Social Media Made Simple

NapoleonCat

Social Media Made Simple is NapoleonCat’s podcast about growing a business on social media channels. In each episode, Anna & Tom unveil practical tactics for how businesses can use social media platforms to strengthen their online presence. Social Media Made Simple is a perfect podcast for anyone looking to bring social media and digital marketing into their business strategy, from building a community to analyzing competitors, improving team management to providing the best customer service. read less
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Introduction to Customer Service and Content Moderation in Social Media
Apr 11 2023
Introduction to Customer Service and Content Moderation in Social Media
In the first episode of Social Media Made Simple, we’ll introduce you to the world of customer service and content moderation in social media. Highlighting the unique challenges professionals face in managing multiple platforms, monitoring millions of daily interactions, and adapting to the constantly changing landscape. You’ll learn what tone of voice will be best for your brand, why personalization is crucial in customer care, and how different social media platforms require different types of language when communicating with clients.  Find more tips for navigating the world of social media on our blog: https://cutt.ly/check-out-the-blog
Introduction to Customer Service and Content Moderation in Social Media
Apr 11 2023
Introduction to Customer Service and Content Moderation in Social Media
In the first episode of Social Media Made Simple, we’ll introduce you to the world of customer service and content moderation in social media. Highlighting the unique challenges professionals face in managing multiple platforms, monitoring millions of daily interactions, and adapting to the constantly changing landscape. You’ll learn what tone of voice will be best for your brand, why personalization is crucial in customer care, and how different social media platforms require different types of language when communicating with clients.  Find more tips for navigating the world of social media on our blog: https://cutt.ly/check-out-the-blog
Content Moderation Rules on Different Platforms
Apr 25 2023
Content Moderation Rules on Different Platforms
In this episode of "Social Media Made Simple," we delve into content moderation rules on major platforms such as Facebook, Instagram, TikTok, Twitter, LinkedIn, and YouTube. We explore the similarities and differences in their approaches to maintaining safe, respectful, and inclusive online spaces. We also uncover the complexities of content moderation in today's ever-changing digital landscape. Moreover, this episode also highlights the role of AI and human moderators in enforcing these policies and the delicate balance between user safety and freedom of expression. Take advantage of this insightful episode that will help you protect and maintain your brand's reputation and contribute to a safer digital environment. Find more tips for navigating the world of social media on our blog: https://cutt.ly/check-out-the-blog
Developing a Social Media Customer Service Strategy and Measuring Its Effectiveness
May 9 2023
Developing a Social Media Customer Service Strategy and Measuring Its Effectiveness
In this episode of "Social Media Made Simple," we delve into the intricacies of developing an effective social media customer service strategy and measuring its success. We discuss setting goals, selecting appropriate platforms, establishing a consistent brand voice, and developing guidelines for your team. Additionally, we cover how to measure the effectiveness of your strategy through key performance indicators and the importance of monitoring customer feedback. Lastly, we share valuable tips to enhance your strategy and help you build lasting relationships with your audience. Tune in to learn how to strengthen your brand's reputation and build lasting relationships with your audience. Find more tips for navigating the world of social media on our blog: https://cutt.ly/check-out-the-blog
Team Management and Collaboration
May 23 2023
Team Management and Collaboration
This episode of Social Mede Simple is all about teams! Keep listening if you want to discover effective team management strategies for social media content moderation and customer service. You'll also learn what are the best communication channels, how to set clear expectations, provide comprehensive training, and offer ongoing support for your team. Since this episode is packed with valuable information, we'll also talk about how to foster a positive team culture, leverage automation tools, and prioritize work-life balance. Tune in now on subscribe to listen later. And remember to leave a review to support the podcast! Find more tips for navigating the world of social media on our blog: https://cutt.ly/check-out-the-blog