The Retail Whore

Michelle Sherrier

Welcome to The Retail Whore by me, Michelle Sherrier: a podcast of stories and lessons from a life in retail. After decades spent in the retail industry, I’ve seen and done it all. Join me every week as I interview people from all walks of retail, the service industry, the wholesale gift industry, and more. We’ll talk about what drives them, the things they love, and some of the biggest lessons they have learned along the way. Brace yourself for The Retail Whore, a show that entertains and educates!
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Episodes

EP 161: GROWING AN ENAMELWARE EMPIRE WITH CARA BARDE
6d ago
EP 161: GROWING AN ENAMELWARE EMPIRE WITH CARA BARDE
Send us a Text Message.This episode is brought to you by Keena and Co., a premier gift and home agency covering all of the of the western United States. If you're a buyer and you're looking for beautiful contemporary lines, take a look at Keena's brands. Aside from representing stunningly unique and modern brands, they have a solid team of knowledgeable reps that are ready to help you with all your needs. And of course, they always have a bunch of really juicy show specials that are not to be missed. Or if you're a brand looking for boutique style representation in all western states, you should give Keena a call. Keena has beautiful showrooms in Las Vegas and in the Bay Area and a super strong road team with very established relationships with top accounts in their territories. For partnership, strategy and accountability from a sales team, Keena is the agency to contact. Check out their website, keenaco.com, to learn more.With a vision of creating an internationally respected brand that focuses on sustainability, connection to the planet and to family, and bringing joy into people’s homes, Crow Canyon Home’s Owner & President Cara Barde, lives/exemplifies the values of the brand. She uses CCH enamelware every day in her own home for its style, function, durability and sustainability, reducing waste from disposable paper and plastic products.Since she began leading the company in 2012, Cara has worked tirelessly to evolve this heritage brand, known as the originator of splatterware design, for a new generation of customers who value beautiful functional design and love to gather and entertain. She has doubled the business in 4 years and has expanded the aesthetic to include new artistic collaborations, new piece types and new colorways of the iconic splatterware. She continues to grow the business with the goal of creating a global lifestyle brand that offers anything the home entertainer needs, from cooking to decor, with an emphasis on creating sustainable products and sparking joy.Cara, along with her husband Chris and her two children, moved to Marin County, just north of San Francisco. Her number one source of inspiration is travel with her family, where she gets new ideas for products and ways of bringing people together to make memories.Here, Cara shares how she caught the entrepreneurial bug, moved from the medical to the gift industry, and bought and transformed Crow Canyon Home. She also shares how she purchased her biggest competitor to grow her splatterware empire. Cara and Michelle also discuss Cara’s partnerships, her favorite part about working with international retailers, how she handled her first trade show, and more.What’s Inside: How Cara moved from the medical to gift industry and purchased Crow Canyon HomeHow Cara’s bringing splatterware and sustainability to the forefrontCara’s experience living in BaliMentioned In This Episode:Crow Canyon Home WebsiteCrow Canyon Home on Instagram
EP 160: A BOLD TWIST ON CLASSIC WITH KARYN CANTOR
Jul 10 2024
EP 160: A BOLD TWIST ON CLASSIC WITH KARYN CANTOR
Send us a Text Message.MC Design Academy is designed to be a space where I get to share my expertise with you, where you'll get to learn all about visual merchandising, design, display, retail, and everything in between. Come along as I practice my craft and be sure to like, subscribe, and follow our socials to keep updated. See you in the merchandising land of MC Design Academy!Karyn Cantor is a true entrepreneur, a dynamic force in both the design and retail realms. With her keen eye for style and a knack for business, she's carved out a niche for herself in the jewelry and gift business. Her journey began in 1995 when she founded Classic Hardware Jewelry, initially specializing in pocket watches before expanding into a diverse array of jewelry pieces. What sets her brand apart is its fusion of boldness and romance, characterized by clean lines and sturdy craftsmanship. Classic Hardware is renowned for its high-quality vanity cases, offering everything from business card holders to tampon cases, as well as high quality necklaces, bracelets, and rings all handmade in the USA with meticulous attention to detail. Karyn affectionately refers to her creations as "Accessories with Class and Sass." In addition to her thriving jewelry business, Karyn has cultivated a brick-and-mortar presence in Los Angeles, a testament to her enduring success in the retail landscape. For over a decade, her store has been a hub of creativity and style, attracting patrons who appreciate unique, handcrafted pieces.Alongside her physical storefront, Karyn extends her reach through various online platforms, including her own website, Etsy, and Faire, ensuring her creations reach a diverse audience.Yet