PsychChat

Dr Austin Aloysius Tay

Dr Austin Tay is an organizational psychologist. In each podcast episode, he will discuss work-related issues that matter in the workplace. Through the lens of a psychologist, Dr Austin will provide tips and advice to his listeners to help them navigate the complex world of work. Email to psychchat@omnipsi.com or send via Twitter @psych_chat to send comments or suggestions. Dr Austin Tay is the founder of Omnipsi Consulting (www.omnipsi.com). OmniPsi Consulting specialises in executive coaching, leadership assessment and development, career transitioning, training and workplace intervention.

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Episode 31 - What If?
Sep 23 2022
Episode 31 - What If?
Please find the research mentioned in this episode belowTimms, C., Brough, P., & Graham, D. (2012). Burnt‐out but engaged: the co‐existence of psychological burnout and engagement. Journal of Educational Administration.Freudenberger, H. (1974), “Staff burnout”, Journal of Social Issues, Vol. 30, pp. 159-64.Maslach, C., Schaufeli, W.B. and Leiter, M.P. (2001), “Job burnout”, Annual Review of Psychology, Vol. 52, pp. 397-422.Borman, W. C., & Motowidlo, S. J. (1993). Expanding the criterion domain to include elements of contextual performance. In N. Schmitt, W. C. Borman, & Associates (Eds.), Personnel selection in organizations: 71–98. San Francisco, CA: Jossey-BassWang, G. and Lee, P.D. (2009), “Psychological empowerment and job satisfaction: an analysis of interactive effects”, Group and Organization Management, Vol. 34, pp. 271-96.Laschinger, H.K.S. and Finegan, J. (2005), “Using empowerment to build trust and respect in the workplace: a strategy for addressing the nursing shortage”, Nursing Economics, Vol. 231, pp. 6-13. Laschinger, H.K.S., Finegan, J., Shamian, H. and Wilk, P. (2004), “A longitudinal analysis of the impact of workplace empowerment on work satisfaction”, Journal of Organizational Behavior, Vol. 25, pp. 527-45.May,D.R., Gilson, R.L. and Harter, L.M. (2004), “The psychological conditions of meaningfulness, safety and availability and the engagement of the human spirit at work”, Journal of Occupational and Organizational Psychology, Vol. 77, pp. 11-37.
Episode 31 - What If?
Sep 23 2022
Episode 31 - What If?
Please find the research mentioned in this episode belowTimms, C., Brough, P., & Graham, D. (2012). Burnt‐out but engaged: the co‐existence of psychological burnout and engagement. Journal of Educational Administration.Freudenberger, H. (1974), “Staff burnout”, Journal of Social Issues, Vol. 30, pp. 159-64.Maslach, C., Schaufeli, W.B. and Leiter, M.P. (2001), “Job burnout”, Annual Review of Psychology, Vol. 52, pp. 397-422.Borman, W. C., & Motowidlo, S. J. (1993). Expanding the criterion domain to include elements of contextual performance. In N. Schmitt, W. C. Borman, & Associates (Eds.), Personnel selection in organizations: 71–98. San Francisco, CA: Jossey-BassWang, G. and Lee, P.D. (2009), “Psychological empowerment and job satisfaction: an analysis of interactive effects”, Group and Organization Management, Vol. 34, pp. 271-96.Laschinger, H.K.S. and Finegan, J. (2005), “Using empowerment to build trust and respect in the workplace: a strategy for addressing the nursing shortage”, Nursing Economics, Vol. 231, pp. 6-13. Laschinger, H.K.S., Finegan, J., Shamian, H. and Wilk, P. (2004), “A longitudinal analysis of the impact of workplace empowerment on work satisfaction”, Journal of Organizational Behavior, Vol. 25, pp. 527-45.May,D.R., Gilson, R.L. and Harter, L.M. (2004), “The psychological conditions of meaningfulness, safety and availability and the engagement of the human spirit at work”, Journal of Occupational and Organizational Psychology, Vol. 77, pp. 11-37.
