PODCAST

Business Resilience Decoded

Disaster Recovery Journal & Asfalis Advisors

Business Resilience Decoded is a multimedia partnership between Disaster Recovery Journal and Asfalis Advisors to educate, inform, and inspire business continuity professionals globally. Resilient organizations thrive because of the knowledge, preparation, and foresight of listeners like you.
Infrastructure Considerations For Disaster Recovery
Episode 83: Infrastructure Considerations for Disaster Recovery What infrastructure do companies need to make sure their precious data doesn’t vanish into thin air? That’s the topic of this week’s episode, in which Vanessa interviews data security expert Jeff Barber, partner and executive vice president for sales and business development for Prime Data Centers. Vanessa and Jeff chat about what organizations need to think about in terms of data centers and other infrastructure to make sure their data remains secure. Jeff points out that the considerations for citing data centers can be divided into two buckets—physical/infrastructure and data/virtual—and shares the key considerations for each one. This episode will teach you: • Why companies should divide their data into three categories: mission-critical, business-critical, and noncritical. • Why a backup data center should be approximately 50 miles away from your main data center and in a different biosphere. • Why it’s important to have good transportation links between the main data center and the backup data center. • How placing a backup data center too far from the main data center can create too much latency. • What the biggest trend in data storage and backup is likely to be in 2022 (hint: its initials are DRaaS). Finally, Jeff explains why Sacramento is a good Goldilocks location—not too near, not too far, and out of the earthquake zone—to serve as a location for backup data centers for firms in Silicon Valley. Disaster Recovery Journal: Register for DRJ’s weekly (Wednesday) webinar series at https://drj.com/webinars/up-coming/ Register for DRJ Spring 2022: Resiliency Transformed at http://www.drj.com/spring2022 Asfalis Advisors: https://www.asfalisadvisors.com Apply to be a guest on the podcast: https://www.asfalisadvisors.com/decoded/ Download the 5 Step Crisis Strategy: https://www.asfalisadvisors.com/services/ Request Vanessa Mathews as a Speaker: https://bit.ly/VanessaMathews Connect with the podcast! • Please take part in our podcast listener survey at: https://forms.gle/XDuYPcFjXaydkEXV6 • Email us at podcast@drj.com • Podcast Website: https://drj.com/decoded/ • Twitter: https://twitter.com/BRDecoded • LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ Jeff Barber, guest Jeff Barber is a partner and the executive vice president for sales and business development at Prime Data Centers. He has a deep understanding of the entire storage technology stack and has extensive experience managing national and global sales teams for some of the world's largest companies. Before joining Prime Data Centers, he worked for Apeiron Data Systems, Oracle, EMC, and Hewlett-Packard, among others. • LinkedIn: https://www.linkedin.com/in/jabarber1 • Prime Data Centers: https://primedatacenters.com/ Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe’s Companies, Gulfstream Aerospace, and the Department of Homeland Security. • LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. • LinkedIn: https://www.linkedin.com/in/jonseals/ • Disaster Recovery Journal: https://drj.com/
6d ago
14 mins
The Intersection of Logistics and Crisis Management
Episode 82: The Intersection of Logistics and Crisis Management Vanessa is joined by logistics expert Fred Cartwright, business development manager with Haversack, for a talk about the crisis facing the global supply chain. There’s a worldwide shortage of semiconductors, space in U.S-bound cargo ships is at a premium, vessels are backed up outside U.S. ports, everybody wants everything right now, the domestic auto industry lacks critical parts, and the pandemic has made a bad situation worse. The result, says Fred, is “mass chaos.” In addition: • Fred says that even professional forecasters “are having trouble figuring out when the end of this is going to be.” • Vanessa asks Fred what he’s currently seeing in the market from the supply chain perspective. • Fred shares his thoughts on what companies can do to make their supply chains more resilient. Finally, Vanessa explains how a business should be like a basketball and Fred describes how throwing boxes for FedEx International during college put him on a path to becoming a logistics and supply chain