Karyn's entrepreneurial pursuits don't stop there. She's also made a mark as the Los Angeles representative in the gift industry with Just Got 2 Have It! For eight years, she's collaborated with fellow store owners, leveraging her expertise to help them thrive in their own businesses. As a rep, Karyn relishes the opportunity to connect with others in the industry, fostering growth and innovation within the community.Driven by a passion for design and a commitment to excellence, Karyn continues to inspire and innovate, leaving an indelible mark on both the fashion and retail landscapes. Here, Karyn and Michelle dive into the Classic Hardware jewelry line and all the inspiration behind it. They also discuss how Karyn developed her retail store, how she infuses her personal style into her brand, how she handles theft in her store, and how she finds balance while running her three businesses.What’s Inside: The inspiration and influence behind Karyn’s jewelry line, Classic HardwareHow Karyn developed her retail store in Los AngelesHow Karyn finds balance while running multiple businessesMentioned In This Episode:Classic Hardware WebsiteClassic Hardware on FaireClassic Hardware on Etsy
EP 159: BALLOONING TO NEW HEIGHTS WITH ASHLEY SODIPO
Jul 3 2024
EP 159: BALLOONING TO NEW HEIGHTS WITH ASHLEY SODIPO
Send us a Text Message.MC Design Academy is designed to be a space where I get to share my expertise with you, where you'll get to learn all about visual merchandising, design, display, retail, and everything in between. Come along as I practice my craft and be sure to like, subscribe, and follow our socials to keep updated. See you in the merchandising land of MC Design Academy!Ashley Sodipo is the owner of Pink Flamingo Party Co., a luxury party supply, event rental and "over-the-top" balloon installation company. She said she’s been tested and learned a lot about herself, including the importance of following your instincts – which is what she did when she made a spontaneous, career-altering decision six years ago.Ashley also always loved event planning, so for the get-togethers she liked to order unique party favors and supplies—plates and napkins, maybe an embroidered banner or headbands, things like that. There was clearly a need, she knew, for a centralized, curated source of classy, cute, personalized party supplies, and so she created just that. The Pink Flamingo Party Company was born, starting as an Etsy shop out of her Brooklyn apartment. Her business got traction, and she created a company website. All was well, but then came COVID. Masks and social distancing put the kibosh on the parties that fueled Ashley’s business, with one critical exception: balloons. She’d always had balloons in her inventory, and with people locked down, demand for extravagant balloon displays soared. A team of eight now staffs the store while also keeping up with online orders, and balloonsare still a core product. No job is too big, as they do enormous garlands and columns and more while also offering everything a party planner could want, with special themes including featured seasonal inventory. From business meetings to baby showers to bar and bat mitzvahs, Pink Flamingo is ready.Here, Ashley shares all about how she started Pink Flamingo and her plans to evolve the business going forward. Michelle and Ashley also discuss her transition from e-commerce to brick and mortar, how she developed her impressive balloon installation skills, and much more.What’s Inside: How Ashley started her business, Pink FlamingoAshley’s transition from e-commerce to brick and mortarWhere Ashley finds inspirationMentioned In This Episode:Pink Flamingo Party Co. WebsitePink Flamingo Party Co. on InstagramPink Flamingo Party Co. on FacebookPink Flamingo Party Co. on PinterestPink Flamingo Party Co. on TikTok
EP 157: OUR VERY FIRST RETAIL ROUND UP WITH NATHAN WALDON, BARBARA MOONEY, AND SARA VILLARI
Jun 26 2024
EP 157: OUR VERY FIRST RETAIL ROUND UP WITH NATHAN WALDON, BARBARA MOONEY, AND SARA VILLARI
Send us a Text Message.This week’s episode is sponsored by Fine Lines, a west coast wholesale rep agency with showrooms in Las Vegas and Seattle representing over 50 fabulous gifts, fashion + home lines.Welcome to our very first retail round up! This one features Barbara Mooney from Daisy’s Mercantile, Sara Villari from Occasionette, and Nathan Waldon from Nathan & Co. As retailers, we all have countless questions to ask our fellow retailers, and here, each guest gets the chance to pick the others’ brains. Barbara kicks things off with an update on her classroom and what it looks like to take a class at her store. Sara fills everyone in on her move to a newer, bigger location and her plans for design and renovations. Nathan shares his updates from his cabin Airbnb in Sonoma County, California. He’s also in the top 10% of Airbnb hosts on the platform, worldwide!The group talks about posting on social media and shares their stats, techniques, and some tips and tricks. Each member of the group shares how they plan for shows and the upcoming holiday season. They also share their thoughts on exit planning and retirement, what the future holds for their businesses, words of wisdom for hiring a manager, and open-to-buy systems and programs.What’s Inside:How the group plans for shows and the holiday seasonThoughts on retirement and exit planningWords of wisdom for hiring a managerMentioned In This Episode:Daisy’s MercantileOccasionetteNathan & Co.
