Welcome Closers!In this episode, Jordan talks with Marco Nelson, founder of proptech startup RentCheck, about his journey from the military to entrepreneurship. They discuss solving friction points between property managers and tenants, approaches to building value-driven software, navigating startup fundraising, and more.Topics and Guests: • Marco Nelson, Founder & CEO of RentCheckTopics Discussed: • Background on Marco & RentCheck • Bridging communication gaps between property managers & tenants • Enabling resident self-inspections • Building product-market fit • Culture, leadership principles, and staying curious as you scale • Changes in capital markets and startup fundraising • Dangers of overvalued startup valuations • Marco’s motivations as an entrepreneur • Balancing intensity of startup lifeSubscribe on your favorite Podcast Platform for More Content:Don't forget to subscribe on YouTube for more insightful founder interviews and property management content! Are you a property manager looking to scale your business in 2023? Join us for LeadSimple University in Austin, TX from December 5-7. This exclusive event brings together top industry experts to teach you the latest systems and processes to automate tasks, streamline operations, and develop rockstar team members. You'll leave with actionable strategies to 10x your growth, reduce stress, and create predictable profits. Space is limited, so secure your spot today at https://www.leadsimple.com/lsu.Unlock your full potential with LeadSimple University!

Welcome Closers!Serial entrepreneur Benton Cotter joins us to share his journey scaling multiple property management companies from 100 to 4000+ units. Gain unique perspectives on centralization, integration, company culture, competing with large platforms, and more.Key Moments:Getting started in property managementRapid growth through digital marketingThe portfolio manager modelLessons on centralizationManaging regulations across marketsIntegrating after a tech company acquisitionCurrent M&A trends in property managementExiting a company after 1 yearNew partnership focused on serviceDon't miss future episodes with Benton and other industry experts! For more thought-provoking discussions and insights, subscribe to our YouTube channel. We'd love to hear your thoughts on the episode, so please leave a comment or review!https://www.youtube.com/@profitablepropertymanagement Are you a property manager looking to scale your business in 2023? Join us for LeadSimple University in Austin, TX from December 5-7. This exclusive event brings together top industry experts to teach you the latest systems and processes to automate tasks, streamline operations, and develop rockstar team members. You'll leave with actionable strategies to 10x your growth, reduce stress, and create predictable profits. Space is limited, so secure your spot today at https://www.leadsimple.com/lsu.Unlock your full potential with LeadSimple University!

Welcome Closers!In this episode, Jordan provides an in-depth analysis of mergers, acquisitions, and venture capital in the property management industry. He discusses the recent cycle of rollups and outside capital entering the space, explaining why standardizing complex property management operations has proven difficult. Jordan contrasts the venture capital versus value investing mindsets, arguing that cashflow-focused deals often fare better than those emphasizing big revenue promises. He also highlights the knowledge asymmetry that exists between experienced property managers and outside capital pursing deals in the space.Key Moments:The recent cycle of capital and rollups in property management The challenges of standardizing complex operations across different property typesWhy venture capital has struggled to generate standout returns in residential property management The difference between cashflow valuation versus revenue multiples The knowledge asymmetry between seasoned property managers and outside capital If you enjoyed this episode, don't forget to subscribe to the Profitable Property Management Podcast on your favorite podcasting platform. For more thought-provoking discussions and insights, subscribe to our YouTube channel. We'd love to hear your thoughts on the episode, so please leave a comment or review!More episodes of The Profitable Property Management Podcast:https://www.youtube.com/@profitablepropertymanagement Are you a property manager looking to scale your business in 2023? Join us for LeadSimple University in Austin, TX from December 5-7. This exclusive event brings together top industry experts to teach you the latest systems and processes to automate tasks, streamline operations, and develop rockstar team members. You'll leave with actionable strategies to 10x your growth, reduce stress, and create predictable profits. Space is limited, so secure your spot today at https://www.leadsimple.com/lsu.Unlock your full potential with LeadSimple University!

