PODCAST

Office 365 Distilled

Steve & Marijn

This podcast is presented by Marijn and Steve; two experienced Microsoft 365 and SharePoint consultants. In each podcast you will get a smile or two with a chunk of interesting and practical help in Microsoft 365. Then you get introduced you to what we hope is a Whisky you have not tasted before.

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EP94: Transforming Hire to Retire with M365
6d ago
EP94: Transforming Hire to Retire with M365
After talking about recently attended events we learn that Marijn likes only soft things against his skin, but the boys resist the opportunity for a fun discussion on this fact.  They talk about the new news around AD and AAD groups where AAD groups can now be nested.There is disagreement about the copying of profiles and if the AAD groups also get copied across to new users based on another user... Steve thought not and Marijn started to doubt... but from a quick lookup it appears there is a user template option now available and some Microsoft Flows that will not assist in this role.Bon Vivant is Marijn’s new Viva name, which is apparently a thingEventually, Steve and Marijn move on to the subject at hand which is Business Architecture.  The idea being it is important to understand the business processes around this architecture and then use M365 architecture to add value to the areas that most need a change or improvement.We take a look at a specific Business architecture working across the business and for the podcast, we tool the Hire to Retire process.  We take the various aspects of the process and choose the appropriate Microsoft365 application and tool that best improves that aspect of the process.  Nothing is limited as this is after all only a podcast.And of course, neither Steve nor Marijn has to build this so reality can take a side-line.  Especially when Steve takes an AI chat that creates an automatic Head-hunter application to go find the perfect candidate.After completing the process, it is time to relax with a whisky from Finland... so we finished the Finish whisky at the end of the podcast
EP94: Transforming Hire to Retire with M365
6d ago
EP94: Transforming Hire to Retire with M365
After talking about recently attended events we learn that Marijn likes only soft things against his skin, but the boys resist the opportunity for a fun discussion on this fact.  They talk about the new news around AD and AAD groups where AAD groups can now be nested.There is disagreement about the copying of profiles and if the AAD groups also get copied across to new users based on another user... Steve thought not and Marijn started to doubt... but from a quick lookup it appears there is a user template option now available and some Microsoft Flows that will not assist in this role.Bon Vivant is Marijn’s new Viva name, which is apparently a thingEventually, Steve and Marijn move on to the subject at hand which is Business Architecture.  The idea being it is important to understand the business processes around this architecture and then use M365 architecture to add value to the areas that most need a change or improvement.We take a look at a specific Business architecture working across the business and for the podcast, we tool the Hire to Retire process.  We take the various aspects of the process and choose the appropriate Microsoft365 application and tool that best improves that aspect of the process.  Nothing is limited as this is after all only a podcast.And of course, neither Steve nor Marijn has to build this so reality can take a side-line.  Especially when Steve takes an AI chat that creates an automatic Head-hunter application to go find the perfect candidate.After completing the process, it is time to relax with a whisky from Finland... so we finished the Finish whisky at the end of the podcast
EP93: Discussing the Vibe of your M365 Project
Jun 12 2022
EP93: Discussing the Vibe of your M365 Project
We identify quickly that Marijn is likely to suffer a little simply because of a high-sarcasm level within the evil mind of Steve during the recording.  Steve sends his apologies!!Names of Internets got a little time which represents the point about style that the team use for the project.  The Style, tone of voice, graphics, and word choice helps set the style of the project, training, look and feel etc.  So often the name chosen will drive the style.Some thoughts on how the project is linked to the corporate brand, but the best advice is to have a feel of the corporate branding in whatever style you decide on for the communications and adoption of the project.Navigation gets a good minute or two both on style and importance before taxonomy has a few sarcastic comments that ensures it is not forgotten and an indication that it is important and something that needs to be taken seriously.Returning to the link to the company branding needs to be considered but the intranet and project communications should be aligned to the company style.  Steve and not sure about how a company ethos is defined and by who and gets very deep on this wondering who makes the decisions.... Marijn is right in that M365 project needs to work alongside the way the company operates.We do agree on the fact that different companies need a different personality to the project and intranet, we know banks are more serious than a software house etc.  Steve does need to let it go... companies find their own level it is not decided by ‘John’ or any team.Marijn hits on the important point that whatever style/vibe/feel you decided on it should be consistent from beginning to the end and a strategy of style that everyone signs up forDon’t let the style take away the main priority that M365 projects are about changing and improving communications and collaborationYou should not forget that you need to balance the audience needs and the company style.  Legal people have a different mindset to engineers and marketing and the content is very different ranging from Serious to stories to data sheets.  Maybe the pages and terms used on different divisions pages need varied styles.The Boys finish with a very rare whisky from this weeks Fies Ila festival from Islay in Scotland.  We are very impressed with this year’s edition from Kilchoman, the Fèis Ìle 2022 Edition.
