TCN Talks

Chris Comeaux

Welcome to TCN Talks. This podcast is designed to be a pithy, talk of relevant need to know to help you in your role in hospice palliative care serious illness care.

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Episodes

Top News Stories of the Month, March 2024
Apr 9 2024
Top News Stories of the Month, March 2024
In this week’s podcast Mark Cohen joins me once more for the Top News Stories for the prior month.  This is a new format as Mark has retired from publishing the Hospice News Today as he has transitioned it to Cordt Kassner and the daily publication has been rebranded as Hospice and Palliative Care Today.  You can subscribe for free here:  https://www.hospicepalliativecaretoday.com/With this new format Mark and Chris highlight the top news stories you should not have missed each from their different perspectives Mark as an editor, news aggregator, and longtime marketing Executive focusing on the quantitative data provided by Cordt’s team regarding the most clicked on and read stories, and Chris as a C-Suite leader of Hospice and palliative care.Join us as we explore in this episode topics such as rising suicide risk among seniors, HHS Secretary Becerra's testimony, MedPAC's payment policy report, and technical corrections to the CAHPS Hospice Survey.  They also categorize the articles into themes such as mission moments, reimbursement challenges, competition, workforce challenges, patient and family demographics, regulatory and political issues, technology and innovations, and more. Mark also provides a master class on the use of stock photography in hospice marketing. Tune in for a comprehensive analysis that intertwines personal experiences, industry insights, and forward-looking predictions, all contributing to a must-listen episode for healthcare professionals and enthusiasts alike.  You won’t want to miss this.  Guest: Mark Cohen, Strategic Communications Consultant/Cohen-Fyfe CommunicationsHost: Chris Comeaux, President / CEO of TCN / TCGwww.teleioscn.orgTeleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
Lessons Learned with Samira K. Beckwith, one of the matriarchs of community-based Hospice
Apr 1 2024
Lessons Learned with Samira K. Beckwith, one of the matriarchs of community-based Hospice
When Samira K. Beckwith graces our mic, you're not just hearing from a healthcare visionary; you're learning from a powerhouse who transformed her battle with Hodgkin’s disease into a beacon of hope for hospice and palliative care. Her journey, shaped by personal trials and the work of legends like Kubler-Ross and Dame Cicely Saunders, has redefined what compassionate care looks like at life's end. Join us as Samira unfolds the narrative of her life's work, mentoring future leaders and innovating patient care to resonate profoundly with those in their twilight chapters.There's a revolution brewing in elder care and hospice services, and it's one that Samira has been at the forefront of. The pioneering PACE program and the evolution of Hope Hospice into Hope Healthcare serve as testaments to the changing landscape of community-centric care. In this episode, we reveal how initiatives like 'Dancing with the Stars' are more than glitter and glam; they're strategic engagements that knit the community closer, fostering an ecosystem where leadership transcends tasks and becomes a symphony of hope and holistic care.As we wrap up, we cast a gaze toward the horizon where palliative care and the funeral industry intertwine in the concept of Celebration of Life Centers. Samira and I discuss the essentials of maintaining the sanctity of hospice in the midst of such transitions, embracing innovation while safeguarding the soul of whole-person care. We invite you to lean in, subscribe, and join the conversation that looks to the future without losing sight of the hospice heritage—a delicate dance of mission and business, ensuring the heart of care remains beating strong.Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
From Substitution Competition to Collaboration: Shifting our mindset from Substitution Competition to Collaboration Opportunities
Mar 18 2024
From Substitution Competition to Collaboration: Shifting our mindset from Substitution Competition to Collaboration Opportunities
Discover the transformative power of hospice and palliative care as Dr. Katy Lanz, a pioneer in the field, joins me, Chris Comeaux, for a riveting conversation on the industry's future. As the founder of TopSite Partners, Dr. Lanz offers her wealth of knowledge, taking us through the industry's evolution with a particular focus on how "substitution competition" is paving the way for innovative collaborative opportunities. Her insights provide a roadmap for navigating the changing tides with ingenuity, highlighting the crucial role of personalized patient engagement and the integration of primary care with social support systems.Embark on a journey into the heart of healthcare innovation as we discuss the "blue oval" of creativity that lies beyond the confines of traditional healthcare silos. Our discussion illuminates the impact of characters like Susan, who embody the bridge between patients and providers, offering a model for seamless care coordination. We challenge mission-driven healthcare organizations to think outside the box, forge alliances, and pool resources to create indispensable, value-centric care for homebound individuals, turning potential competition into collective success stories.We scrutinize the delicate dance between developing in-house capabilities and forming strategic partnerships for securing contracts with major healthcare entities. The episode culminates with an inspirational call to action, urging healthcare providers to engage with patients early and integrate deeply into their lives, to remain an essential part of the rapidly evolving healthcare landscape. Join us for this profound exploration that prepares us to meet the demands of a new era in healthcare.Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