EP 156: WILDLY IN DEMAND WITH KERRIE FITZGERALD
Jun 19 2024
EP 156: WILDLY IN DEMAND WITH KERRIE FITZGERALD
Send us a Text Message.This episode is sponsored by Patrick & Company, a wholesale sales agency proudly representing nationally and internationally branded companies. Located in the Dallas Market Center, for over 30 years they have been the go-to source for retailers helping to discover those unique, sought-after, and stylish brands.Kerrie Fitzgerald is the founder of Kerrie Fitzgerald LLC, an ecommerce and product business consulting & educational agency. She’s also the host of the top 100 marketing podcast, The 6 Figure Product Business Podcast. As a digital marketing expert, Kerrie helps e-commerce businesses create "wildly in demand"brands that their customers are obsessed with. Her unique framework stems in organic marketing, that brings in consistent sales and traffic without focusing a dime on ads.After starting her first high-end pet e-commerce business, The Dapper Dog Box, in 2016, she grew the business to six figures of revenue in two years without funding, staff or support and successfully sold the business in 2019. During that time, she was featured in Buzzfeed, Forbes, and Mariah Carey’sMagical Christmas Special. Kerrie is a proud boy & dog mom, hot sauce and coffee lover and an east coast transplant living in Seattle.Here, Kerrie and Michelle catch up on everything since Kerrie was on the show last year, including her brand-new book, Customer Obsession. Kerrie shares how she’s pivoting in life and business, including her ideas for another product-based business and a software business. She also shares her experience with burnout, chasing the high of starting new projects, and more.What’s Inside:All about Kerrie’s book, Customer ObsessionKerrie’s experience with burnout and making life and business changesThe top three elements of cult-like brandsMentioned In This Episode:Kerrie Fitzgerald WebsiteKerrie Fitzgerald on InstagramKerrie Fitzgerald on YouTubeKerrie Fitzgerald on TikTok
EP 155: BAKED WITH LOVE: ONE FANTASTIC FARMSTAND WITH MELANIE SCOFIELD
Jun 12 2024
EP 155: BAKED WITH LOVE: ONE FANTASTIC FARMSTAND WITH MELANIE SCOFIELD
Send us a Text Message.MC Design Academy is designed to be a space where I get to share my expertise with you, where you'll get to learn all about visual merchandising, design, display, retail, and everything in between. Come along as I practice my craft and be sure to like, subscribe, and follow our socials to keep updated. See you in the merchandising land of MC Design Academy!Melanie Scofield is a self-taught baker who started her journey only a few short months ago. Last year, she was diagnosed with LGL Leukemia after having back surgery and an emergency spine surgery. Melanie’s life had completely turned upside down. She had all these medical issues and then also lost her job of 8 years, which was truly devastating.Going back to work was not an option for Melanie, because some days she’s really sick. She started baking bread for her family, which was truly therapeutic. Melanie fell in love with it and knew this is what she wanted to do. She knew she couldn’t commit to a storefront, so she decided to open a small farmstand in from of her house instead.  There, she sells her organic sourdough and baked goods. Marketing is Melanie’s other favorite thing to do, and she knew she could do everything from home. Her community has been amazing, and they’ve supported her stand for the past five months. Melanie is so thankful, and she says bringing joy to her community is what keeps her going. She wouldn’t change a thing!Melanie shares her inspiring story of how she stated her stand, Farm and Flour. She also talks about her health struggles and how her surgeries and cancer diagnosis transformed her life. Michelle and Melanie discuss Melanie’s former retail store experience, how she’s expanded her offerings since opening, and her plans for the future.What’s Inside:How Melanie started her stand, Farm and FlourHow Melanie’s expanded her offerings since she startedMelanie’s plans for the stand’s futureMentioned In This Episode:Farm and Flour on InstagramFarm and Flour on Facebook
EP 154: INTERIOR DESIGN MEETS RETAIL WITH SHELLY VAN ROZEBOOM
Jun 5 2024
EP 154: INTERIOR DESIGN MEETS RETAIL WITH SHELLY VAN ROZEBOOM
