My guest today, Charles Feltman, has spent the last 3 decades deeply devoted to unpacking the concept of trust and through his work, he tries to help people understand that trusting others is not a switch that we simply turn off forever when trust has been broken. He firmly believes that 'trust' is an essential aspect of strong, authentic and productive working relationships. But that trust doesn’t just happen. It takes attention to the words and behaviors that affect trust.
His Thin Book of Trust 2nd Edition provides a simple, powerful framework and language for building, maintaining and restoring trust. Filled with examples, it is designed to help readers pay attention to what matters to consistently build, maintain and, when necessary, restore strong trust in any complex, fast-paced and demanding work environment.
Charles Feltman’s work with TRUST has been embraced by countless leaders around the world who have implemented his framework with great success. Renowned author, speaker and podcaster, Brene Brown, has built her amazing work around Charles Feltman’s definition of trust.
As you listen to today’s episode with Charles Feltman, I hope you find value in learning more about his TRUST framework and how it might apply in your own personal and professional life. If you are a leader, how might you use Charles’ work to build more trusting, positive relationships in the workplace? What might you need to do better? And what actions might you need to take to rebuild any relationships that have been broken due to distrust?
It was an honor to speak with Charles, better understand his own journey, and have a conversation about his powerful book called the Thin Book of Trust. I hope that after this podcast, you get your hands on a copy of the book and share it with your staff or just read it yourself. It is sure to get you to look at the concept of trust through a different lens.
Charles Feltman is an executive coach, consultant and facilitator. he coaches executives and managers in developing the thinking, being and doing that constitute the most effective leadership in their organizations. He also coaches teams and workgroups around issues of trust, commitment, conflict, collaboration, and accountability. In addition to coaching and consulting for Fortune 500 companies since 1990, Charles has served as a community mediator and facilitator for the past 30 years. In all of his work he has helped people successfully confront and deal with issues of trust, betrayal and reconciliation in their work, community and personal lives. Prior to beginning his coaching and consulting business, Insight Coaching, Charles was part of the early boom in the Silicon Valley high-tech industry during the 1980s. He also held management positions in higher education administration in the 1970s. Charles holds a Masters degree in Organizational Development from USC and a BA in Psychology from UCSC.
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Buy Charles' Book: https://www.amazon.com/Thin-Trust-Essential-Primer-Building/dp/0966537394