Fintech Nexus

Fintech Nexus

Fintech Nexus is the leading media and events company for innovation in financial services. This podcast feed contains audio from sessions held at past events, webinars, and news shows read less
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Fintech One-on-One: Laura Kornhauser, Co-Founder & CEO of Stratyfy
5d ago
Fintech One-on-One: Laura Kornhauser, Co-Founder & CEO of Stratyfy
The use of machine learning models in underwriting for consumer loans has been around for more than a decade. While fintech clearly took the lead here it has really only been the last couple of years where traditional lenders are engaging with this technology. While these AI/ML models are different from the Generative AI craze that has embraced the business world in the past year, this phenomenon has certainly helped with awareness.My next guest on the Fintech One-on-One podcast is Laura Kornhauser, the CEO and Co-Founder of Stratyfy. Her company is on a mission to enable greater financial inclusion for people while also helping financial institutions better manage and mitigate risk. They do that by implementing their advanced AI models and, of course, through the dedication of their people.In this podcast you will learn:The founding story of Stratyfy.The company's mission and how it has evolved?The different types of financial institutions they work with today.How they differentiate themselves from others in the space.How their UnBias product works.What being transparent means for adverse action notices.What is top of mind for most banks and fintechs today.The types of data their clients are using that are most important.What is involved in implementing Stratyfy into a lender's system.How their AI models have improved over time.How the popularity of AI through ChatGPT has impacted Stratyfy.What it was like raising an equity round in 2023.The biggest challenge Stratyfy is facing today.How AI will continue to improve when it comes to credit and risk decisions.Connect with Laura Kornhauser on LinkedInConnect with Stratyfy on LinkedInConnect with Fintech One-on-One:Tweet me @PeterRentonConnect with me on LinkedInFind previous Fintech One-on-One episodes
Fintech One-on-One: Jacob Haar, Co-Founder & Managing Partner of Community Investment Management (CIM)
Nov 14 2023
Fintech One-on-One: Jacob Haar, Co-Founder & Managing Partner of Community Investment Management (CIM)
There has been endless talk in fintech over the past year and a half about the pullback from equity investors and how difficult it is to raise money in this environment. Less is being talked about the debt investment landscape.So, I wanted to bring Jacob Haar, Founder and Managing Partner of Community Investment Management (CIM), back on the show (he was previously a guest in 2015 and 2020). He has been a debt investor in fintech for almost a decade now and he has deep experience with fintech lending not just in the United States but increasingly around the world.In this podcast you will learn:How he describes CIM today.How the pandemic played out for them.What areas of fintech he finds most interesting today.What countries he is focused on.Examples of some recent deals CIM has closed.The size of the typical debt facilities they provide.The factors CIM considers today when making an investment decision.Why they decided to move outside small business lending.How their investors view impact versus a financial return.How the deal between Camino Financial (podcast here) and Fundation (podcast here) came together.Jacob's thoughts on transparency in small business lending and the regulatory movement there.Some of the key milestones that fintech lending has reached in the past 10 years.Why he is optimistic about the next decade.Connect with Jacob on LinkedInConnect with Community Investment Management on LinkedInConnect with Fintech One-on-One:Tweet me @PeterRentonConnect with me on LinkedInFind previous Fintech One-on-One episodes
Fintech One-on-One: Eric Shoykhet, Founder & CEO of Link Money
Nov 10 2023
Fintech One-on-One: Eric Shoykhet, Founder & CEO of Link Money
