Web Design MBA

In this very REAL episode of the Web Design MBA podcast, I share some recent challenging news about losing my biggest client, which accounted for a significant portion of my income. I discuss the importance of being real and transparent about the struggles we face as business owners. You'll learn about the risks of having too many eggs in one basket, the necessity of having data to back up your value, and the importance of maintaining strong client relationships, even when contracts end. I'll also provide actionable advice on how to handle such situations and ensure your business's financial stability. Join me as I share lessons from the trenches to help you build and sustain a successful web design business.00:00 Welcome to the Web Design MBA Podcast00:29 A Real Episode: Facing Bad News02:08 Losing the Biggest Client05:13 Lessons Learned from Losing a Client10:31 Adapting and Moving Forward15:20 Practical Advice for Web Designers25:11 Final Thoughts and Future Plans

In this episode of the Web Design MBA podcast, we dive into the critical issue of ghosting clients. I discuss why it's vital for web designers to maintain communication and professionalism with their clients at all times. You'll learn the negative impacts that ghosting can have on your business reputation and how to handle difficult client situations appropriately. Remember, your success as a web designer hinges on your ability to keep clients happy and engaged. Join me for some real talk on the importance of professionalism and client communication.00:00 Introduction and Warm Welcome00:37 The Importance of Not Ghosting Clients02:39 Handling Client Expectations and Pricing Issues06:03 Professionalism in Client Relationships07:41 Conclusion and Final Thoughts

In this episode of the Web Design MBA podcast, we discuss a common problem faced by beginner web designers: establishing a portfolio without prior client work. If you're starting out and find yourself stuck in the portfolio conundrum, this episode provides actionable steps to build a credible portfolio and boost your web design business.00:00 Introduction and Episode Overview01:29 The Portfolio Dilemma for Beginners03:29 Working for Free: Building Your Initial Portfolio06:08 Creating Real Fake Sites10:19 Networking in High Trust Environments12:31 Honesty and Confidence in Your Skills13:24 Being Helpful in Facebook Groups14:58 Pro Tips: Case Studies and Portfolio Insights17:12 Conclusion and Final Thoughts

In this episode of the Web Design MBA podcast, focus specifically on creating an effective onboarding process. We explore how a solid onboarding system can significantly improve client satisfaction, build trust, and streamline the project management process. If you this right, it should lead to more consistent referrals, too! 00:00 Welcome to the Web Design MBA Podcast00:47 Engaging with Audience Questions01:28 The Importance of Onboarding in Web Design01:57 Psychology and Marketing in Onboarding04:11 Effective Onboarding Tactics06:56 Creating a Repeatable Process10:04 Basic Elements of Onboarding19:17 Practical Steps to Implement Onboarding21:01 Conclusion and Next Steps

In the first episode of the Web Design MBA Podcast, I introduce the rebranded podcast and talk about what kind of content web designers should create to effectively market their services. Topics include case studies, frequently asked questions (FAQs), and continued success pieces, along with examples and practical advice on how to leverage these content types.00:00 Welcome to the Web Design MBA Podcast00:57 Exciting Announcements and New Offerings01:37 YouTube Housekeeping and Engagement Tips03:48 Content Creation for Web Designers10:51 The Power of Case Studies14:42 Answering Frequently Asked Questions19:39 Creating Continued Success Pieces23:05 Conclusion and Final Thoughts

In this episode, I’m back after a short break and wanted to thank you all for being so patient. I’ve got some exciting updates to share, including the rebranding of the podcast from ‘Subscription Web Design’ to ‘Web Design MBA.’ Moving forward, I’ll be diving into topics like subscription models, scaling your agency, and systems management. I’m also working on a new website and brand to match this fresh direction, with a big focus on delivering practical, real-world advice. I’m aiming to fully relaunch by the first Thursday in November!00:00 Introduction and Welcome Back00:42 Rebranding Announcement01:08 Focus Areas: Subscriptions, Scaling, and Systems02:21 New Podcast Name: Web Design MBA02:52 Current Progress and Future Plans03:42 Staying Relevant and In the Trenches05:25 Upcoming Launch and How to Stay Connected06:11 Conclusion and Final Thoughts

In this episode, we announce significant changes coming to the Subscription Web Design podcast and business. We're transitioning into a reimagined brand called 'the WebMBA' to better help web designers apply business principles to their work. Key updates include shifting from group to one-on-one coaching, introducing a $4.99/month community membership through Basecamp, and expanding our course offerings. Join us as we make these exciting pivots, and prepare for the future of web design with a solid business foundation. Stay tuned for our return after a brief hiatus for rebranding!00:00 Introduction and Special Announcement00:17 Reflecting on the Journey So Far01:01 Reimagining the Podcast and Business01:48 Expanding Beyond Subscription Web Design08:07 Introducing the WebMBA10:56 Changes to Mentorship and Coaching15:36 Community and Basecamp Access19:21 Focus on Courses and Future Plans24:00 Conclusion and Next Steps

Traditional website pricing is dead. That's a bold claim, but I don't see how you could beat the advantages of Subscription Web Design in any traditional model. Here are my thoughts!

