Conflict, Power & Persuasion

Canadian International Institute of Applied Negotiation

Hear from some of the most informative and experienced practitioners and thought leaders in the world to unpack the dynamics and transformative potential of Conflict, Power, and Persuasion. Stories to inspire, to inform, and equip you with the mindset and tools to apply in your pursuit of personal and professional excellence. Brought to you by the Canadian International Institute of Applied Negotiation (ciian.org). read less

Our Editor's Take

Conflict, Power & Persuasion is a podcast about promoting peace. The show is a production from the Canadian International Institute of Applied Negotiation (CIIAN). The mission of the Institute is to help prevent and resolve conflicts at macro and micro levels. Its members offer training on conflict resolution, mediation, and negotiation.

In every episode of the podcast, a peace broker describes how opposing factions found common ground. Many podcast guests have experience in international conflict resolution. Dag Nylander is a Norwegian diplomat. He helped broker peace between the FARC and the Colombian government. For Nylander, two factors were crucial in the process. The first was ensuring that victims had a voice. The second was creating a safe space for the two factions to meet. Another episode is about Dr. Charles Davidson's efforts to end armed conflict in Congo. Davidson is a scholar and practitioner of conflict resolution. He sought to understand each faction's motivations in Congo.

Some conflicts are local to the US. For Aqeela Sherrills, it was in his own neighborhood. In 1992, he helped broker a peace deal between the Crips and the Bloods. On the podcast, he talks about inviting football player Jim Brown into the process.

For some guests, the conflict is between humans and something else. Alexandra Zimmermann specializes in human-wildlife conflicts. She argues against a one-size-fits-all model for resolution. Podcast guest Olivia Lazard considers the climate in her work as a mediator.

The podcast also shares specific tips for conflict resolution. Guests discuss salary negotiations, toxic workplaces, and effective communication. They explore aggression and anger and the role they play in building conflict. Conversations examine the psychology of decision-making under various circumstances.

Conflict, Power & Persuasion may appeal to those experiencing conflict. People who want to hone their negotiation and mediation skills might also enjoy the show. While every situation is unique, some strategies have universal applications. Listeners might discover new ways of bringing balance back into a fraught situation.

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Katrina Abatis & Zaza Johnson Elsheikh - Culturally Oriented Mediation: Inviting the Elephant into the Room

Katrina Abatis & Zaza Johnson Elsheikh - Culturally Oriented Mediation: Inviting the Elephant into the Room

Katrina Abatis is a Senior Program Officer in the Mediation Support Team at the Center for Security Studies (CSS), a think tank at ETH Zürich. She is the author of the paper featured in this episode, "Inviting the Elephant into the Room: Culturally Oriented Mediation and Peace Practice," written as part of the Culture and Religion in Mediation (CARIM) program, a joint project between the CSS and the Swiss Federal Department of Foreign Affairs (FDFA). Zaza Johnson Elsheikh is a commercial, family, and workplace mediator with almost 20 years of experience mediating shareholder disputes in family businesses and inheritance disputes, as well as reconciling complex families. Zaza’s mediation work draws on her experience as a Medical Doctor (1994–2002) and a Clinical Negligence Solicitor (2002–2006) before she became a member of the Centre for Effective Dispute Resolution (CEDR) faculty. Zaza teaches conflict resolution skills to both mainstream and neurodiverse adults and children in schools and top universities in the UK. As President of Belief in Mediation and Arbitration (BIMA), Zaza leads bimonthly Scripture-based Dialogue sessions, such as “Scriptural Guidance on Responding to Toxic Conflicts.” She is also recognized as a Muslim faith leader and has a particular interest in working with vulnerable people of all ages who are susceptible to radicalization and extremism. In this episode of Conflict, Power, and Persuasion, Katrina and Zaza describe the concept of culturally oriented mediation. This approach became apparent to Katrina through Zaza’s sometimes unconventional mediation practices, which she found necessary to effectively address complex cultural disputes in her community and beyond. Some topics discussed include: •Distinguishing between culturally sensitive and culturally oriented mediation approaches •Understanding the manifestations of "shame-triggered violence" in conflicts •Employing "active impartiality" and "hardcore persuasion" to engage conflicting parties •Exploring gender differences in promoting peace and resolving conflict •Unconventional approaches for creating proactive entry points for peace •Addressing how cultural differences can lead to mismatched expectations and conflicts •The urgent need for addressing sexual violence against refugees •The evolving role of culturally oriented mediation in an increasingly polarized world •And much more! Links: ⁠Culturally Oriented Mediation: Inviting the Elephant into the Room (the paper)⁠⁠Culturally Oriented Mediation: Inviting the Elephant into the Room (the blog)⁠⁠Belief in Mediation and Arbitration (BIMA)⁠⁠Collection of Zaza’s YouTube clips discussing culture in mediation⁠⁠Deeyah Khan’s documentary film: White Right- Meeting the Enemy⁠

