Outside Insights

Chris Burkhard

Outside Insights is a platform for sharing your lessons and ideas for closing your personal gap. New thoughts to ponder every other week at myplacers.com/outside-insights. read less
BusinessBusiness

Episodes

Navigating Change with Raymond Lee
Jan 17 2025
Navigating Change with Raymond Lee
Send us a textIn this episode of Outside Insights, I sit down with Raymond Lee, founder of Careerminds, to explore his inspiring journey from HR professional to building a global virtual outplacement company. Starting his business during the 2008 recession, Raymond shares how he pivoted, embraced innovation, and ultimately scaled and sold the company—all while continuing to lead it.We discuss the challenges of entrepreneurship, like the tough decisions he faced as a leader, including navigating his team through social movements like Black Lives Matter. Raymond opens up about what it takes to build a company culture rooted in action, empathy, and trust.He also introduces his “Career Success Model,” a framework that’s guided him through change:Choice: Making intentional decisions about your path.Mindset: Embracing growth and learning from mistakes.Agility: Knowing when to pivot and adapt.Trust: Believing in the process, even in uncertain times.On a personal level, Raymond shares how starting CrossFit at 52 has become a cornerstone of his daily routine, fueling his energy and focus. Whether you’re navigating a career transition, leading a team, or exploring entrepreneurship, his story is full of relatable insights and inspiration.This is more than a story about business—it’s a conversation about resilience, growth, and making bold choices. I think you’ll find it as motivating as I did.Listen to the episode hereUntil next time, friends,Chris
Breaking Barriers and Building Bridges: A Conversation with Delaware State Treasurer Colleen Davis
Dec 20 2024
Breaking Barriers and Building Bridges: A Conversation with Delaware State Treasurer Colleen Davis
Send us a textWhat does it take to lead with purpose and create meaningful impact in your community? Is it resilience, creativity, or perhaps the ability to connect with others in unexpected ways?In the latest episode of Outside Insights, I sat down with Colleen Davis, Delaware’s State Treasurer, to uncover her journey from a small-town childhood to managing billions in state investments. Colleen’s path is anything but conventional—spanning neurosurgery, finance, and public service—and it’s packed with lessons on leadership, resilience, and the power of building connections.I encourage you to listen to the podcast during your next workout, commute, or downtime to explore these key takeaways:1. The Power of ResilienceGrowing up as one of eight children in a family that faced financial hardship, Colleen learned early on how to rebuild from the ground up. Those experiences instilled a boldness and adaptability that have shaped her approach to life and leadership."You can lose everything materially and still rebuild—you just need the right people and mindset around you." Her story is a reminder that setbacks don’t define you—your response to them does.2. Leadership Rooted in ConnectionAs State Treasurer, Colleen oversees $11.2 billion in investments and serves on 33 boards, all while championing innovative programs like Delaware Earns, a retirement savings plan for workers without employer-sponsored options. But what sets her apart is her ability to connect people and solve problems through relationships. "Sometimes, the most impactful solutions come from simply knowing who to call and bringing the right people together."Her approach highlights how collaboration and creativity can lead to impactful outcomes.3. Breaking Barriers to Build BridgesIn high school, Colleen took on a leadership role early, petitioning to create her school’s first girls' soccer team—a move that not only changed her trajectory but also inspired others."You can do anything boys can do, but sometimes, you just have to do it wearing a shirt." This spirit of determination and advocacy remains a central theme in her career.4. The Importance of Financial InnovationColleen shared insights into her role as a steward of public funds and her efforts to create long-term financial security for Delaware residents. Her team’s work on Delaware Earns exemplifies innovation in public service—offering small businesses a free, easy-to-implement retirement savings option for employees."It’s about making sure everyone has the tools they need to prepare for the future, no matter where they start." 5. Lessons in Vulnerability and GrowthFrom navigating personal challenges to running for public office, Colleen’s story underscores the value of embracing vulnerability and learning from every experience."No experience is wasted, even if it ends in failure—there’s always a lesson to take forward." Her career path reminds us that success isn’t always linear, but persistence and adaptability make all the difference.