Episode 026 - Rigidity and Flexibility
Dec 31 2021
Episode 026 - Rigidity and Flexibility
In today's episode,  the references used are as follow:ReferencesBaddeley, A. (1992) Working Memory. Science, 255, 556-559. Beck, A. T. (1964). Thinking and depression: II. Theory and therapy. Archives of General Psychiatry, 10, 561-571. Beck, J. S. (2011). Cognitive behavior therapy: Basics and beyond. Guilford Press.  Ellis, A (1962). Reason and Emotion in Psychotherapy. Secaucus, NJ: Citadel Press. Evans, J.M.G., Hollon, S.D., DeRubeis, R.J., Piasecki, J.M., Grove, W.M., Garvey, M.J., et al (1992). Different relapse following cognitive therapy and pharmacology for depression. Archives of General Psychiatry, 49, 802-808. Fernyhough, C. (1996). The dialogic mind: A dialogic approach to the higher mental functions. New Ideas in Psychology, 14, 47-62. Freels, S. A., Richman, J.A., & Rospenda, K. M. (2005). Gender differences in the causal direction between workplace harassment and drinking. Addictive Behaviors, 30, 1454-1458. Greenberger, D. & Padesky, C.A. (1995). Mind over Mood. New York: Guilford. Hollon, S. D., DeRubeis, R. J., & Seligman, M. E. P. (1992). Cognitive therapy and the prevention of depression. Applied And Preventive Psychiatry, 1, 89-95. Rospenda, K. M., Fujishiro, K., Shannon, C. A., & Richman, J. A. (2008). Workplace harassment, stress, and drinking behavior over time: Gender differences in a national sample. Addictive Behaviors, 33, 964-967.  Rosen, H. (1988). The constructivist-development paradigm. In R.A. Dorfman (Ed), Paradigms of clinical social work, 317-355. New York: Brunner/Mazel. Skinner, B.F. (1957). Verbal behavior. Acton, MA: Copley Publishing Group. Townend, A. (2008). Understanding and addressing bullying in the workplace. Industrial and Commercial Training, 40, 270-273. Weisharr, M. E. (1996). "Developments in Cognitive Therapy' in W.Dryden (ed.), Developments in Psychotherapy: Historical Perspectives. London: Sage Publication.
Episode 023 - Gossips in the Workplace
Apr 30 2021
Episode 023 - Gossips in the Workplace
If you have enjoyed this episode, kindly share this with your friends. For comments and suggestions, please write to psychchat@omnipsi.com or tweet to @psych_chat.If you are interested to know more about what OmniPsi Consulting offers, please click on the link www.omnipsi.com.If you are interested to help James in his validation study and you are based in Hong Kong, please contact James directly through the link below: for the research cited or mentioned in the podcast are belowRosnow, R. L. (2001). Rumour and gossip in interpersonal interaction and beyond: A Social Exchange Perspective. In R. M. Kowalski (Ed.), Behaving badly: Aversive behaviours in interpersonal relationships (pp. 203–232). Washington, DC: APA.Rosnow, R. L., & Georgoudi, M. (1985). Killed by idol gossip: The psychology of small talk. In B. Rubin (Ed.), When information counts: Grading the media (pp. 59–73). Lexington, MA: Lexington BooksBen-Ze’ev, A. (1994). The vindication of gossip. In R. F. Goodman & A. Ben-Ze’ev (Eds.), Good gossip (pp. 11–24). Lawrence: University of Kansas Press.Kurland, N. B., & Pelled, L. H. (2000). Passing the word: Toward a model of gossip and power in the workplace. Academy of Management Review, 25, 428–438.Noon, M., and Delbridge, R. (1993). News from behind my hand: gossip in organizations. Organ. Stud. 14, 23–36. doi: 10.1177/017084069301400103Dunbar, R. I., Marriott, A., and Duncan, N. D. (1997). Human conversational behavior. Hum. Nat. 8, 231–246. doi: 10.1007/BF02912493Dunbar, R. I. (2004). Gossip in evolutionary perspective. Rev. Gen. Psychol. 8,100–110. doi: 10.1037/1089-2680.8.2.100Foster, E. K. (2004). Research on gossip: taxonomy, methods, and future directions. Rev. Gen. Psychol. 8, 78–99. doi: 10.1037/1089-2680.8.2.78Barkow, J. H. (1992). “Beneath new culture is old psychology: gossip and social stratification,” in The Adapted Mind: Evolutionary Psychology and the Generation of Culture, eds J. H. Barkow, L. Cosmides, and J. Tooby, New York, NY: Oxford University Press), 627–637.Davis, H., and McLeod, S. L. (2003). Why humans value sensational news: an evolutionary perspective. Evol. Hum. Behav. 24, 208–216. doi: 10.1016/S1090- 5138(03)00012-6Baumeister, R. F., Zhang, L. Q., and Vohs, K. D. (2004). Gossip as cultural learning. Rev. Gen. Psychol. 8, 111–121. doi: 10.1037/1089-2680.8.2.111Duffy, M. K., Ganster, D. C., and Pagon, M. (2002). Social undermining in the workplace. Acad. Manag. J. 45, 331–351.Baumeister, R. F., and Leary, M. R. (1995). The need to belong: desire for interpersonal attachments as a fundamental human motivation. Psychol. Bull. 117, 497–529. doi: 10.1037/0033-2909.117.3.497Ellwardt, L., Labianca, G. J., andWittek, R. (2012). Who are the objects of positive and negative gossip at work? A social network perspective on workplace gossip. Soc. Netw. 34, 193–205. doi: 10.1016/j.socnet.2011.11.003Aquino, K., and Thau, S. (2009). Workplace victimization: aggression from the target's perspective. Annu. Rev. Psychol. 