Episodes

Katrina Abatis & Zaza Johnson Elsheikh - Culturally Oriented Mediation: Inviting the Elephant into the Room

Katrina Abatis & Zaza Johnson Elsheikh - Culturally Oriented Mediation: Inviting the Elephant into the Room

Katrina Abatis is a Senior Program Officer in the Mediation Support Team at the Center for Security Studies (CSS), a think tank at ETH Zürich. She is the author of the paper featured in this episode, "Inviting the Elephant into the Room: Culturally Oriented Mediation and Peace Practice," written as part of the Culture and Religion in Mediation (CARIM) program, a joint project between the CSS and the Swiss Federal Department of Foreign Affairs (FDFA). Zaza Johnson Elsheikh is a commercial, family, and workplace mediator with almost 20 years of experience mediating shareholder disputes in family businesses and inheritance disputes, as well as reconciling complex families. Zaza’s mediation work draws on her experience as a Medical Doctor (1994–2002) and a Clinical Negligence Solicitor (2002–2006) before she became a member of the Centre for Effective Dispute Resolution (CEDR) faculty. Zaza teaches conflict resolution skills to both mainstream and neurodiverse adults and children in schools and top universities in the UK. As President of Belief in Mediation and Arbitration (BIMA), Zaza leads bimonthly Scripture-based Dialogue sessions, such as “Scriptural Guidance on Responding to Toxic Conflicts.” She is also recognized as a Muslim faith leader and has a particular interest in working with vulnerable people of all ages who are susceptible to radicalization and extremism. In this episode of Conflict, Power, and Persuasion, Katrina and Zaza describe the concept of culturally oriented mediation. This approach became apparent to Katrina through Zaza’s sometimes unconventional mediation practices, which she found necessary to effectively address complex cultural disputes in her community and beyond. Some topics discussed include: •Distinguishing between culturally sensitive and culturally oriented mediation approaches •Understanding the manifestations of "shame-triggered violence" in conflicts •Employing "active impartiality" and "hardcore persuasion" to engage conflicting parties •Exploring gender differences in promoting peace and resolving conflict •Unconventional approaches for creating proactive entry points for peace •Addressing how cultural differences can lead to mismatched expectations and conflicts •The urgent need for addressing sexual violence against refugees •The evolving role of culturally oriented mediation in an increasingly polarized world •And much more! Links: ⁠Culturally Oriented Mediation: Inviting the Elephant into the Room (the paper)⁠⁠Culturally Oriented Mediation: Inviting the Elephant into the Room (the blog)⁠⁠Belief in Mediation and Arbitration (BIMA)⁠⁠Collection of Zaza’s YouTube clips discussing culture in mediation⁠⁠Deeyah Khan’s documentary film: White Right- Meeting the Enemy⁠

Warchild to World Stage: Emmanuel Jal’s Transformation and Triumph

Warchild to World Stage: Emmanuel Jal’s Transformation and Triumph

With seven award-nominated albums to his name, Emmanuel has collaborated and performed alongside musical legends like Lauryn Hill, Peter Gabriel, Ed Sheeran, Joss Stone, and Alicia Keys, marking his presence at global events including Nelson Mandela’s 90th Birthday Concert, Live 8, and the One Concert for the Dalai Lama. His journey from child soldier to the world stage is captured in his autobiography and the award-winning documentary "Warchild." Emmanuel’s acting talents were also showcased alongside Reese Witherspoon in "The Good Lie”. As a dedicated peace ambassador, Emmanuel founded Gua Africa (GWA), providing educational support to those affected by war in East Africa, and spearheaded the 'We Want Peace' campaign, securing backing from global figures like George Clooney, Kofi Annan, and Richard Branson. His relentless pursuit of peace has been recognized with numerous awards, including the Vaclav Havel International Prize for Creative Dissent and the Desmond Tutu Reconciliation Award. In this episode of Conflict, Power, and Persuasion, Emmanuel shares lessons and philosophies from his experiences as a refugee and child soldier, as detailed in his new book: My Life is Art. He discusses how life, much like a canvas, is shaped by our actions and experiences, offering his principles for overcoming adversity. Links: Emmanuel's Website Emmanuel's Ted Talk My Life Is Art Emmanuel’s Books on Amazon Gua Africa We Want Peace Campaign Movie: The Good Lie In this podcast, we feature tracks from Emmanuel Jal including 'Warchild' and 'Baaki Wara' from his album 'Warchild.' You can listen to the entire album on Spotify here: Warchild Album on Spotify.