Trillions of dollars is spent on credit and debit cards every year in the US. These payments are all processed on one of the most expensive card processing networks in the world, costing merchants tens of billions of dollars. Account-to-account payments, otherwise known as pay-by-bank, is yet to take off in this country but it does have the potential to put some of these card processing dollars back in merchants' pockets.My next guest on the Fintech One-on-One podcast is Eric Shoykhet, the founder and CEO of Link Money. His company has built the infrastructure needed to bring scale to pay-by-bank in this country. After we recorded this conversation there were several big announcements in this space, so it looks like 2024 could be a big year for pay-by-bank.In this podcast you will learn:The founding story of Link Money.Why the US has the highest card processing costs in the world.How Link Money's pay-by-bank offering works.The data access partners they are using.Why this is not an established payment option in the US yet?The different components that Link Money needed to develop.The coverage they have of the total number of deposit accounts.How you get consumers to adopt this new payment method.Where this makes the most sense for potential merchants.How Eric looks at the competitive payments rails in the U.S.Why pay-by-bank will be part of digital wallets.The challenges Link Money needs to overcome to be successful.His vision for the future of retail payments.Connect with Eric on LinkedInConnect with Link Money on LinkedInConnect with Fintech One-on-One:Tweet me @PeterRentonConnect with me on LinkedInFind previous Fintech One-on-One episodes
Fintech One-on-One: Anu Sachdeva, Global Business & Service Line Leader of Genpact
Nov 3 2023
Fintech One-on-One: Anu Sachdeva, Global Business & Service Line Leader of Genpact
There is no technology that has generated more buzz this year than generative AI. We have all played around with ChatGPT and marveled at its capabilities. But what is really happening with this technology in financial services? Or more importantly, what is going to happen?My next guest on the Fintech One-on-One podcast is Anu Sachdeva, Global Business and Service Line Leader at Genpact. She has deep knowledge of banking and fintech and has become an expert on generative AI and how it will impact financial services. This is our first deep dive into generative AI on the podcast, but it will certainly not be the last.In this podcast you will learn:How Genpact works with banks and fintechs.How Anu first became interested in generative AI.What Genpact is doing with generative AI internally.How financial services can help unlock the potential of generative AI.The use case of using generative AI in anti-money laundering.The fundamental principles that Genpact employs when engaging with banking partners.How we should be thinking about generative AI.The impact of generative AI on the employee makeup of banks and fintechs.Will fintechs or banks take the lead with incorporating generative AI.How we should think about compliance risk when it comes to generative AI.The opportunity for better personalization.A look to the future of where generative AI is going.Connect with Anu on LinkedInConnect with Genpact on LinkedInConnect with Fintech One-on-One:Tweet me @PeterRentonConnect with me on LinkedInFind previous Fintech One-on-One episodes
Fintech One-on-One: Todd Schwartz, Founder, CEO & Executive Chairman of OppFi
Oct 27 2023
Fintech One-on-One: Todd Schwartz, Founder, CEO & Executive Chairman of OppFi
There are tens of millions of Americans who have limited access to credit. Those with thin files or FICO scores below 650 often have difficulty accessing credit. Many have to resort to payday loans or pawn shops when they incur an unexpected expense. But there are fintech companies whose sole focus is serving this population with affordable credit access.My next guest on the Fintech One-on-One podcast is Todd Schwartz, the CEO and Founder of OppFi. OppFi has been around since 2011 (they have a fascinating founding story) and are now a public company that has helped more than 1.3 million people with affordable loans. I did have the previous CEO, Jared Kaplan, on the show in 2020, but this is the first time I have had the founder on.In this podcast you will learn:The founding story of OppFi.Why he started the company with a physical store front.How the pandemic really turbo charged the business.Why they decided to go public.How being public has changed their business.For underwriting, why understanding the primary bank account is critical.Details of their Turn Up program.The impact of the entry of banks into the small dollar loan space.What the consumer advocate don't understand about small-dollar lending.What happens when states, such as Illinois, ban higher APR small-dollar lending.Why they are focused on the states when it comes to engaging with regulators.How they make sure that OppFi customers end up better off financially.Connect with Todd on LinkedInConnect with OppFi on LinkedInConnect with Fintech One-on-One:Tweet me @PeterRentonConnect with me on LinkedInFind previous Fintech One-on-One episodes