60, 717–741. doi: 10.1146/annurev.psych.60.110707.163703Chandra, G., and Robinson, S. L. (2010). “They’re talking about me again: the impact of being the target of gossip on emotional distress and withdrawal,” in Paper Presented at the Annual Meeting of the Academy of Management, Boston, MA.Waddington, K., and Michelson, G. (2007). “Analyzing gossip to reveal and understand power relationships, political action and reaction to change inside organizations,” in Paper Presented at the 5th International Critical Management Studies Conference, Manchester.Bok, S. (1989). Secrets: On the Ethics of Concealment and Revelation. New York, NY: Vintage.Grosser, T. J., Lopez-Kidwell, V., Labianca, G., and Ellwardt, L. (2012). Hearing it through the grapevine: positive and negative workplace gossip. Organ. Dyn. 41, 52–61. doi: 10.1016/j.orgdyn.2011.12.007Kniffin, K. M., and Wilson, D. S. (2010). Evolutionary perspectives on workplace gossip: why and how gossip can serve groups. Group Organ. Manag. 35,150–176. doi: 10.1177/1059601109360390Salmansohn, K. (2016). Think happy: Instant peptalks to boost positivity. Berkeley, CA: Ten Speed Press.Danziger, E. (1988). Minimize office gossip. The Personnel Journal, 67, 31–35.Porterfield, E. (2008). Gossip can be toxic to the workplace – And your reputation. The Seattle Times. lifestyle/gossip-can-be-toxic-to-the-workplace-8212-and-yourreputation/.Wu, L., Birtch, T. A., Chiang, F. F., & Zhang, H. (2018). Perceptions of negative workplace gossip: A self-consistency theory framework. Journal of Management, 44, 1873–1898. C., Chang, K., Quinton, S., Lu, C., & Lee, I. (2015). Gossip in the workplace and the implications for HR management: A study of gossip and its relationship to employee cynicism. The International Journal of Human Resource Management, 26,2288–2307. E. K. (2004). Research on gossip: Taxonomy, methods, and future directions. Review of General Psychology, 8, 78–99. 10.1037/1089-2680.8.2.78.
Episode 021 - Is GRIT the only way to measure your goals and achievements?
Jan 29 2021
Episode 021 - Is GRIT the only way to measure your goals and achievements?
If you have enjoyed listening to this episode, please share this with your friends and colleagues. You can also put your reviews at Podchaser. For any comments and suggestions, please send them via email to psychchat@omnipsi.com or tweet to psych_chat. Remember to subscribe to PsychChat on all good podcast platform. You can now find us on Vurbl.Some of the research discussed in this podcast as followsDuckworth, A. L.,  Peterson, C.,  Matthews, M. D.,  & Kelly, D. R. (2007). Grit: Perseverance and Passion for Long Term Goals. Journal of Personality and Social Psychology, Vol 92, No 6, 1087-1101.Eskries-Winkler, L., Duckwork, A. L., Shulman, E. P., & Beal, S. (2014). The grit effect: Predicting retention in the military, the workplace, school and marriage. Frontiers in Psychology, 1-30.Von Culin, K. R., Tsukayma, E., & Duckworth, A. L. (2014). Unpacking grit: Motivational correlates of perseverance and passion for long term goals. The Journal of Positive Psychology, 9:4, 306-312.Zissman, C., & Ganzach, Y. (2020). In a representative sample grit has a negligible effect on educational and economic success compared to intelligence. Social Psychological and Personality Science, 1-8. Credé, M., Tynan, M. C., & Harms, P. D. (2017). Much ado about grit: A meta-analytic synthesis of the grit literature. Journal of Personality and Social Psychology, 113(3), 492–511. can I use the Grit Scale for?I created the Grit Scale so that I could study grit as a scientist.  Why? Because you cannot study what you cannot measure.I also think this questionnaire is useful as a prompt for self-reflection. For example, some of the most effective coaches and teachers I know give this questionnaire to their players and students in order to prompt a conversation about their evolving passion and perseverance.However, I hasten to point out that all psychological measures, including the Grit Scale, have limitations. You can fake a higher grit score without much effort, for example. Another very serious but not-so-obvious limitation of questionnaires is called “reference bias.” This distortion of scores comes from people holding different standards by which they judge behavior. So, your score not only reflects how gritty you are but also the standards to which you hold yourself. I talk about this limitation, among others, in this article on measurement which I co-authored with my friend and colleague David Yeager.In sum, I think the Grit Scale can be used for research and for self-reflection, but its limitations make it inappropriate for many other uses, including selecting employees, admitting students to college, gauging the performance of teachers, or comparing schools or countries to each other.