From Burnout to Breakthrough: A Podcast Everyone Needs to Hear
Nov 22 2024
From Burnout to Breakthrough: A Podcast Everyone Needs to Hear
Send us a textWhat does it take to build a life or career you’re proud of? Is it grit, a strong network, or maybe just a willingness to admit you don’t have all the answers? In the latest episode of Outside Insights, I sat down with Mark Doughty, founder of Looper Consulting. Mark assists leaders in making informed decisions, refining strategies, and developing leadership skills.During our discussion, we delved into the unique perspective Mark brings to the table, exploring what happens when we embrace vulnerability, prioritize relationships, and commit to personal growth—no matter how messy the process might be.I encourage you to listen to the podcast during your next commute to learn more about these key lessons:1. Relationships Are EverythingMark emphasized the pivotal role of relationships in both personal and professional success. Your network isn’t just a list of names—it’s the depth and quality of those connections that truly matter. He shared how his ability to forge meaningful relationships has been a cornerstone of his achievements—underscoring the truth that no significant accomplishment is ever a solo endeavor.“Relationships are one of the most important assets we have in this entire world, even outside of business. When it comes to business, how strong your network is and how solid your relationships are dictate a lot of your success. No one does it alone.”2. Leading with VulnerabilityIf you’ve ever felt that showing vulnerability might be a sign of weakness, Mark’s perspective is a game-changer. As someone who’s navigated through depression while leading teams and growing businesses, he’s discovered that vulnerability, when coupled with confidence, is a potent symbol of strength. It’s about being genuine and approachable without losing sight of your goals.3. The Toll of EntrepreneurshipEntrepreneurship isn’t just about the thrill of achieving milestones. Mark shared the stark reality of mental health issues that many entrepreneurs grapple with: anxiety, burnout, and depression. But his story also offered a beacon of hope—by prioritizing your physical and mental well-being, establishing routines, and seeking support, you can weather even the stormiest seasons.We discuss this topic frequently at Outside Insights, I have shared my own personal struggles with burnout. Giving you the tools to conquer similar feelings is a passion of mine - you can check out related blogs hereand here.4. The Value of Trial and ErrorMark’s path hasn’t been linear—it’s been full of pivots and learning as he went. He talked about the importance of giving yourself room to experiment and adapt, whether in business or your personal life. Small, consistent steps forward can create massive shifts over time.5. Clarity and Communication in LeadershipMark’s advice for leaders is refreshingly practical: explain the “why” behind your decisions. Whether you’re leading a team of three or 300, clarity builds trust and buy-in. And when you open the door to questions, you’re not just inviting collaboration—you’re building a stronger foundation for success.6. Keep It Simple, Stay PatientOne of Mark’s most significant lessons was the power of simplicity and patience. Growth doesn’t happen overnight. By focusing on what matters most and giving yourself grace along the way, you create space for meaningful progress.Mark’s jour
The Power of Giving Back: Lessons in Servant Leadership with Mike Smith
Oct 25 2024
The Power of Giving Back: Lessons in Servant Leadership with Mike Smith
Send us a textWhat if the key to success isn’t about what you achieve, but how much you give back? In this week’s episode of Outside Insights, I sat down with Mike Smith, a public servant whose inspiring journey proves that leadership is rooted in service. Currently serving in Delaware’s House of Representatives for the 22nd district, Mike’s approach resonated with me on a deep level. We both believe that true leadership is about solving problems and making a positive impact on those around us. In other words, being a servant leader.Mike’s journey is rooted in lessons from his grandmother, who taught him that a full, purposeful life is built on giving back. Whether it was raising money for those in need or simply helping out in the community, she instilled the belief that true success comes from service. That same philosophy has guided Mike throughout his career.Here are a few of the most impactful lessons Mike shared during our conversation, but make sure to listen to the full episode for a deeper dive into his approach to leadership.Leadership is About Helping PeopleMike sees his role in public service as one of servant leadership. To Mike, it’s not about the title or recognition, it’s about solving problems and being there for others. He shared a great story about learning from Congressman Mike Castle, who taught him early on that politics should never get in the way of simply helping people.Fulfillment Comes from Giving BackThere’s no greater fulfillment than making a difference in someone’s life. Whether it’s volunteering or stepping up to lead in your community, giving back is at the heart of living a meaningful life.Engage with Your CommunityMike encourages everyone to get involved, whether by attending local government sessions or volunteering. Community engagement builds trust and understanding, and it’s a key part of being a servant leader.Lessons from Sports and CoachingAs an endurance athlete and coach, Mike shared three traits that make a great teammate: dependability, skill, and selflessness. These lessons resonated with me because they apply not just to sports but to leadership and life. It's a reminder that success is about showing up for others, not just for yourself.Mike’s journey and insights are a powerful reminder that leadership is about serving others, making an impact, and constantly striving to be better. Whether you’re leading a team, working in your community, or just looking to grow personally, these lessons can help you close the gap between where you are and where you want to be.I encourage you to listen to the full episode during your next commute for more of Mike’s inspiring stories and practical advice on leadership. For more on servant leadership, you can also check out a past Outside Insights blog on the topic. I’d love to hear from you. How are you applying the idea of servant leadership in your own life? How have you been impacted by a servant leader in the past? How are you or will you give back to others? Reply and let me know.Until next time, friends.Chris
Are You Contributing or Coasting in Your Career?
Oct 14 2024
Are You Contributing or Coasting in Your Career?
Send us a textCheck out the full blog here!In life, there are assets and liabilities. An asset is a resource that brings value to others and a liability, on the other hand, is a responsibility or obligation. When it comes to your job, the question is simple: would you rather be an asset or a liability?We all strive to be assets! But let’s acknowledge that no one is an asset 100% of the time—and that’s okay. There are moments when our performance doesn't meet expectations, and that’s part of the growth process. However, if we want to consistently add value and thrive in our roles, we can take steps to close the gap between where we are and where we want to be. How about a real life example?  An employee in an analytics role is looking to build a dashboard for key company metrics. To prepare, she takes a free course on the software needed to build the report before the project even gets the green light. The employee loves what she does, she wanted the knowledge anyway.  The outcomes helped the organization tie their outcomes to their strategy for employees, board members and even suppliers. She could have waited to be told what to do and when, this would have been good enough. Instead she added value in a visible way to the entire organization!So, how do you become and stay an asset?Creating value is at the heart of being an asset. The more value you create in a day, week, or hour, the more you contribute to the success of your team and company. But how do you consistently create value? Here are a few ways:Be a problem-solver: Don’t just identify issues—bring forward solutions. This mindset shows initiative and helps your team move forward.Engage deeply: Get involved in your work with purpose. When you find meaning in your tasks, you’ll naturally give more.Volunteer: Every meeting presents opportunities to step up. Be the person who takes on challenges and drives them to completion.Say "Yes": I once met a plant leader who shared that his rise to leadership came because, during the pandemic, he said "yes" when others hesitated. Sometimes, saying yes to new challenges can open doors.Becoming an asset is a mindset.  It's entrepreneurial.  And it's a competitive advantage to a leader or business that can cultivate an asset minded culture. And an advantage to an employee that excels at the concept!   Being an asset is about engagement and awareness and about understanding the goals and future of your company.  Your actions, if asset minded support the company on its journey.
