The Retail Podcast
A global conversation on the future of retail.
Pilot 0 Building a Community
Apr 25 2019
Pilot 0 Building a Community
The big experiment, building a retail community to meet up at NRF 2021
Apr 25 2019
Experiential Retail Is Dead (5 Minute Digest)
A 5 minute food for thought soundbite on a big question is Experiential Retail Dead?
Jan 29 2020
Decision Fatigue in Retail (5 Minute Digest)
What is decision fatigue, how do retailers use it? And what do you think?
Jan 31 2020
What Can Retailers Learn From Jack Dorsey @Twitter (5 Minute Digest)
During the summer of 2019, Jack Dorsey @ Twitter gave various interviews for several podcast episodes. He was very honest open and frank about the evolution of Twitter. What struck me as so relevant was how retailers could extract some of the ways Twitter is engaging with its user/customers, Jacks focus on creating a global conversation platform is the blueprint for the future of retail.
Jan 31 2020
Future Consumer 2022 (5 Minute Digest)
A look at the Future Consumer 2022 report from Andrea Bell @ WGSN. Presented at NRF 2020.
Feb 3 2020
Post COVID-19 A New Normal Part 1 of 3 (5 Minute Digest)
What is this New Normal in Retail, who does it apply to. What should you be building as the waves of this pandemic sweeps through the economy, do you have the right partners in place for your supply chain or business, will you be able to tap into the new normal and what could be possible areas of focus for growth?
Apr 29 2020
INTERVIEW WITH JD SPORTS GROUP CIO BARRY LOFTUS
A very special edition of the retail podcast, from one of the UK´s hottest retail brands and third largest FTSE 100 retailer with a market capital of 5.53b GBP.JD Sports has grown from its Northern roots (Bury to be precise), to becoming a global leading sports fashion or athleisure business with stores across Europe, Asia, and now the US thanks to its acquisition of Indianapolis Head Quartered retailer Finish Line in 2018 for $558M.
May 26 2020
Retail Trends with Head of Trends, Cate Trotter at Insider Trends
Our first video and audio podcast! This is a jammed pack episode 1 hour in length focused on the Future of Retail, covering:The New NormalRetail Winners during COVID lockdownNaked Wines https://www.nakedwines.com/Digital ExperiencesNear Street https://near.st/Hello Alfred https://www.helloalfred.com/Hello Alfred & Unilever, creating a new Third or Fourth Space in retail.Video Link: https://www.youtube.com/watch?v=oPBQCYf0ueMInsider Trends: https://www.insider-trends.com/
Jun 10 2020
Friction Vs Reward with CEO of Uncrowd & Author Richard Hammond
Richard has been in the retail industry for approximately 35 years, from stores to authoring the best-selling retail manual Smart Retail, which is currently in its 4th edition and is available in 22 languages. In 2018, Richard and his co-founder embarked on building the next generation of customer analytics through their start-up Uncrowd.uk and is also an advisor to NearSreet.In this episode we cover the below and much more:NPS Vs AnalyticsNew Normal or Not?Cost Vs Choice Vs EffortPersonas Vs MindstatesChoice EconomyAnd winning in retail!Want to watch this episode on Youtube, well now you can: https://bit.ly/2NpzteI
Jun 22 2020
1 hr 1 min
Future of Retail with Kate Machtiger Design Director | NEW INC | 30 Under 30
In this episode, I have the great pleasure of digesting the HBR article ( What Will the Retail Experience of the Future Look Like?) with Kate Machtiger the author, which was an absolute pleasure.Sensory perceptions and feelings are a part of the retail experience and unfortunately we have to many flat one dimensional experiences (+ conversations) and it is only through diversity of thought, that we can create true customer journeys that challenge and bring delight to customers, for me design is as critical as the technology, and I truly feel privileged to have been able to have some time with somebody like Kate who is a thought leader in design.Kate Machtiger is the founder of Extra Terrestrial Studio, where she designs and builds “deep space” — surreal places that build connection through exploration and play.Kate brings strategic vision to complex projects and harnesses her multi-disciplinary design and business background to translate concepts into reality.She was formerly Design Director at Assignment Studios, where she helped clients bring their brand visions to life in the form of retail spaces, pop ups, and events.In 2016, Kate was selected to the Forbes 30 Under 30 for her role in developing emerging technology programs with the federal government.Previously, Kate served as a creative consultant on numerous large-scale real estate and hospitality ventures, and as an innovation consultant for Fortune 500 companies, government agencies, and large nonprofits. She began her career as an investment banker at Goldman Sachs.She has spoken at SXSWedu and the XR for Change Summit.