Welcome Closers,In this episode, we dive deep into the world of customer complaints with Jordan Muela, a seasoned entrepreneur and expert in handling customer feedback. Jordan shares his unique approach to transforming complaints into opportunities for growth and improvement.Episode Overview:Jordan joins us to discuss the power of handling customer complaints effectively. He introduces us to the concept of CCR (Complaint, Contribution, Request), a method that transforms complaints into possibilities. Jordan shares his insights on how to use complaints as a tool to improve services and build stronger relationships with customers.Key Moments:Understanding the concept of CCR (Complaint, Contribution, Request)How to effectively handle customer complaints Real-life examples of transforming complaints into opportunities The impact of CCR on business growth and customer relationships If you enjoyed this episode, don't forget to subscribe to our YouTube channel for additional content. https://www.youtube.com/@profitablepropertymanagement Are you a property manager looking to scale your business in 2023? Join us for LeadSimple University in Austin, TX from December 5-7. This exclusive event brings together top industry experts to teach you the latest systems and processes to automate tasks, streamline operations, and develop rockstar team members. You'll leave with actionable strategies to 10x your growth, reduce stress, and create predictable profits. Space is limited, so secure your spot today at https://www.leadsimple.com/lsu.Unlock your full potential with LeadSimple University!

Welcome Closers!In this episode of the Profitable Property Management Podcast Jordan shares his unique perspective on the concept of "Infinite Games" and how it applies to the workplace and our personal lives.Key Moments: • The concept of "Infinite Games" and how it applies to the workplace and our personal lives. • Insights on how the journey towards a goal can lead to personal and professional growth. • Importance of commitment in achieving goals and how it can lead to personal transformation. • The importance of quality relationships at work and how they contribute to a fulfilling career.If you enjoyed this episode, don't forget to subscribe to the Profitable Property Management Podcast on your favorite podcasting platform. For more thought-provoking discussions and insights, subscribe to our YouTube channel. We'd love to hear your thoughts on the episode, so please leave a comment or review!More episodes of The Profitable Property Management Podcast:https://www.youtube.com/@profitablepropertymanagement Are you a property manager looking to scale your business in 2023? Join us for LeadSimple University in Austin, TX from December 5-7. This exclusive event brings together top industry experts to teach you the latest systems and processes to automate tasks, streamline operations, and develop rockstar team members. You'll leave with actionable strategies to 10x your growth, reduce stress, and create predictable profits. Space is limited, so secure your spot today at https://www.leadsimple.com/lsu.Unlock your full potential with LeadSimple University!

Welcome Closers,In this insightful episode, Jordan dives into the importance of vision and values in the workplace, the role of risk-taking in business, and the power of meaningful work. Jordan shares his unique perspective on these topics, providing valuable insights for entrepreneurs and business leaders alike. Are you a property manager looking to scale your business in 2023? Join us for LeadSimple University in Austin, TX from December 5-7. This exclusive event brings together top industry experts to teach you the latest systems and processes to automate tasks, streamline operations, and develop rockstar team members. You'll leave with actionable strategies to 10x your growth, reduce stress, and create predictable profits. Space is limited, so secure your spot today at https://www.leadsimple.com/lsu.Unlock your full potential with LeadSimple University!

Welcome Closers, In this solo episode, Jordan Muela dives into the critical concept of personal agency - the power each of us has to influence outcomes and events through our choices and actions. He explores how adopting a high agency mindset is key to achieving goals, overcoming obstacles, and creating the life you want.Topics Discussed: The difference between feeling you have agency vs. feeling like things are happening to you (00:00:45 - 00:01:42)Why believing you have agency is a choice and mental "exercise" (00:01:44 - 00:02:13)Where lack of agency shows up: conversations with team members, complaining vs solving problems (00:02:13 - 00:04:19)The importance of curiosity not judgment when faced with low agency attitudes (00:04:19 - 00:05:27)You always have a choice - even if it's difficult or painful in the moment (00:05:27 - 00:07:27)Getting clear on your vision to justify the price of agency (00:07:27 - 00:08:18)Daily practice of flexing your agency "muscle" (00:08:18 - 00:09:36) Resources:More episodes of The Profitable Property Management Podcast: https://www.youtube.com/@profitablepropertymanagementSubscribe on YouTube for more content:Don't miss future episodes - subscribe to Jordan's YouTube channel via the link above for more great content aimed at helping you build profitable systems in your business and life! Are you a property manager looking to scale your business in 2023? Join us for LeadSimple University in Austin, TX from December 5-7. This exclusive event brings together top industry experts to teach you the latest systems and processes to automate tasks, streamline operations, and develop rockstar team members. You'll leave with actionable strategies to 10x your growth, reduce stress, and create predictable profits. Space is limited, so secure your spot today at https://www.leadsimple.com/lsu.Unlock your full potential with LeadSimple University!

