Supplier Experience Live is going LIVE! - 10th October 2023 Transform your procurement and supply chain strategies into a competitive advantage at HICX Supplier Experience Live, our official DPW half-day side event in Amsterdam on 10th October. Learn directly from industry experts and leading professionals who are reshaping their procurement landscape, such as Dr. Elouise Epstein, Ruth Bromley from Heineken, Marc Bengio from Johnson & Johnson, and many others. Register and check the full speaker list here.

How Current Trends Drive Tech Adoption and Better Ways of Working with Yash Rai In this episode of the Supplier Experience Live podcast, we spoke with Yash Rai, Vice President, Procurement and Supply Chain Solutions at The Smart Cube. Yash has over 14 years of experience working in the procurement domain. He loves the industry and is extremely passionate about technology and learning about best-of-breed solutions and capabilities. In our conversation with Yash, we discussed the following: The top 3 trends in Procurement for Life Sciences in response to recent geopolitical risksHow to benefit from best-of-breed technologies in Life Sciences ProcurementNew ways of working with enabling technologies and increased collaboration with suppliers

In this episode of the Supplier Experience Live Podcast, we head to Pittsburgh, Pennsylvania to speak with Anand Singh, who is VP of Integrated Supply Chain at Sword Health.  Anand started working in Procurement and Supply Chain at an early age in his family business. He was managing a small fleet of two trucks serving their most important clients, including Unilever. His father started the logistics and distribution company on the East coast of India.  From there, his career took him to the USA, where he has worked in many large organizations across different industries. These included Cooper Tire & Rubber in the automotive sector as well as nine years with Philips Healthcare. With Anand, we discussed: How to be better prepared for unexpected disruptionThe impact of Industry 4.0 in the area of supply chain managementHow to get the most out of your technology and engage stakeholders

How to improve relations with suppliers and build the Procurement function of the future In this episode of Supplier Experience Live, we circle back to Dr. Charlotte Anabelle de Brabandt, Head of IT Partner Management & Head of IT Governance US at ZF Group and Max Kent, CEO at Procure Services LTD. The discussion focused on key findings from our recent Voice of the Supplier Survey and reactions to the results from an industry-insider perspective and a supplier point of view. With Charlotte and Max, we discussed: Why suppliers find it challenging to do their best work for their biggest customersHow relationships with suppliers can be strengthenedHow to avoid the pitfalls of bad procurement practices to improve your supplier relationshipsHow to deal with the multitude of systems for completing various workflowsHow self-service and automation enhance supplier relationsQuestions to consider for your own supplier satisfaction surveyHow to separate yourself from other buyers and become customer-of-choiceHow the growing importance of the suppliers’ perspective will affect the evolution of the procurement function

How Far Procurement Has Come Due to Technological Advancements with Canda Rozier In this episode of Supplier Experience Live Podcast from HICX, we welcomed Canda Rozier, a Procurement Evangelist and Consultant. Canda gained her Procurement knowledge and expertise as a former CPO of several global organizations, before founding her own consulting company, Collabra Consulting, which is focused on procurement transformation, sourcing excellence, and cost improvement. She also often contributes to sourcing industry publications, speaks at procurement conferences and events globally and is winner of the 2019 Sourcing Star Award of the SIG Future of Sourcing Award. We had the pleasure of talking to her about: Trends she is seeing that are impacting Procurement todayChallenges procurement leaders are facing and her approach to digital transformationThe importance of data and the technological revolution

The Role of Technology in the Future of Procurement with David Yarkin For this episode of the Supplier Experience Live Podcast, we were joined by David Yarkin, Founder and CEO of Procurated, and a former CPO. David is a procurement practitioner who has spent nearly twenty years working in a number of organizations both in the public and private sectors. After gaining experience, David went on to establish his own business, Procurated, which connects public sector buyers with peer-reviewed suppliers. With David we discussed: The importance of understanding suppliers’ historical performanceDigital transformation in ProcurementHow to prepare for technological transformation within the procurement communityHow to improve supplier relationshipsWhy the suppliers’ perspective is important for procurement professionals

What Darwin’s Theory Can Tell Us About Procurement & Supply Chains with David Loseby For this episode of the Supplier Experience Live podcast from HICX, we welcomed David Loseby. David is an advisor, author, speaker, and visiting scholar at the University of East Anglia. David describes himself as a ‘pracademic,’ or practitioner academic, having held various global CPO roles across a number of industries, including retail, FMCG, pharmaceuticals, aerospace and defense, manufacturing, and banking. His focus is on delivering change and transformation within organizations. With David we discussed: An alternative approach to digital transformationDigital Darwinism and evolution within supply chainsAdoption challenges and future of Procurement

An Interview on Taking Procurement to the Next Level with Rich Sains For this episode of Supplier Experience Live Podcast, we were joined by Rich Sains. Rich is a procurement practitioner who has spent over twenty years working in a number of organizations for various industries, including retail, hospitality, and FMCG. After gaining experience, Rich went on to establish his own business, Acada, which provides a procurement platform focused on performance, insights and analysis that helps procurement teams increase capacity and reduce time to value. With Rich we discussed: How Procurement has evolved to become a more strategic functionHow transformation impacts people, skills and roadmaps needed todayThe technological revolution of Procurement

An Interview on Modern Procurement with Nick Ralphs For this episode of Supplier Experience Live by HICX, we were joined by Nick Ralphs. Based in Glasgow, UK, Nick is a Director of NJR Procurement, an organization focused on ‘Increasing Value and Managing Risk in Purchasing and Supply Chains.’ Nick is also an active consultant and specializes in training procurement teams through the DevelopMyTeam platform. With Nick we talked about: Trends and Challenges in ProcurementProcurement taking chargeBettering supplier relationships with modern technology

