Neal Topf - Founder and President - Callzilla [Customer Service]

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May 15 2020 • 25 mins

Neal Topf is the founder of Callzilla, ICMI Top 50 to Follow, and a new podcast host, Fireside Chats without the Fires. He reflected on his tenure in customer service, the difference between customer service and customer experience, and lessons he has learned along the way. --- Send in a voice message: