Chick-fil-A Chairman & CEO Dan Cathy | Leading with Faith

How Leaders Lead with David Novak

Oct 7 2021 • 59 mins

As Chairman and CEO of one of the largest family-owned businesses, Chick-Fil-A, Dan Cathy attaches an “in-training” modifier to his name cards as a reminder to continue learning, growing and making mistakes. As a leader, Dan believes that internal service quality will be reflected externally, which informed the decision to remain closed on Sundays. Listen as David and Dan discuss humble beginnings, 75 years of sales increases, and why Chick-Fil-A remains privately owned.