Aqeela Sherrills - Making Peace in the Streets: Confronting Community Violence

Aqeela Sherrills - Making Peace in the Streets: Confronting Community Violence

Aqeela Sherrills is a seasoned activist with over three decades of dedication to community safety and healing from violence in underserved areas. In 1992, he notably brokered a historic peace agreement between the rival gangs, the Bloods and the Crips. He's a nationally acknowledged expert in victim services and community-driven public safety. Aqeela co-founded the Community-Based Public Safety Collective and spearheaded the Newark Community Street Team initiative. Under his leadership, Newark saw a significant drop in its homicide rate from 2015 to 2019. Beyond his on-ground efforts, Aqeela has advised The International Association of Chiefs of Police and is renowned for his expertise in gang violence intervention, restorative justice, and trauma healing. He's also a skilled facilitator, life coach, and mediator. In this episode of Conflict, Power, and Persuasion, Aqeela takes us on a journey into the heart of community violence. You can feel his passion as he recounts growing up amidst the turbulent backdrop of the 1980s, in south Los Angeles, the profound impact it had on him, and his relentless drive to intervene and prevent further community violence. Aqeela has been a trailblazer in this arena for decades, and he shares invaluable insights on effective strategies and the necessary shifts needed to reshape the narrative surrounding street violence. Links: Malcolm X Autobiography Amer-I-Can Snowfall Series Newark Community Street Team EJ USA Trauma to Trust Initiative Community Based Public Safety Collective

Dag Nylander- Diplomacy in Action: Lessons from the Columbian Peace Process

Dag Nylander- Diplomacy in Action: Lessons from the Columbian Peace Process

Dag Nylander is a Norwegian diplomat, and is currently the director the Norwegian Centre for Conflict Resolution (NOREF). Prior to joining NOREF, he was director and head of the Section for Peace and Reconciliation in the Norwegian Ministry of Foreign Affairs. Throughout his career, he has held several diplomatic positions, most notably as a mediator and Norwegian special envoy to Colombia. From 2010 to 2016 he led the Norwegian facilitation of the peace process between the Colombian government and the FARC. This work built on the foundations laid from 2006 to 2008, when he headed the Norwegian embassy in Bogotá. In 2017 he was appointed the United Nations Secretary-General’s personal representative on the border controversy between Venezuela and Guyana. Dag is a jurist by education and has practiced both as a lawyer and an assistant judge. Some topics discussed include: Dag’s insights on the most crucial actions a mediator can take to ensure a successful outcome.Crafting a secure environment for participants, considering political, legal, and physical aspects.Cultivating trust between the parties and the mediator, and the pivotal role this plays in the mediation's success.Navigating the ethical complexities of stakeholder inclusivity while keeping the process efficient.The transformative impact of placing victims at the heart of peace talks.The necessity of addressing victim justice for enduring peace.An exploration of Track Two diplomacy, its effectiveness, and best practices within peace processes.And much more Links: Out of the Jungle, by Dag Nylander and Tove Gravdal

Alexandra Zimmerman- Navigating the Complexities of Human-Wildlife Conflicts: The Path to Peaceful Coexistence

Alexandra Zimmerman- Navigating the Complexities of Human-Wildlife Conflicts: The Path to Peaceful Coexistence

Alexandra Zimmerman founded and chairs the International Union for Conservation of Nature (IUCN), Human-Wildlife Conflict Task Force. She's also a member of several IUCN groups, including the Asian Elephant Specialist Group, the Cat Specialist Group, SOS Technical Advisory Board, and the Conservation Advisory Board of Elephant Family. In addition, Alexandra serves as a Senior Advisor on Human-Wildlife Conflict to the World Bank and is a Senior Research Fellow at Oxford University's Wildlife Conservation Research Unit (WildCRU). Some topics discussed include: How human-wildlife conflicts can escalate and when reconciliation becomes essential.The limitations of "cut and paste" solutions, even for identical species in similar regions.Five guiding principles for addressing Human-Wildlife conflict.The collaborative nature of addressing Human-Wildlife issues across sectors and disciplines.The role of Human-Wildlife conflict in peace processes and the unique opportunities it offers.The readiness of the Human-Wildlife Conflict field to tackle the impacts of climate change.The goal of “co-existence” between humans and wildlife, and what it looks like. The importance of bridging the fields of conservation and conflict resolution.And much more! Links: IUCN SSC Human-Wildlife Conflict & Coexistence Specialist Group IUCN Human Wildlife Conflict and Coexistence Library IUCN SSC Guidelines on Human-Wildlife Conflict and Coexistence

Jeanne Brett- A Journey Through Time: From Early Mediation to Artificial Intelligence

Jeanne Brett- A Journey Through Time: From Early Mediation to Artificial Intelligence