Adapting with Purpose: Leadership Lessons from Sheila Bravo - Episode 50
Sep 27 2024
Adapting with Purpose: Leadership Lessons from Sheila Bravo - Episode 50
Send us a textOn the latest episode of Outside Insights, I had the pleasure of speaking with Sheila Bravo, president and CEO of DANA (Delaware Alliance for Nonprofit Advancement). Sheila’s career journey—from corporate marketing with brands like Vlasic Pickles and Godiva to nonprofit leadership—is all about adaptability, purpose, and lifelong learning. Her story holds valuable lessons for anyone, no matter their field. If you’re searching for inspiration or a reminder that career pivots can lead to more fulfillment, you need to add this episode to your list. “You never make the plan the way you plan to make the plan.”  ​​Sheila didn’t always envision herself in the nonprofit sector. For years, she thrived in high-powered corporate roles, leading well-known brands and traveling the world. But behind the scenes, something was missing. The long hours and constant travel meant Sheila was away from her family more than she wanted to be. “I wasn’t around much… the success was there, but the fulfillment wasn’t,” she reflected. The work that once energized her had become routine, and she began to feel disconnected from her purpose. Sound familiar? It definitely did for me when talking with Sheila. I often reflect on the long hours I would spend locked in my office while my growing family made memories without me. Eventually, something had to give and I had to make a change. Sheila did, too. She craved something deeper, a career that aligned not only with her professional skills but with her personal values. So, she made the bold decision to walk away from corporate America and seek work with greater meaning. Nonprofit leadership wasn’t part of Sheila’s original plan, but it turned out to be exactly where she needed to be. Meet DANA. The secret sauce behind nonprofits. During our conversation, Sheila highlighted the tough realities nonprofits face: rising costs, staff turnover, and funding that isn’t keeping up with inflation. DANA, under Sheila’s leadership, is helping nonprofits navigate these hurdles. They provide essential training, consulting, and strategy to help organizations operate more efficiently. Their standout initiative is a nonprofit accelerator that helps smaller organizations, especially those serving marginalized communities, scale their impact. Sheila calls DANA the “secret sauce” behind nonprofits, focused on empowering them for long-term success.Check out the episode on Youtube and learn more about Sheila on Placers website, here!
Building Better Days: The Impact of Simple Intentions
Sep 16 2024
Building Better Days: The Impact of Simple Intentions
Send us a textOur daily choices craft your life’s story — what will today’s chapter be?I have a long list of goals, life ambitions, projects, and tasks I want to accomplish. I bet you do too. No matter the goals someone has already achieved, it’s human nature to crave more — to want to be better. That’s why everyone I speak with has at least one goal or idea that haunts them — a nagging sense that they just can’t find the time to do it all. Sound familiar?The answer to doing and achieving more is actually pretty simple — perhaps annoyingly simple: Live intentionally.Let’s look at an example. One of the most cherished parts of my day are the mornings and that’s because of the sacred morning routine I have carefully established for myself.For most of my early working years, I sprinted out the door, putting on my tie at stoplights, and skipped breakfast entirely unless a meeting demanded it. While a younger me thought I was saving time and being incredibly efficient by rushing through my mornings, the fact was I was killing my mind and body — and I sure as hell wasn’t more productive because of it. I wasn’t living with intention.Fast forward to the day we brought two Aussie puppies home. Just what my life of chaos needed, right? The two perfect cherries on top. Turns out, their presence in the home was just what I needed.During the first few weeks, I kept the same old routine; the only difference was that my two wide-eyed and yapping puppies chased me around the house, adding to the morning dysfunction as I frantically looked for my tie and jacket. They knew I wouldn’t be home for hours and their puppy dog eyes instilled a new level of guilt in me — what’s a guy to do?I begin waking up early to spend time walking Ziggy and Gracie. It wasn’t just for them; it was for me, too, I soon discovered. I started to appreciate the quiet space before the day’s chaos. It became more than a habit — it was a ritual. I learned to savor my coffee, move my body, plan my day, and enjoy the morning before everything else took over.I love my mornings now. I walk the dogs, meditate, plan, and sip my first cup of coffee long before the younger me would have even thought about waking up. Yes, I get more done, but it’s not just about productivity. It’s like defragmenting my mind, resetting for whatever the day might bring. For me, it’s carving out intentional time so that I can bring my best self into the rest of the day.While curating a morning routine is one way I live intentionally, I’m able to identify other ways by taking the time to review my progress towards my goals and holding myself accountable.Read the full blog here: https://myplacers.com/building-better-days-impacts-simple-intentions
Building Change That Lasts: Lessons from Miriam Dicks – Episode 49
Aug 30 2024
Building Change That Lasts: Lessons from Miriam Dicks – Episode 49