Send us a Text Message.MC Design Academy is designed to be a space where I get to share my expertise with you, where you'll get to learn all about visual merchandising, design, display, retail, and everything in between. Come along as I practice my craft and be sure to like, subscribe, and follow our socials to keep updated. See you in the merchandising land of MC Design Academy!COVE is the realization of interior designer Shelly Van Rozeboom’s lifelong dream to create a boutique that offers interior design services alongside a hand-selected assortment of vintage finds, artfully crafted jewelry, plush textiles, home accessories, and customizable furniture, all inspired by the beauty of theCentral Coast and the lifestyle of California.Located in the heart of Pismo Beach, COVE provides its community access to the design services of nationally recognized design firm, Van Rozeboom Interiors. Whether you need help with space planning or would like to custom design your own furniture, the experienced team at COVE will provide you withtheir expertise and the support necessary to make your vision a reality.Here, Shelly shares all about how she opened her store and how it’s grown over the years. She shares how she integrated her interior design business with the store and how it all works. Shelly also discusses what it was like to operate over the pandemic, how she maintains a work-life balance, how she manages the store, and much more.What’s Inside:How Shelly integrated her interior design business and retail storeHow Shelly manages her store and trains employeesShelly’s advice for designers considering opening a storeMentioned In This Episode:https://cove805.com/COVE on FacebookCOVE on InstagramShelly on Pinterest
EP 152: PURCHASE WITH PURPOSE WITH TARA THORN
May 22 2024
EP 152: PURCHASE WITH PURPOSE WITH TARA THORN
Send us a Text Message.MC Design Academy is designed to be a space where I get to share my expertise with you, where you'll get to learn all about visual merchandising, design, display, retail, and everything in between. Come along as I practice my craft and be sure to like, subscribe, and follow our socials to keep updated. See you in the merchandising land of MC Design Academy!Tara Thorn started her jewelry business, Cedar and Cypress Designs, after living in Haiti for five years. Seeing the beauty of the island, she wanted to share the beauty and work of the artisans she had met. Starting with a small website, she quickly grew into wholesale and is now in over 500 stores across theUS. It was with the help of mentors and places like MPLS MART that shaped her business. Tara is now also a showroom owner at the MPLS MART, the Midwest’s only permanent regional gift market. Through shows and the online space, she can grow her reach to more stores and customers, increaseawareness of the beautiful items coming out of Haiti, and showcase the work of her artisans and their team. Every purchase makes a difference, Purchase with Purpose.This is Tara’s second time on the show and here she shares a little about Cedar and Cypress Designs and how the political and social unrest in Haiti impacts her artisans and business. She then dives into her new role at the MPLS mart and how she got started. Tara also shares all the details of her showroom set up, which brands are represented at the mart, and how she maintains a healthy work/life balance.Upcoming dates for the MPLS Mart are:June 9-11, 2024July 26-30, 2024October 6-8, 2024What’s Inside:How the unrest in Haiti is impacting Tara’s artisansWhat it’s like inside Tara’s showroomHow Tara maintains a healthy work/life balanceMentioned In This Episode:Cedar and Cypress Designs on InstagramCedar and Cypress Designs on Facebookcedarandcypressdesigns.comcedarandcypresswholesale.comMPLS Mart on InstagramMLPS Mart on Facebookmplsmart.comBook: Buy Back Your Time: Get Unstuck, Reclaim Your Freedom, and Build Your Empire
EP 151: BRIDGING THE GAP FOR BRANDS, DESIGNERS, AND CREATIVES WITH MICHELE DOTY
May 15 2024
EP 151: BRIDGING THE GAP FOR BRANDS, DESIGNERS, AND CREATIVES WITH MICHELE DOTY
Send us a Text Message.MC Design Academy is designed to be a space where I get to share my expertise with you, where you'll get to learn all about visual merchandising, design, display, retail, and everything in between. Come along as I practice my craft and be sure to like, subscribe, and follow our socials to keep updated. See you in the merchandising land of MC Design Academy!Michele Doty has been in sales for 30+ years, spending the first half learning and mastering her sales, presentation, and people skills within the recruiting space. She was then presented with an opportunity she couldn’t pass up - a sales director position for a luxury jewelry brand. For the last 14 years, Michele has enjoyed being a part of the fashion, beauty, home & gift industries, working for two luxury jewelry brands, and developing relationships with retailers both nationally and internationally. From growing a start-up company with $0 sales (literally not one sale) to 7 figures within a year, to closing a million-dollar deal in her 20's, to multiple President's Club Honors, to