Jeanne Brett is a highly distinguished and accomplished scholar in the field of dispute resolution. She is the DeWitt W. Buchanan, Jr. Distinguished Professor Emerita of Dispute Resolution and Organizations and the former director of the Kellogg School’s Dispute Resolution Research Center. Jean’s research has focused on cross-cultural negotiations, the resolution of disputes, and the performance of multicultural teams. Her current work explores culture and negotiation strategies, as well as the interface between AI and negotiations. She is a prolific author of books, journal articles, and negotiation teaching materials, including the award-winning books Getting Disputes Resolved with William Ury and Stephen Goldberg and the single-authored Negotiating Globally. She has initiated and taught Kellogg's MBA courses in negotiations since 1981 and in cross-cultural negotiations since 1994. Her most recent book is Searching for Trust in the Global Economy with Tyree Mitchell. On this episode of Conflict Power and Persuasion, Jeanne shares insights from her pioneering research, which have led to seminal ideas such as Interests, Rights and Power, and Dispute Resolution systems design. She also discusses her current research on negotiation and Artificial Intelligence,as well as exploring the crucial role of trust in negotiations across different cultures. Links: Getting Disputes ResolvedNegotiating GloballySearching for Trust in the Global EconomyRule Makers, Rule Breakers: How Tight and Loose Cultures Wire Our WorldIAGO⁠World Values Survey Grandma Anna Study

Gilead Sher - Lessons from Negotiating Intractable Conflict

Gilead Sher - Lessons from Negotiating Intractable Conflict

Gilead Sher is an Israeli attorney who specializes in international negotiations, both business and political. He served as Chief of Staff and Policy Coordinator to Israel's former Prime Minister and Minister of Defense, Ehud Barak. In that capacity, he acted as one of Israel's senior peace negotiators at the Camp David summit in 2000 and the Taba talks in 2001, as well as in extensive rounds of covert negotiations with the Palestinians. Gilead has lectured on negotiation, mediation, and dispute resolution at several institutions including the Wharton School of the University of Pennsylvania, Tel Aviv University, and Harvard’s Program on Negotiation, and he is currently a fellow at Rice University’s, Baker Institute for Public Policy. Gilead is a reserve colonel in the Israel Defense Forces and author of several articles and books including his latest, “Reflections on Conflict Resolution: In the Middle East and Beyond” published by World Scientific Publishing. Some topics discussed include: · The current status of the Israel-Palestine conflict · Constructive Unilateralism: how to make peace without a negotiation partner · Social media as a tool for peacebuilding · How Iran went from a weak hand to striking a good deal at the 2015 nuclear negotiations · Jimmy Carter’s drafting of a single negotiated text at the 1978 Camp David negotiations between Israel and Egypt · The use of hardball tactics in negotiations · Negotiation process design · Impasses and why Bill Clinton “lost his cool” during the Camp David negotiations And much more… Links: Reflections of Conflict Resolution: In the Middle East and Beyond, by Gilead Sher - https://a.co/d/bNs65Wo

Miriam Coronel-Ferrer - Stories and Strategies from the World's First Female Chief Negotiator to Sign a Peace Deal

Miriam Coronel-Ferrer - Stories and Strategies from the World's First Female Chief Negotiator to Sign a Peace Deal

Miriam Coronel-Ferrer is a professor of political science at the University of Philippines Diliman and headed the Government of Philippines panel in peace talks with the Moro Islamic Liberation Front with culminated in the signing of a peace accord in 2014. Miriam is the first female chief negotiator in the world to sign a final peace accord with a rebel group. She was a member of the United Nations Standby Team of Senior Mediators during which she provided mediation support to UN missions in Afghanistan, Iraq, Maldives, Kosovo, Georgia, and Southeast Asia, among others. Miriam is also the recipient of numerous awards including the 2015 Hillary Rodham Clinton Award for Advancing Women in Peace and Security. In this episode of Conflict, Power, and Persuasion, Miriam takes us behind the scenes of the negotiation process between the Government of the Philippines and the Moro Islamic Liberation front. Topics covered include: The negotiation planning process.Building trust between negotiation parties.How the international community can assist with power imbalances between negotiation partiesThe importance of being culturally sensitive.The use of multiple tables and breaks during the negotiation process.The role of a facilitator as opposed to a mediator in negotiations.The strategies and dynamics of a well-functioning negotiation team.Considerations for religious beliefs in negotiations.A crash course on discourse analysis.The importance of inclusivity in the negotiation process. And much more! Links: https://bookshop.iseas.edu.sg/publication/2421

Abid Shamdeen- The Sinjar Massacre: The Struggles to Rebuild in the Wake of Genocide

Abid Shamdeen- The Sinjar Massacre: The Struggles to Rebuild in the Wake of Genocide