expert. “Logistics gets under your skin,” he says. [LINKS MENTIONED] Disaster Recovery Journal: Register for DRJ’s weekly (Wednesday) webinar series at https://drj.com/webinars/up-coming/ Register for DRJ Spring 2022: Resiliency Transformed at http://www.drj.com/spring2022 Connect with the podcast! • Please take part in our podcast listener survey at: https://forms.gle/XDuYPcFjXaydkEXV6 • Email us at podcast@drj.com • Podcast Website: https://drj.com/decoded/ • Twitter: https://twitter.com/BRDecoded • LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ Fred Cartwright, guest Fred Cartwright is business development management with Haversack, a North Carolina–based logistics consulting firm. An 18-year veteran of the supply chain field, Fred previously worked in logistics and transport roles with companies such as Honeywell, Best Buy, BMW, and Coca-Cola. He got his start in working on the supply chain by loading boxes on the night shift at FedEx International while studying music in college. • Haversack: https://www.gohaversack.com/ • Haversack LinkedIn: https://www.linkedin.com/company/gohaversack • Haversack Facebook: https://www.facebook.com/Haversackthefuture/ • DAT Freight and Analytics: https://www.dat.com/ Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe’s Companies, Gulfstream Aerospace, and the Department of Homeland Security. • LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ • Book Mathews as a speaker: https://www.asfalisadvisors.com/public-speaking/ • Asfalis Advisors: https://www.asfalisadvisors.com/ Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. • LinkedIn: https://www.linkedin.com/in/jonseals/ • Disaster Recovery Journal: https://drj.com/
Nov 11 2021
16 mins
Diversity Is More Than Skin Deep
Episode 81: Diversity Is More Than Skin Deep In this episode, Vanessa talks diversity with Dan Rector, business resilience advisor with her company, Asfalis Advisors. In addition to being content coordinator for the Business Resilience DECODED podcast, Dan helps organizations prepare for the unexpected. Prior to joining Asfalis, he served six years on active duty in the Coast Guard and worked full-time for the National Guard helping agencies and schools prepare for incidents involving chemical, biological, and nuclear weapons. Dan was the first military veteran to join the Asfalis team. Highlights of the episode: • Dan and Vanessa discuss how there is more to diversity than shape, size, and color. • Dan shares lessons he learned in the military about how to forge people from different races, genders, and backgrounds into effective teams. • Vanessa asks Dan about how working for a woman-owned minority business has changed his perspective around diversity issues. Dan sums up a key takeaway: “If you have 10 people that are all different shapes, sizes, and colors, but they all came from the same background and think the same way, then you are not as diverse as you think.” This prompts Vanessa to give him “a virtual round of applause.” [LINKS MENTIONED] Disaster Recovery Journal: Register for DRJ’s weekly (Wednesday) webinar series at https://drj.com/webinars/up-coming/ Register for DRJ Spring 2022: Resiliency Transformed at http://www.drj.com/spring2022 Connect with the podcast! • Please take part in our podcast listener survey at: https://forms.gle/XDuYPcFjXaydkEXV6 • Email us at podcast@drj.com • Podcast Website: https://drj.com/decoded/ • Twitter: https://twitter.com/BRDecoded • LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ Dan Rector, guest Dan Rector is a business resilience advisor with Asfalis Advisors and the content coordinator for the Business Resilience DECODED podcast. A Certified Emergency Manager, Dan spent six years on active service with the Coast Guard and later worked with the Connecticut Army National Guard helping agencies and schools prepare for CBRN incidents, those involving chemical, biological, radiological, and nuclear weapons. He has a Masters degree in Emergency Management and is working toward his doctorate in Homeland Security. • LinkedIn: https://www.linkedin.com/in/dan-rector-ms-cem-871188203 • Asfalis LinkedIn: https://www.linkedin.com/company/asfalis • Asfalis Advisors: https://www.asfalisadvisors.com/ • email: drector@asfalisadvisors.com Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe’s Companies, Gulfstream Aerospace, and the Department of Homeland Security. • LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ • Book Mathews as a speaker: https://www.asfalisadvisors.com/public-speaking/ • Asfalis Advisors: https://www.asfalisadvisors.com/ Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. • LinkedIn: https://www.linkedin.com/in/jonseals/ • Disaster Recovery Journal: https://drj.com/