growing wholesale brands to 7+ figures in revenue, to personally selling and managing 8 figures worth of wholesale products and so much more in between, Michelle has learned a WHOLE (pun intended!) lot about sales, strategy & people in the last 30+ years!Recently, Michele started a strategy consulting company to help fashion brands grow their wholesale business. Now, she has the benefit of experience working with both retailers and brands. Her goal is to bridge that gap between the two and support their growth. Michele Doty Sales (MDS) was born out of the dire need for sales consulting and training, along with educational and community resources and support for brands, designers, creatives, and anyone looking to grow their wholesale business in the Fashion, Beauty, and Home & Gift industries.As the founder of Michele Doty Sales and a self-proclaimed sales junkie, Michele’s mission is to share her wealth of knowledge, years of experience, and tried & true processes with anyone interested in taking their wholesale business to the next level - biggest cheerleader and hype girl are bonuses! Here, Michele shares all about her career journey and how she founded her consulting company, how she helps her clients shine at markets and shows, what it’s like to work with her, and more.What’s Inside:Michele’s career journey from corporate sales and recruiting to consulting business ownerHow Michele helps her clients shine at markets and showsWhat it looks like to sign on with Michele as a consultantMentioned In This Episode:Michele Doty on Instagrammicheledotysales.com
EP 150: BRANDING IN A NEW GENERATION WITH ALEC SAMMANN
May 8 2024
EP 150: BRANDING IN A NEW GENERATION WITH ALEC SAMMANN
Send us a Text Message.This episode is sponsored by Patrick & Company, a wholesale sales agency proudly representing nationally and internationally branded companies. Located in the Dallas Market Center, for over 30 years they have been the go-to source for retailers helping to discover those unique, sought-after, and stylish brands.Alec Samman is the President and CEO of Peepers, a 4th generation family run eyewear company. Alec and his sister Lindsay joined the business as owners a little over ten years ago, and they have continued to uphold the high standards of design, innovation and customer connection that have become associated with the Peepers brand.Under Alec's leadership, Peepers has grown exponentially by over 2500% to become a multi-channel business, expanding its distribution into over 7,000 stores nationwide as well as having a large and growing presence online, direct to the consumer. Peepers has opened offices in California and Hong Kong and has substantially grown its headquarters in Indiana in terms of space and employees. In 2019, the Company debuted a large, state-of-the-art distribution facility as part of its headquarters footprint. During the time that Alec has been CEO, Peepers has been named one of "Inc. 5000 FastestGrowing Companies" 10 times, one of the "Best Places to Work in Indiana" 7 times, and has made the coveted "Oprah's Favorite Things" list 7 times. Alec has been proud to establish a well-received philanthropic program called "Peepers for Teachers," where the company donates money, school supplies, and eyewear and offers volunteers to support teachers throughout the US. Before joining Peepers, Alec held several roles within the sales organization at CDW, a Fortune 500 information technology provider. While at CDW, he was named a President’s Club winner for being a top sales producer. Alec was inducted into the YPO (Young Presidents’ Organization) in 2019. He has served on several local non-profit boards, including the Notre Dame School Foundation and is currently the Vice Chair of the Reader & Sunglass Division at the Vision Council.Alec holds a Bachelor of Science degree in Business and Marketing from Indiana University.Here, Alec shares his insights into what it was like to build the Peepers brand and his experience transitioning from a corporate sales career into the family business. Michelle and Alec also discuss how Peepers has evolved over four generations, an inside look at the Peepers company culture, and what it was like to get recognized by Oprah.  What’s Inside:Alec’s experience transitioning from a sales career into the family businessHow Peepers evolved over four generationsAn inside look at the Peepers company cultureMentioned In This Episode:Peepers on InstagramPeepers on TikTokPeepers on FacebookPeepers Website
EP 149: A BIG HEART FOR RETAIL WITH PATRICK KEISER
May 1 2024
EP 149: A BIG HEART FOR RETAIL WITH PATRICK KEISER