Abid Shamdeen was born and raised in Sinjar, Iraq. For the past six years, he has advocated for victims of the Yazidi genocide and has managed projects that have brought aid and assistance to internally displaced Yazidis in Iraq. During the United States-led invasion of Iraq, he worked for the US Army as a cultural advisor and translator. Abid holds a master’s degree in Political Science from the School of International Service at American University. Together with Nobel Peace Prize recipient, Nadia Murad, Abid co-founded Nadia’s Initiative whose mission is to “create a world where women are able to live peacefully and communities that have experienced trauma and suffering are supported and redeveloped”. In this episode of Conflict, Power, and Persuasion, Abid describes the genocide of the Yazidi people by ISIS in the Sinjar Region of Iraq which took the lives of over 5000 people, with thousands more missing, many of which are presumed to be still in captivity. He not only speaks specifically of the plight of the Yazidi, including their history, the process which made the Yazidi vulnerable to an attack by ISIS, as well as detailing the aftermath of the Sinjar massacre, but in doing so he also provides invaluable insights into the risks of interventionism in politically disputed regions, as well as important considerations required to successfully rebuild and reintegrate minority groups in the wake of genocide or humanitarian crisis. Links: -Nadia’s Initiative: https://www.nadiasinitiative.org/ -The Last Girl: My Story of Captivity, and My Fight Against the Islamic State by Nadia Murad: https://amzn.to/3Qe21pF

Charles Davidson - A Hybrid Approach to Peace: Ending Violence in the Congo

Charles Davidson - A Hybrid Approach to Peace: Ending Violence in the Congo

Charles Davidson directs the Political Leadership Academy and is research faculty at George Mason University’s Jimmy and Rosalynn Carter School for Peace and Conflict Resolution. He is also a scholar-practitioner of conflict resolution focusing on civil war, insurgency, and vulnerable populations with over a decade of experience in economic peacebuilding in war-torn countries working most recently in the eastern Democratic Republic of the Congo and previously in Iraq, Afghanistan, Uganda, Colombia, and Burundi. Charles is also founder and president of Innovations in Peacebuilding; its mission is to cultivate peace by accompanying local peacebuilding practice, peace education, connecting peacebuilders, and scholarly praxis. In this episode of Conflict Power and Persuasion, Charles describes how his background and international experiences shaped his thinking and understanding of the critical motivational forces on members of armed groups, and consequently, the approaches that can successfully achieve disarmament, demobilization and the reintegration of those individuals to create durable peace. He then takes us behind the scenes of what he describes as a hybrid peace process, which led to the signing of a peace agreement by 21 armed groups, civil society leaders, and the Congolese government. Links: https://www.innovationsinpeacebuilding.com/ https://carterschool.gmu.edu/ https://kivusecurity.org/

Simon J.A Mason & Olivia Lazard - Climate Change and Conflict Dynamics: Bringing Nature to the Negotiation Table

Simon J.A Mason & Olivia Lazard - Climate Change and Conflict Dynamics: Bringing Nature to the Negotiation Table

Simon J. A. Mason is a senior researcher and head of the Mediation Support Team at the Center for Security Studies (CSS), ETH Zurich. He has been involved as a facilitator in workshops on conflict analysis, dialogue, negotiation, and mediation with actors from conflict contexts around the world. Together with Dekha Ibrahim Abdi, he recently co-authored the book: Mediation and Governance in Fragile Contexts: Small Steps to Peace. Olivia Lazard is an environmental peacemaking and mediation practitioner as well as a researcher. She is currently a visiting scholar at Carnegie Europe where her research focuses on the geopolitics of climate, the transition ushered by climate change, and the risks of conflict and fragility associated to climate change and environmental collapse. In this episode of Conflict, Power, & Persuasion, we’ll take an in-depth look at environmental disputes with special consideration of the impact of climate change, including discussions about why and how nature could be brought into peace negotiations. Some topics discussed include: The four pathways between climate change and conflict.Conflict economiesEcological interdependencies including deforestation and the hydrological system.Global priority regeneration areas and decarbonization commodities.The unique characteristics of environmental disputes.Considerations for mediators and process/content issues in environmental disputes.How to “bring nature to the table”.The use of experts and technological tools in environmental disputes.Mediator ethics and the importance of setting “red lines”.Examples of environmental regeneration. And much more! Links: Olivia Lazard Bio Simon Mason Bio Mediation and Governance in Fragile Contexts: Small Steps to Peace. By Dekha Ibrahim Abdi and Simon J. A. MasonPaper on Global priority areas for ecosystem regeneration SIPRI Policy Brief on four interrelated pathways between climate change and conflictYoutube video on regeneration of China’s Loess Plateau Mediating Water Use Conflicts in Peace Processes by Simon Mason and Dorothea BlankThe EU and Climate Security: Toward Ecological Diplomacy by Olivia Lazard and Richard YoungsA conversation with François Gemenne, one of the lead authors of the IPCC report, and Olivia LazardThe power of soil: How our precarious climate shaped the Arab Spring, by Olivia LazardSustainable Peace & Security in a Changing Climate: Recommendations for NATO 2030