Fintech One-on-One: Brian Brooks, former acting head of the OCC, now partner at O’Melveny & Myers
Oct 13 2023
Fintech One-on-One: Brian Brooks, former acting head of the OCC, now partner at O’Melveny & Myers
The people who lead the national banking regulatory agencies typically come from long careers in banking and law with a traditional view of the banking world. But there has been one exception to this rule.My next guest on the Fintech One-on-One Podcast is Brian Brooks, the former acting head of the OCC and a current partner at O'Melveny & Myers. Now, don't get me wrong, Brian has had a long career in banking and law but he has also spent time outside of traditional finance, thinking deeply about financial innovation.He came to the OCC from Coinbase and he has been an advisor or board member to several other companies in crypto and fintech. So, his perspective on the banking industry, as you will hear in this interview, is very different from your typical banking regulator.In this podcast you will learn:How the financial crisis shaped his career.The three dimensions of finance he is trying to knit together.How he came to join the OCC from Coinbase.How Brian was able to gain the trust of the big bank CEOs.The most important idea that he had while leading the OCC.How he looks back at his 10 months as OCC head.How we could have easily avoided the FTX blowup.Why the regulators were reluctant to make these simple changes.The core ideological debate that Republicans and Democrats have over crypto.Why the failures of Silvergate and Signature were more about concentration risk than specifically crypto.What he says to people who want to ban crypto.How decentralized finance can get scale and not run afoul of US regulators.How US-dollar stablecoins could help mitigate the risk of de-dollarization.What regulatory changes need to happen to take advantage of new financial technology.Connect with Brian on LinkedInConnect with Fintech One-on-One:Tweet me @PeterRentonConnect with me on LinkedInFind previous Fintech One-on-One episodes
Fintech One-on-One: Aron Schwarzkopf of Kushki
Oct 6 2023
Fintech One-on-One: Aron Schwarzkopf of Kushki
As recently as six or seven years ago modern payments infrastructure in Latin America didn't really exist. Most countries had a monopoly when it came to payments processing and these monopolies sit on old technology that is difficult and expensive to maintain.A lot has changed today. Digital payments infrastructure has been built and while those old monopoly companies still exist there is now digital payments infrastructure throughout the region.My next guest on the Fintech One-on-One podcast is Aron Schwarzkopf, the CEO and Co-Founder of Kushki. The mission of the company is "connecting Latin America through payments" and they are doing this by building new technology that others can build on to provide a comprehensive digital payments experience. In this podcast you will learn:Why Aron decided to head back to Latin America after some time in the US.The three big problems he encountered there.How the payments landscape has evolved in Latin America.What Kushki does exactly.The two types of clients they serve.How easy it is to accept international payments online.The countries they operate in today.Why the prevalence of cash means a green field opportunity for Kushki.Why the growth of real-time payments is helping grow the market.What it meant when the government of Ecuador named Kushki as the first payment aggregator.Why they acquired BillPocket in Mexico.The key takeaways from the recent report they published with Statista.Why Kushki experiences less fraud than others in Latin America.Aron's vision for the future of digital payments in Latin America.Connect with Aron on LinkedInConnect with Kushki on LinkedInConnect with Fintech One-on-One:Tweet me @PeterRentonConnect with me on LinkedInFind previous Fintech One-on-One episodes
Fintech One-on-One: Gal Krubiner, Co-Founder & CEO of Pagaya
Sep 29 2023
Fintech One-on-One: Gal Krubiner, Co-Founder & CEO of Pagaya