Send us a Text Message.This week’s episode is sponsored by Fine Lines, a west coast wholesale rep agency with showrooms in Las Vegas and Seattle representing over 50 fabulous gifts, fashion + home lines.Patrick Keiser is the Founder and Executive Director of the nonprofit Heart on Main Street. Following a career as a high school educator, Patrick entered the wholesale industry in 2016 with a passion for making a difference in communities. After several years of learning within the wholesale industry, Patrick believed he could be doing more to help independent retailers. In 2021, he conceptualized the idea of bringing together the efforts of companies and organizations that relied on Main Street businesses to provide more tools, resources, and education to retailers across the country. With the belief that by supporting the growth and sustainability of independent retailers, you can help create better economic conditions for those in the community, Heart on Main Street was formed in 2022. In its first full year in 2023, Heart on Main Street provided over $60,000 to retailers affected by natural disasters and continues to grow as an organization.Patrick shares his career journey from a high school teacher to his work with One Coast and Heart on Main Street. He shares how Heart on Main Street grew from just an idea to the organization it is today. Michelle and Patrick also discuss mentorship in the industry and the power of community, how Patrick works with retailers, the story behind his Main Street Monday tours, and what the future holds for Heart on Main Street.What’s Inside:How and why Patrick started Heart on Main StreetA discussion on mentorship and the power of communityThe story behind Patrick’s Main Street Monday toursMentioned In This Episode:Heart on Main Street on InstagramHeart on Main Street on FacebookHeart on Main Street WebsiteHeart on Main Street on TikTok
EP 148: ONE POWERFUL PLATTER WITH NORA FLEMING
Apr 24 2024
EP 148: ONE POWERFUL PLATTER WITH NORA FLEMING
Send us a Text Message.This episode is sponsored by Patrick & Company, a wholesale sales agency proudly representing nationally and internationally branded companies. Located in the Dallas Market Center, for over 30 years they have been the go-to source for retailers helping to discover those unique, sought-after, and stylish brands.Nora’s story began with a pivotal "a-ha moment" in 2004 at her pottery shop just outside of Chicago, Illinois, where she noticed women returning month after month to create platters for various occasions. Curious about where they were storing all these platters, she envisioned a simpler solution—a singleplatter for multiple occasions. Two years later, Nora's brother, Jon, joined her as a business partner, bringing a perfect blend of creativity and development skills to help her grow the company. Family remains the core of Nora’s business, and each member of her team is connected through life’s circle of family and friends. Nora shares all about her incredible career and personal journey and how it blossomed into her thriving business. She walks through how she came up with her innovative platter concept and discusses the impact of doing signings with customers. Michelle and Nora also chat about how Nora navigates her business since her brother’s passing, advice on building your own brand, and how Nora gives back to the community through her work.What’s Inside:How Nora developed her innovative platter conceptAdvice on building your own brandHow Nora’s company gives backMentioned In This Episode:Nora Fleming on InstagramNora Fleming WebsiteNora Fleming on Facebook
EP 147: A UNIQUE TAKE ON ANTIQUES WITH NATHAN RAPOSO AND SPENCER HOWARD
Apr 17 2024
EP 147: A UNIQUE TAKE ON ANTIQUES WITH NATHAN RAPOSO AND SPENCER HOWARD
Send us a Text Message.This week’s episode is sponsored by Fine Lines, a West Coast wholesale rep agency with showrooms in Las Vegas and Seattle representing over 50 fabulous gifts, fashion + home lines.In 2023, Nathan Raposo and Spencer Howard of Nathan Spencer Home acquired the Agoura Antique Mart in Agoura Hills, California, after operating locations in San Diego, La Jolla, and Venice. Spencer began selling antiques in the 1990s and operated a design and construction firm in Houston, Texas, that specialized in historic preservation and architectural antiques. After that, he commissioned as an officer in the U.S. Navy’s Civil Engineer Corps and did construction projects around the world.Nathan owned a home fragrance shop in Boston, Massachusetts, where he handcrafted candles, reed diffusers, and solid perfumes. Prior to that, he was a private hair stylist for a luxury high rise in downtown Boston. They met in San Diego as Spencer was finishing his last tour with the Navy. Together, they created Nathan Spencer Home to combine their love of antiques, gifts, and