Making Risk Flow | The Future of Insurance

Cytora

Making Risk Flow is a podcast powered by Cytora. This insurance podcast is designed to bring clarity, know-how and inspiration in driving digital transformation for commercial insurers, paying particular attention to the automation of risk processing. This podcast, led by industry veteran Juan de Castro as well as insurance change-makers, will showcase their learnings, challenges and solutions that have, or haven’t, worked for them. If you are embarking on leading a transformational project in your insurance company and want to make sense of it all - this podcast is for you.

To discover out more about digital risk processing, visit https://www.cytora.com


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Episodes

Global Strategy and Operational Excellence in Insurance | Sufen Lim, TMK
Feb 20 2024
Global Strategy and Operational Excellence in Insurance | Sufen Lim, TMK
In the latest episode of the Making Risk Flow podcast, host Juan de Castro interviews Sufen Lim, Senior Vice President at Tokio Marine Group. With over a decade of experience spanning investment banking to her current role, Sufen offers a unique perspective on the industry's evolution and Tokio Marine Group's strategic vision. Sufen joins Juan to share the cultural nuances crucial for thriving in the insurance sector and the group's commitment to driving product innovation and operational excellence. With wisdom rooted in Winston Churchill's advice, from harnessing AI to collaborating with insurtech startups, Sufen also reveals Tokio Marine Group's forward-looking approach to meeting customer needs and addressing future mega trends.To learn more about Cytora's 'The Future of Underwriting has Arrived in New York' event in March, please click here. To discover out more about digital risk processing, click here.Our previous guests include: Bronek Masojada of PPL, Simon McGinn of Allianz, Richard Coleman of Ecclesiastical, Steven Wilkins of Hiscox, Matthew Grant of InsTech, Philippe Lutgen of Howden, Paolo Cuomo of Gallagher Re, and Thierry Daucourt of AXA.Check out the three most downloaded episodes: The Five Pillars of Data Analytics Strategy in Insurance | Craig Knightly, Inigo20 Years as CEO of Hiscox: Personal Reflections and the Evolution of PPL | Bronek MasojadaImplementing ESG in the Insurance and Underwriting Space | Simon Tighe, Chaucer, and Paul McCarney, Moody's
The Softening Market: Challenges and Opportunities for Insurers | James Anderson, EY
Feb 6 2024
The Softening Market: Challenges and Opportunities for Insurers | James Anderson, EY
In this episode of the Making Risk Flow podcast, Cytora’s Juan de Castro is joined by James Anderson, Partner at EY, to delve into historical and current challenges around the soft and hard market cycle. James, an experienced actuary turned consultant, shares valuable insights on the use of analytics and technology to drive business improvement.Together, Juan and James discuss the challenges and changes facing the insurance market and the importance of preparing businesses by developing adaptive strategies. They also cover the management of the potential for a new softening in the market, why insurers need to focus on rate adequacy, establishing a clear strategy, and improving technical pricing capabilities, and the significance of culture and compensation in aligning underwriters' behaviour with company goals.To discover out more about digital risk processing, click here.Our previous guests include: Bronek Masojada of PPL, Simon McGinn of Allianz, Richard Coleman of Ecclesiastical, Steven Wilkins of Hiscox, Matthew Grant of InsTech, Philippe Lutgen of Howden, Paolo Cuomo of Gallagher Re, and Thierry Daucourt of AXA.Check out the three most downloaded episodes: The Five Pillars of Data Analytics Strategy in Insurance | Craig Knightly, Inigo20 Years as CEO of Hiscox: Personal Reflections and the Evolution of PPL | Bronek MasojadaImplementing ESG in the Insurance and Underwriting Space | Simon Tighe, Chaucer, and Paul McCarney, Moody's
Actuaries and underwriters join forces in digital transformation | Jamie Wilson, Simon Cooper-Williams
Dec 18 2023
Actuaries and underwriters join forces in digital transformation | Jamie Wilson, Simon Cooper-Williams
