Scale by Design - Venture Capital Show

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EP 13: Ushering in the next evolution of personalized customer engagement w/Lio Slama, CEO at AskNeo
Sep 30 2022
EP 13: Ushering in the next evolution of personalized customer engagement w/Lio Slama, CEO at AskNeo
Lio Slama, CEO at AskNeo, joins host James Mackey to discuss how sales and marketing teams have lost the human touch, breaking down internal silos to usher in the next evolution of personalized customer engagement, fundraising tips, startup accelerator tips and more!Episode Chapters00:25 Who is Lio Slama? Former architect, painter (Instagram @arynewyork), and serial entrepreneur.01:45 How the pandemic impacted AskNeo03:15 How the pandemic impacted SecureVision04:45 Have sales and marketing teams lost the human touch?06:57 Paradigm shift towards collaboration and 1 on 1 communication09:58 How AskNeo is helping evolve personalized customer engagement13:23 What’s next for AskNeo?14:52 Fundraising advice16:25 Benefits to Techstars startup accelerator17:56 Benefits to Newchip startup accelerator20:27 How much equity do you give to an accelerator?22:15 What are VCs looking for in a founder/CEO?25:45 How previous failures can help your next startup28:52 Hiring advisors to help accelerate your company31:02 Core metrics have a way of evolving40:12 Data is key41:02 Wrap uphttps://www.linkedin.com/in/lioslama/ Our host James Mackey, SecureVision CEOListen to our full episode list here:https://www.scalebydesign.io/Follow us:https://www.linkedin.com/company/scalebydesign/Our YouTube channel:https://www.youtube.com/@securevision1677#1 Rated Embedded Recruitment Firm on G2!https://www.g2.com/products/securevision/reviewsThanks for listening!