Victoria Pynchon - Essential Salary Negotiation Strategies

Victoria Pynchon - Essential Salary Negotiation Strategies

Victoria Pynchon is an author, keynote speaker, and was a consultant and trainer at She Negotiates, which she co-founded in 2010. She wrote a thrice-weekly negotiation blog at ForbesWoman for more than two years and has written lengthier pieces for CNN International, the American Bar Association Journal and other niche practice magazines. As a speaker, writer and consultant in the women’s negotiation and leadership niche, Victoria has been interviewed or mentioned by the Wall Street Journal, NPR, the New York Times, CNN Opinion Bloomberg Business week and others. Victoria is also the author of two books, an illustrated conflict resolution primer, The Grownups' ABCs of Conflict Resolution (published by Reason Press in 2010) and Success as a Mediator for Dummies (published by Wiley in 2012). In this episode of Conflict, Power, & Persuasion, we’ll discuss negotiating a raise or starting salary. Victoria has helped hundreds of women negotiate their market value and walks us step-by-step through the process. Tapping into decades of experience as a commercial litigator, mediator and negotiation expert, Victoria also provides numerous invaluable tips for mediators, negotiators and coaches. Some topics discussed include: The common mindset when requesting an increase in compensation.How to find your market value (and why it’s important to do so).The step-by-step process of negotiating a raise or starting salary.Negotiation strategies including anchoring, discovering interests, mimicry and more.How to deconstruct compensation to create value.Imposture syndromeSubjective versus objective standardsTips for coachesVictoria’s favorite negotiation resources And much more. Links: Women Don’t Ask by Linda Babcock and Sara LascheverAsk for it by Linda Babcock and Sara Laschever Negotiation Genius: How to Overcome Obstacles and Achieve Brilliant Results at the Bargaining Table and Beyond by Deepak Malhotra and Max Bazerman 3-d Negotiation: Powerful Tools to Change the Game in Your Most Important Deals by David A. Lax and James K. Sebenius Jamie Lee: https://www.jamieleecoach.comStephanie Health: https://www.soulworkandselfies.com/Rachel Rogers: https://helloseven.co/

Alanis Obomsawin - The Struggle for Indigenous Rights and Reconciliation

Alanis Obomsawin - The Struggle for Indigenous Rights and Reconciliation

Alanis Obomsawin was born in 1932 and is a member of the Abenaki Nation. She spent her early years on the Odanak reserve, then at the age of six relocated to Trois Rivieres, Quebec, where her family was the only Indigenous peoples in the community. Driven by the need for truthful and respectful education about Indigenous peoples, while in her early 20s, Alanis began performing as a singer and storyteller and toured in Canada, the US and Europe including managing her own stage at the Mariposa Folk Festival in the 1960s. In the late 1960s Alanis was hired as a consultant by the National Film Board of Canada where she went on to become one of the most acclaimed Indigenous directors in the world, completing dozens of documentaries, exploring the lives and concerns of Indigenous peoples including violent conflicts such as the raids on the Mi’kmaq over fishing rights in the early 1980s and the historic Mohawk standoff at Oka. Alanis has an incredible list of well-deserved awards and honors including honorary doctorates from the universities of York, Carleton, UBC, Western, McGill, Concordia, and Dalhousie. In 1983 she was made a Member of the Order of Canada, she’s received the Governor General’s Performing Arts award for Lifetime Artistic Achievement, the Glenn Gould Prize, the prix Albert-Tessier for contribution to Quebecois cinema, and many others. In this episode of Conflict, Power, & Persuasion we take a walk through time, discussing the struggles to realize Indigenous rights and the path to reconciliation. Some topics discussed include: What it was like when Indigenous people were granted Canadian citizenshipThe core values needed to connect with others.Alanis’s experience of being on the ground during the Oka Crisis.LeadershipNegotiating with the Indigenous Peoples of CanadaThe importance of connecting with elders and understanding your history.Reconciliation: Healing, Apologies and ForgivenessNelson MandelaSenator Murray SinclairStorytelling through music And much more! Links: CBC’s Telescope Episode: https://www.cbc.ca/archives/entry/alanis-obomsawin-the-activist Bush Lady Album: https://alanisobomsawin.bandcamp.com/ NFA Documentary Films: https://www.nfb.ca/directors/alanis-obomsawin/

Jim Tamm - Radical Collaboration

Jim Tamm - Radical Collaboration

Jim Tamm is a former judge and an expert in building collaborative workplace environments, with 40 years of experience in the field of alliance building and conflict resolution. As a Senior Administrative Law Judge for the State of California for 25 years, Jim mediated more than 1,000 employment disputes. His legal decisions have impacted national labor policy in the US, and he has authored training materials that have been published in fourteen languages. The California Senate, the California Assembly and the California Public Employment Relations Board have all honored Jim for his work building more collaborative employment environments. His most recent book, Radical Collaboration (co-authored with Ron Luyet) was on Amazon’s top seller lists for workplace, organizational psychology, collaboration and negotiations books for most of the past nine years. He is a former law professor and is currently on the faculty of the International Management Program of the Stockholm School of Economics, the Management Education Program at NASA, and the Leadership Academy of the University of California, Santa Cruz, and the Wallenberg Institute in Sweden. Jim has a diverse client base of international organizations ranging from the United Nations, NASA, Toyota and Boeing, the US Army and Navy, to universities, financial institutions, pharmaceuticals and toy companies. We discuss: The Super Chicken ModelThe results from the pilot study that lead to Jim writing Radical Collaboration.The five skills needed to achieve collaboration.The power of paying attention to your attitude.The importance of Will Schutz’s research on openness and creating psychological safety.Why Jim thinks working on defensiveness is the most important factor that can influence the collaboration process.The three biggest fears that lead to defensiveness.Why conflict avoidance is the dominant style in workplaces.The common behaviours and characteristics of “red zone” cultures.The importance for mediators to set boundaries. And much more!