In the consumer lending space, fintech lenders have been using AI in their underwriting models for many years. But there are still many consumers who slip through the cracks and get declined for credit when they should have been approved.My next guest on the Fintech One-on-One podcast is Gal Krubiner, the CEO and Co-Founder of Pagaya. They work with a large number of both traditional and fintech lenders and apply their sophisticated modeling to find consumers who have been mispriced. Their two-sided marketplace then works with investors to fund these consumer loans.In this podcast you will learn:The founding story of Pagaya.Why they decided to focus on consumer credit.How they are partnering with both fintech and traditional lenders today.Who they are working with on the investor side of the marketplace.The types of data they are using in their underwriting.How their underwriting models have evolved over time.How investor demand for their ABS deals is trending.How the US consumer is holding up when it comes to loan repayments.Trends in credit availability for consumers.Why the lack of credit availability is a good thing for Pagaya.The impact of rising interest rates on consumer credit.Why all the attention that AI is getting is helping Pagaya.What happened when they invited ChatGPT to their earnings call.How being a public company has changed Pagaya.How he is thinking about the macro environment in 2024.Connect with Gal on LinkedInConnect with Pagaya on LinkedInConnect with Fintech One-on-One:Tweet me @PeterRentonConnect with me on LinkedInFind previous Fintech One-on-One episodes
Fintech One-on-One: David Marcus, Co-Founder & CEO of Lightspark
Sep 20 2023
Fintech One-on-One: David Marcus, Co-Founder & CEO of Lightspark
When you stop and think about it, it is kind of crazy that we don't have a global network for moving money instantly and cheaply. The internet is more than 30 years old now and it seems to me that this should be a solved problem by now. But it isn't, at least not yet.My next guest on the Fintech One-on-One podcast is David Marcus, the CEO and Co-Founder of Lightspark. If David's name sounds familiar that is because he was the leader of the now-defunct Libra/Diem project at Facebook a few years ago. He is passionate about creating a real-time global network for money movement which is why he founded Lightspark.In this podcast you will learn:His fascinating background in tech.The thought process that went into the Libra/Diem project at Facebook.Why he decided to start Lightspark.An explanation of the Lightning Network that sits on top of Bitcoin.Why they chose to build their technology for the Lightning Network.What Lightspark actually does and who they are working with.Who is using their technology today.The potential throughput for number of transactions per second.How he thinks about solving micro-payments.The regulatory challenges that might come with reaching scale.Why we should think of what Lightspark is doing as an alternative payments rail.Why this is a technology play and nothing really to do with crypto.The potential use cases that can be developed.How he thinks about programmable money.Why it is important that payments systems behave just like the internet (open, real-time and interoperable).The different goegraphies where they have clients today.How their business model works.Why the combination of real-time payments and Lightning is so powerful for the last mile.What a future with real-time global payments could mean for commerce.Connect with David on LinkedInConnect with Lightspark on LinkedInConnect with Fintech One-on-One:Tweet me @PeterRentonConnect with me on LinkedInFind previous Fintech One-on-One episodes
Fintech One-on-One: David Watson, President & CEO of The Clearing House
Sep 13 2023
Fintech One-on-One: David Watson, President & CEO of The Clearing House
One of the richest areas of fintech innovation right now is in instant payments. The launch over the summer of FedNow has brought heightened awareness to instant payments but there have been other offerings available in this country for some time.My next guest on the Fintech One-on-One podcast is David Watson, the President and CEO of The Clearing House. They are the creator of the first instant payments network in the USA called Real Time Payments, a network that has been operating for over five years now. We talk about the mechanics behind instant payments and the benefits for both consumers and businesses.In this podcast you will learn:What David saw at The Clearing House that was really attractive to him.A short history of the 170-year-old company.The total volume of payments flowing through the US payments system.Who The Clearing House serves.How the ACH payments system works.The enhancements The Clearing House provides for wires.How they work with physical checks today.The technology behind their Real Time Payments system.Who is using RTP today.The different use cases that are flowing through RTP.What happens when you send a real time payment to a bank that is not in the network.The difference between RTP and FedNow.How David feels about competing with FedNow.His thoughts on the card network's instant payment offerings.How fraud in instant payment networks can be mitigated.His vision for the future of instant payments.Connect with David on LinkedInConnect with The Clearing House on LinkedInConnect with Fintech One-on-One:Tweet me @PeterRentonConnect with me on LinkedInFind previous Fintech One-on-One episodes