Welcome Closers!In this episode of The Profitable Property Management Podcast, host Jordan Muela interviews Maranda Hunnicutt, owner of Foothills Property Management based in Anderson, SC. They discuss Maranda's journey to building her business, company culture, integrating technology, and balancing entrepreneurship with motherhood.Topics and GuestsMaranda Hunnicutt, Owner of Foothills Property ManagementGetting established as a young, female entrepreneur ([00:02:12])Pushing through failures on the path to success ([00:05:20])Developing company culture and investing in employees ([00:08:30])Integrating technology stack for efficiency gains ([00:23:01])Finding balance as a female entrepreneur and mom ([00:41:29])ResourcesFoothills Property Management: https://www.foothillspm.com Profitable Property Management Podcast: https://propertymanagementpodcast.com Subscribe on YouTube for More ContentDon't miss future episodes - subscribe to the Profitable Property Management Podcast YouTube channel to get access to video versions of episodes, special guest interviews, conference coverage and more: https://youtube.com/c/PropertyManagementPodcast Are you a property manager looking to scale your business in 2023? Join us for LeadSimple University in Austin, TX from December 5-7. This exclusive event brings together top industry experts to teach you the latest systems and processes to automate tasks, streamline operations, and develop rockstar team members. You'll leave with actionable strategies to 10x your growth, reduce stress, and create predictable profits. Space is limited, so secure your spot today at https://www.leadsimple.com/lsu.Unlock your full potential with LeadSimple University!

Hello Closers!In this podcast episode, Bradley Johnson provides valuable insights into effective management strategies, the importance of clear communication, and the challenges of leading a property management business. Whether you're a property manager or interested in the industry, this episode offers practical advice and lessons learned from Bradley's experience.Subscribe to The Profitable Property Management Podcast to gain valuable insights and strategies for running a successful property management business. Stay updated on the latest episodes and learn from industry experts like Bradley Johnson. Don't miss out on the opportunity to grow your business and increase profitability. Are you a property manager looking to scale your business in 2023? Join us for LeadSimple University in Austin, TX from December 5-7. This exclusive event brings together top industry experts to teach you the latest systems and processes to automate tasks, streamline operations, and develop rockstar team members. You'll leave with actionable strategies to 10x your growth, reduce stress, and create predictable profits. Space is limited, so secure your spot today at https://www.leadsimple.com/lsu.Unlock your full potential with LeadSimple University!

Welcome Closers!Join us as David Borden, a seasoned entrepreneur, shares his journey from the military to mastering property management. Learn from his experiences with RentClicks.com and his current venture, RentVine. Tune in for insights on the future of rental properties and tips on scaling your business.Subscribe to the Profitable Property Management Podcast to gain valuable insights and strategies for growing your property management business. Don't miss out on future episodes filled with expert interviews and actionable tips. Subscribe now on your favorite podcast platform. Are you a property manager looking to scale your business in 2023? Join us for LeadSimple University in Austin, TX from December 5-7. This exclusive event brings together top industry experts to teach you the latest systems and processes to automate tasks, streamline operations, and develop rockstar team members. You'll leave with actionable strategies to 10x your growth, reduce stress, and create predictable profits. Space is limited, so secure your spot today at https://www.leadsimple.com/lsu.Unlock your full potential with LeadSimple University!

Welcome Closers!In this episode of The Profitable Property Management Podcast, host Jordan welcomes special guest Carla Browne, a property management expert from Canada. Carla shares her journey in the property management industry, her experiences with real property management organizations in the U.S., and her insights on the Canadian market. She discusses the challenges and opportunities in the property management industry and emphasizes the need for professionalism and growth in the field.Topics Discussed:Carla's transition from real estate to property managementThe importance of passion and determination in overcoming challengesCarla's involvement with real property management organizations in the U.S.The unique opportunity for growth in the Canadian marketThe need to elevate the property management profession in CanadaDifferences between the Canadian and U.S. property management marketsSubscribe to The Profitable Property Management Podcast to get access to more episodes featuring industry experts and valuable insights on property management.Don't miss out on the opportunity to grow your property management business and increase your profitability. Are you a property manager looking to scale your business in 2023? Join us for LeadSimple University in Austin, TX from December 5-7. This exclusive event brings together top industry experts to teach you the latest systems and processes to automate tasks, streamline operations, and develop rockstar team members. You'll leave with actionable strategies to 10x your growth, reduce stress, and create predictable profits. Space is limited, so secure your spot today at https://www.leadsimple.com/lsu.Unlock your full potential with LeadSimple University!

Welcome Closers!In this episode of The Profitable Property Management Podcast, host Jordan Muela and special guest Corey Bohner discuss the challenges of dealing with tenants in property management. They explore how to cultivate healthy and functional tenant relationships that serve business goals and objectives.Throughout the episode, Jordan and Corey provide valuable insights and strategies for dealing with difficult tenants and cultivating healthy tenant relationships in property management.Don't miss out on this informative and engaging episode of The Profitable Property Management Podcast. Subscribe to the podcast, and sign up for the newsletter for more updates on property management strategies and insights. Are you a property manager looking to scale your business in 2023? Join us for LeadSimple University in Austin, TX from December 5-7. This exclusive event brings together top industry experts to teach you the latest systems and processes to automate tasks, streamline operations, and develop rockstar team members. You'll leave with actionable strategies to 10x your growth, reduce stress, and create predictable profits. Space is limited, so secure your spot today at https://www.leadsimple.com/lsu.Unlock your full potential with LeadSimple University!

Welcome Closers!In this episode of The Profitable Property Management Podcast, Mark Brower and Jordan discuss the unique opportunities and challenges facing the property management industry in the current political climate. They also delve into the importance of having a clear vision for your business and the value of investing in process and change management. If you're a property manager or interested in the industry, this episode is a must-listen. Gain valuable insights and strategies for navigating the current political climate and maximizing value creation for your clients. Are you a property manager looking to scale your business in 2023? Join us for LeadSimple University in Austin, TX from December 5-7. This exclusive event brings together top industry experts to teach you the latest systems and processes to automate tasks, streamline operations, and develop rockstar team members. You'll leave with actionable strategies to 10x your growth, reduce stress, and create predictable profits. Space is limited, so secure your spot today at https://www.leadsimple.com/lsu.Unlock your full potential with LeadSimple University!

Welcome Closers!In this episode of the Profitable Property Management Podcast, host Jordan Muela interviews Peter Mckenzie from Rincon Property Management. Peter shares his journey as a serial entrepreneur and how he backed into property management. He also talks about the challenges of leaving a secure job to pursue entrepreneurship and the importance of surrounding yourself with good people. Peter discusses his approach to team management and how he invests in marketing to grow his business. He also talks about the challenges of being an accidental landlord and how his podcast, The Accidental Landlord, helps educate and connect professionals who serve this market. Tune in to learn how Peter's unique background and hustle mentality have helped him succeed in the property management industry. Are you a property manager looking to scale your business in 2023? Join us for LeadSimple University in Austin, TX from December 5-7. This exclusive event brings together top industry experts to teach you the latest systems and processes to automate tasks, streamline operations, and develop rockstar team members. You'll leave with actionable strategies to 10x your growth, reduce stress, and create predictable profits. Space is limited, so secure your spot today at https://www.leadsimple.com/lsu.Unlock your full potential with LeadSimple University!

Welcome Closers!In this episode, Jordan Muela welcomes guest Daniel Craig to discuss various aspects of entrepreneurship, personal growth, and business success. They cover topics such as the importance of clarity and understanding the baseline before making changes, using self-reported data versus automated data, and the potential leverage that can come from investing in the development of team members. Danny shares his belief that the purpose of business is to create a passive residual income, separate from nonprofit community work, and emphasizes the importance of becoming a new person and embracing difficulty in the struggle of entrepreneurship. Overall, the conversation offers a unique perspective on the role of finances in entrepreneurship and creating something bigger than just making money. Are you a property manager looking to scale your business in 2023? Join us for LeadSimple University in Austin, TX from December 5-7. This exclusive event brings together top industry experts to teach you the latest systems and processes to automate tasks, streamline operations, and develop rockstar team members. You'll leave with actionable strategies to 10x your growth, reduce stress, and create predictable profits. Space is limited, so secure your spot today at https://www.leadsimple.com/lsu.Unlock your full potential with LeadSimple University!

Welcome Closers!In this podcast episode, Wolfgang Croskey shares valuable insights and strategies for scaling your property management business. Whether you're a small business owner or an aspiring entrepreneur in the industry, this episode offers practical advice and perspectives to help you navigate the challenges and achieve growth. From optimizing processes and leveraging technology to streamlining policies and building community connections, Wolfgang discusses key factors that contribute to success in property management. Join the conversation and discover actionable tips to take your property management business to the next level. Are you a property manager looking to scale your business in 2023? Join us for LeadSimple University in Austin, TX from December 5-7. This exclusive event brings together top industry experts to teach you the latest systems and processes to automate tasks, streamline operations, and develop rockstar team members. You'll leave with actionable strategies to 10x your growth, reduce stress, and create predictable profits. Space is limited, so secure your spot today at https://www.leadsimple.com/lsu.Unlock your full potential with LeadSimple University!

