine Estelle in the Ace Hotel in New Orleans, LA, was their first foray into a hotel space. Catherine & Mary’s a nod to their Italian grandmothers opened in 2016 as well. Gray Canary, located in Old Dominick Distillery in the South Main Arts District in downtown Memphis soon followed as their sixth concept. For their seventh restaurant, Bishop, Andy and Michael dug into their French cooking foundation that began right out of culinary school. Housed in the historic Central Station Hotel, this latest concept continues as the third in their stable of downtown restaurant locations and continues to underscore the renowned chefs' company culture of family and friends. They started the Andrew Michael Foundation in 2021 to help organize how the company can give back to our community. Links to items mentioned in the interview: Enjoy AM Restaurant Group Society of Entrepreneurs Profile - Andy Society of Entrepreneurs Profile - Michael Andrew Michael Foundation James Beard Foundation Mid-South Food Bank Collards & Carbonara: Southern Cooking, Italian Roots

Harry Smith's years in public accounting prepared him for his life-changing career move to the Schilling Companies, Inc. as he assumed the role of Chairman and CEO of the 1,000-person company. This is the holding company for the real estate and automotive divisions. He also owned, in partnership with Boyle Investment Company, Schilling Farms, a 448-acre planned business development in Collierville, TN. Over the past 35 years, Smith has been involved in a number of businesses which include automotive parts, industrial engines, heating and cooling distribution and over ten different automobile dealerships of all makes and models. He has served on the Ford Motor Company Governmental Affairs Committee and the Ford Consumer Appeals Board. In January 2003, he was recognized as the Time-Life Quality Award Dealer for the State of Tennessee. Smith has been involved in over 30 boards and managing committees in the area, including Baptist Memorial Hospital, Baptist Health Sciences University, University of Memphis Foundation, Board of Visitors, Union University, Church Health, and Collierville Chamber of Commerce, just to name a few. Links to items mentioned in the interview: Schilling Companies, Inc./Schilling Farms Society of Entrepreneurs Profile Ford Motor Company Baptist Memorial Hospital & Health Care Services Baptist Health Sciences University University of Memphis Foundation Union University Church Health Collierville Chamber of Commerce

When Tommy Earl and Gary Dodson purchased four of Barloworld Truck Center’s dealerships in the summer of 2007, they say their $25 million bought the best Barloworld had to offer in the Freightliner business in terms of employees and customers. The service center and dealership locations are in Jackson, Tennessee; Jonesboro, Arkansas; and Tupelo, Mississippi; with headquarters in Memphis. With the purchases, Earl and Dodson formed TAG (an acronym for Tommy and Gary) Truck Enterprises LLC. Perhaps this intrinsic link between themselves and their business explains TAG’s commitment to customer service and satisfaction and their personal touch with the day-to-day operations. Since 2007, revenue at TAG Truck Center has almost doubled, and they have expanded from four to 10 locations. TAG Truck Center has been ranked in the Top 25 fastest growing companies in Memphis nearly every year, and has been recognized by Freightliner as an “Elite” dealer. Links to items mentioned in the interview: Lonestar Truck Group/TAG Truck Center Society of Entrepreneurs Profile Youth Villages Church Health Leadership Memphis Leadership Collierville New Hope Christian Church Ronald McDonald House of Memphis St. George's Independent School

In 1988, Denise Burnett Stewart, RN, BSN joined her friend Carol Paterson, who had an idea to start a specialized nurse staffing company. During the first year, they worked to build their client base and nurse base, but were taken off course when Carol was diagnosed with cancer. In 1990, Carol passed away and Denise became president and owner. Known today as OR Nurses Nationwide/Travel Nurses, Inc., the company has expanded to staffing all nurse specialties and allied professionals nationwide. It has added two additional offices – now with a presence in Memphis, TN; Fort Lauderdale, FL; and Dallas, TX – with the same mindset: To provide patients with exceptional care by staffing elite healthcare professionals from all specialties in their ideal locations and facilities. OR Nurses Nationwide/Travel Nurses, Inc. has consistently ranked as the Largest Women Owned Business and has been recognized as a “Best Places to Work” by the Memphis Business Journal. Denise has been an active member of the Society of Entrepreneurs sponsored Insights Group since 2010. Links to items mentioned in the interview: OR Nurses Nationwide/Travel Nurses, Inc. Society of Entrepreneurs Profile Baptist Memorial Health Care Corporation Baptist Health Sciences University Methodist Le Bonheur Healthcare St. Francis Hospital - Memphis Maryville University