Fintech One-on-One: Manu Smadja, Co-Founder & CEO of MPOWER Financing
Sep 8 2023
Fintech One-on-One: Manu Smadja, Co-Founder & CEO of MPOWER Financing
Much has been written about the student loan challenges for domestic students in this country. But what about international students, those people coming to the U.S. to study for a Master's or Bachelor's program? There are few good loan alternatives for international students as they are ineligible for federal student loan programs.My next guest on the Fintech One-on-One podcast is Manu Smadja, the CEO and Co-Founder of MPOWER Financing. They are working to address this problem, providing affordable financing for international students looking to study at American and Canadian universities.In this podcast you will learn:The hardship story that was the trigger for starting MPOWER.The biggest challenges for international students coming to this country.Why demand from international students is stronger than ever.Their mix of graduate and undergraduate students.How they are underwriting these people.Why the type of major is a critical data point in the underwriting process.How they approach loan pricing.The typical terms of an MPOWER student loan.What kind of documentation is needed to obtain a loan.What MPOWER does to help students beyond providing the loan.The percentage of these students that stay in the U.S. after graduation.Their experience with loan performance.How they are funding their loans.The scale they are at today.Why they decided to become a B-Corporation.Manu's vision for the future of MPOWER.Connect with Manu on LinkedInConnect with MPOWER Financing on LinkedInConnect with Fintech One-on-One:Tweet me @PeterRentonConnect with me on LinkedInFind previous Fintech One-on-One episodes
Fintech One-on-One: Kevin Coop of DailyPay
Sep 1 2023
Fintech One-on-One: Kevin Coop of DailyPay
Why is it that, in 2023, we are still getting paid on a fixed schedule? It seems crazy to me that payroll systems that were built for batch processing on mainframe computers still maintain this batch mindset in a world where everything can be instant. We should be able to choose the exact cadence of when and how we want to be paid.My next guest on the Fintech One-on-One Podcast is Kevin Coop, the CEO of DailyPay. The team at DailyPay has created the largest Earned Wage Access (EWA) business on the planet where employees of DailyPay customers can get early access to their earned wages whenever they want. This is a huge deal for those people living paycheck to paycheck.In this podcast you will learn:What attracted Kevin to the CEO role at DailyPay.Why we are all still getting paid on these fixed time periods.How DailyPay actually works.What their app shows employees.How often employees access their earned wage before payday.The different features that they provide employees.How they integrate with the employer payroll systems.How these advances are funded.The benefits for employers of adding DailyPay.How DailyPay earns money.How this is improving the financial health of employees.How DailyPay is engaging with regulators at the state and federal level.How they are partnering with the large payroll providers.The different segments that are popular with DailyPay.How Kevin thinks about the competitive moat that DailyPay has built.The impressive scale they are at today.His vision for the future of DailyPay.Connect with Kevin on LinkedInConnect with DailyPay on LinkedInConnect with Fintech One-on-One:Tweet me @PeterRentonConnect with me on LinkedInFind previous Fintech One-on-One episodes
Fintech One-on-One: Rodney Williams of SoLo Funds
Aug 25 2023
Fintech One-on-One: Rodney Williams of SoLo Funds
The first wave of fintech focused on helping those people who already had money. The bottom half of the population was mostly ignored, and those companies that did try failed to get traction. But in recent years, there has been a new breed of fintech company emerging squarely focused on helping those people who are living on the financial edge.My next guest on the Fintech One-on-One podcast is Rodney Williams, the President and Co-Founder of SoLo Funds. They call themselves a community finance platform and they are squarely focused on the subprime market. In fact, 82% of their members live in underserved zip codes. They are supplying a loan product that is sorely needed in these places.In this podcast you will learn:The essential need