Nov 4 2021
15 mins
Personal Resilience
Episode 80: Personal Resilience Vanessa’s guest is Marie Hale, cofounder and visionary at @revenue, the innovative Chicago sales and marketing agency. The topic is personal resilience. Vanessa defines personal resilience as the “ability to absorb an impact or disruption and be able to bounce back.” Marie has thought a lot about personal resilience over the past few years. She had no choice after the passing of two people close to her—first her life partner and mentor, then a close friend and colleague—and the onset of skin cancer affecting her face. In confronting these losses, says Marie, “I had to learn to pick myself up and put my lipstick on and keep walking.” In addition: • Marie discusses how to develop personal resilience and its benefits in connecting with others and thriving in business. • Marie explains how vulnerability and authenticity have become two of the strongest tools in her skillset. • Marie gives her answer to the question, “When you walk through an experience of having your entire chosen family eliminated and you still have to lead, what do you have to fall back on?” Finally, Vanessa gets Marie to connect the dots between sales and resilience. Marie explains why CRM is her love language and encourages listeners not to do business with jerk-faces. Please take part in our podcast listener survey at: https://forms.gle/XDuYPcFjXaydkEXV6 [LINKS MENTIONED] Disaster Recovery Journal: Register for DRJ’s weekly (Wednesday) webinar series at https://drj.com/webinars/up-coming/ Register for DRJ Spring 2022: Resiliency Transformed at http://www.drj.com/spring2022 Connect with the podcast! • Email us at podcast@drj.com • Podcast Website: https://drj.com/decoded/ • Twitter: https://twitter.com/BRDecoded • LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ Marie Hale, guest Marie Hale is the co-founder and visionary at @revenue, a leading Chicago sales and marketing agency. She has spent more than 20 years revolutionizing small business marketing and sales in the Chicagoland area. She was formerly the owner of marketing agency Lipstic Logic. A graduate of Jim Rosas’ Sales Results, Inc., program with a Black Belt in Sales, she speaks all over the country on sales and marketing topics as well as her own story of resilience. • @revenue: https://www.atrevenue.com/ • LinkedIn: https://www.linkedin.com/in/marie-hale • Facebook: https://www.facebook.com/mariehaleinspired/ • Instagram: https://www.instagram.com/atrevenue/?hl=en • Twitter: https://twitter.com/realmariehale?lang=en • Red Lipstick and Resilience on YouTube: https://youtu.be/cztOT4F-gtE • fwdrEvolution: https://www.fwdrevolution.com/author/marieh/ Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe’s Companies, Gulfstream Aerospace, and the Department of Homeland Security. • LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ • Book Mathews as a speaker: https://www.asfalisadvisors.com/public-speaking/ • Asfalis Advisors: https://www.asfalisadvisors.com/ Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. • LinkedIn: https://www.linkedin.com/in/jonseals/ • Disaster Recovery Journal: https://drj.com/
Oct 21 2021
16 mins
Understanding Ransomware
Episode 79: Understanding Ransomware Vanessa is joined by Brian Kirk, director of cybersecurity for Elliott Davis, LLC, a Southeast-based accounting and consulting firm. The subject is ransomware, specifically ransomware, as it impacts small businesses. Ransomware attacks on companies with 100 or fewer employees get little publicity, says Vanessa, and most small business owners underestimate the danger. Brian explains that fully half of the ransomware attacks are against small companies. Brian and Vanessa make the following additional points: • Small business owners should not assume their managed IT service providers will protect them from ransomware attacks or give assistance if attacks occur. • Small businesses are strongly advised to set up offsite data backups, implement audit logging, purchase cyber insurance, and devise an incident response plan. • Obscurity does not equal security. Cybercriminals are proficient at finding vulnerable companies, even ones with few employees and a low profile. Vanessa also points out that small businesses provide most jobs in America and make up the supply chain for the Fortune 500 companies. Brian shares the bizarre story of a doctor's office that was hacked and—after paying the ransom—was coached on how to recover its files by a help desk person working for the hacker. [LINKS