Top News Stories of the Month February 2024
Mar 6 2024
Top News Stories of the Month February 2024
Navigating the complexities of hospice and palliative care takes a special blend of compassion and knowledge.  Join us as Cordt Kassner, a true pioneer with a career spanning over a quarter of a century, shares his experiential treasure trove.  Cordt, now at the helm of Hospice and Palliative Care Today, brings his research acumen from the University of Colorado Anschutz Medical Center to the forefront, discussing the vital role of daily newsletters in keeping industry professionals at the cutting edge.This episode peels back the layers of healthcare's pressing issues, spotlighting stories that might otherwise slip through the cracks—such as the nuances of hospice facility closures and the ripple effect of private equity in healthcare. Through Cordt's lens, we gain a fresh perspective on these underreported narratives and their far-reaching implications. As he weaves personal tales of hiking and pickleball into our conversation, it's a poignant reminder of the human element that lies at the heart of hospice care.Wrapping up with a dose of daily inspiration, we reflect on the wise words of historical figures and their enduring influence on our mission in healthcare. Cordt leaves us with a poignant quote, a beacon of motivation that echoes long after our chat concludes. So, pour a comforting beverage, settle in, and let this dialogue stir both mind and spirit, reminding us why we wake up each day to serve those at life's final chapter.Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
The Future of Hospice according to Peter
Feb 21 2024
The Future of Hospice according to Peter
Join us on TCNtalks as we welcome back one of the most sought after consultants in the serious illness space, Peter Benjamin, partner at the Huntington Consulting Group, for a compelling discussion on the pivotal shifts occurring in hospice care.Listen in as Peter, with his 45-year tenure mirroring the evolution of hospice in the United States, offers his seasoned perspective on how these community-based providers can navigate and flourish through the transformative years ahead. His reflections on the hospice benefit's origins and the urgent need for an evolved approach to end-of-life care set the stage for a thought-provoking session.This conversation ventures into the intricacies of leadership within hospice and palliative care, stressing the urgency for professionals to embrace innovation and adapt to emerging care models. With a lens on the future, we examine the 'Buy, Build, Partner' framework as healthcare organizations grapple with market changes and the complex decisions they face. The talk further unfolds the evolving business models in senior housing and the importance of understanding the nuanced dynamics of the industry to maintain relevance during this critical time.Wrapping up our enriching exchange, Peter imparts career advice to young healthcare professionals aspiring to make an impact, emphasizing the importance of aligning with organizations at the forefront of industry transformation.Key TakeawaysHospice and palliative care programs need to adapt to the changing healthcare landscape to remain relevant.Understanding emerging models of care, such as Medicare Advantage and Special Needs Plans, is crucial for hospice leaders.Building, buying, or partnering with other organizations can help hospice programs navigate the evolving healthcare market.Young professionals should consider a career in end-of-life care and be prepared to embrace change and innovation.Leadership is essential in times of change and can help hospice programs thrive in the future. Medicare Advantage plans are not going away and will continue to play a significant role in the future of hospice care.Host: Chris Comeaux, President / CEO of TCN/TCGGuest: Peter Benjamin, , Partner, The Huntington Consulting Group Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
Top News Stories of the Month January 2024
Feb 7 2024
Top News Stories of the Month January 2024
In this week’s podcast, Mark Cohen joins Chris Comeaux again for the Top News Stories of the prior month.  This is a new format as Mark has retired from publishing the Hospice News Today as he has transitioned it to Cordt Kassner and the daily publication has been rebranded as Hospice and Palliative Care Today.  You can subscribe for free here:  www.hospicepalliativecaretoday.comWith this new format, Mark and Chris highlight the top news stories you don't want to miss, each from their different perspectives.  Mark is an editor, news aggregator, and longtime marketing Executive, and Chris is a C-Suite leader of hospice and palliative care.Join us as they explore the dynamic shifts within the hospice industry.  Their conversation celebrates impactful 'mission moments' within hospice care, sharing heartfelt stories that exemplify the profound connection between caregivers and patients and address the financial and operational challenges hospices face today.  Listen in as they tackle the critical issues in healthcare, from the effects of Medicare Advantage on hospice reimbursement to the concerns of data breaches and AI evolutions.  They engage with the complexities of an industry under the microscope of private equity and regulatory scrutiny and highlight the inspiring ways technology is reshaping care delivery.  The discussion with Mark extends to the closure of rural hospitals.Also, for a fun twist this month, Mark and Chris highlight their predictions and trends we will see over 2024.  As we gaze into the future, they share predictions for the healthcare trends of 2024, anticipating collaborative networks, the consequences of pharmacy deserts, and the enduring struggles of the healthcare workforce.Tune in for a comprehensive analysis that intertwines personal experiences, industry insights, and forward-looking predictions, all contributing to a must-listen episode for healthcare professionals and enthusiasts alike.  You won’t want to miss this. Guest: Mark CohenPrincipal, Cohen-Fyfe Communications LLCBiographyHost:  Chris ComeauxPresident & CEOTeleios Collaborative NetworkTeleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