Send us a textI believe the best ideas come from listening to people who see things differently. If everyone at the table thinks the same way, you’re not innovating—you’re just reinforcing the status quo. The spirit of this idea was a prominent topic in the latest episode of Outside Insights all about effective change management.I had the pleasure of sitting down virtually with Miriam Dicks, the dynamic Founder and CEO of 180 Management Group. Miriam is the kind of leader who gets right to the heart of what makes organizations tick—and what holds them back. With over 20 years of experience, her firm helps businesses and nonprofits navigate change and achieve high performance by addressing the root causes that impact culture and operations. Whether you’re a leader, a team member, or someone dreaming of their own venture, Miriam’s insights on change, culture, and personal growth are for anyone ready to take their next big step.1. Change Management: It’s All About the PeopleDuring our conversation, Miriam emphasized that change management isn’t just about managing tasks—it’s fundamentally about managing, and supporting, people. Projects and initiatives often fail when they don’t properly account for the human element. Successful change management brings people along on the journey, ensuring that changes “stick” and are sustainable.2. Culture is the Apex Predator“Culture eats strategy for lunch.” as the saying goes. Miriam deeply believes in the importance of culture in making or breaking strategic initiatives. If an organization’s culture is unhealthy or resistant to change, even the best-laid plans can fail.3. The Challenge of Founder’s SyndromeAlthough culture is the “apex predator”, there is something that can tank it: Founder’s Syndrome. A major organizational challenge is what Miriam calls “founder’s syndrome.” This occurs when a founder’s personality and vision dominate the organization’s culture, limiting diverse perspectives and stifling growth. To counter this, Miriam advocates for inclusive strategic planning that incorporates diverse voices and experiences.4. Diverse Perspectives Lead to Stronger StrategiesPlans crafted by just a few individuals are often unrealistic or lack practicality. Miriam suggests that involving a range of voices—from employees to external stakeholders—ensures a more grounded and realistic strategy. This approach also increases buy-in and commitment from those who have to execute the plan.5. Continuous Learning for Sustainable SuccessThose familiar with Outside Insights know I believe knowledge is power. Miriam does, too. No matter your profession, continuous education is essential and Miriam stresses the importance of staying ahead of trends through certifications, learning programs, and engaging with thought leadership. I challenge you to take this a step further and also consider folks in your network you could act as a mentor in a new area.6. It’s Nothing PersonalToward the end of our conversation Miriam shared a valuable mindset for entrepreneurs: understand that the ebbs and flows of business are not personal. External factors will always affect business, it’s how you respond to them that defines your success.While Miriam offers a fresh perspective on change management that is grounded in practical experience and strategic insight, her insights aren’t just for CEOs or managers—they’re for anyone who wants to make a difference, challenge the status quo, and build something that truly lasts. If you’re ready to think differently about change and the power of diverse ideas, be sure to check out the
23 Lessons from 23 Years in Business
Aug 19 2024
23 Lessons from 23 Years in Business
Send us a textI officially started my business 23 years ago — the morning of September 11, 2001.Of course, history and our lives changed forever that day. It was certainly a challenging start for the business, but challenges have been a constant companion throughout my journey.Today, I’m known as the guy who started a business from one dollar and scaled it to mid-market size without partners or investors. I bootstrapped it so that it could truly be my company. I’ve guided my business through thick and thin, through four recessions, 9/11, a pandemic, a fire, and even a flood (my building caught fire during the Super Bowl in the early 2010s). Through it all, we’ve adapted and evolved, always focusing on human resources, always maintaining a consultative approach, and always prioritizing culture.Over the years, I’ve learned countless lessons, personally and professionally. Here are the 23 that stand out most as I reflect on 23 years in business:Challenges are workout sessions: Entrepreneurs face challenges every day. These aren’t just obstacles; they’re opportunities to grow, get better, and solve problems.The path and the goal are separate: Goals will change as you evolve, and that’s okay. You derive the most value along the way, as long as you stay true to yourself and know your values.Play the long game: Business is an ultramarathon, not a sprint. Good things and bad things will happen along the way. Keep your eye on the prize.Build your support system: Starting a business requires a strong support system. My wife and extended family of entrepreneurs supported me while knowing I had to learn on my own, even if it hurt.Leverage change: Change is one of your most important assets. Markets, situations, customers, employees — everything changes. Embrace it.Understand the phases of business: If you’re blessed to make it through the first few years, you’ll go through distinct phases — finding your market, building a small team, creating your first management team, and scaling processes and technology. Understanding this complexity and how you communicate as a business matters.Accept team evolution: The people who join you early for the entrepreneurial experience may be replaced as you grow with those who seek stability and scale.Be willing to work for free: Starting a business is hard. Be prepared to work for free to prove your idea. I did this for many months.Scaling is about small experiments: Scaling a business is a series of small experiments. Try things, learn, and either fail or succeed quickly, then repeat.Build a caring culture: I learned that I could build a culture where people truly care about each other and our community. Today, my business’ culture is the most important element to our success. Cue lesson #11.Culture matters as much as strategy: Culture really does matter. A good strategy will only get you so far if you don’t have a strong culture to back it up.To get the rest of the list click here. Thank you to everyone who has been a part of the Placers, Opposite the Crowd, or Outside Insights community these past 23 years. Your support has been invaluable.Cheers,Chris