From art student to artist, designer to chef to restaurateur, Karen Blockman Carrier has been creating in different mediums for more than 25 years. Her first love was painting and glasswork and that, in a roundabout way, is where she got her start in the culinary world. Apprenticing and studying under the brilliant artist, Dorothy Sturm, Carrier spent her early years at The Memphis Academy of Art gaining as much knowledge as Ms. Sturm would bestow. After graduating with a Bachelor of Fine Arts from The Memphis Academy of Art and receiving a scholarship to Hunter College for her MFA in painting, Carrier moved to New York City in 1980. About 10 years later, she found her way back to Memphis and over the years has opened such renowned establishments as Automatic Slim's Tonga Club, Mollie Fontaine Lounge, Bar DKDC and The Beauty Shop. Carrier has also been a personal chef to such Hollywood stars as Tom Cruise, Francis Ford Coppola, Jim Jarmush and Susan Sarandon. Over the last 20 years, St. Jude Children’s Hospital, Le Bonheur, March of Dimes, Friends for Life, Hope House, Share Our Strength, Ballet Memphis, Memphis College of Art, Arts Memphis and numerous other non-profit organizations have felt Carrier’s generosity. Links to items mentioned in the interview: Another Roadside Attraction Catering Society of Entrepreneurs Profile Beauty Shop Restaurant Bar DKDC Mollie Fontaine Lounge Automatic Slim's The Spirit and Science of Holistic Health

Growing up in the Cleaborne Homes housing community in the Memphis area, Fred Jones worked during the day and went to school at night to earn his BBA degree from then Memphis State University in 1971. He recognized that the support of his family and friends was vital to that achievement, and he wanted others to have that same support and opportunity. Having discovered a knack for putting together entertainers with large audiences in the most attractive venues, he blended that talent with his love for education and for helping the community to which he himself was grateful. From that combination, and a wealth of experience, the Southern Heritage Classic® Cultural Celebration was born. Jones's experience includes associations with a roster of well-known, first-class talent including Isaac Hayes, The Isley Brothers, Prince, The Commodores, Stevie Wonder, Parliament-Funkadelic, Luther Vandross, LL Cool J, Count Basie, Tyler Perry, Jill Scott, Erykah Badu, Maze featuring Frankie Beverly, The O’Jays, Usher, and hundreds more. He also assembled national blues and jazz tours for several international companies. He was also an original owner/limited partner of the Memphis Grizzlies. But Jones considers his most fulfilling business endeavor to be the Southern Heritage Classic. Links to items mentioned in the interview: Southern Heritage Classic Society of Entrepreneurs Profile Memphis Black Business Association Minority Enterprise Development Agency Memphis Grizzlies University of Memphis Leadership Memphis Memphis-Shelby County Schools

A founding member of the Society of Entrepreneurs, John Malmo has spent more than 60 years in advertising and marketing. He founded John Malmo Advertising in 1967 and built it into the largest agency in the Mid-South. He sold the agency to Ward Archer & Associates in 1991 and became a full-time marketing consultant in 1994. He currently serves as chairman emeritus of Archer Malmo, Inc. Malmo is a past president of the Memphis Advertising Federation, recipient of the American Advertising Federation Silver Medal Award and a former director of the American Association of Advertising Agencies. He has spoken and written columns for publications all over the world. He is author of the business book, “When on the Mountain There is No Tiger, Monkey Is King,” and broadcasts a business commentary on WKNO-FM every Monday morning. Links to items mentioned in the interview: Archer Malmo Society of Entrepreneurs Profile American Advertising Federation Memphis American Association of Advertising Agencies Moore Tech College Memphis Parks Memphis Symphony Orchestra Boys and Girls Club of Greater Memphis Greater Memphis Chamber Opera Memphis

In 1977, he launched Gilliam Communications, Inc. and bought the WLOK radio station. In doing so, WLOK became the first African American-owned Memphis radio station and the city's first locally owned station. As president and CEO of Gilliam Communications, Inc., Gilliam has also operated radio stations in New Orleans, Louisiana, Jacksonville, Florida, and Savannah, Georgia. He also sponsors the annual WLOK Stone Soul Picnic, which draws thousands of attendees. Gilliam’s WLOK has earned the title of #1 Gospel Station in the nation by Religion & Media Quarterly for several consecutive years; and, in 1997, was recognized by the Tennessee Historical Commission as a Tennessee Historical Landmark. Gilliam has also received the Black History Men of Honor Leadership Award, the Gospel Bridge Lifetime Achievement Award, the Rainbow/PUSH Martin Luther King, Jr. Award, the Memphis Advertising Federation's Silver Medal Award, and the Downtown Memphis Commission’s Visionary Award, among many other accolades. Links to items mentioned in the interview: WLOK Society of Entrepreneurs Profile Humanities Tennessee Lemoyne-Owen College Black Business Association of Memphis NAACP Tennessee Association of Broadcasters Leadership Memphis Shelby County Sheriff's Office AAF Memphis Leadership Music Nashville