Julia Minson - Receptiveness: The Science of Being Heard

Julia Minson - Receptiveness: The Science of Being Heard

Julia Minson is an Associate Professor of Public Policy at the Harvard Kennedy School of Government. She is a social psychologist with research interests in conflict, negotiations and judgment, and decision making. Her primary line of research addresses the “psychology of disagreement” – how do people engage with opinions, judgments, and decisions that are different from their own? She explores this theme in the context of group decision making to uncover the psychological biases that prevent managers, consumers, and policy-makers from maximizing the benefits of collaboration. She also studies the conditions that make people willing to listen and be receptive to views and opinions they strongly oppose on political and social topics. Prior to the Harvard Kennedy School, Julia served as a Lecturer at the Wharton School, University of Pennsylvania, where she taught Negotiations at both the MBA and the undergraduate levels. She received her PhD in Social Psychology from Stanford University and her BA in Psychology from Harvard University. Topics discussed include: · What receptiveness is and why it’s so important. · Whether liberals are more receptive than conservatives. · Whether men or women are more receptive. · How age influences our openness to the opinions of others. · The link between receptiveness and good decision making. · The linguistic markers that convey receptiveness. · The power of acknowledgment. · How mediators can frame discussions to promote receptiveness. · Why being formal and polite in an argument can be counterproductive. · The key to creating receptiveness at Braver Angels workshops. · How you can test your own level of receptiveness. And much more.

Jamie Arbuckle - Getting the Greenlight for UN Peace Operations

Jamie Arbuckle - Getting the Greenlight for UN Peace Operations

Jamie Arbuckle served for 36 years in the Canadian Army. As a peacekeeper, he has served three tours with the United Nations Forces in Cyprus (UNFICYP), and with the United Nations Protection Force (UNPROFOR) in Bosnia, Serbia and Croatia. He also served four tours with Canada’s NATO forces in Germany. Jamie was a faculty member of the Lester B. Pearson Canadian International Peacekeeping Training Centre in Nova Scotia, a member of the Capacity Building and Training Section of the Organization for Security and Cooperation (OSCE), and has delivered seminars on Conflict Management for the OSCE Secretariat in Vienna and for missions in Croatia, Kosovo, Bosnia and Albania, as well as at the Austrian Peace Support Command, the German Foreign Ministry Training Centre in Bonn and at York University in the UK. Jamie was the English copy editor for the Concise Encyclopedia of the United Nations and has written several articles on military issues for professional publications. Jamie’s the author of two books: The Level Killing Fields of Yugoslavia: An Observer Returns, and Military Forces in Twenty-first Century Peace Operations: No Job for a Soldier?, which details the military role in humanitarian operations. Topics discussed include: The first modern peacekeeping mission in the Suez crisis.The five layers of consent required for a successful peacekeeping mission.The trade-off between protecting human rights and sovereignty.How the UN induced consent in eastern Solvenia.The likelihood of launching a non-consensual peace operation.The Responsibility to Protect doctrine.Strategies to create host-government consent for peace operations. And much more.

On Amir - Decision-Making Traps and Tips for Negotiators

On Amir - Decision-Making Traps and Tips for Negotiators

On Amir received his Ph.D in management science and marketing from MIT’s Sloan School of management and is a professor of marketing at UC San Diego. On’s research focuses on using psychological and economic principles to identify successful strategies in different market settings. He investigates different customer decision-making mechanisms and their influences on pricing and promotion strategies, on decision making under risk and uncertainty, and on preference dynamics. He also writes about how insights from research on decision making and behavioral economics may be used to improve business practices and policy making. On has been retained as an expert witness and testified at deposition in numerous cases. He has also consulted to and conducted market research for companies in the life sciences, biotechnology, media, gaming, and defense industries. On has received several research awards from the Marketing Science Institute and from the Robert Woods Johnson Foundation. Topics discussed include: Homo EconomicusSystem 1 and System 2 thinkingProspect TheoryThe best way to motivate a group to reach an agreement.The “starting problem” and “goal gradients”.How Robert Cialdini’s mother motivated him to get better grades.The effects of resource depletion on decision making.Cognitive biases including the attraction and compromise effects.Anchoring, opening offers, and using reference points in negotiations.How to limit cognitive biases and make better decisions.The ethics and applications of “choice architecture” And much more.