From the Classroom to the Capitol: Matt Meyer's Leadership Journey - Episode 48
Aug 2 2024
From the Classroom to the Capitol: Matt Meyer's Leadership Journey - Episode 48
Send us a textImagine transforming recycled tires into a thriving footwear business, then pivoting to reduce homelessness and run for governor. Sounds impossible, right? Not for Matt Meyer, this week’s Outside Insights guest. I had the privilege of speaking with Meyer to explore his approach to leadership, the impactful initiatives he's been part of, and his vision for Delaware's future.Matt's desire to make a positive impact was strong even before his teaching and political career, starting with a move to Kenya. After serving as a diplomat in Iraq, where he was embedded with the army, Matt returned to the U.S. and—you wouldn’t have guessed it—began teaching sixth and seventh-grade math. During his time as a teacher, he became dissatisfied with the state's education system. Driven by a desire to create meaningful change, Meyer decided to run for office. Despite initial skepticism from his family and the challenge of facing a well-established incumbent, his grassroots campaign led to an unexpected victory. This experience underscored his belief in community-driven initiatives and the power of perseverance—both popular topics here at Outside Insights.Matt's desire to make a positive impact was strong even before his teaching and political career and started with a move to Kenya. There, he co-founded a footwear company that created sandals from recycled tires.  This venture provided employment and economic opportunities in one of Nairobi's poorest neighborhoods and the challenges and successes of this endeavor gave him a unique perspective on economic development.Today, as the chief executive of New Castle County, Delaware’s largest county, Matt Meyer oversees essential services such as law enforcement, emergency response, libraries, parks, and affordable housing. His leadership focuses on practical solutions that directly impact people’s lives over political rhetoric. “We don’t make promises, we make plans, and then our job is to turn those plans into real progress.” – Matt Meyer Meyer’s vision for Delaware as governor is focused on three key areas: improving education, healthcare, and housing. Drawing on his background as a teacher, he aims to elevate Delaware’s education system. In healthcare, he seeks to make services more accessible and effective, inspired by his wife’s experience as an emergency room physician. Additionally, he plans to tackle the state’s affordable housing shortage to ensure more Delawareans have stable homes. To learn more about Matt’s journey and vision for Delaware, listen to the full podcast episode here. For more inspiring stories and actionable insights, tune into the Outside Insights podcast. You never know who our next guest will be! Until next time friends,Chris
Closing Your Gaps With See, Think, Act
Jul 22 2024
Closing Your Gaps With See, Think, Act
Send us a textLet’s face it: life is a series of decisions. From something as simple as what we eat for breakfast to major career moves, we make thousands of choices each day (between 33,000–35,000!). Some are automatic, handled by our subconscious to keep us sane, while others require careful consideration and come with their fair share of anxiety. Reflecting on our decisions — big and small — can reveal patterns that shape our lives. Perhaps it’s patterns of overspending on impulse buys, avoiding crucial conversations or choosing the path of least resistance. If these patterns sound familiar to you, it’s time to go back to the basics and consider how we’re making decisions.There are many decision-making models out there. Charlie Munger’s are a personal favorite of mine — you can learn more about them here. In fact, I mentioned his book in my last post on closing your gap through reading. Another favorite is the Almanack of Naval Ravikant. Each offers a toolkit to broaden our understanding and improve our choices.See, Think, Act: My Decision-Making ModelLongtime readers will be familiar with See, Think, Act — a decision-making model that has been coined and passed down through generations of Burkhards.It’s a simple yet effective approach to closing gaps by making better-informed choices. The key lies in gathering the right information (See) and thoroughly analyzing it (Think) before taking action (Act). It sounds straightforward, but in a fast-paced world where speed often trumps thoroughness, it’s easier said than done. Deadlines loom, pressures mount, and action often feels more urgent than reflection. In fact, at times it feels like the world wants us to be busy — more on that you can check out Slow Productivity by Cal Newport.Yet, my experience tells me that slowing down to gather insights pays off in the long run. It’s about making fewer, better decisions rather than rushing into ones you may regret later. I challenge you to remember and use See, Think, Act when you’re faced with your next small or big decision.Mastering See, Think, Act is like honing any skill — it takes practice. By adopting this approach, you empower yourself to navigate decisions with confidence and clarity. Whether in a tense staff meeting or facing a significant purchase decision, taking a moment to gather facts and consider implications can lead to more satisfying outcomes.Remember, closing your gap isn’t an overnight feat. It’s a gradual process of learning, adapting, and improving. Next time you find yourself in a pivotal moment — at work, at home, or anywhere in between — try applying See, Think, Act.Ask questions, seek more information, and after you’ve done that — trust your gut. Over time, you’ll find your decision-making and problem-solving skills sharpen, and you’ll move closer to the life you envision.So, here’s to closing gaps, making informed choices, and embracing the journey ahead with confidence (most of the time).Until next time, friends.Chris
Leadership Lessons From Ted Lasso: A Sit-down with Marnie Stockman and Nick Coniglio