Welcome Closers!In this podcast episode, we sit down with successful property manager, Karen Jordan. Karen shares her journey, from the highs,to the lows, and everything in-between. From creating a balanced environment in the workplace to fostering successful business partnerships and instilling positive work culture, Karen provides practical insights that every budding Property Management should hear.Throughout the episode, Karen also emphasizes the power of innovating leadership and growth in the team, with the challenges and fears of scaling up a business. So, if you're an aspiring entrepreneur, a business leader, or anyone interested in business growth and leadership in the property management industry, this is a must-tune in episode. Are you a property manager looking to scale your business in 2023? Join us for LeadSimple University in Austin, TX from December 5-7. This exclusive event brings together top industry experts to teach you the latest systems and processes to automate tasks, streamline operations, and develop rockstar team members. You'll leave with actionable strategies to 10x your growth, reduce stress, and create predictable profits. Space is limited, so secure your spot today at https://www.leadsimple.com/lsu.Unlock your full potential with LeadSimple University!

Welcome, Closers! Today, I'm interviewing Jeff Pepperney CEO of Real Property Management.Jeff Pepperney is top notch. If you're striving to be an all around successful CEO, in property management or not, then this is one to listen to. Jeff is extremely knowledgeable about the industry and has his values in the right place. He is the embodiment of a solid leader and that shows in his success and the general respect people have for him in the property management world."Continue to work on your self education, because we always want to grow and grow and grow in a leadership capability and it's important to take care of your people." - Jeff Pepperney- Jeff on Facebook: https://www.linkedin.com/in/jeff-pepperney-cfe-863bb327/ -  Real Property Management: https://www.realpropertymgt.com/ Simplify sales, streamline operations, grow faster, and scale your business. Learn more about LeadSimple - click here: https://bit.ly/3BXS9da Are you a property manager looking to scale your business in 2023? Join us for LeadSimple University in Austin, TX from December 5-7. This exclusive event brings together top industry experts to teach you the latest systems and processes to automate tasks, streamline operations, and develop rockstar team members. You'll leave with actionable strategies to 10x your growth, reduce stress, and create predictable profits. Space is limited, so secure your spot today at https://www.leadsimple.com/lsu.Unlock your full potential with LeadSimple University!

Welcome, Closers! Today, I'm interviewing Trent Ratliff President of Management at All 3 Realty.Trent Ratliff is a colorful character who adds a lot of depth and joy to this industry. His number one value in people is showing that you care, and he leads by example.We need more leaders like him to create change for the better within the property management industry, and all have something to learn when it comes to Trents dedication and heart."What makes a good property manager is someone who doesn't take things personally, is willing to make concessions, thinks fast and doesn't get too high or too low." - Trent RatliffConnect with Trent on LinkedIn: https://www.linkedin.com/in/trent-ratliff-49945b16/ All 3 Realty: https://www.all3realty.com/ Simplify sales, streamline operations, grow faster, and scale your business. Learn more about LeadSimple - click herehttps://bit.ly/3BXS9da Are you a property manager looking to scale your business in 2023? Join us for LeadSimple University in Austin, TX from December 5-7. This exclusive event brings together top industry experts to teach you the latest systems and processes to automate tasks, streamline operations, and develop rockstar team members. You'll leave with actionable strategies to 10x your growth, reduce stress, and create predictable profits. Space is limited, so secure your spot today at https://www.leadsimple.com/lsu.Unlock your full potential with LeadSimple University!

Welcome, Closers! Today, I'm interviewing Blakely Hughes, Founder and CEO at Nest Finders Property Management.Blakely Hughes knows what it's like to start from scratch and climb your way to the top. He talks about his experiences with mentorship, finances and the constant ability for growth.We dive into passions and the implementation of automation, as well as always searching for the best in your employees. This one is full of lessons you won't want to miss."If I were to start over with anything, I would say to start with the numbers and make sure they're clean. If you know your finances then you know everything." - Blakely HughesBlakely's LinkedIn: https://www.linkedin.com/in/blakely-hughes-88667a40/ Nest Finders Website: https://www.nestfinders.com/ Simplify sales, streamline operations, grow faster, and scale your business. Learn more about LeadSimple - click here.https://bit.ly/3BXS9da Are you a property manager looking to scale your business in 2023? Join us for LeadSimple University in Austin, TX from December 5-7. This exclusive event brings together top industry experts to teach you the latest systems and processes to automate tasks, streamline operations, and develop rockstar team members. You'll leave with actionable strategies to 10x your growth, reduce stress, and create predictable profits. Space is limited, so secure your spot today at https://www.leadsimple.com/lsu.Unlock your full potential with LeadSimple University!