What’s the Diagnosis of the Problem for our Hospice and Palliative Care Movement
Jan 17 2024
What’s the Diagnosis of the Problem for our Hospice and Palliative Care Movement
When the ideals of hospice care—the very essence of compassion and dignity at life's end—are at stake, it's time for a hard look at the truths we're facing. That's just what we do as I sit with Dr. Ira Byock, a visionary in hospice and palliative care, to address the heartache and hope within this critical healthcare sector. Dr. Byock, with his transformative book "The Four Things That Matter Most," guides us through the noble roots of hospice care and into the thick of its current crisis, urging us to acknowledge the flaws and fight for the reform this field so desperately needs.Amidst our candid talk, we confront the sobering inconsistencies in care quality that too many patients endure. Sharing firsthand accounts, we discuss the reality of stretched-thin staff, emergency response shortfalls, and the emotional toll on families, juxtaposed with the defensive postures of industry bodies resistant to change. Dr. Byock insists on the power of apology and transparency in the journey toward healing and betterment, sparking a conversation on the complex dynamics of non-profit and for-profit models and the overarching need for accountability.The call to action is clear: rekindle the hospice community's commitment to its foundational values and ensure that every caregiver and patient experiences the excellence they deserve. We underscore the intertwined fates of caregiver wellness and service quality, scrutinize the controversial metrics of pain as a quality indicator, and envision a hospice future where excellence in care is the norm, not the exception. It's an episode that not only honors the profound impact hospice care has on families but also champions a vision where such care is a guarantee for all in their final chapters.Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
Top News Stories Of The Month December 2023
Jan 10 2024
Top News Stories Of The Month December 2023
As the year winds down, Mark Cohen joins me once more, bringing the warmth of the holidays to our discussion before we peer into the shifting tides of hospice and palliative care. Our conversation begins with the merriment of jazz in Montreal and quickly pivots to the sobering realities of the healthcare sector. From the scrutiny of nursing homes to the reshaping forces of industry mergers, we unpack the transformative events that are molding the future of end-of-life care.Mark and I then cast a light on the healthcare headlines that have captivated our attention. We tackle the severe nursing shortage, navigate the complexities of medical marijuana policies, and honor the unsung heroes of healthcare—volunteers. As we pay homage to the lifelong dedication of Rosalynn Carter to caregivers, we also scrutinize the rising influence of for-profit providers in a field traditionally driven by a mission to serve.The final moments of our masterclass with Mark are spent reflecting on the essence of what we do. We consider the weight of words in the hospice community, challenging the term "industry" for its inability to capture the movement's roots and its mission-focused spirit. We wrap up with an honest look at the financial sustainability of non-profit healthcare, invoking Sister Irene Krause's wisdom: "No margin, no mission." It's a poignant reminder that to care for others, we must ensure the stability of those who serve. Join us for an episode that celebrates the holiday spirit, confronts the challenges of healthcare, and honors the individuals dedicated to making a difference.Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
Year in Review, One Word, and an Exciting Announcement for 2024
Dec 27 2023
Year in Review, One Word, and an Exciting Announcement for 2024
Join the celebration as we mark a monumental year at TCN Talks, hitting an impressive 5,000 listeners milestone! This episode is a heartfelt thank you, packed with gratitude for your steadfast support, and a retrospective of the most powerful moments and conversations that have shaped the past year. Sheila Burke's expertise sheds light on staffing challenges within hospice care, while Peter Benjamin offers a glimpse into the future of our industry. Katie Lanz's innovative consulting work, including projects with household names like Dollar General, comes into the spotlight, as does Quint Studer's vital discussion on leadership and mental health. We're also discussing the crucial importance of personal growth and research, and Carla Davis shares her insights on hospice care's evolving landscape from her vantage point with the nation's leading provider.As we wrap up another enriching chapter and look ahead, we're focusing on the transformational power of selecting just one word to guide the upcoming year. We're embracing the wisdom found in Stephen Covey's "Seven Habits of Highly Effective People," and discussing how to script our lives with intention. Whether you're a CEO or cherishing your role in the family, this episode explores how a singular word can distill your mission and sharpen your focus. And as the holidays draw near, I'm thrilled to give you a sneak peek of the trailblazing guests we have in store for upcoming episodes of TCN Talks and Anatomy of Leadership. Remember Dolly Parton's advice as we enter the new year: to know who you are and live it purposefully. Until next time, keep seeking inspiration in every conversation.Chris Comeaux, MLAS, CPAPresident / CEO of Teleios Collaborative Network and Teleios Consulting GroupTeleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
100% of Healthcare in ACO’s by 2030, what does that mean and why should we care?
