Truth Be Told

Dave Thompson

Conversations that debunk myths, explore case studies and identify the keys to effective communication with a Certified Forensic Interviewer and special guests. Need to talk to an employee about a disciplinary issue? A family member or significant other about an uncomfortable topic? Attempting to uncover the truth of ”what really happened” through effective questioning and active listening? With unique perspectives from interrogators, exonerees, academics and professionals across multiple disciplines, learn how strategic communication can work to your advantage. Powered by Wicklander-Zulawski & Associates (WZ) and the International Association of Interviewers (IAI), ”Truth Be Told” brings to you some of the leading voices in the space of communication, investigations and interpersonal behaviors. read less
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Episodes

Leading with Humility and Recruiting for Character: A Story of Never Giving Up with former NFL player, Don Beebe
4d ago
Leading with Humility and Recruiting for Character: A Story of Never Giving Up with former NFL player, Don Beebe
In this episode of the Truth Be Told podcast, host Dave Thompson interviews former NFL player Don Beebe. The conversation focuses on communication, both internally and externally, and how it has played a significant role in Beebe's career and life. Beebe shares stories about his journey to the NFL, including a pro day experience that led to his pro career starting before he played a down in college football. He also discusses his first NFL catch and the pressure and anxiety that came with it. Throughout the conversation, Beebe emphasizes the importance of seizing opportunities, staying prepared, and maintaining a strong sense of identity and humility. Don Beebe discusses the importance of teamwork, character, and resilience in achieving success in sports and in life. He shares the story of the Buffalo Bills' historic comeback in the playoffs and how their never-give-up mentality and strong team culture played a crucial role. Beebe also reflects on his own experiences, including the iconic play where he chased down Leon Lett to prevent a touchdown. He emphasizes the power of faith, contentment, and internal reflection in fighting our battles. Beebe's discusses his youth development program, “House of Speed” and his message to parents in supporting their children while keeping perspective and focusing on character development. Truths: Seize opportunities and be prepared for them, as you never know when they will come.Maintain a strong sense of identity and know what truly matters to you.Humility is a key quality of great leaders and can have a significant impact on relationships and team chemistry.Communication is essential in building strong relationships and creating a positive team culture.Chemistry and camaraderie among teammates are crucial for success in sports and other areas of life.Teamwork, character, and resilience are essential for success in sports and in life.A strong team culture and never-give-up mentality can lead to remarkable comebacks.Faith can provide strength and guidance in challenging situations.Contentment and focusing on character development are keys to long-term success.
Applying the Disciplined Listening Method to Effective Communication with Michael Reddington, CFI
Apr 10 2024
Applying the Disciplined Listening Method to Effective Communication with Michael Reddington, CFI
In this episode, Dave Thompson interviews Mike Reddington, an expert in effective communication techniques. They discuss various topics related to communication, including teaching and mentoring, moving people from resistance to commitment, building credibility and trust, and minimizing internal distractions. They also explore the importance of understanding the other person's perspective, anticipating resistance in conversations, and creating a positive experience for others. The conversation highlights universal truths of conversation and provides valuable insights for improving communication skills. In this episode, Michael Reddington discusses the importance of disciplined listening and shares insights from his book 'Disciplined Listening'. He emphasizes the role of empathy in effective listening and provides practical tips for overcoming barriers to listening. Reddington also explains the four steps of disciplined listening and highlights the importance of applying this skill in various contexts.   Truths: Teaching and mentoring are important aspects of effective communication.Moving people from resistance to commitment requires building trust and credibility.Reacting reflectively, rather than reflexively, can lead to better communication outcomes.Minimizing internal distractions and focusing on the other person's perspective can improve communication.Creating a positive experience for others and anticipating resistance can lead to more successful conversations. Disciplined listening is a crucial skill for effective communication and building relationships.Empathy plays a significant role in listening and understanding others.Overcoming barriers to listening, such as distractions and biases, is essential for improving listening skills.The four steps of disciplined listening include preparing to listen, focusing on the speaker, interpreting the message, and responding appropriately.Disciplined listening can be applied in various contexts, including personal relationships, professional settings, and negotiations.
The Truth behind Torture and Counterterrorism: Exploring Evidence-based Practices with Mark Fallon.
Apr 3 2024
The Truth behind Torture and Counterterrorism: Exploring Evidence-based Practices with Mark Fallon.