Jul 3 2024
Leadership Lessons From Ted Lasso: A Sit-down with Marnie Stockman and Nick Coniglio
Send us a textIn the latest episode of Outside Insights, I had the pleasure of interviewing the dynamic duo, Marnie Stockman and Nick Coniglio, tech leaders, co-founders of Lifecycle Insights and co-authors of “Lead It Like Lasso“. During our conversation, we dove into their unique approach to leadership, drawing inspiration from none other than the TV character, Ted Lasso. From their journey co-founding and scaling Lifecycle Insights, Marnie and Nick shared a wealth of wisdom. Finding Inspiration from Ted Lasso Who would have thought that a fictional soccer coach could provide profound leadership insights? Marnie and Nick did. They admired Ted Lasso’s positive, people-focused philosophy and saw many parallels to their own leadership experiences. Their book aims to help readers cultivate these qualities, encouraging them to become more effective and authentic leaders. Marnie and Nick believe that effective leadership starts with leading yourself—aligning with your core values and being true to who you are. They highlighted that a lack of authenticity can create a sense of mistrust among employees, something that can tank your team’s morale. In a past life I was a football coach who converted to a high school soccer coach. I was not technical enough to lead quite like Ted Lasso, but I did it in my own way! I blogged about it here, if you want to check it out. The Importance of a “Personal Operating System” One of the standout tools they mentioned from their book is the “personal operating system” exercise. This exercise helps team members understand each other’s strengths, weaknesses, and work styles, fostering better alignment and collaboration. It’s a practical way to nurture individual strengths, much like Ted Lasso does with his team. Longtime listeners know how much I value tools that help people understand themselves and their values—I absolutely loved learning about this one. An Outside Insights Must: Balancing Work and Life Marnie and Nick also stressed the importance of self-care to maintain balance. They engage in activities that rejuvenate them, such as exercise, learning new things, and spending quality time with family. Nick enjoys playing golf, while Marnie finds relaxation in knitting. These hobbies help them stay grounded and maintain their well-being amidst the demands of their professional lives. This episode was a treasure trove of leadership wisdom and practical advice. Marnie and Nick’s book, “Lead It Like Lasso“, offers a refreshing take on leadership. For those seeking to enhance their leadership skills and become more authentic, empathetic, and effective leaders, this Outside Insights episode, and their book, are invaluable resources. Book Recommendations For other books to add to your summer reading list, check out a few other titles we discussed on the podcast below:“" rel="nofollow">
Closing Your Gaps: The Power of Reading
Jun 24 2024
Closing Your Gaps: The Power of Reading
Send us a textIf you’ve been part of the Outside Insights community for a while, you’re familiar with the concept of closing your gaps. For those of you that are new — welcome! Our goal here is to take steps every day to live a more intentional and authentic life, and closing our gaps is key.The “gap” represents the space between where you are now and where you want to be. It encompasses every aspect of your life: personal, work and career goals, dreams, and aspirations. So, how do we close these gaps? Today, I want to focus on one of my favorite tools: Reading.Yep — reading. Hear me out!Reading is a seemingly simple activity that translates directly into knowledge building. My advice: you should always have a book in progress.I am often in conflict about how to spend my time. Should I be in action mode and doing something productive, or have I earned the right to sit in the sun and read? Reading often feels like an indulgence, but I have come to learn that it is essential.I love nothing more than to spend a Saturday morning putzing around. As the self-proclaimed Chief Putzing Officer, I do the smallest tasks that often go unnoticed, like cleaning the coffee machine or putting things back in their place. However, I struggle to just “be” in the moment unless I feel I have earned it — that is, until I start reading.For me, reading signifies that I am organized and on top of my to-do list and life plan — Reading unlocks creativity, exposes me to new ways of thinking, and generally helps exercise my brain.So, how do you close your gaps and read more? Here are a few tips:1. Start a Book Club: At Placers, we have a club called A Better Book Club, with hundreds of curated titles. We even pay people to read. Imagine that!2. Set a Reading Goal: Changing habits requires measuring efforts. Are you willing to measure your progress on a daily basis?3. Trust the Process: Knowledge doesn’t happen overnight. It comes as you consume and apply it.4. Start Simple: Pick a book. I often practice interviewing employees and giving them book recommendations. Need a summer read? Want to learn something new at work? Looking for knowledge on a world event? Challenge yourself. And hey, if you’re just looking for a little escape in a good fiction book, that does the trick too.After you read this, I hope you’re inspired to dust off your “to be read” list or head to the bookstore to see what title pops off the shelf for you. It doesn’t matter what you read, as long as you’re reading, learning, stretching your imagination, etc. you’re doing yourself a much deserved service.And, excuse my directness, but if you want to further close your gaps, try my book, Opposite the Crowd. Each chapter focuses on lessons learned through a lifetime of trials and triumphs in life, business, entrepreneurship, sales, service, and leadership. It’s purpose? To help people take the steps they need to take to close their gaps. Check it out on Amazon here.I’ve included a few favorites from my summer reading list below.Slow Productivity by Cal Newport — If your looking for answers to get out from under your inbox and slack channel.A Calendar of Wisdom by Leo Tolstoy — A daily bit of wisdom with spirituality as its root.Poor Charlie’s Almanack: The Essential Wit and Wisdom of Charlie Munger by Charlie Munger — Read about the “richest” man and I don’t just mean money!The Son by Philipp Meyer — A page turner,