home decor.This summer, they are expanding the Agoura Antique Mart by 25% with an additional 2,300 sq. ft. of showroom space at the Whizin Market Square in Agoura Hills, California.Here, Nathan and Spencer share all about their background and how it influenced their business ventures today. They discuss the details on how their furniture painting techniques got them into antiques and what it’s like at the Agoura Hills Antique Mart. Nathan and Spencer also share insights into their merchandising strategy, how they split their work responsibilities, how they design their stores and manage vendors, and much more.What’s Inside:How Nathan and Spencer’s background led them to where they are todayWhat it’s like inside the Agoura Antique MartHow Nathan and Spencer design their stores and manage vendorsMentioned In This Episode:The Agoura Antique Mart on InstagramThe Agoura Antique Mart on Facebookwww.TheAgouraAntiqueMart.com
EP 146: DON’T SHUT THE FCK UP WITH JASON MAUSSER
Apr 10 2024
EP 146: DON’T SHUT THE FCK UP WITH JASON MAUSSER
Send us a Text Message.This week’s episode is sponsored by @salesproducersinc, a progressive business to business company representing Gift, Lifestyle, Fashion, Personal Care, & Kids lines selling to retail stores with a mission to create long lasting, profitable relationships by adding significant value to our Customer, Vendor, and Team partners. For more information, check out their social media or website, www.salesproducersinc.com.Jason Mauser is the CEO and Founder of Mausser Consulting Inc., a Product Development Think Tank and International and Domestic Sourcing Company founded in 2006. With over 35 years of diverse sales experience, his client list includes Toyota Motors, Cedars Sinai Hospital, LA Dodgers, Disney Corp., Warner Bros., Museum of Contemporary Art, Universal Studios, MGM, Tao Restaurant Group, BOKA Restaurant Group and Patina Restaurant Group. Jason has been mastering these techniques while advising Sales associates for over 15 years.Jason has an extensive background in sales, and his book’s title is just perfect for this podcast: Don’t Shut the Fck Up! Here, he shares all about his history, how he’s flipping the script on sales, and how the book came to be. Jason also talks about how to recognize your own authority, how to prevent wasted effort and avoid bad clients, how Jason uses his tactics in his own life and business, and more.What’s Inside:All about Jason’s book, Don’t Shut the Fck Up.How to prevent wasted effort and avoid problematic clients.How Jason uses his tactics in life and business.Mentioned In This Episode:Don't Shut the Fck Up on InstagramDon't Shut the Fck Up on TikTokDon't Shut the Fck Up on FacebookWork with JasonDon't Shut the F$ck up!: Transform Your Selling Mindset: 15 Questions and Answers for Ultimate Sales Success!
EP 144: ALL ABOUT THE NOTED+GIFTED EXPO WITH KATE MURRAY
Mar 27 2024
EP 144: ALL ABOUT THE NOTED+GIFTED EXPO WITH KATE MURRAY
Send us a Text Message.Kate Murray is the owner of Quick Brown Fox Letterpress, based in the Hudson Valley of New York. Quick Brown Fox makes quirky cards with perfect puns the old-fashioned way: one color at a time, one card at a time, on turn of the century letterpress machines.To pay her dues, Kate worked in two amazing NYC letterpress studios for more than 10 years. When the opportunity came up to salvage and restore two presses, both in pretty bad shape, Quick Brown Fox Letterpress was born. Most of the cards that you see on Kate’s website are printed on the press that was in the worst shape, Goldie the Golding Jobber. Years and years later, Kate is constantly adding to my line of quirky, pun-filled letterpress greeting cards. Each card is painstakingly printed one at a time, one color at a time, with immaculate registration on a late 19th Century and early 20th century letterpress. Some people may say, "11 colors for one card?! That's a lot of colors!" But Kate always says, "There's no such thing as too many colors."Here, Michelle and Kate talk about the Greeting Card Association, the merger of Noted and Gifted, and the old San Francisco Now show. Kate also shares how she wound up taking over Noted without show experience, how this year’s show will be different from last year’s, what retailers can expect at the show, how to sign up, and more.What’s Inside:All about the merger of Noted and GiftedTeasers for this year’s Noted ExpoWhat retailers can expect at the showMentioned In This Episode:Attend Noted+GiftedNoted Expo on InstagramGreeting Card Association on LinkedInGreeting Card Association on FacebookQuick Brown Fox Letterpress Website
EP 143: KEEPING RETAIL IN THE FAMILY WITH CLIONA AND LARAGH STANDÚN
Mar 20 2024