EP92: MS Teams the One-Stop-Hub for Applications
May 29 2022
EP92: MS Teams the One-Stop-Hub for Applications
Glasgow summit and Commsverse get a mention Marijn is convinced that MS Teams as a hub is the way to go to the point that he even misses the ‘It Depends’ joke that he keeps mentioning.   Steves. Sarcasm is evident throughout the podcast, but Marijn defends it well.The devil is in the detail and Steve is not sure that the app is ready and counters many arguments that Marijn puts in and event Steve is beginning to see some sense but the strategy does need some development and yet again suggests that this conversation is ahead of the time and that maybe the future might deliver the right functionality.It is difficult to argue against the logic that because I spend so much time in MS Teams having access to the applications I need for my job.Steve Starts to think about how it might work, and Marijn identifies some solutions about how to focus the navigation against audiences based on policies for personae groups.Steve is not impressed with this idea and wonders if MS Teams in its current format is suitable to provide Navigation and appropriate functionality to become the true application, Hub.  But accepts as a strategy the concept makes sense but wonders if it has the legsThe biggest issue is the current structure because everything is based around teams a Channel to have global access to the app’s navigation seems difficult.Expanding Topics AI functionality might be an answer to draw people across to the apps your team is using and maybe a solution for your team to continue your processes when you go on holiday and maybeSteve throws in left-field questions to ask about UserVoice and cannot remember the name of the replacement.  But after the podcast, we remember.  We know now that it’s called Feedback Hub which is a Windows Application for reporting improvements.Marijn accepts that this is not a perfect solution and decides that the only perfect solution is Anne Hathaway The boys eventually leave this with the suggestion that this is a strategy that needs testing so why not think about MS Teams as a Hub/platform as you consider an upgrade or rollout of an app and consider if it can be easily integrated into the MS teams and adds value.The finish is from the USA with a very neat Drink that Al Capone once described as “the Good Stuff” Templeton Rye 6-year-old from a small-town distillery in the State of IOWA
EP91: Supporting the Back-to-Office policy
May 14 2022
EP91: Supporting the Back-to-Office policy
In an age where the employee is such a corporate asset and often the centre of the innovation process from tweaking a policy to defining the R&D of the company... the employee is feeling the power.  Many companies are starting to feel the pain of not having folks on-site when they need them.  Employees find working from home suits them, but there are times when the team need to be on-site and collaborate face to face.There is a revisit of the pandemic 2 years ago and forced a change in the company working from home meant somehow equipment from chairs to monitors all had to be purchased from home.Today the Way of Working needs to find a way to minimise the changes from home working to Office working and the key attributes of meetings need to be transparent to all employees.  Even if it is just about equivalency during the meeting.Change is so important and the K from ADKAR becomes important as we need to help users gain the knowledge and change their perspective during meetings to understand that not everyone is sitting by their side... how many people point to their screen during a meeting and assume everyone else can see their windows As IT we can help the company design their infrastructure to support how the company will deliver a Digital 1st environment.Steve points out that if everyone is equal then unless the company is going to invest heavily not everyone will have the best monitor and camera at home and at the office.  So finding the common denominator as the online meeting policy and documenting the expectations and associated training is one way for IT to support the home working policy.Of course, one way to encourage back to work is to ensure the Office experience is better than the home experience.  However, that needs to be balanced against the quality of the meeting to ensure it is getting the greatest value for the business.  For example, ensuring that people have access to the right knowledge to be most effective.Tool knowledge is key but also a personal understanding goes the differences between Collaboration, Presenting, Brainstorming, and ensuring that everyone knows and understands how to encourage innovation during meetings.  In fact, the reality is that the Meeting owners need to plan and ensure the right tools are available for everyone and they know how to use them.AI and Cortana could be a big player using insights to identify who will be in the office and set up meetings to support active projects Martijn drops his golden nugget by stating his perception is that for Hybrid work you need Hardware, policy, the right application and ensure people have digital literacy and understand the technology to move forward.  Meeting owners have responsibility for the success of Hybrid meetings.A great Digital First meeting experience is achievable.For this company, we need a digital-first definition to drive policy and delivery of the right hardware.
EP89: Adoption driven by Focused Usability
Apr 16 2022
EP89: Adoption driven by Focused Usability
Mickey Mouse takes the front of the stage on EP89 with a business diagram that looks at Collaboration (face) Content (right ear) and Communications (left ear).  The model identifies the core functionality of Content, Collaboration & Communication with the key tools being Exchange, SharePoint Online and MS Teams.Steve uses the word Personae and Marijn wonders if he is ill.  Steve has not always been a believer in the default view about personae but in this podcast, he explains that like a complex whisky there is value in personae when the audience value is understood.  He goes on to explain this is described as Focused Usability where the Personae has the Desire (aka ADKAR) because you have identified the specific value they will get from MS Teams or SharePoint Online when combined with Exchange.  Collaboration, Content and CommunicationsThe example discussed is to only allow the personae who need sites to have the rights to create sites.And right in the middle of this Steve’s mother calls, Wendy Barks and Marijn must drag us back to his golden nugget from this week’s podcast!!Marijn re-iterates the value in NOT giving everyone the rights to create sites… for example not having to train the personae who do not have rights to create sites.Viva Insights tells Steve that he responds quickly to emails and Marijn asks if that is a thing… then they get to discuss what you can do in 6 minutes!The conclusion is that defining policies around when to use a Site, Group, MS team or yammer group depends on the business need.  However, this is a variable in that the personae obtain different values from the M365 toolset depending on the Baseline governance that drives each of the services.If you get the Awareness and governance by Personae right, you are already halfway to setting up the Desire by identifying the value in the product.The boys drink the Lagavulin 8-year-old created to commemorate the 200th anniversary of the founding of the Lagavulin distillery by John Johnston in 1816… and they like it a lot!!
EP78: The four questions that Drive a Migration strategy
Feb 19 2022
EP78: The four questions that Drive a Migration strategy
The first step is to define the migration strategy that ensures you have the User Story associated with the content, locations, and final resting places so that everyone understands the plan that will take several months.Marijn points out that not migration is a migrating strategy and one to consider, although not migration leads to come complexity on the roadmap.Stave points out that the tools are not about Migration, and they agree the scope is about moving active content from the old technology and location into the new Cloud-based storage toolsMigration strategy has at one end just a Lift and Shift scenario, so the data stays in the same structure but in a new location.  At the other end of the scale, is to move the content and add it to a fully configured Managed Content architecture built on SharePoint, MS Teams, OneDrive as example locations.Plans and communications are a key aspect of the planning… plan and communicate it well.In simple terms, we decide to Move this document from here to there.  Then the complications start where these questions need to be answeredDo the users know where the documents will be placed?How do they share contact after the migration?What files will cause issues, Macros, file links, OneNote filesWhich options the have least risksIS the definition of s simple migration just getting the users to move it themselves??Often the migration strategy starts with ‘Who is going to migrate the content’ Once it was agreed that the podcast is about their experience then users cannot lead on M365 but should provide some great user stories.The Project Team define the Migration strategyEvery organisation will require different aspects of the migration strategyStart thinking about Migration strategy at the same time as you plan how your tenant will be structureDo users follow or stay with the content, even if you roll out SPO and MS teams will users start using them if the content is not migrated.Marijn and Steve work differently around migration and adoption and they work out how many ways are there of making tenants work across the enterprise.Migration is about archive because the average document is only receiving focus for 3 months and we need a migration strategy that can deliver now.Steve disagrees with Marijn’s approach to migration which makes for interesting conversations for 2 guys standing at a bar talking crap!!Before drinking a wonderful Japanese 12-year-old whisky the boys quote Charig Patel whose statement suggested that you Know-Your-Data (content) is very profound to know what content will add value after the migration.Finally, after trying to close the conversation with a quick comment from Nikki Chapple who identified the need to de-duplicate the content before migration.  Steve Points out that defining the conditions against which you judge duplicate data is difficult