MENTIONED] Disaster Recovery Journal: Register for DRJ's weekly (Wednesday) webinar series at https://drj.com/webinars/up-coming/ Register for DRJ Fall 2021: A Virtual Experience at https://drj.com/fall2021/virtual/ Asfalis Advisors: https://www.asfalisadvisors.com Apply to be a guest on the podcast: https://www.asfalisadvisors.com/decoded/ Download the 5 Step Crisis Strategy: https://www.asfalisadvisors.com/services/ Request Vanessa Mathews as a Speaker: https://bit.ly/VanessaMathews Connect with the podcast! • Email us at podcast@drj.com • Podcast Website: https://drj.com/decoded/ • Twitter: https://twitter.com/BRDecoded • LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ Brian Kirk, guest Brian Kirk is the director of cybersecurity at Elliott Davis, LLC. Based in Greenville, South Carolina, he has worked in the information security field for 11 years and in IT for a total of 29 years. He was formerly the head of information security for a Fortune 500 engineering and construction firm and is a graduate of Clemson University. • Elliott Davis, LLC: https://www.elliottdavis.com/professionals/brian-kirk/ • LinkedIn: https://www.linkedin.com/in/brianekirk Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe's Companies, Gulfstream Aerospace, and the Department of Homeland Security. • LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ • Book Mathews as a speaker: https://www.asfalisadvisors.com/public-speaking/ • Asfalis Advisors: https://www.asfalisadvisors.com/ Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. • LinkedIn: https://www.linkedin.com/in/jonseals/ • Disaster Recovery Journal: https://drj.com/
Oct 7 2021
16 mins
BONUS EPISODE: Sound Practices for Leadership
Episode 78: Sound Practices for Leadership Please take part in our podcast listener survey at: https://forms.gle/XDuYPcFjXaydkEXV6 In this bonus episode of the podcast, Vanessa sits down with Margaret Millett of Uber Technologies, Inc. Margaret is a global resilience senior manager with more than 25 years of experience leading business continuity programs. She is interested in helping interns and newcomers fill their toolkits to become future leaders in the business continuity industry. Key points include: • When talking about partnerships between departments, Margaret said, “If you are not a people person in this profession, you are going to have a challenge. It’s all about who has the data? Who can you work with to make the program successful? There are so many components to running a business continuity program, and so many people that you need to work with in the organization.” • Margaret is a big proponent of volunteering. Within your organization, volunteering will help get your name out there and form partnerships with your program. Volunteering with local planning groups like ACP, or speaking at global conferences like DRJ, can help propel your career and spread your network far beyond your organization. • The pandemic has also helped Margaret lead her staff to become “more human.” She has encouraged staff members to take time off, hold Zoom Happy Hours, and talk about things other than the company’s latest objectives. LINKS Please take part in our podcast listener survey at: https://forms.gle/XDuYPcFjXaydkEXV6 Disaster Recovery Journal: • Register for DRJ’s weekly (Wednesday) webinar series at https://drj.com/webinars/up-coming/. • Register for DRJ Fall 2021: A Virtual Experience at https://drj.com/fall2021/virtual/. Connect with the podcast! • Email us at podcast@drj.com • Podcast Website: https://drj.com/decoded/ • Twitter: https://twitter.com/BRDecoded • LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ Margaret Millett, guest Margaret Millett is a global resilience senior manager at Uber Technologies, Inc. She has extensive global experience developing and leading high-performance enterprise risk management solutions, mitigation and recovery strategies, crisis management, pandemic planning, and business continuity management programs. Her range of experience includes diverse countries and cultures, across financial and e-commerce sectors. Millett has a Master of Science degree in business continuity management and several industry certifications. She is a frequent speaker at international conferences and have written industry publications. LinkedIn: https://www.linkedin.com/in/margaretjmillett/ Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe’s Companies, Gulfstream Aerospace, and the Department of Homeland Security. • LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ • Book Mathews as a speaker: https://www.asfalisadvisors.com/public-speaking/ • Asfalis Advisors: https://www.asfalisadvisors.com/ Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. • LinkedIn: https://www.linkedin.com/in/jonseals/ • Disaster Recovery Journal: https://drj.com/
