56 - How People and Organisations Learn with Charles Jennings

Nordic Leaders

Aug 12 2022 • 54 mins

Fail Smart: Lessons in Leadership & Life

The brilliant Charles Jennings covers everything you need to know about life and learning in way less than an hour:

Recognised as one of the world's leading experts on building and implementing learning and organisational performance strategies. He’s led pioneering work with the 70:20:10 model for 20 years + and led learning and performance improvement projects for multinationals, government agencies, not-for-profits, and more, for over 40 years.

Included in this sparkling episode:

1.    Navigating change; understanding the power of ‘changing minds’ before ‘changing things’

2.    Applying the 70.20.10 Model; ‘even more important today’

3.    Operational excellence v developing people - ‘not a trade-off, you have to do both’

4.    Three important steps to create true learning organisations:

  • Pyschological Safety is crucial and starts at the top.
  • Think organisational and team-learning first, then individual
  • Move away from competencies towards critical tasks

5.    Support learning in 4 steps: Rich Experiences, Opportunities to practice, Networks, and Reflection moments

6. ‘Communityship’ to support and encourage people & teams

7. Reflection Moments & 3 key questions to ask yourself, and the power of reflection in business and in tennis

8. Trust: people only trust you when actions connect with words.