PODCAST EPISODE

Service Design: Practitioner Stories

UX Soup

Apr 19 2022 • 31 mins


This week, Lisa sits down with https://www.linkedin.com/in/serena-n%C3%BCsing-543295173/ (Serena Nüsing) and https://www.linkedin.com/in/stephanie-krus/ (Stéphanie Krus) and their research project “Practitioner’s Stories” where they and their team volunteered their time to examine the needs of the service design community. Listen as we discuss some of their discoveries from the interviews they conducted with other professionals in the field and how the process itself impacted participants and indeed their own roles as service designers. https://practitionerstories.medium.com/ (Practitioner Stories) You can follow the team on twitter at https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FPractitionerSt1&data=04%7C01%7Clcooper%40strategyanalytics.com%7C67b86c690b6c46daf61e08da0bd1eda8%7C4dec28fd22cf4898a9cd0378008497db%7C0%7C0%7C637835293524783132%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=UwGKs6a8wWejyg7BjDK6%2FfNYUZ6p%2FDUJWqFW%2BOFoztE%3D&reserved=0 (@PractitionerSt1) The Practitioner Stories Team Contact Info https://www.linkedin.com/in/aforviz/ (Angela Orviz), twitter - https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FArtmadillo&data=04%7C01%7Clcooper%40strategyanalytics.com%7C67b86c690b6c46daf61e08da0bd1eda8%7C4dec28fd22cf4898a9cd0378008497db%7C0%7C0%7C637835293524783132%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=PWiTPhTQedfGTYDdjXCOhf%2BBhWQSTxdwEJPBRbteqaM%3D&reserved=0 (@Artmadillo) https://www.linkedin.com/in/serena-n%C3%BCsing-543295173/ (Serena Nüsing), twitter - https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FSerenaNusing&data=04%7C01%7Clcooper%40strategyanalytics.com%7C67b86c690b6c46daf61e08da0bd1eda8%7C4dec28fd22cf4898a9cd0378008497db%7C0%7C0%7C637835293524783132%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=UgFRsYcECnnKigv34z236YqwSdr7cIlmnNTITnQj15w%3D&reserved=0 (@SerenaNusing) https://www.linkedin.com/in/stephanie-krus/ (Stéphanie Krus), twitter - https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FStephanieKrus&data=04%7C01%7Clcooper%40strategyanalytics.com%7C67b86c690b6c46daf61e08da0bd1eda8%7C4dec28fd22cf4898a9cd0378008497db%7C0%7C0%7C637835293524783132%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=vlZzGGBv66CVBNc5LUnlkXfz4JY%2FDwiN6KnSWKy5pRM%3D&reserved=0 (@StephanieKrus) https://www.linkedin.com/in/vinishree-verma-2a31056/ (Vinishree Verma), twitter - https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FVinishreee&data=04%7C01%7Clcooper%40strategyanalytics.com%7C67b86c690b6c46daf61e08da0bd1eda8%7C4dec28fd22cf4898a9cd0378008497db%7C0%7C0%7C637835293524783132%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=FUc2Hx%2B7WjzZvpt2hqBBjFzTWN0JP7Tx3P5AHNa492o%3D&reserved=0 (@Vinishreee) Send us your thoughts and comments or ask us anything by emailing us at UXSoup@strategyanalytics.com. https://www.linkedin.com/in/chrisschreiner/ (Chris on LinkedIn) https://www.linkedin.com/in/lisa-cooper-556343135/ (Lisa on LinkedIn) https://www.linkedin.com/in/diana-franganillo-luque/ (Diana on LinkedIn) https://sa-ux.com/ (Strategy Analytics UX Innovation Practice)