Mickey Bergman - Fringe Diplomacy: Negotiating the Release of Hostages and Political Prisoners

Mickey Bergman - Fringe Diplomacy: Negotiating the Release of Hostages and Political Prisoners

Mickey Bergman has spent over 15 years in various aspects of strategic diplomacy, and coined the term Fringe Diplomacy to describe the new field he is forging, an innovative discipline exploring the space in international relations just beyond the boundaries of States and Governments’ capacity and authority. He manages relationships and private diplomacy efforts in North Korea, Cuba, Myanmar, Middle East, Venezuela and Africa. Nominated for the 2019 Nobel Peace Prize, alongside Former Governor Bill Richardson; Mickey has led his team at the Richardson Center to facilitate the release of more political prisoners than any other organization. Mickey creates new political capital by leading Professional Exchange Programs to frontier countries such as North Korea, Myanmar, Cuba, Lebanon, and others. Mickey is Vice President and Senior Advisor at Governor Richardson Center for Global Engagement; was Executive Director of the Global Alliances Program at the Aspen Institute; is a professor at Georgetown University School of Foreign Service, where he teaches about emotional intelligence in international relations, and was consultant to the Clinton Global Initiative. Mickey has published numerous articles, interviews, and opinion pieces in the New York Times, Washington Post, International Herald Tribune, Boston Globe, Foreign Policy Online, and Huffington Post. Mickey also has been featured as a subject matter expert for television interviews on CNN, ABC, CBS, Fox News, I24news, Global News, and ABC News Australia. Topics discussed include: ◾The difference between political prisoners and hostages ◾Robert Levinson, the longest-held American hostage in history, and the newly created Hostage Recovery Act. ◾The implications of the US’s “no-concession” policy on hostage-taking ◾The detainment and negotiation efforts for the release of Otto Warmbier in North Korea ◾How Mickey coined the term Fringe Diplomacy ◾The role of Emotional Intelligence in international relations ◾Why you don’t want to try to negotiate like Donald Trump or Chris Voss ◾The negotiations for the release of American journalist Danny Fenster from Mynamar ◾How the US could improve negotiations with North Korea ◾How to address power differentials And much more!

Ingrid Lehmann- The Genesis and Evolution of Media Campaigns as a Strategic Tool in United Nations Peace Operations

Ingrid Lehmann- The Genesis and Evolution of Media Campaigns as a Strategic Tool in United Nations Peace Operations

Ingrid Lehmann has spent over 25 years working at the United Nations Secretariat in the Department of Public Information and in two UN peacekeeping missions. Ingrid has an MA in history from the University of Minnesota and an MA and a doctorate in political science from the University of Berlin. She was a fellow at the Center for International Affairs at Harvard University, a researcher at Yale University’s UN Studies Program; and a fellow at Harvard University’s Shorenstein Center on the Press, Politics, and Public Policy. She’s the author of "Peacekeeping and Public Information - Caught in the Crossfire “ and "Managing Public Information in a Mediation Process (Washington, 2009) and has published numerous articles about international political scandals, the role of media in international negotiations and peace communication. Some topics discussed include: -The genesis and evolution of media campaigns as a tool in UN peace operations -The Brahimi Report -General Romeo Dallaire, radio jamming and the Rwandian genocide -How media can ultimately affect policy -The essential first steps for launching a media campaign on foreign soil -Major challenges in media campaigns -Addressing rumours -Gaining trust And much more.

Brad Bushman - Anger and Aggression: Causes, Consequences, and Solutions

Brad Bushman - Anger and Aggression: Causes, Consequences, and Solutions

Brad is a Professor of Communication, at Ohio state university. He studies the causes, consequences, and solutions to the problem of human aggression and violence. He was a member of President Obama’s committee on gun violence, and has testified before the U.S. Congress on the topic of youth violence. His research has challenged several myths (e.g., violent media have a trivial effect on aggression, venting anger reduces aggression, violent people suffer from low self-esteem, violence and sex sell products, warning labels reduce audience size). He has published over 200 peer-reviewed journal articles, which have been cited over 35,000 times. His research has been published in the top scientific journals (e.g., Science, PNAS), and has been featured extensively in the mass media (e.g., BBC, New York Times, NPR). In 2017, he received the Kurt Lewin Award from the Society for the Psychological Study of Social Issues for “outstanding contributions to the development and integration of psychological research and social action” (jointly with Craig Anderson). Some topics discussed include: -Three routes that lead to aggressive behaviour. -The critical link between self-control and aggression. -Self-control as a predictor of success. -Exposure to violent media and the psychological impact of living in war zones. -Inclusivity, discrimination and the effects of social rejection on individuals. -The relationship between self-confidence and narcissism on aggressive behaviour. -Practical research-backed tips for anger management and maintaining control in heated exchanges. And much more!