Daphne Large, founding CEO of Data Facts got her start in the Consumer Reporting industry at the young age of 16 at Equifax Services while still attending Briarcrest High School. She stayed with Equifax while attending the University of Memphis and rose to the position of Assistant Regional Manager. She recognized a competitive advantage and started Data Facts in 1989 at the age of 27. She saw an opportunity to start a company that was both employee and customer focused. Today, she serves as CEO and majority shareholder in Data Facts, which has grown from 4 employees to 125 with hundreds of additional independent contractors supporting their firm. Data Facts serves customers in all 50 states and is one of only 10% of background screening firms nationally to have achieved accreditation from the Professional Background Screening Association. Links to items mentioned in the interview: Data Facts Society of Entrepreneurs Profile Professional Background Screening Association National Consumer Reporting Association Greater Memphis Chamber New Memphis University of Memphis Make-A-Wish Mid-South St. George’s Independent School

Jay Martin graduated from the University of Georgia in 1968 and moved to Memphis in 1969. Jay founded National Safety Associates (Juice Plus Co.) with $500 and has served as President and CEO since its inception. Juice Plus+ has 75,000 independent distributors in all 50 states and 25 foreign countries, with system-wide sales of $425 million annually and has sales since inception of more than $12 billion. Juice Plus+ has 450 employees, primarily housed at corporate headquarters in Collierville, and a shipping facility in Memphis. The company hosts two conventions a year with an average attendance of 5,000.   Links to items mentioned in the interview: Juice Plus+ Society of Entrepreneurs Profile St. George’s Episcopal School Boys & Girls Club of Greater Memphis Memphis Athletic Ministries Volunteers of America United Way of the Mid-South Direct Selling Association

David Andrews is the Principal and Chief Executive Officer of City Enterprises, LLC. City Enterprises is the managing company of several businesses, many auto-related, including City Auto Sales, Chief Automotive Group, Pace Financial, City Auto Finance, and Dealers Auto Auction Group. Andrews launched City Auto Sales more than 35 years ago. Since then, he has grown the business to seven auction sites, multiple franchise and used car showrooms, eight City Auto Finance branches, and a nationwide forwarding company. City Enterprises, LLC managed companies employ more than 850 people. Andrews says his employees are like family and believes in rewarding employees who work hard. He points out that they take care of customers, just like they take care of their employees, and if they are doing their job right, customers should feel like buying a car is fun.   Links to items mentioned in the interview: City Enterprises/City Auto Society of Entrepreneurs Profile City Auto Finance Dealers Auto Auction Group Pace Financial Greater Memphis Chamber ALS Foundation Susan G. Komen Breast Cancer Foundation United Way

Throughout an entrepreneurial career that has spanned trade publishing, lecturing, cause-related marketing, implementing fundraising programs and seminar training, Ellen Rolfes has helped organizations of all sizes and different purposes advance financially in order to foster societal change. She often begins by finding an obscure institutional story. It becomes their guiding story that evokes a new vision to create a sustainable model for the future. Now in semi-retirement, Ellen consults with non-profits as a philanthropy strategist.   Links to items mentioned in the interview: Ellen Rolfes & Associates Society of Entrepreneurs Profile Ole Miss Women's Council for Philanthropy Women’s Foundation for a Greater Memphis ACE Awareness Foundation Junior League of Memphis Leadership Memphis New Memphis Memphis Symphony Orchestra Circle of Friends

While working as Executive Director of a money management firm, Jack Soden met a client, Priscilla Presley. Upon her request, he came to Memphis and helped develop a business plan for opening Graceland. Today, Jack is the CEO of Elvis Presley Enterprises, Inc., which now has more than four hundred employees. Graceland has become one of the nation's premier tourist attractions with annual visitors in excess of 600,000, bringing an estimated $200 million per year to the Memphis economy. The company also controls The Guest House at Graceland, a 4-star, 450-room resort hotel. Links to items mentioned in the interview: Graceland Society of Entrepreneurs Profile The Guest House at Graceland Greater Memphis Chamber St Jude Children’s Research Hospital The University of Memphis National Civil Rights Museum

A founding member of the Society of Entrepreneurs, Don Hutson has made a name for himself in the speaking, management and sales arenas. Chairman and CEO of U.S. Learning in Memphis, Don has enjoyed many honors stemming from his ability to motivate others and to teach the secrets of success. U.S. Learning is a firm that specializes in providing innovative, high-impact sales, leadership and strategic solutions to business clients. His client list includes over one-half of the Fortune 500, and he is the author or co-author of 14 books, including Selling Value and his two Wall Street Journal and New York Times International #1 best sellers, The One Minute Entrepreneur and The One Minute Negotiator.   Links to items mentioned in the interview:   U.S. Learning Society of Entrepreneurs Profile Books National Speakers Association NSA Foundation Society of International Business Fellows Speakers Roundtable