Dec 18 2023
100% of Healthcare in ACO’s by 2030, what does that mean and why should we care?
Get ready to redefine your understanding of healthcare as we engage in a stimulating discussion with Bob Tavares, the Chief Commercial Officer at HealthPivots. With over 25 years of experience and a firm focus on serious illness care, Tavares enlightens us about the transformative powers of technology, particularly within the realm of hospice care. As we dissect the crucial role of data in service improvement and the importance of fostering data literacy among HealthPivots clients, you'll gain a deep appreciation for the intersection of healthcare, technology, and data.Our discourse further plunges into the indispensable role of process design in hospice and home care. Unravel the essence of a holistic patient care approach through a model centered around service, quality, cost, and employee experience. As we uncover the link between sales reps' compensation and patient outcomes, we emphasize the dire need for effective systems within organizations. The reality is, superior patient care hinges on well-designed and consistent processes that are continually optimized. As we traverse the changing landscape of healthcare, we dive into the world of Medicare ACOs and their pivotal role in value-based care. We debunk misconceptions, clarify the rise of Medicare Advantage, and underline the vital role of hospice and palliative care within ACOs. Our conversation extends to the importance of metrics like HCC scores and county rates, crucial tools for understanding ACOs. As we wrap up, we muse about the trials and triumphs in innovation, reinforcing the resilience and determination required for success. Tune in as we decode the future of healthcare with Bob Tavares.Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
Top News Stories Of The Month, November 2023
Dec 6 2023
Top News Stories Of The Month, November 2023
Do you ever sense déjà vu when reading hospice news? Is the content so monotonous that it feels like you are on a never-ending treadmill? That's what Mark Cohen and I, Chris Comeaux, explore this month on TCNtalks, specifically focusing on Hospice Month and the need to transform dull writing into impactful narratives. We delve into the importance of seasoned writers and the power of mentorship in creating engaging articles. As the conversation unfolds, we focus on the significant healthcare stories that made headlines - everything from long-term care to labor and employment. We offer our in-depth analysis on hot topics like mandatory staffing in nursing homes, recent mergers, and the rise of death doulas. But that’s not all; we also touch upon the less-than-favorable publicity hospitals are receiving and shed light on labor and employment news. Before we sign off, we take a moment to reflect on our journey, expressing gratitude for this platform that allows us to shed light on crucial matters. I want to thank Mark for his invaluable insights that enrich our discussions. This episode is a goldmine of insights for leaders or staff in the hospice and palliative care field, or anyone interested in the healthcare landscape. We hope to spark thoughts, ignite conversations, and inspire you with our dialogues. As John Maxwell said, "Leadership is not about titles, positions or flowcharts. It's about one life influencing another," and we strive to do just that.Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
People Over Profits
Nov 29 2023
People Over Profits
The healthcare landscape is evolving, and at the center of this transformation is a renewed focus on that which should be most important: the patient and family we serve.   This podcast episode's primary theme features Carole Fisher, President of the National Partnership for Healthcare and Hospice Innovation (NPHI), and Bill Keane, Vice President and Director of Strategy at Emergence. The conversation delves into the current state of healthcare, particularly end-of-life care, and the need for a paradigm shift in how we view and manage it.  One of the significant points highlighted in this riveting discussion is the importance of putting people before profits.  This notion should be at the heart of any healthcare discussion, but with today’s challenges and pressures, non-profits are spearheading the call to return to the most important one. Recently, NPHI partnered with Emergence to publish a report titled “People Over Profits.”  The report highlighted many significant findings that have the potential to guide serious illness providers through the challenges of the future.  Here’s a great quote from the Executive Summary of the report that we unpack and discuss, “Community-based mission-driven organizations can offer a new narrative of what healthcare can and should be.”  