Scaling Social Impact: A Candid Chat with Scott Beale
Jun 7 2024
Scaling Social Impact: A Candid Chat with Scott Beale
Send us a textIn the world of social entrepreneurship, few stories are as compelling and full of teachable moments as Scott Beale’s story. Recently, we had the pleasure of hosting Scott on our Outside Insights podcast, where he shared his personal journey from an aspiring changemaker to a global leader in fostering youth leadership and international volunteerism. Scott, who grew up in a family of educators, had his eyes opened to the world’s inequities while volunteering in Bosnia at age 20. This experience led him to found Atlas Corps in 2005, an innovative program often described as a “reverse Peace Corps.” The mission of Atlas Corps is to address critical social issues by developing leaders and strengthening organizations through training programs and a global alumni community of skilled social change professionals. I strongly encourage you to learn more about their mission here. Building Atlas Corps from the ground up was not easy. Scott faced plenty of skepticism from others along the way. But he persisted, fueled by the belief that positive change is possible when you refuse to accept the status quo. “People often fear that…when you choose to believe that change is possible, you then become responsible for making change. It’s much easier to accept you have no power than to try to change the world.”-Scott Beale Now, Scott’s journey has led him to his current position as the U.S. Peace Corps’ Associate Director for Global Operations. In this role, Scott continues to advocate for international service. On this episode of Outside Insights, he shares personal reflections that I really connected with, as he emphasized the importance of enjoying the journey rather than fixating on the destination.  Scott and I have been loosely connected via family connections over the last many years, and I watched from afar as Scott built Atlas Corps from scratch. Over time, I began to understand his mission and see his impressive outcomes and impact.  This is a classic story of an entrepreneur finding a gap in the marketplace and filling it with a passionate solution. Scott’s advice to our listeners is simple yet profound: seize any opportunity to make a difference. The road may be unpredictable, but it is rewarding. His story is a powerful call to action—be bold, embrace the journey, and use your potential to transform the world.If you’re inspired to create change, remember Scott’s words and take those first steps towards a better future. Do you have a “crazy” idea that has the potential to make a big impact? It doesn’t have to change the world to be profound – it could change one life, or even just change your life. Reply to this email and let me know. Until next time friends,Chris
Listen To Your Body - It’s Smarter Than You Think - Dr. Tricia Thompson - Episode 45
May 10 2024
Listen To Your Body - It’s Smarter Than You Think - Dr. Tricia Thompson - Episode 45
Send us a textAs most of you know, a key tenet of the Outside Insights way is breaking away from the grind to take care of one's physical and mental wellbeing. I was very honored to have the opportunity to talk with Dr. Tricia Thompson for the latest episode of Outside Insights learn about her journey in the medical field and some critical wakeup calls everyone can learn from.Dr. Thompson swapped the ER for functional medicine, after 20 years of feeling stuck just treating symptoms and not the real causes of why more and more people were feeling sick.Tired of the band-aid solutions in emergency care, Dr. Thompson now focuses on getting to know the full story of her patients’ health. Functional medicine is her tool for doing just that—it’s all about understanding the whole picture, from lifestyle to body systems, and fixing what’s actually wrong.Dr. Thompson made a real difference in my health.  Chronic health conditions and RA had worn me down and I felt like I had no options.  Dr. Thompson helps me do the right things today looking at health from a total point of view: food, supplements, hydration, mindfulness, exercise and our environment and our past exposures (smokers, mold, workplace).  This is no magic pill cure, it's knowing what to do so I can live my best life today - and that is priceless.Consider some health challenges that you’re currently dealing with. Have you worked to understand the root causes of them? For many people, “stress” is the glaring culprit behind their symptoms.Because of this, Dr. Thompson is big on tackling stress. To mitigate stress in the moment and avoid long term impacts, simple practices like breathwork can be a game changer, helping calm down our overworked nervous systems. Of course, that’s only the tip of the iceberg. Dr. Thompson believes our bodies know how to heal themselves—we just need to give them what they need. Think good food, enough sleep, and less junk, both in our diets and environments. Today, Dr. Thompson is on a mission to make functional medicine mainstream and affordable and believes everyone should have the chance to get at the root of their health issues, without insurance headaches getting in the way.I know I preach the importance of wellness to achieve success and happiness in all aspects of your life. If you take one thing from this episode, I hope it’s this - listen to your body, it’s smarter than you might think. If something feels off, dig deeper - it’s probably trying to tell you something important. Here’s to prioritizing our health in 2024 and breaking away from old patterns that no longer serve us. I hope this episode inspires you to make the changes you’ve been waiting to make.Until next time friends, Chris
The Art of Quitting: Hang In or Hang It Up?
Apr 29 2024
The Art of Quitting: Hang In or Hang It Up?