Oct 1 2021
15 mins
Attracting and Recruiting Talent for a Crisis Management Company
Episode 77: Attracting and Recruiting Talent for a Crisis Management Company This week on the podcast, Vanessa sits down with one of the key behind-the-scenes players at her company to talk about attracting and recruiting talent for a crisis management company. Her guest is Venus Arthur, Asfalis’s director of administration. Venus has a master’s in accounting and financial management and spent many years as an independent financial analyst and tax accountant. She plays a key role in hiring and recruitment at Asfalis. In their conversation, Vanessa and Venus talk about what Asfalis looks for in seeking new talent (the company is hiring, Vanessa says). They also give advice to applicants seeking positions in crisis management and companies that are recruiting CM staff. Key points include: • Good interview etiquette is critical, even for remote interviews, says Venus. Applicants should research the company ahead of time, make sure their technology works, be on time, and send a prompt thank you message to the interviewer afterward. • In seeking talent for Asfalis, Venus looks for “strong, confident people who can think quickly during a crisis and develop a plan to stop the ship from sinking.” • One of the best ways companies can mitigate the risks of hiring the wrong person, says Vanessa, is by honing in on their core values throughout the recruiting process. Venus also explains why Microsoft Excel is her “happy place” and Vanessa talks about the high cost to Asfalis of her biggest hiring mistake. Vanessa also reveals the secret, patented “airport test” she uses to evaluate potential new hires. LINKS Disaster Recovery Journal: • Register for DRJ’s weekly (Wednesday) webinar series at https://drj.com/webinars/up-coming/. • Register for DRJ Fall 2021: A Virtual Experience at https://drj.com/fall2021/virtual/. Connect with the podcast! • Email us at podcast@drj.com • Podcast Website: https://drj.com/decoded/ • Twitter: https://twitter.com/BRDecoded • LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ Venus Arthur, guest Venus Arthur is the Director of Administration at Asfalis Advisors. A resident of the Atlanta area, Venus has graduate degrees in finance and accounting from the Keller Graduate School of Management at DeVry University. Before joining Asfalis, she worked as an independent accountant and financial analyst managing budgets for municipal governments and preparing tax returns for individuals and businesses. She plays a key role in hiring at Asfalis and describes herself as “an introvert who loves people.” LinkedIn: https://www.linkedin.com/in/venus-arthur-b53388208 Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe’s Companies, Gulfstream Aerospace, and the Department of Homeland Security. • LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ • Book Mathews as a speaker: https://www.asfalisadvisors.com/public-speaking/ • Asfalis Advisors: https://www.asfalisadvisors.com/ Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. • LinkedIn: https://www.linkedin.com/in/jonseals/ • Disaster Recovery Journal: https://drj.com/
Sep 23 2021
16 mins
Recruiting Talent in Emergency Management
Episode 76: This week Vanessa talks with Justin Pierce, emergency management director at Los Angeles World Airports in L.A., about the challenges involved in finding the right people to fill positions in emergency management. Earlier this year, Justin published an article on his LinkedIn page called “Coffee Shop Thinking: Hiring the Next Emergency Managers.” Vanessa loved the article, and this was the starting point for their conversation. Justin said he was motivated to enter emergency management by the attacks of 9/11. Vanessa interviewed him about some of the issues surrounding hiring new people for emergency management positions that he discussed in his article. • When hiring someone to fill a vacancy, Justin said agencies should not seek to duplicate the skillset of the departing person but instead look for someone who can help them meet their most important goals of the next three to five years. • When he interviews job candidates, Justin looks for the intangibles of critical thinking, problem-solving, and a willingness to take the initiative. • For people trying to get started in emergency management, Justin suggests they get their foot in the door by joining a disaster aid organization, taking a free FEMA