An Interview on the Challenges Facing Procurement Today with Jon Hansen In this episode of Supplier Experience Live, we welcome Jon Hansen. Jon is a renowned writer and speaker in procurement. Starting his career as a software company founder, he now runs a Procurement Insights blog and hosts a podcast, PI Window on The World Show which airs on Blog Talk Radio. Deservedly, Jon also sits among the Top 50 Global Thought Leaders in this space. We have welcomed Jon to discuss the challenges Procurement is facing today, as well as: What ‘procurement transformation’ means in practiceTaking into account the suppliers’ perspective and experienceProcurement taking ownership

An Interview on Digital Procurement with Charlotte de Brabandt and Max Kent In this episode of Supplier Experience Live, we welcome Charlotte de Brabandt and Max Kent. Max is Vice President of Global Procurement at AP automation experts, Compleat Software. Charlotte is speaker, trainer, and ambassador for the Institute for Supply Management (ISM) with over 10 years of experience in global procurement. In this episode, we explore the topic of digitalization in Procurement, including the concept of a digital-first approach, the growth of new technologies and a discussion on the issue of bad data.

Retaining and Motivating Procurement Talent with Charlotte de Brabandt For this episode, we welcome a familiar guest on HICX’s webinars and the Supplier Experience Live podcast, Charlotte de Brabandt. Charlotte is a speaker, trainer, and ambassador for the Institute for Supply Management (ISM), with over 10 years of experience in global procurement. In this podcast, Charlotte joins us to discuss the importance of retaining and motivating today’s procurement talent to become leaders of tomorrow. We explore: Why now is the time to be in ProcurementKey skills procurement leaders of the future will needHow to keep procurement professionals motivated through change and disruption

An Interview on Investments in Procurement Technology with Iain Campbell McKenna For this episode of Supplier Experience Live podcast by HICX, we have welcomed Iain Campbell McKenna. Iain a Managing Director at Sourcing Solved, an executive search consultancy company, where he works with clients to help them successfully optimize outcomes of their investments in procurement, technology and through areas such as innovative change management strategies, including advanced hiring practices. He is also a host of the Procurement in 5-Minutes, a podcast aiming to solve some of the biggest challenges within Procurement in only 5 minutes.

An Interview on Lessons from 25 years in Procurement with Peter Bolle For this episode of the Supplier Experience Live Podcast from HICX, we welcomed Peter Bolle. Peter is a former Senior Strategic Procurement Manager at Air Canada, who, after more than 25 years at the organization, has a wealth of experience in areas including strategic sourcing, category management and supplier management.

An Interview on Innovation, New Technologies and 'Fifth Generation Purchasing' with Herve Legenvre For this episode of the Supplier Experience Live Podcast from HICX, we were joined by Herve Legenvre. Based in Geneva in Switzerland, Herve holds a number of roles. He is Director of the EIPM Value Creation Observatory, where he conducts research on innovation, purchasing and new technologies that are changing industries. He is also co-author of the recently released book Fifth Generation Purchasing: When Pace Meets Power.

An Interview on Building a Case for Supplier Information Management (SIM) For this episode of the Supplier Experience Live podcast, we have repurposed our webinar with Stephane Sacherer on ‘End-to-end SIM Strategy: Building a Case for SIM’ into a shorter version of a podcast episode. Stephane is an Associate Director, Global Procure to Pay at Mondelez International. Mondelez sits among a class of leaders, who are putting supplier information management and supplier experience at the heart of their digital transformation.

An Interview on How Sustainable Procurement Programs Foster a Greener Future with Charlotte de Brabandt & Max Kent Ahead of the 2021 United Nations Climate Change Conference (COP26), held between 31st October and 12th November, we welcomed Charlotte de Brabandt and Max Kent to the Supplier Experience Live podcast, to discuss how sustainable procurement programs foster a greener future. Charlotte is a speaker, trainer, ambassador for the Institute for Supply Management (ISM) with over 10 years of experience in global procurement. Max is currently Vice President of Global Procurement at AP automation experts, Compleat Software.

An Interview on Why Now Is The Time to Be In Procurement with Stephen Day For this episode of Supplier Experience Live from HICX, we are joined by Stephen Day. Stephen is Chief Procurement Officer at Kantar, a data analytics and brand consulting media company based in London. Stephen’s expertise is wide ranging, from operations management, to supply chain management, multi-country transformation and change management. Stephen talks to us about why now is the best time to get a foot in the door of the procurement industry.

An Interview on Cloud-Based ProcureTech Solutions with James Meads For the twelfth episode of Supplier Experience Live from HICX, we are joined by James Meads. James is an advisor on cloud-based procurement technology solutions and an advocate for best-of-breed solutions. Based in Bulgaria, he has aligned his business to focus on the three megatrends which will shape procurement and supply chain for the next five years: driving digitalization, improving sustainability, and reducing supply chain risk.

An Interview on The Rise of Marketing Procurement with Sarah Scudder For this episode of Supplier Experience Live from HICX we welcomed Sarah Scudder. Based in San Francisco, Sarah is a data-driven marketing strategist, social media influencer, and public speaker. She is an advocate for ‘marketing procurement’ and is currently busy working on marketing and sales strategies for a procurement software start-up, Real Sourcing Network, a technology company that provides an innovative and painless way for companies to buy high-quality print and packaging.