that led to the founding of SoLo Funds.How their loan platform works.The three verifications new borrowers must go through.How many loans a typical borrower uses in a 12-month period.What the typical use cases are for the borrowed funds.Rodney's favorite stat on their borrowers.How they maintain the balance between borrowers and lenders on their marketplace.Their regulatory challenges and where they stand with regulators today.The three different ways they make money.The list of investors backing them.Why they recently decided to expand to Nigeria.Why their p2p lending model is perfect for the subprime market.Connect with Rodney on LinkedInConnect with SoLo Funds on LinkedInConnect with Fintech One-on-One:Tweet me @PeterRentonConnect with me on LinkedInFind previous Fintech One-on-One episodes
Fintech One-on-One: Phil Goldfeder of American Fintech Council
Aug 21 2023
Fintech One-on-One: Phil Goldfeder of American Fintech Council
It seems like every day there is a story coming out of Washington that can have a major impact on fintech. Whether it is the CFPB, OCC, SEC, the Fed or new legislation being proposed, fintech companies can be profoundly impacted by what happens in our nation’s capital. That is why it is important to have an independent trade association making our ideas and opinions known.My next guest on the Fintech One-on-One podcast is Phil Goldfeder, the CEO of the American Fintech Council, a job he has held since March of this year. He is advocating for our industry every day, not just in Washington, but also in statehouses around the country.In this podcast you will learn:What attracted Phil to the job at the American Fintech Council.What the AFC does exactly.The basic story that Phil tells legislators about fintech.The core issues that the AFC is working on in Washington.How they are engaged at the federal level on earned wage access.Why he wrote a recent op-ed in American Banker.Why fintech should not reflexively push back on new regulation.Details of the AFC Policy Summit in Washington DC in November.What needs to happen for fintech to have a seat at the table.Why Phil is optimistic that there can be change in Washington that is positive for fintech.Connect with Phil on LinkedInConnect with American Fintech Council on LinkedInConnect with Fintech One-on-One:Tweet me @PeterRentonConnect with me on LinkedInFind previous Fintech One-on-One episodes
Fintech One-on-One: Paul Ricci of Best Egg
Aug 14 2023
Fintech One-on-One: Paul Ricci of Best Egg
One of the early players in the fintech lending space is Best Egg, formerly known as Marlette Funding. At one stage they were the fastest-growing lender in the country. While their growth has slowed down they continue to be one of the largest online lenders by originations.My next guest on the Fintech One-on-One podcast is Paul Ricci, the new CEO of Best Egg. He recently took over from the founding CEO, Jeffrey Meiler (see my interview with Jeffrey from 2019). This is Paul's very first interview since becoming CEO in June and we cover a lot of territory. He is no newcomer to the industry having been Best Egg's CFO since the very beginning.In this podcast you will learn:His role at Best Egg before he became CEO.How the transition to CEO has gone.A profile of their target customer.The competitive dynamics of the personal loan market today.How they have adjusted their underwriting given the changing environment.Why they launched a credit card and how it is going.How their innovative home equity loan product works.Why they decided to acquire Till and the new product that became part of Best Egg.Why they are not looking to get their own banking license.How they know their products are having an impact on their customers' financial health.The scale that Best Egg is at today.How fintech lending is doing as an industry.Connect with Paul on LinkedInConnect with Best Egg on LinkedInConnect with Fintech One-on-One:Tweet me @PeterRentonConnect with me on LinkedInFind previous Fintech One-on-One episodes
Fintech One-on-One: Stephany Kirkpatrick of Orum
Aug 7 2023
Fintech One-on-One: Stephany Kirkpatrick of Orum
