Michelle joins us in this episode to share her story of burnout, self-exploration, and self-discovery. She tells us how she learned to let go of some of the responsibilities that make you feel “always on”, to disconnect from all the stress, build time to calm your mind and body, and allow yourself to stop for just a moment. We talk about finding where you are in this moment, asking yourself if you are happy where you are in life, in your well-being, in your job, and getting down to the root cause of your dissatisfaction and unhealthy reactions.
We also discuss finding the things that genuinely bring you joy. We talk about letting go of all outside noise and distraction, technology included, looking inward at yourself, shifting the focus from what you have to give up or sacrifice to what you want in life, and figuring out how to get there. We explore what a healthy relationship with technology looks like, how Michelle uses it as a tool in goal-oriented empowerment, and how employing mindfulness and intention with your use of technology can help you achieve your goals. Finally, we talk about Michelle’s podcast Hard Won Wisdom, what that phrase means to her, and how she empowers other women to seek that wisdom.
In this episode you will hear:
Michelle Brigman is a transformational Client Experience leader focused on innovating strategies to drive revenue, mobilize cohesive teams, and influence the customer experience. Michelle has created profitable results in CX leadership positions for global iconic brands such as 7-Eleven, Citi, and Dell. She was named Top CX Professional 2021, 2017 IT Executive of the Year, 2017 CXPA Innovation Award Winner, and Co-Emcee in the Customer Centricity World Series Awards- 2022. Currently, she is the Sr. Director of Strategic Alliances for the #1 Experience Management platform Medallia, co-host of the Hard Won Wisdom podcast, EVP of Women’s Leadership Network, and founder of Brave Balanced Women, where she helps Executive Women find balance through wellness practices, self-discovery, and a powerful tribe of advisors.
Connect with Michelle Brigman:
Website: www.michellebrigman.com
Email: michellebrigman@outlook.com
LinkedIn: linkedin.com/in/michellebrigman
Hard Won Wisdom podcast: hardwonwisdom.com
Facebook: facebook.com/BraveBalancedWoman
TikTok: tiktok.com/@thebravejourny
Connect with R Blank and Stephanie Warner:
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