Episode 014 - Procrastination
Sep 11 2020
Episode 014 - Procrastination
If you have enjoyed listening to this episode, please share this with your friends and colleagues. For any comments and suggestions, please send them via email to psychchat@omnipsi.com or tweet to psych_chat.Some of the research mentioned in this podcast are as follow:Self Indulgent ConstrualSirois, F. M., & Pychyl, T. (2013). Procrastination and the priority of short-term mood regulation: consequences for future self. Social and Personality Psychology Compass, 7, 115-127.Tice, D.M., & Bratslavsky, E. (2000). Giving in to feel good: the place of emotion regulation in the context of general self-control. Psychological Inquiry, 11, 149-159.Self Protective StrategyCopes, H., Vieraitis, L., & Jochum, J.M. (2007). Bridging the gap between research and practice: how neutralization theory can inform reid interrogations of identity thieves. Journal of Criminal Justice Education, 18(3), 444-459.Maruna, S., & Copes, H. (2015). Procrastination and dissonance- reduction strategies. Poster presented at the ninth biennial procrastination research conference. Bielefeld, Germany.Sykes, G.M., & Matza, D. (1957). Techniques of neutralization: a theory of delinquency. American Sociological Review, 22, 664-670.Self-LicencingBlanken, I., van de Ven, N., & Zeelenberg, M. (2015). A meta-analytic review of moral licensing. Personality and Social Psychology Bulletin, 41(4), 540-558.De Witt Huberts, J. C., Evers, C., & De Ridder, D.T.D. (2011). Licence to sin: self-licensing as a mechanism underlying hedonic consumption. European Journal of Social Psychology, 42(4), 490-496.Procrastination-Health ModelSirois, F.M., Melia-Gordon, M.L., & Pychyl, T.A. (2003). "I'll look after my health, later": an investigation of procrastination and health. Personality and Individual Differences, 35(5), 1167-1184.Research on Procrastination-Health ModelA cross-sectional study of studentsSirois, F.M., Melia-Gordon, M.L., & Pychyl, T.A. (2003). "I'll look after my health, later": an investigation of procrastination and health. Personality and Individual Differences, 35(5), 1167-1184.Research on adults sample in the communitySirois, F.M. (2007). "I'll look after my health, later": a replication and extension of the procrastination-health model with community-dwelling adults. Personality and Individual Differences, 43, 15-26.Bedtime ProcrastinationKroese, F.M., Evers, C., Adriaanse, M.A., & de Ridder, D.T. (2014b). Bedtime procrastination: a self-regulation perspective on sleep insufficiency in the general population. Journal of Health Psychology. Doi:10.1177/1359105314540014.Article - Now is not the Time for Precrastination
Episode 013 - Counterproductive Work Behaviour  and Organisation Structure
Aug 7 2020
Episode 013 - Counterproductive Work Behaviour and Organisation Structure
If you have enjoyed listening to this episode, please share this with your friends and colleagues. For any comments and suggestions, please send them via email to psychchat@omnipsi.com or tweet to psych_chat.Some of the research mentioned in this podcast are as follow:Spector, P. E., & Fox, S. (2005). A stressor-emotion model of counterproductive work behavior. In S. Fox & P. E. Spector (Eds.), Counterproductive work behavior: Investigations of actors and targets (pp. 151–176). Washington, DC: American Psychological Association.Jex, S. M., & Beehr, T. A. (1991). Emerging theoretical and methodological issues in the study of work-related stress. Research in Personnel and Human Resource Management, 9, 311–365.Spector, P. E. (1998). A control theory of the job stress process. In C. L. Cooper (Ed.), Theories of Organizational Stress (pp. 153–169). Oxford, UK: Oxford University Press.Sackett, P. R. (2002). The structure of counterproductive work behaviors: Dimensionality and relationships with facets of job performance. International Journal of Selection and Assessment, 10, 5–11. doi:10.1111/1468-2389.00189Edmondson, A. (1999). Psychological