Send us a textHere’s the thing — quitting shouldn’t be a bad word. But why does it often feel like it is?At Placers, we champion values like results-driven performance and relentless hustle, epitomized by Winston Churchill’s wartime call to “never, ever, ever give up.” This motto resonated so deeply with me that it found its way onto t-shirts for the high school soccer teams I coached. My journey through rebuilding Placers after the 2008 recession and the pandemic has taught me the essence of perseverance — I even carry a coin in my pocket inscribed with “the obstacle is the way,” a nod to Ryan Holiday’s influential work.The never give up mentality was instilled in me from the beginning. When I was young I wanted more than anything to be a Cub Scout. From the day I joined I was all in, and my mom even became our Den Mother. I loved everything about the Cub Scouts, from the pinewood Derby, the meetings, and merit badges. I loved it all until one day — I just didn’t anymore. One by one my friends dropped out and soon I realized they were what made the scouts so enjoyable in the first place. My parents encouraged me to honor my commitments and I stuck it out until the end of the year before informing them I wouldn’t be returning.A little later in life, I worked tirelessly to make the senior baseball team at age 14 and was filled with pride when I learned I made the cut. Then, the day before the game, a star player — a 15-year-old who was bigger, stronger, and more skilled — suddenly joined the team. I felt intimidated, frustrated and I remember the distinct urge to quit washing over me. Again, my parents provided sound advice and urged me to contemplate whether stepping back was truly the right decision. In the end, I chose to stay the course and I’m glad I didn’t let my ego win that day.As children we’re taught that quitting means “giving up”. The heroes in our storybooks never give up. Giving up is “weak” and being weak must be avoided at all costs. But, as uncomfortable as it may feel, sometimes quitting is the best thing you can do for yourself.Other people’s perceptions often get in the way of our desire for change. “What will my team think of me if I leave the company?”, “This partnership is no longer serving me, but I don’t know how to have the conversations that need to be had”, “I don’t have the bandwidth to give to this hobby anymore but I don’t want to disappoint my friends”, etc. Do these questions sound familiar?As an entrepreneur I’ve faced numerous challenges that forced me to question my path both professional and personally. Over the years, I’ve narrowed down five questions that I use as a guide to determine if I would benefit more from persevering or allowing myself to embrace change.Take a moment to consider a crossroads in your life or a big decision that has been weighing down on you for a while. Now ask yourself these questions:1 — Sunk Costs: Are you continuing just because of the time and resources that you’ve already put in? Does the value of your past investment outweigh the current and future investment required to continue?2 — Effort and Outcomes: Have you done everything possible to succeed? Is there anything you could change up to see if it would drive different results?3 — Original Intentions: Why did you start this endeavor in the first place? Are you still reaping the intended benefits or have circumstances changed?4 — Opportunities Upon Quitting: What new possibilities could quitting open up? I’m not just talking business here. Could quitting a side project open up space for you to pursue something more aligned with your goals? Could it bring you more energy to funnel into your family or wellness jou
Lessons in Leadership: Mac Macleod’s Entrepreneurial Journey
Apr 12 2024
Lessons in Leadership: Mac Macleod’s Entrepreneurial Journey
Send us a textHello,In this week’s episode of Outside Insights, I was joined by Mac Macleod, the co-founder of Carvertise, a successful media company revolutionizing ride-share advertising. Mac and I go way back to the start up days of Carvertise as I worked closely with his co-founder, and previous podcast guest, Greg in local not- for-profit work with Junior Achievement of Delaware. Over the years, Mac and I have always scheduled time to talk business and share ideas and concepts that have helped us at key reflection points in our lives. We have been in MasterMind Leader groups together, shared the stage at entrepreneurial events, even done other podcasts together. I’m honored to now have Mac as a guest on the Outside Insights Podcast.A summary of our discussion can be found below, but I encourage you to listen to the podcast episode here during your next commute!Founded in 2012, Carvertise has become a big player in the advertising industry by leveraging ride-share vehicles for advertising. Major brands, like Netflix and 7-Eleven, partner with Carvertise to strategically place ads on Uber and Lyft cars to boost brand visibility. Even if you’re not familiar with the Carvertise name, you’ve definitely seen these advertisements if you’re cruising around major cities.Mac’s Entrepreneurial JourneyMac and I took a deep dive into discussing the trials, successes, and personal and professional growth that comes with entrepreneurship. During our discussion, Mac stressed the importance of enjoying the entrepreneurial process, despite inevitable challenges. Mac talks about the excitement and “adrenaline” of the early startup days when everything feels possible. Like many young entrepreneurs, he used to want to “conquer” every day but now focuses on chipping away consistently.A significant part of the discussion revolved around how leadership styles must evolve as a company grows. Mac reflected on the shift from being hands-on and leading by example in the early stages, to adopting a more strategic and supportive role as Carvertise expanded. Effective leadership, according to Mac, now involves empowering a skilled team to drive the company’s vision forward, making adjustments as necessary to navigate the unpredictable landscape of business.Finding Balance and Personal GrowthIn true Outside Insights fashion, Mac and I discussed how to maintain a balance between the demands of entrepreneurship and the other facets of life. We share a similar approach to finding this balance, as Matt makes time for activities that recharge him, such as Brazilian jiu-jitsu, which helps him stay present and engaged. This practice of self-care and mindfulness is crucial for sustaining the energy and creativity needed to tackle daily business challenges. You can’t show up for others if you don’t show up for yourself.Mac’s journey with Carvertise illustrates the multifaceted nature of entrepreneurship, from the excitement of starting up to the complexities of scaling a business. His insights serve as valuable lessons for aspiring entrepreneurs, highlighting the need for resilience, adaptability, and a clear sense of purpose.Until next time, friends.Chris Mac’s Book Recommendations:– " rel="nofollow">