All areas of fintech are changing fast. But it is in payments where the most groundbreaking changes are happening right now. After years of development, we finally saw the launch of FedNow last month (on time!) as this country begins its transition to instant payments in earnest.My next guest on the Fintech One-on-One podcast is Stephany Orum, the CEO and Co-Founder of Orum. I wanted to get her back on the show (she was last on in 2021) to discuss FedNow and what it is going to mean for the payments landscape. Orum works with several banks that are part of FedNow and they provide an infrastructure layer for most payments rails.In this podcast you will learn:How Stephany describes Orum today.How banks and fintechs should think about the various payments rails.An explanation of payments orchestration.Why FedNow is a game changer for faster payments.Some of the advantages of FedNow.Feedback from some of the participating banks operating in FedNow's first week.Why it is more important for banks to work on receiving first for FedNow.How the mindset is changing inside banks towards a real-time operation.What the Fed has learned from the experience of RTP.Why interoperability between instant payment rails is inevitable.The role of the other types of payment rails.How banks and fintechs can combat fraud in an instant payments world.What it will mean for the country when most payments are instant.Connect with Stephany on LinkedInConnect with Orum on LinkedInConnect with Fintech One-on-One:Tweet me @PeterRentonConnect with me on LinkedInFind previous Fintech One-on-One episodes
Fintech One-on-One: Vikram Anreddy of Shopify
Jul 29 2023
Fintech One-on-One: Vikram Anreddy of Shopify
When it comes to running an e-commerce store there is no bigger name than Shopify. They have been helping entrepreneurs run all aspects of their e-commerce business for well over a decade. And in recent years they have quietly built up an impressive suite of financial products.My next guest on the Fintech One-on-One Podcast is Vikram Anreddy. He is the Head of Product for Financial Services at Shopify. With Shopify Credit launching just this week the company now has all the major components of a typical bank or fintech: bank account, bill pay, installment loans and credit cards. We delve into each of these products and more in this interview.In this podcast you will learn:What attracted Vikram to Shopify.How Shopify Capital works.The amazing growth they have seen at Shopify Capital.The unique data points they are able to use in underwriting.How Shopify Balance is different to a regular bank account.Why they attract brand new entrepreneurs with Balance.What they are doing with Shopify Bill Pay.The differentiators for their new Shopify Credit Card.How they are using the learnings from Shopify Capital for their credit cardWhat having a full suite of financial products does for Shopify.How they think about expanding their financial products into international markets.Some of the fintech companies and products that inspire Vikram.The keys to a successful launch of a new product line.How they are bringing different products into a unified design.Their plans to add more products to their financial services offerings.What is exciting about the future of financial products at Shopify.Connect with Vikram on LinkedInConnect with Shopify on LinkedInConnect with Fintech One-on-One:Tweet me @PeterRentonConnect with me on LinkedInFind previous Fintech One-on-One episodes
Fintech One-on-One: Sarah Levy of Betterment
Jul 24 2023
Fintech One-on-One: Sarah Levy of Betterment
It wasn't that long ago that robo-advice was this exciting new industry that was going to bring automated investing to the masses. Today, much of that initial promise has been realized and all the major investment firms have this as part of their offerings. But there is much more work needed to be done here.My next guest on the Fintech One-on-One podcast is Sarah Levy, the CEO of Betterment. Betterment was one of the pioneers in the space and it is interesting to see how they have evolved since launching 13 years ago. As you will find out, it is about far more than consumer robo-advice today.In this podcast you will learn:What prompted Sarah to move into fintech from the media business.What attracted her to Betterment specifically.The different business lines they have today.How the narrative has changed since their early days.Details of their Cash Reserve account that pays 5.25%.How the banking crisis in March impacted their business.Their typical customer and target demographic.Why Sarah championed their business-to-business offerings.The four different marketing channels they focus on.What their customers value most when it comes to investment choices.Why they decided to add crypto to their offerings.Sarah's views on the lack of women-run fintech companies.What we can do to create changes at the top.The diversity programs they have inside Betterment.Her vision for the future of Betterment.Connect with Sarah on LinkedInConnect with Betterment on LinkedInConnect with Fintech One-on-One:Tweet me @PeterRentonConnect with me on LinkedInFind previous Fintech One-on-One episodes