Jul 20 2020
Future of Digital Commerce - Alistair Crane CEO of Hero
The future of retail will no longer be flat, the customer will journey never just start in the store but can terminate there, store associates are experts and are the representation of the brand online, 4 x4 grid selling of ecommerce platforms are dead. The Future of retail is bright and thanks to business leaders like Alistair Crane, retail will bounce back.In our last episode before the summer break, we get to talk with one of retails shining lights and saviours during the pandemic, enabling retailers to stay open and meet customers from London to New York and around the globe.Alistair is CEO and Founding Partner at HERO® - a new breed of technology that accelerates omnichannel sales for the world's leading retailers by connecting online shoppers live with associates in the physical store.During our conversation we discussed many areas, but focus on several key topics:· Shopping in the Live Stream· Ecommerce· Ultimate sales technologies· Future of Data#liveshopping #digital #retail #ecommerce #digitalcommerce
Jul 27 2020
The Future of Fashion Interaction with Lexi Willetts Co-Founder of Little Black Door
"Never be afraid that you don’t know something" - Lexi Willetts Fashion, Technology & Retail is unfortunately still male-dominated, for example, only 40% of womenswear designers are female. This needs to change and female designers, creators, founders, and leaders great work needs to be celebrated. We kick off our new mini-season with a focus on Female Leaders in Retail and it was an absolute great pleasure to start the season with a look at the world of High-Fashion, Luxury, and some of the themes that will be crafting the future of retail over the next 18 months. Lexi Willetts is a joint founder with Marina Pengilly of Little Black Door, the Social Wardrobe app that’s helping us to rethink & reset our relationship with fashion.https://littleblackdoor.io/https://www.instagram.com/lbd.app/Now also available to watch on Youtube: https://youtu.be/YNsg5fjp4Jg
Sep 30 2020
Retail Choreography Imogen Wethered Co Founder & CEO Qudini
Technology & Retail is still unfortunately male-dominated, this needs to change and female designers, creators, founders, and leaders great work needs to be celebrated. In our second episode as part of our mini-season focusing on Female Leaders in Retail, we have the great pleasure of speaking to CEO & Cofounder Imogen Wethered who has taken her business Qudini from incubation to serving the globes leading retailers.https://www.qudini.com/Video: https://www.youtube.com/watch?v=ppYe3poq1oE
Oct 25 2020
Luxury Activewear and Beyond with Marion Rabat Founder of Ernest Leoty Luxury Activewear and Beyond
This months Vanity Fair has commented that Marion Rabat is “the queen of chic Parisian activewear”, and we get to have an incredibly open and honest conversation with Marion the incredibly kind and gifted Founder of Ernest Leoty. However more importantly we celebrate how Ernest Leoty is connecting physical to digital during a time where retail is met with a historical challenge.Ernest Leoty is for many the go-to luxury lifestyle brand across various categories providing elegant athleisure wear, for our now our chaotic lives, and as Marion would say “bringing chic into comfort”.Female founders still have challenges in raising and launching their business, by celebrating and promoting female founders retail will continue to transform and grow.#luxury #retail #founder
Nov 4 2020
The Future of Physical Retail & Retail Is Dead Podcast
What happens when you get three female leaders a strong friendship and the best strategic minds in physical retail together? A conversation and community you want to be a part of and the Retail Is Dead podcast.Erin, Bex & Leanne have an incredibly open and honest conversation about the "Future of Retail" their amazing new, podcast RetailIsDead and most importantly they share some open, frank wisdom for all of us in growing our careers, and souls. https://www.instagram.com/retailisdead_/
Nov 13 2020
Microsoft Retail Head of Sector UK Louise Watkins
Mahatma Gandhi - “Be the change you wish to see in the world”Louise Watkins Head of Sector Retail, Consumer Goods, Travel & Transport shares her thoughts advice, and perspective on all things retail.Whether you are just starting out, working your way up, or an experienced professional, this episode is full of little nuggets of gold.
Nov 30 2020
The Brilliant Minds Season - Kaave Pour Co Founder & CEO of SPACE10, Research and Design Lab.
Kaave Pour - “Everybody asks what are your problems, but for us solving a problem is not just fixing something that is broken, as that reaches zero (a neutral point), but by asking what are their dreams, what are their aspirations, it gives you very different answers”. Our next season of thought-provoking leaders will be focused on conversations with “Brilliant Minds” and with guests such as Kaave Pour CEO & Co-Founder of SPACE10, what a great way to kick of the new season.SPACE10 is a research and design lab on a mission to create a better everyday life for people and the planet, and to say that I was nervous while recording this episode is an understatement as you will see from my face for the first 20 minutes, I did anything but sit back and relax with one of the best minds of his generation and field. Do not believe me here is another quote taken from the podcast.“Looking at people’s everyday life and how the societal, environmental and technological shift will influence the future of our lives, by finding the patterns that connect us to spaces and objects”.SPACE10 | Research and Design Lab https://space10.com/(#retail #ecommerce #onlineshopping #shopping #mobilecommerce #retaildesign #retailtech #retailer* #fashiontech #consumers #smartstes #retailtechnology)
Dec 17 2020
2022 Retail Trends & NRF Edition
Welcome back it has been way toooooooo long, in this weeks episode, we take a look at the trends that will shape the next 5 years of retail while unpacking the NRF agenda.To watch the video or to see the slides you can watch here: https://youtu.be/A2VJJpG_e0kThe Pinterest 2022 report can be found here: https://business.pinterest.com/en-gb/pinterest-predicts
Jan 17 2022
Five things Friday or Monday Jan 24th 2022
In this week’s Five things Friday/Monday, we take a look at the new physical Amazon Store(Amazon Style) opening later this year. Servedup and their food solution, Heat providing luxury mystery boxes, Cook My Grub challenging traditional food delivery & Checkout.com possibly retails digital wallet provider.Brands Mentioned:Blue jumper on YoutubeAmazon Fashion Amazon´s first-ever physical fashion store, where customers can find a selection of women’s and men’s apparel, shoes, and accessories. ServedUp is an all-in-one EPOS solution which is built to help scale hospitality businesses by speeding up service, reducing staff costs and driving additional revenue. Heat the world's only luxury streetwear mystery box.Cook My Grub Home-cooked food delivery from local chefs where you can Pre-order fresh, healthy, authentic homemade food from professional home-based chefs.Checkout.com Focusing on supporting businesses thrive in the digital economy.