Independent Study (I.S.) course, or talking to their local fire or police chief. Justin also said he only recently discovered Business Resilience Decoded and that he thinks the podcast is “amazing.” Vanessa summed up the ideal attitude for a new hire in emergency management as, “Put me in, coach!” [LINKS MENTIONED] “Coffee Shop Thinking: Hiring the Next Emergency Managers,” by Justin Pierce at https://www.linkedin.com/pulse/coffee-shop-thinking-hiring-next-emergency-managers-justin-pierce FEMA Independent Study (I.S.) Training Courses: https://training.fema.gov/is/ Disaster Recovery Journal: • Register for DRJ’s weekly (Wednesday) webinar series at https://drj.com/webinars/up-coming/. • Register for DRJ Fall 2021: A Virtual Experience at https://drj.com/fall2021/virtual/. Connect with the podcast! • Email us at podcast@drj.com • Podcast Website: https://drj.com/decoded/ • Twitter: https://twitter.com/BRDecoded • LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ Justin Pierce, guest Justin Pierce is the director of emergency management at Los Angeles World Airports at the City of Los Angeles. He formerly worked for the Government of the District of Columbia as the deputy chief of the homeland security and preparedness division and executive director of the Fusion Center. LinkedIn: https://www.linkedin.com/in/justincarrollpierce Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe’s Companies, Gulfstream Aerospace, and the Department of Homeland Security. • LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ • Book Mathews as a speaker: https://www.asfalisadvisors.com/public-speaking/ • Asfalis Advisors: https://www.asfalisadvisors.com/ Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. • LinkedIn: https://www.linkedin.com/in/jonseals/ • Disaster Recovery Journal: https://drj.com/
Sep 9 2021
16 mins
The 7 Deadly Sins of Exercises
Episode 75: This week’s podcast is all about sin. Vanessa’s guest is Rick Christ, a senior consultant at Crisis Prevention and Response, Inc., and a FEMA Master Exercise Practitioner. Rick lays out his seven deadly sins of crisis management exercises. The sins are mistakes organizations commonly make in preparing for and conducting exercises to demonstrate their readiness to respond to a disaster. Vanessa draws Rick out on the details and asks what organizations can do to avoid committing the seven sins. Rick and Vanessa hit on these key points: • One problem with traditional crisis response is it is usually limited to response, leaving out such critical steps as prevention and mitigation. As Rick puts it: “After I break all your windows and fill your basement with water, I leave.” • Organizations don’t put enough effort into our Exercise Evaluation Guides. Rick says, “The difference between having fun with your toys and an exercise is measuring against your goal and recording that on your EEG.” • Too many organizations exercise specific scenarios rather than capabilities. As Vanessa says, “The crisis is insignificant; I don’t care how it happened. The issue is, it happened.” Rick also explains what he means by saying most organizations exercise too big and dream too small, and he and Vanessa bond over their shared connections to Virginia, his current home, and the state she grew up in. [LINKS MENTIONED] “The 7 Deadly Sins of Emergency Management,” presentation by former FEMA Administrator Craig Fugate at https://www.youtube.com/watch?v=iRWfDFM19e8 DRJ Webinars: • Register for DRJ’s weekly (Wednesday) webinar series at https://drj.com/webinars/up-coming/. • Register for the DRJ Fall 2021 conference in Phoenix at https://drj.com/fall2021/. • Register for DRJ Fall 2021: A Virtual Experience at https://drj.com/fall2021/virtual/. Connect with the podcast! • Email us at podcast@drj.com • Podcast Website: https://drj.com/decoded/ • Twitter: https://twitter.com/BRDecoded • LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ Rick Christ, guest Rick Christ is a Senior Consultant at Crisis Prevention and Response, Inc., and a FEMA Master Exercise Practitioner. He is a former firefighter who designs, delivers, and evaluates readiness exercises to improve resilience to all hazards. He has worked in wilderness search and rescue and led a strike team of human remains detection canines and their handlers in New Orleans after Hurricane Katrina. • LinkedIn: https://www.linkedin.com/in/rickchristcpr Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe’s Companies, Gulfstream Aerospace, and the Department of Homeland Security. • LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ • Book Mathews as a speaker: https://www.asfalisadvisors.com/public-speaking/ • Asfalis Advisors: https://www.asfalisadvisors.com/ Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. • LinkedIn: https://www.linkedin.com/in/jonseals/ • Disaster Recovery Journal: https://drj.com/