The report included a section on the identified top concerns about aging, which are critical if serious illness providers want to understand the evolving landscape, desires, and needs of those we serve.  In the last portion of the episode, Carole and Bill directly speak to hospice and palliative care leaders and their advice to them, given the findings of this groundbreaking work. Join us.  This podcast episode is not only insightful but also thought-provoking.  It offers a fresh perspective on the future of healthcare and the potential of hospice and palliative care organizations to lead the way into the future.GuestCarol FisherPresident, National Partnership for Healthcare and Hospice Innovation Senior Advisor, Healthsperien Executive Coach, Speaker and Podcaster Bill KeaneVP and Director of Strategy at EmergenceHostChris ComeauxPresident / CEO of TCNhttps://www.teleioscn.org/tcntalkspodcastTeleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
Top News Stories of the Month, October 2023
Nov 8 2023
Top News Stories of the Month, October 2023
In this podcast, Chris continues the monthly program that will be airing throughout 2023.  Mark Cohen is the Editor & Publisher of Hospice News Today, an essential news and issues management briefing published 365 days a year for hospice leaders. Cohen is also the Principal of his strategic communications firm, Cohen-Fyfe Communications.  Mark spends hours each day reviewing and abstracting articles that make up his daily news brief, Hospice News Today.  In this monthly podcast, Chris and Mark highlight the top 10 news stories of the prior month.  This monthly episode is an excellent resource for busy hospice and palliative care leaders, staff, and the Board.  Mark’s perspective is unique, given his purview of the volume of articles as he scours 100’s of news sources to produce Hospice News Today.  Chris’s perspective is what hospice and palliative care leaders need to know to help lead their organizations and teams today, but also what they need to know in order to prepare for tomorrow as well.  Both perspectives make for an enlightening show, so enjoy this podcast as Mark and Chris highlight their picks for the top 10-ish news articles for the past month (along with their honorable mentions that didn’t quite make the cut).  This is a great listen.  Join us; this is timely, relevant, and packed with need-to-know information.   Host:  Chris Comeaux, President & CEO of TCNGuest:  Mark Cohen, Editor & Publisher of Hospice News Today, and Principal, Cohen-Fyfe CommunicationsTeleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
The Future of Alzheimer’s and Dementia Care
Nov 7 2023
The Future of Alzheimer’s and Dementia Care
In the realm of healthcare, the need for specialized care for Alzheimer's and Dementia patients has never been more pressing. As the world continues to grapple with the complexities of these conditions, innovations and shifts in care models are needed. In this podcast episode imagine a future where Alzheimer's and Dementia care is not just an afterthought but a priority. This episode will take you on an insightful journey into the world of Dementia care, spotlighting the groundbreaking work of MemoryCare, a nonprofit organization based in Asheville, North Carolina dedicated to empowering patients and caregivers. Our guests, Dr. Stelley Gutman, a seasoned geriatric specialist, and Elizabeth Lackey MSW, Lead Care Manager, guide us through the labyrinth of Alzheimer’s and Dementia care, from diagnosis to innovative care models. Are you aware of the toll caregiving can take on one's health? We explore this with Dr. Gutman and Ms. Lackey, delving into the significant health impact of caregiving and the potential solutions offered by their program. They also shed light on their view on the collaborative role of hospice and palliative care for afflicted families and the patient. We also touch on the utilization of hospice facilities and their potential for respite care.  In the final segment of our conversation, we discuss CMMI’s proposed GUIDE model. Reflecting on the importance of collaboration in healthcare.  Tune in to this enlightening episode and emerge with a richer understanding of Dementia care, the promising strides being made in the field, and most importantly for our listeners the potential collaboration opportunities. You won't want to miss this.  Join us. Guest: Dr. Stelley Gutman, Staff Physician at MemoryCareElizabeth Lackey, Lead Care Manager, MemoryCare and The SECU Center for MemoryCare Host:Chris Comeaux, President / CEO of TCNTeleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
Measure What Matters And What Really Matters Is The Close Of Life
Oct 12 2023
Measure What Matters And What Really Matters Is The Close Of Life