EP 143: KEEPING RETAIL IN THE FAMILY WITH CLIONA AND LARAGH STANDÚN
Send us a Text Message.This week’s episode is sponsored by @salesproducersinc, a progressive business to business company representing Gift, Lifestyle, Fashion, Personal Care, & Kids lines selling to retail stores with a mission to create long lasting, profitable relationships by adding significant value to our Customer, Vendor, and Team partners. For more information, check out their social media or website www.salesproducersinc.com.Sisters Cliona and Laragh Standún run a boutique destination store in Galway, in the West of Ireland. The family business was established by their grandparents in 1946 and has undergone many changes over the past three generations. From a general country store catering to local people’s daily needs to a world-renowned tourist destination. Nowadays, the business caters to both international and local customers as well as having a global reach on its online platform.Both sisters worked in retail elsewhere before they teamed up together in 2012 and brought their previous experience as well as their individual skills to grow the business and work on achieving their shared vision. The sisters would say that their strengths are like ‘chalk & cheese’ which makes for the perfect duo. With both having over 20 years’ retail experience, they eat & breathe everything retail and are always trying to advance their business and continue to grow in an ever-changing and competitive environment.In 2017, they expanded and opened a second store in a nearby town called Oughterard, which hasbeen a success and has allowed them to double that retail space within 5 years. The business has gone through its fair share of ups and downs throughout its almost 80 years. The family had to adapt to many economic changes over the years in order to remain competitive and relevant.Cliona and Laragh are the podcast’s very first international listeners, and here, they share how they’ve grown their family business to what it is today. The Standún sisters also discuss how they divide up their workload, how they tackle their buying, what it’s like to attend an international gift fair, and more.What’s Inside:How Cliona and Laragh have grown their family businessHow the Standún sisters tackle buying and other responsibilitiesWhat it’s like to attend an international gift fairMentioned In This Episode:Standún on InstagramStandún on FacebookStandún Website
EP 142: WINDOWS MATTER WITH AMY MEADOWS
Mar 13 2024
EP 142: WINDOWS MATTER WITH AMY MEADOWS
Send us a Text Message.This episode is sponsored by Patrick & Company, a wholesale sales agency proudly representing nationally and internationally branded companies. Located in the Dallas Market Center, for over 30 years they have been the go-to source for retailers helping to discover those unique, sought-after, and stylish brands.For all of us who are merchandisers, Amy Meadows has the dream career. She has over 25 years of experience in window display, visual merchandising, and event planning. Recognized nationally in her field, Amy has reinvented traditions and reinvigorated business for both major retailers and independent businesses. From big boxes to boutiques, she helps businesses explore and leverage tools to attract customers and drive sales. Amy helps her clients align their storefronts, signage and displays to work together to build their brand and increase revenue. As a designer, Amy uses her background in theatrical set design to bring a sense of whimsy and drama to her installations, maximize visual stimulation and develop cost-saving display strategies. Through consulting, she creates best practices, methodologies, and practical strategies for a wide range of visual initiatives and outcomes. Additionally, Amy has created course content to inform and inspire the next generation of designers, with an emphasis on relevance in a changing retail landscape. Amy’s also a public speaker, and she conducts seminars specializing in time and cost-effective display solutions for independent retailers and business districts. Here, Amy and Michelle dive into Amy’s background, including stories from her time working at Marshall Field’s and Macy’s. Amy also shares the similarities between set design and merchandising and how her work is influenced by her theater experience. The discussion also includes how Amy incorporates customer experience data into her work, the art of visual merchandising, and how displays reflect a company’s brand.What’s Inside:How Amy’s theater background influenced her work in merchandisingAmy’s insights into the art of visual merchandisingWhy displays are a big reflection of your brandMentioned In This Episode:Windows MatterAmy Meadows on InstagramAmy Meadows on LinkedIn