Rates are up. Volume is down. Winning every potential borrower is more important than ever. Are you delivering the experience they prefer? In this new series, we’re sitting down with industry leaders from ICE Mortgage Technology® to discuss the latest insight into borrower expectations. In episode one, we’re joined by Sara Holtz, VP of Demand Marketing and Communications at ICE Mortgage Technology, to share an overview of their 2023 Borrower Insights Survey. Tune in to learn how borrower preferences have evolved over the past year and what lenders need to do to deliver an exceptional experience and drive repeat business in a shifting market.

Download ICE Mortgage Technology’s free “What Borrowers Want” eBook to access more valuable data.