Introduction to Customer Service and Content Moderation in Social Media

Social Media Made Simple

Apr 11 2023 • 7 mins

In the first episode of Social Media Made Simple, we’ll introduce you to the world of customer service and content moderation in social media. Highlighting the unique challenges professionals face in managing multiple platforms, monitoring millions of daily interactions, and adapting to the constantly changing landscape.

You’ll learn what tone of voice will be best for your brand, why personalization is crucial in customer care, and how different social media platforms require different types of language when communicating with clients.  Find more tips for navigating the world of social media on our blog: