Chris Vetrano is the Head of Partner & Customer Engagement | Bikes, Scooters & Transit at Lyft. Chris talks about what it means to be customer obsessed, how and when to add the right channels, and explains how Lyft has adapted in 2020. Join the Press 1 For Nick community on LinkedIn: www.linkedin.com/company/press-1-for-nick #customerexperience #customerservice #press1fornick --- Send in a voice message: https://podcasters.spotify.com/pod/show/press1fornick/message