Safety and Learning Behavior in Work Teams, Administrative Science Quarterly, Vol. 44, No. 2, pp. 350-383.Dollard, M.F., Bakker, A.B., 2010. Psychosocial safety climate as a precursor to conducive work environments, psychological health problems, and employee engagement. Journal of Occupational and Organizational Psychology 83, 579–599.Dollard, M.F., 2011. Psychosocial safety climate: a lead indicator of work conditions, workplace psychological health and engagement and precursor to intervention success. In: Biron, C., Karanika-Murray, M., Cooper, C.L. (Eds.), Managing Psychosocial Risks in the Workplace: The Role of Process Issues. Routledge/ Psychology Press..Dollard, M.F., Bakker, A.B., 2010. Psychosocial safety climate as a precursor to conducive work environments, psychological health problems, and employee engagement. Journal of Occupational and Organizational Psychology 83, 579–599.James, L.R., Choi, C.C., Ko, C.E., McNeil, P.K., Minton, M.K., Wright, M.A., Kim, K., 2008. Organisational and psychological climate: a review of theory and research. European Journal of Work and Organisational Psychology 17, 5–32.
Episode 012 - Counterproductive Work Behaviour : Can we assess them using personality traits?
Jul 17 2020
Episode 012 - Counterproductive Work Behaviour : Can we assess them using personality traits?
If you have enjoyed listening to this episode, please share this with your friends and colleagues. For any comments and suggestions, please send them via email to psychchat@omnipsi.com or tweet to psych_chat.Some of the research mentioned in this podcast are as follow:Spector, P. E., & Fox, S. (2005). A stressor-emotion model of counterproductive work behavior. In S. Fox & P. E. Spector (Eds.), Counterproductive work behavior: Investigations of actors and targets (pp. 151–176). Washington, DC: American Psychological Association.Jex, S. M., & Beehr, T. A. (1991). Emerging theoretical and methodological issues in the study of work-related stress. Research in Personnel and Human Resource Management, 9, 311–365.Spector, P. E. (1998). A control theory of the job stress process. In C. L. Cooper (Ed.), Theories of Organizational Stress (pp. 153–169). Oxford, UK: Oxford University Press.Sackett, P. R. (2002). The structure of counterproductive work behaviors: Dimensionality and relationships with facets of job performance. International Journal of Selection and Assessment, 10, 5–11. doi:10.1111/1468-2389.00189.Hobfoll, S. E. (1989). Conservation of resources: A new attempt at conceptualizing stress. American Psychologist, 44, 513–524. doi:10.1037/0003-066X.44.3.513.Halbesleben, J. R.,&Buckley, M. R. (2004). Burnout in organizational life. Journal of Management, 30, 859–879. doi:0.1016/j.jm.2004.06.004.Hobfoll, S. E. (2001). The influence of culture, community, and the nested self in the stress process: Advancing conservation of resources theory. Applied Psychology: An International Review, 50, 337–421. doi:10.1111/1464-0597.00062.Fox, S., & Spector, P. E. (2006). The many roles of control in a stressor-emotion theory of Counterproductive Work Behavior. In P. L. Perrewe & D. C. Ganster (Eds.), Research in occupational stress and well being (pp. 171–201). Greenwich, CT: JAI. doi:10.1016/S1479-3555(05)05005-5.Krischer, M. M., Penney, L. M., & Hunter, E. M. (2010). Can counterproductive work behaviors be productive? CWB as emotion-focused coping. Journal of Occupational Health Psychology, 15, 154–166. doi:10.1037/a0018349.Penney, L. M., & Spector, P. E. (2007). Emotions and counterproductive work behavior. In N. M. Ashkanasy & C. L. Cooper (Eds.) Research companion to emotion in organizations, (pp.183–196). Northampton, MA: Edward Elgar Publishing.Tunstall, M. M., Penney, L. M., Hunter, E. M., & Weinberger, E. (2006). A closer look at CWB: Emotions, targets, and outcomes. Poster presented at the annual meeting of the Society of Industrial and Organizational Psychology, Dallas, TX.