The exChange | Ep. #6: Fraud prevention for eCommerce - How to do it well? Nethone x Takeaway.com

exChange by Nethone

May 7 2021 • 47 mins


We are very happy that Shawn Colpitts, a.k.a. The Fraudelist, joined Patrick Drexler (Head of Business Development at Nethone) in the 6th episode of the exChange, to discuss fraud prevention strategies for e-commerce businesses. Shawn is the Senior Fraud Investigator within the Global Fraud Operations Team of a large, international eCommerce merchant. With over a decade of experience in roles that utilize data and behavioral analysis, he has been tackling fraud for the last two years upon his company's worldwide platforms.

Listen to this episode to find out:

  • Which types of fraud have you experienced to be most difficult to handle?
  • How important is the cooperation of different departments internally to fight the different types of fraud?
  • How to prioritize the different types of fraud based on the impact on the actual business?
  • How much (in %) should one invest in fraud prevention?
  • Should fraud be managed by the payment team or is it recommended to have it outsourced?

If something caught your attention and you would like to get more information, do not hesitate to write to us via email contact@nethone.com!

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