In this episode, discover a remarkably simple yet powerful marketing framework inspired by the book 'Lean Marketing.' Steve, an avid reader and marketing expert, introduces the 'What, When, Who' strategy—an easy-to-follow method to streamline your marketing efforts for consistent, repeatable results. Learn how to organize and manage your marketing activities with just three columns on a spreadsheet or piece of paper. This user-friendly approach is perfect for solo entrepreneurs and small businesses starting out and looking to delegate tasks as they grow. Implement this straightforward system and watch your marketing efforts flourish over time.00:00 Introduction to a Simple Marketing Strategy00:22 The Power of Reading and Lean Marketing01:38 Introducing the What, When, Who Framework02:29 Implementing the Framework in Your Business04:31 Adapting and Delegating Tasks05:43 Final Thoughts and Encouragement

In this video, discover why shifting from merely offering website design to providing comprehensive business solutions can transform your web design business. Learn how focusing on solving clients' problems, embracing subscription-based marketing services, and creating compelling sales pitches can lead to increased client satisfaction and business growth. We discuss practical strategies, such as defining your service menu or using intentionally vague retainers, and the importance of separating marketing services from web design agreements. Tune in to find out how to grow your impact and income by evolving beyond traditional web design.00:00 Introduction: Beyond Just Website Design00:13 The Shift to Problem-Solving Solutions02:14 Subscription-Based Marketing Services02:26 Choosing the Right Services for Your Clients03:23 Building a Team and Outsourcing04:16 Getting Started: Frameworks and Retainers04:22 Defining Your Service Menu05:59 Intentionally Vague Retainers07:16 Sales Pitches for Different Approaches08:08 Pricing and Invoicing Tips09:46 Conclusion: Growing Your Business and Impact

In this episode of the Subscription Web Design Podcast, we address the growing concerns among web designers about the impact of AI on their jobs and industry. We reflect on the historical pace of technological advancement and emphasize the importance of adapting to AI-driven tools to stay competitive. While acknowledging AI's rapid evolution, we explore its role in making businesses more efficient and the potential for creative new business models. By focusing on innovative and advanced web solutions, designers can safeguard their careers in the near future. Tune in to learn how to embrace AI as a powerful ally rather than a threat.00:00 Introduction: Is AI Taking Over Web Design?00:17 The Impact of AI on Technology and Innovation01:26 Adapting to AI: No Do-Overs02:53 The Future of Web Design in the Age of AI03:43 AI as a Tool for Web Designers05:44 Staying Ahead: Using AI to Your Advantage07:29 Creative Business Models and AI08:06 Conclusion: Planning for the Future

In this episode of the Subscription Web Design Podcast, we have a deep and engaging conversation with Stephanie Hudson, co-founder of FocusWP, and explore the world of white label services. Discover how white labeling can benefit agency owners and freelancers by freeing up time and enhancing business offerings. Learn from Stephanie's unique approach to subscription web design through 'website leasing.' Additionally, we discuss subscription-based design models, with insights from DesignJoy's high-cost, low-interaction formula, and the evolving impact of AI on web development. Tune in for practical advice and innovative strategies to help you stay ahead in the dynamic landscape of web design and development.00:00 Introduction and Guest Welcome00:41 Defining White Label Services01:28 Focus WP: Who We Serve02:46 Understanding White Label Work03:51 Challenges and Benefits of White Labeling06:09 Business Principles for Web Designers09:21 Starting Focus WP: The Origin Story12:46 Expanding Services and Team Dynamics17:20 The Importance of Delegation35:46 Becoming a White Label Partner51:00 Generalist Budget Version51:45 Marketing and Niche Websites53:08 White Label Relationships53:37 Rebranding and Business Structure55:38 Subscription vs. Lease Model56:10 Recurring Revenue Strategies01:19:58 AI and the Future of Web Design01:28:34 FocusWP Services and ConclusionBonus Link: https://focuswp.co/swd2024/

In this episode of the Subscription Web Design Podcast, we explore how to approach web design like a 'choose your own adventure' game. This insightful discussion will delve into the critical roles a business owner must play: technician, manager, and owner. We'll touch on the teachings of Michael Gerber's 'The E Myth Revisited,' emphasizing the need for intentional decision-making and strategic business management. You’ll learn how to balance these roles, avoid common pitfalls, and structure your business for growth and profitability. Whether you're a solo entrepreneur or aspiring business owner, this episode will provide you with valuable strategies to make your web design business thrive.00:00 Introduction to Subscription Web Design Podcast00:05 The Choose Your Own Adventure Approach to Web Design01:15 The Importance of Reading 'The E Myth Revisited'02:26 Understanding the Three Roles in Your Business04:48 Applying the Three Roles to Web Design07:46 Balancing Your Time Across Roles08:38 Deciding Your Long-Term Role in the Business11:21 The Impact of Your Role on Pricing12:46 Conclusion and Final Thoughts

In this episode of the Subscription Web Design Podcast, we dive into the invaluable lessons learned from failures in the web design business. Discover the top three mistakes to avoid: not diversifying income sources, inconsistent use of the Profit First method, and lacking a concrete marketing plan. Learn how these pitfalls impacted my journey and get actionable advice to sidestep them in your own business. Plus, find out the importance of journaling for mental clarity and the benefits of the Profit First financial approach. Tune in and equip yourself with strategies to succeed in subscription web design!00:00 Introduction and Importance of Failure03:01 Lesson 1: Diversifying Income Streams06:47 Lesson 2: Consistency with Profit First11:27 Lesson 3: Creating a Marketing Plan15:10 Conclusion and Final Thoughts

In this episode of Subscription Web Design, we're diving into five common false beliefs that keep web designers struggling financially. Drawing from years of experience, we'll explore why many web designers find it hard to make ends meet and the mindset shifts needed to break free from this cycle. From the myth that there aren’t enough clients, to the trap of trying to be everything to everyone, we challenge these misconceptions head-on. We also discuss the importance of thinking like a business owner and not just a creative, as well as the need for proactive marketing and relationship building. Join us to debunk these myths and start steering your web design business toward financial stability.00:00 Introduction and Episode Overview00:23 The Reality of Being a Web Designer03:22 False Belief #1: Not Enough Clients07:34 False Belief #2: Being Everything to Everyone08:44 False Belief #3: Gurus Are Always Right11:57 False Belief #4: Web Design Isn't Like Other Businesses15:03 False Belief #5: Telling People What You Do Is Enough17:11 Conclusion and Final Thoughts

Join us in this episode of Subscription Web Design as we walk you through the entire process of taking a web design project from the initial client agreement to final delivery and case study creation. Learn key steps including the discovery call, paid discovery, contract signing, project management setup, designing, building, and finalizing the website. Whether you're a complete beginner or looking to refine your process, this guide offers insightful tips and practical advice to help you succeed in your web design business.00:00 Introduction and Episode Overview01:20 Starting with the Discovery Call05:07 The Importance of Paid Discovery08:13 Contract and Initial Setup10:30 Project Management and Execution17:55 Finalization and Launch19:44 Case Study and Conclusion

Traditional website pricing is dead. That's a bold claim, but I don't see how you could beat the advantages of Subscription Web Design in any traditional model. Here are my thoughts!

Join me on this episode of Subscription Web Design as I explore the concept of productizing in the web design world. We'll break down what productizing means, its benefits, and how it can transform your business model from unpredictable feast and famine cycles to consistent, recurring revenue. Whether you're new to the idea or looking to refine your approach, this episode offers practical insights and actionable advice to help you decide if productizing is right for you.00:00 Introduction: Understanding Productizing03:15 What Productizing Is and Is Not06:50 Consequences of Not Productizing12:30 Benefits of a Productized Service15:45 Our Journey to Productization19:30 Productizing for Consistent Value Delivery22:40 Pricing Strategies for Productized Services28:15 Flexibility and Scaling with Productizing30:50 Should You Productize? My Recommendation34:00 Wrap-Up and Final ThoughtsTune in to learn how productizing can help you build a thriving, recurring revenue-based web design business. Don't miss this chance to take your business to the next level!

In this episode, I tackle a common question: should you charge monthly or annually for subscriptions? I break down the pros and cons of each approach, sharing personal insights and strategies. We delve into the subscription mindset, the importance of consistent service, and why I favor monthly billing. Whether you’re a seasoned web designer or just starting out, this episode will help you make an informed decision about your subscription model.Timestamps:00:00 Introduction and Technical Setup00:52 Charging Monthly vs. Annually: The Debate04:06 Understanding the Subscription Mindset08:42 The Importance of Consistent Service12:45 Why Monthly Billing Works Better17:20 Addressing Client Decision Fatigue22:05 The Value in Ongoing Attention and Service27:18 Flexible Models and Client Needs31:50 Conclusion: Choosing the Best Approach

In this episode, I dive deep into the age-old debate: should you niche down or remain a generalist in your web design business? Join me as I explore the pros and cons of each approach and share personal insights from my own journey. Discover why starting niche might be the key to long-term success and how it opens doors to new opportunities you never imagined. Whether you're a seasoned designer or just starting out, this episode will help you navigate the path to profitability and fulfillment in the world of web design. Tune in now and take your business to the next level!00:00 Introduction: Setting the Stage04:12 Starting Scenario: Niche vs. General08:30 The Problem with Generalizing in Today's World12:45 The Power of Specialization17:20 Leveraging Niche Expertise for Lead Generation22:05 Productizing Your Niche Knowledge27:18 Doing Both: Niche and General Business Models31:50 Conclusion: Choosing the Right Path Forward