Aug 26 2021
18 mins
After-Action Reports and the  Blameless Postmortem Concept
Episode 74: After-Action Reports and the Blameless Postmortem Concept This week on the podcast Vanessa explores a new approach to an old tool with Justin Kates, the head of the Nashua (NH) Emergency Management Agency and president of the International Association of Emergency Managers, Region 1. The tool under discussion is the After-Action Report (AAR). Justin explains that in the past few years a new approach in preparing these reports has arisen as an alternative to the old approach, which was heavy on finger-pointing. He and Vanessa make the following key points: • The blameless postmortem concept, which was pioneered in the tech sector by companies like Google and Microsoft, encourages openness by putting the focus on improving things for the future. • A critical part of conducting a blameless postmortem is identifying the root cause of the emergency, something many emergency managers neglect to do. • Justin’s agency in New Hampshire has adopted the new approach as have many other emergency management agencies nationwide. • Two things an organization can do to determine if the blameless postmortem is right for them are: getting better at root-cause analysis and reading some of the resources on the concept prepared by Google and other organizations that are available for free on the Internet. On the lighter side, Justin talks about the surprising number of emergency exercises that fail because the organizers don’t feed the participants, and Vanessa reveals what she’s like when she gets “hangry.” Justin Kates • LinkedIn: https://www.linkedin.com/in/kb3juv/ • Twitter: https://twitter.com/kb3juv Asfalis Advisors: • Book Mathews as a speaker: https://www.asfalisadvisors.com/public-speaking/ • Asfalis Advisors: https://www.asfalisadvisors.com/ DRJ: • Register for DRJ’s weekly (Wednesday) webinar series at https://drj.com/webinars/up-coming/. • Register for the DRJ Fall 2021 conference in Phoenix at https://drj.com/fall2021/. • Register for DRJ Fall 2021: A Virtual Experience at https://drj.com/fall2021/virtual/. Connect with the podcast! • Email us at podcast@drj.com • Podcast Website: https://drj.com/decoded/ • Twitter: https://twitter.com/BRDecoded • LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe’s Companies, Gulfstream Aerospace, and the Department of Homeland Security. • LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. • LinkedIn: https://www.linkedin.com/in/jonseals/ • Disaster Recovery Journal: https://drj.com/
Aug 13 2021
14 mins
Crisis Management With an Equity Lens
Episode 73: Crisis Management with an Equity Lens Vanessa is on her own and speaking truth to power in this episode on crisis management and the ongoing racial-justice crisis. Directing her remarks toward people responsible for diversity and inclusion at their organizations, as well as forward-thinking business continuity and risk management professionals, she lays out some of the key issues lying at the intersection of race and the business resilience profession. Her main points include the following: • Many organizations talk a good game about diversity and inclusion but don’t back it up with a written strategy or clear KPIs. • Many organizations say they want to diversify at senior levels, but their efforts to connect with minority professionals are half-hearted and misguided. • Even well-meaning organizations’ efforts to promote diversity, equity, and inclusion are often hampered by weak execution, lack of budget, and the failure to hold anyone accountable when DEI goals go unmet. She also harks back to her days working as a business continuity professional in the aerospace industry and explains why you can’t find salmon in the pork section of the grocery store—and what this means for organizations’ efforts to be more diverse and inclusive. [LINKS MENTIONED] • “Managing the Racial Wealth Gap Crisis” – https://www.asfalisadvisors.com/public-speaking/ • “Achieving Resilience with Diversity and Inclusion” – https://continuityinsights.com/oct-4th-230-p-m-to-345-p-m-breakout-sessions/ DRJ Webinars: • Aug. 4: “Protecting the Anywhere Worker” –https://drj.com/webinars_main/august-4-2021-protecting-the-anywhere-worker/ • Aug. 11: “There’s a Fine Line Between Managing a Crisis and Mismanaging It” – https://drj.com/webinars_main/august-11-2021-theres-a-fine-line-between-managing-a-crisisand-mismanaging-it/ --- • Register for DRJ’s weekly (Wednesday) webinar series at https://drj.com/webinars/up-coming/. • Register for the DRJ Fall 2021 conference in Phoenix at https://drj.com/fall2021/. • Register for DRJ Fall 2021: A Virtual Experience at https://drj.com/fall2021/virtual/. Connect with the podcast! • Email us at podcast@drj.com • Podcast Website: https://drj.com/decoded/ • Twitter: https://twitter.com/BRDecoded • LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe’s Companies, Gulfstream Aerospace, and the Department of Homeland Security. • LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ • Book Mathews as a speaker: https://www.asfalisadvisors.com/public-speaking/ • Asfalis Advisors: https://www.asfalisadvisors.com/ Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. • LinkedIn: https://www.linkedin.com/in/jonseals/ • Disaster Recovery Journal: https://drj.com/
Jul 29 2021
9 mins
Recover and Reset - Navigating the Road to Resilience
Episode 72: ‘Reset and Recover: Navigating the Road to Resilience’ In this special extended edition of the podcast, Vanessa and guest cohost Jeni Bukolt, president and founder of Haven Creative, talk to three dynamic local leaders from around the country about how they have been helping their communities navigate the road to resilience following the public health and economic crises of the past year and a half. Panelists include: Bradley Ford, city manager of Waco, Texas Janet LaBar, president and CEO of the Charlotte Regional Business Alliance Lily Mei, mayor of Fremont, California The panelists talk about the priorities, policies, and partnerships they’ve leveraged to promote economic development and the overall health of their communities through the COVID-19 crisis. They also discuss how they’re reimagining and rebuilding for the future. Janet LaBar explains the power of social media and digital platforms in helping communities stay connected in times of crisis. Lily Mei emphasizes the importance of empathy and explains how her city has promoted resiliency by configuring three fire stations to run off the grid. Bradley Ford “drops the mic” (as Vanessa says) by describing how important it is local leaders “to put programs together, put money behind it, and go do it, for the betterment of the world.” Links mentioned: Road to Resilience Training Program: https://www.asfalisadvisors.com/register/ Register for DRJ’s weekly (Wednesday) webinar series at https://drj.com/webinars/up-coming/. Register for the DRJ Fall 2021 conference in Phoenix at https://drj.com/fall2021/. Register for DRJ Fall 2021: A Virtual Experience at https://drj.com/fall2021/virtual/. Connect with the podcast! Email us at podcast@drj.com Podcast Website: https://drj.com/decoded/ Twitter: https://twitter.com/BRDecoded LinkedIn: https://www.linkedin.com/showcase/business-resilience-decoded/ Vanessa Mathews, host Vanessa Mathews is the founder and chief resilience officer of Asfalis Advisors, where they are focused on protecting the legacy of the leaders they serve through business resilience. Before becoming an entrepreneur, Mathews developed global crisis management and business continuity programs for government and private sector organizations to include Lowe’s Companies, Gulfstream Aerospace, and the Department of Homeland Security. LinkedIn: https://www.linkedin.com/in/vanessa-vaughn-mathews-mba-cbcp-70916b4b/ Book Mathews as a speaker: https://www.asfalisadvisors.com/public-speaking/ Asfalis Advisors: https://www.asfalisadvisors.com/ Jeni Bukolt, cohost Jeni Bulot is the founder and president of Haven Creative, a community-branding agency based in Charlotte, NC, that specializes in developing strategic marketing and communications campaigns for governments and nonprofit organizations. LinkedIn: https://www.linkedin.com/in/jenibukolt Haven Creative: https://havencreativeagency.com/about/ Jon Seals, producer Jon Seals is the editor in chief at Disaster Recovery Journal, the leading magazine/event in business continuity. Seals is an award-winning journalist with a background in publication design, business media, content management, sports journalism, social media, and podcasting. LinkedIn: https://www.linkedin.com/in/jonseals/ Disaster Recovery Journal: https://drj.com/
Jul 15 2021
53 mins
Embracing Emerging Leadership2021 Business Continuity Employment MarketThe Myth of Best PracticesRecovery In The CaribbeanUsing Technology For Global PlanningAdventures in Water and Waste Water UtilitiesDiversity and Inclusion in Management ConsultingGender Diversity in IT and Disaster Recovery

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