In this conversation, counterterrorism expert Mark Fallon discusses the evolution of interrogation techniques and the importance of building rapport in obtaining accurate and reliable information. Fallon provides insight from his experience in high-profile terrorism investigations including the USS Cole and World Trade Center bombings as well as interrogations at Guantanamo. He highlights the shift from confession-driven methodologies to relationship building techniques, emphasizing the role of empathy in high-pressure interrogations. Fallon also addresses the need for improved interview training in law enforcement and the recognition of inept practices that have led to miscarriages of justice. Overall, the conversation emphasizes the importance of effective and ethical interrogation practices in obtaining actionable intelligence. This conversation explores the consequences of interrogational abuses, the opposition to coercive methods, the need for research in interrogation, the importance of depressurizing the interrogation environment, and the integration of science into practice.   Truths Building rapport and treating suspects with respect is essential in obtaining accurate and reliable information during interrogations.Empathy is a crucial trait for interrogators, as it helps to establish trust and disarm resistance strategies.The shift from confession-driven methodologies to relationship building techniques has proven to be more effective in obtaining actionable intelligence.Law enforcement agencies need to prioritize interview training and embrace the body of research available in the psychological sciences to improve interrogation practices.Interrogational abuses can lead to unreliable information and intelligence.Opposing coercive methods is essential to protect human rights and uphold the constitution.Research plays a crucial role in improving interrogation practices.Depressurizing the interrogation environment can lead to more effective and truthful information.Integrating scientific knowledge into interrogation training can enhance effectiveness.Policing with virtue is a step towards community-embraced policing.
Behind the Badge: Crisis Communication and Mental Wellness with Former Police Chief Kristen Ziman
Mar 27 2024
Behind the Badge: Crisis Communication and Mental Wellness with Former Police Chief Kristen Ziman
Former Police Chief of Aurora, IL, Kristen Ziman, discusses her career in law enforcement and the importance of effective communication in crisis situations with host, Dave Thompson. She shares her experiences leading during a mass shooting and the COVID-19 pandemic, highlighting the need for preparation and open communication channels. Ziman emphasizes the significance of managing upwards and creating an environment where feedback is valued. She also discusses the challenges faced by law enforcement officers and the importance of maintaining a high standard of performance. In this conversation, Kristen discusses the importance of effective communication and leadership during challenging times, such as the COVID-19 pandemic and the aftermath of George Floyd. She emphasizes the need for trust, autonomy, and open communication in law enforcement and community relationships. Ziman shares her experiences of dealing with high emotional states and the challenges of public communication as a leader. She also highlights the importance of creating a culture that encourages dissent and accountability, as well as destigmatizing mental health in law enforcement. Ultimately, Ziman encourages individuals to tap into the power of optimism and take control of their own future. Truths: Effective communication is crucial in crisis situations, and leaders must prioritize internal communication with their team before addressing external stakeholders.Preparing for the unexpected is essential, and organizations should regularly assess their readiness for potential crises.Open and honest communication is key to building trust and maintaining a positive organizational culture.Leaders should actively seek feedback from their team and create an environment where employees feel comfortable expressing their concerns and ideas. Effective communication and leadership are crucial during challenging times.Trust and autonomy are key factors in building strong relationships between law enforcement and the community.Leaders should be open to dissent and create a culture that encourages accountability.Destigmatizing mental health is important in law enforcement and other professions.Optimism and taking control of the future can lead to positive change.
What did he look like? Mindful Interviews with Forensic Artist, Gil Zamora
Mar 20 2024
What did he look like? Mindful Interviews with Forensic Artist, Gil Zamora
In this episode, host Dave Thompson interviews Gil Zamora, a police sketch artist and former law enforcement officer. Gil shares his journey from law enforcement to becoming a sketch artist and discusses the training process for forensic artists. He also introduces the concept of the Mindful Interview Method and highlights the fallibility of human memory in eyewitness interviews. In this conversation, Gil Zamora discusses his experience as a forensic artist and the unique challenges he faced in creating sketches based on eyewitness descriptions. He shares the process of conducting interviews and sketching suspects, highlighting the importance of building rapport with the eyewitnesses. Zamora also discusses the impact of his work, including the emotional response it evoked in both the eyewitnesses and viewers. He emphasizes the need to avoid suggesting information during interviews and the danger of shaping evidence to conform to preconceived notions. Gil discusses his involvement with the viral Dove Real Beauty Sketches project, where Gil sketched women based on their own descriptions and compared them to sketches based on others' descriptions.  Zamora concludes by encouraging investigators to be mindful of the complexities of memory recall and to collect evidence without bias. Truths: Forensic artists receive training in both drawing and interviewing techniques, a unique combination.Perspective of the interviewer and the interviewee may equally contaminate the resulting sketch.The Mindful Interview Method emphasizes the exchange of information and the potential for memory contamination.The Dove Real Beauty Sketches project highlighted the difference between how women perceive themselves and how others perceive them.Building rapport with eyewitnesses is crucial in obtaining accurate information.Avoid suggesting information during interviews to prevent shaping evidence.Collect evidence with mindfulness of the complexities of memory recall.Adhere to principles and avoid shaping evidence to conform to preconceived notions.