In this episode of Making Risk Flow Juan is joined by Simon Cooper-Williams (Director of Portfolio Development Solutions at Markel International) and Jamie Wilson (Head of Pricing and Innovation at Hyperexponential). Together they discuss how the role of actuaries has evolved over the years, and how they work together with underwriters to achieve more dynamic and informed pricing decisions.To discover more about digital risk processing, click here.Our previous guests include: Bronek Masojada of PPL, Simon McGinn of Allianz, Richard Coleman of Ecclesiastical, Steven Wilkins of Hiscox, Matthew Grant of InsTech, Philippe Lutgen of Howden, Paolo Cuomo of Gallagher Re, and Thierry Daucourt of AXA.Check out the three most downloaded episodes:The Five Pillars of Data Analytics Strategy in Insurance | Craig Knightly, Inigo20 Years as CEO of Hiscox: Personal Reflections and the Evolution of PPL | Bronek MasojadaImplementing ESG in the Insurance and Underwriting Space | Simon Tighe, Chaucer, and Paul McCarney, Moody'sTo discover out more about digital risk processing, click here.Our previous guests include: Bronek Masojada of PPL, Simon McGinn of Allianz, Richard Coleman of Ecclesiastical, Steven Wilkins of Hiscox, Matthew Grant of InsTech, Philippe Lutgen of Howden, Paolo Cuomo of Gallagher Re, and Thierry Daucourt of AXA.Check out the three most downloaded episodes: The Five Pillars of Data Analytics Strategy in Insurance | Craig Knightly, Inigo20 Years as CEO of Hiscox: Personal Reflections and the Evolution of PPL | Bronek MasojadaImplementing ESG in the Insurance and Underwriting Space | Simon Tighe, Chaucer, and Paul McCarney, Moody's
Season 3: The Common Challenges We're Facing in the Insurance Industry
Jul 18 2023
Season 3: The Common Challenges We're Facing in the Insurance Industry
In the last episode of Season 3 of Making Risk Flow, host Juan de Castro highlights some of his favourite moments from the series. During the season, Juan has hosted 15 excellent guests from brokers, insurers and advisors. Looking back at the season, Juan, with the help of insightful clips, talks about the three common challenges that have spanned across all 12 episodes.The first is efficiency, and how manual processes can result in inefficient workflows that affect productivity and service. The second is effectiveness, and why poor underwriting data can impact the ability to drive consistent risk selection. The third theme surrounds continuous performance improvements, and the fact that the lack of visibility over frontline activities hinder the ability to identify improvement opportunities.To discover out more about digital risk processing, click here.Our previous guests include: Bronek Masojada of PPL, Simon McGinn of Allianz, Richard Coleman of Ecclesiastical, Steven Wilkins of Hiscox, Matthew Grant of InsTech, Philippe Lutgen of Howden, Paolo Cuomo of Gallagher Re, and Thierry Daucourt of AXA.Check out the three most downloaded episodes: The Five Pillars of Data Analytics Strategy in Insurance | Craig Knightly, Inigo20 Years as CEO of Hiscox: Personal Reflections and the Evolution of PPL | Bronek MasojadaImplementing ESG in the Insurance and Underwriting Space | Simon Tighe, Chaucer, and Paul McCarney, Moody's
[Greatest Hits] The 3 Steps to Deploy Digital Risk Flows for New Business - Deep Dive
May 16 2023
[Greatest Hits] The 3 Steps to Deploy Digital Risk Flows for New Business - Deep Dive
This time, we are wanting to shine a light on a previous episode from our back catalogue. Recently, insurers have been focussing more and more on implementing digital risk flows. So, here's an episode on that very topic.The goal of digitising risk flows is to enable automated decision making on the best course of action for each submission, characterising each risk with granular risk information and ensuring that underwriters only work on winnable, decision-ready risks. In this episode, Juan deep dives into the three main stages on how to achieve that for the new business submissions: the art and science of the submission digitisation, risk submission evaluation according to the insurer’s strategy, and routing of the risk to the right downstream system or underwriter.To discover out more about digital risk processing, click here.Our previous guests include: Bronek Masojada of PPL, Simon McGinn of Allianz, Richard Coleman of Ecclesiastical, Steven Wilkins of Hiscox, Matthew Grant of InsTech, Philippe Lutgen of Howden, Paolo Cuomo of Gallagher Re, and Thierry Daucourt of AXA.Check out the three most downloaded episodes: The Five Pillars of Data Analytics Strategy in Insurance | Craig Knightly, Inigo20 Years as CEO of Hiscox: Personal Reflections and the Evolution of PPL | Bronek MasojadaImplementing ESG in the Insurance and Underwriting Space | Simon Tighe, Chaucer, and Paul McCarney, Moody's