Interviewing Up North, Eh? Insights from RCMP Sgt (ret.) Bruce Pitt-Payne
Mar 13 2024
Interviewing Up North, Eh? Insights from RCMP Sgt (ret.) Bruce Pitt-Payne
In this episode, Dave Thompson interviews Bruce Pitt-Payne, a former major crime investigator with the Royal Canadian Mounted Police (RCMP), about the evolution of interviewing techniques. They discuss the shift from confession seeking to information gathering, the benefits of recording interviews, and the challenges of implementing change in the field. They also explore the Mr. Big technique used in undercover operations and the importance of rapport and vulnerability in interviews. The conversation highlights the phased interview model and the PEACE model as effective frameworks for conducting interviews. In this conversation, Bruce Pitt-Payne and Dave Thompson discuss various aspects of interviewing and communication strategies. They explore the different behaviors of interviewees and how to navigate them effectively. They also emphasize the importance of following scientific principles in communication and avoiding biases and prejudices. Truths: The shift in interviewing techniques from confession seeking to information gathering has led to more effective and ethical interviews.Recording interviews is crucial for accuracy, transparency, and accountability.Understanding vulnerability and adapting to the individual being interviewed is essential for building rapport and obtaining reliable information.Implementing change in interviewing techniques can be challenging due to resistance and the need for continuous learning.The phased interview model and the PEACE model provide effective frameworks for conducting interviews.Different interviewees may exhibit different behaviors, such as remaining silent, judging the interviewer, or trying to manipulate the conversation.It is important to recognize and respect an interviewee's right to choose whether or not to speak.Following scientific principles in communication is crucial, as anecdotal evidence may not represent best practices.We are all biased and prejudiced to some extent, so it is important to be aware of our own biases and strive to minimize their influence in the interview process.
The Evolution of Non-Confrontational Interviewing with Dave Zulawski
Feb 21 2024
The Evolution of Non-Confrontational Interviewing with Dave Zulawski
In this episode, Dave Zulawski, CFI, CFE and co-founder of Wicklander-Zulawski & Associates, shares insights and experiences from his career in interviewing and interrogation. He discusses the lack of training in these areas and the importance of effective communication skills. He emphasizes the need for flexibility in interviewing methods and the power of silence and active listening. Dave also highlights the value of recording interviews and how these skills can be applied in HR and hiring processes. He concludes by encouraging continual learning and self-evaluation in order to improve as an interviewer. In this episode of the Truth Be Told podcast, we explore the importance of effective communication and how it can be improved. We discuss the role of active listening and empathy in communication, as well as the impact of non-verbal communication. We also address common communication barriers and how to overcome them. Finally, we touch on the topic of cultural differences in communication. Truths: Effective communication is crucial in all aspects of life, including interviewing and interrogation.Flexibility in interviewing methods allows for better outcomes and adaptability to different situations.Active listening and the use of silence can lead to more meaningful conversations and better information gathering.Recording interviews provides valuable evidence, allows for review and feedback, and helps measure performance.Interviewing skills can be applied in various contexts, including HR and hiring processes.Continual learning and self-evaluation are essential for growth and improvement as an interviewer. Effective communication is crucial in all aspects of life, including personal relationships and professional settings.Active listening and empathy are key components of effective communication, allowing for better understanding and connection with others.Non-verbal communication, such as body language and facial expressions, can greatly influence the message being conveyed.Communication barriers, such as language barriers and distractions, can hinder effective communication, but can be overcome with awareness and effort.