Imagine having an intimate chat with Dr. Joan Teno, a leading adjunct professor at Brown University, and one of the long-standing researchers in the hospice and palliative care space.  In this podcast we shed light based on research and data regarding quality and satisfaction in hospice. It's not every day you get the chance to dig into such a vital topic with someone of her caliber. In our candid conversation, Dr Teno shares her extensive career experiences, incredible research findings, and highlighting her unwavering commitment to mentoring the next generation of hospice healthcare professionals and researchers. We venture into the heart of hospice care, examining the significance of prioritizing quality over profits and the essential role multidisciplinary teams play in delivering exceptional care.As we navigate further into this enlightening discussion, we examine the intricate details of quality care in hospice settings.  Drawing insights from Dr. Teno's student's senior thesis, we uncover how even minute variations can profoundly impact the quality of hospice care.  We delve into the value of the CAHPS survey, shedding light on the pivotal role of the family in the care experience.  We then shift our focus to Medicare Advantage plans and their relationship with hospice care.  We discuss the Quality Bonus Plan for Medicare Advantage plans, underscoring the need for transparency and precision in data.  This compelling conversation concludes with Dr. Teno's profound reflection on the significance of acknowledging patients' perspectives on their needs. Y ou don't want to miss this insightful journey through the world of hospice care.This is a great listen for staff, leaders, and even Board’s of hospice and palliative care organizations.  Join us; this is timely and relevant.  The importance of patient’s own views on what they need. - Dame Cicely SaundersIn this era of evolving value-based medicine, where value is determined by costs and quality. We need to stay true to the words of Dame Saunders and don’t forget the quality side of the equation.  – Dr. Joan TenoGuest:  Dr. Joan TenoAdjunct Professor of Health Services Policies and Practices at Brown UniversityHost:  Chris Comeaux, President / CEO of TCNhttps://www.teleioscn.org/tcntalkspodcast/measure-what-matters-and-what-really-matters-is-the-close-of-life Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
Top News Stories Of The Month, September 2023
Sep 28 2023
Top News Stories Of The Month, September 2023
Ever wondered about the implications of 'no comment' during a media frenzy?  Our enlightening podcast with Mark Cohen, Editor & Publisher of Hospice News Today, and Principal, Cohen-Fyfe Communications, is set to shed some light on this.  We dissect the fallout of negative press and how the refusal to engage can paint an unintentional picture of guilt.  Moreover, we provide a comprehensive review of the September's top news stories in the hospice and palliative care space, including the CMS requirements on staffing minimums in long-term care, public opinion on nursing homes, and the dire need for more staff to carry out state-level inspections.Are you up-to-speed with the latest hot topics in healthcare?  We've got you covered! This episode takes a deep dive into some riveting discussions around healthcare trends, such as the potential of hospital-at-home programs and the role of Medicare Advantage in homecare services. We call out the complex web of regulatory issues impacting hospice and home health care. Furthermore, we examine the most expensive states to die in and the dominance of Epic in the hospital EHR market.Lastly, how well do you understand your market and competition?  Together with Mark, we explore the importance of market potential and competition.  We stress the significance of competitive intelligence and staying ahead of the game, drawing wisdom from Mary Ellen's insightful quote.   Tune in and gain insights that are need-to-know for you as a healthcare leader.Special Guest:Mark Cohen, Editor & Publisher of Hospice News Today, and Principal, Cohen-Fyfe CommunicationsTCNtalks Host:Chris Comeaux, President / CEO of Teleios Collaborative Networkwww.teleioscn.orgTeleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
What’s Love Got to Do With It?
Sep 20 2023
What’s Love Got to Do With It?
A heartfelt reunion with Julie Kennedy Oehlert, a DMP RN and Chief Experience and Brand Officer at ECU Health, sparks an illuminating discussion on love and leadership in healthcare.  Having once shared the corridors of Studer Group, our professional paths converge again as we delve into Julie's profound impact on the healthcare sector.  Her keynote speech at MPHI's Las Vegas summit, “What’s Love Got to Do With It,” forms the fulcrum of our conversation, underscoring the significance of producing impacting experiences amidst challenging times.Our conversation meanders through the complex labyrinths of healthcare, highlighting the influential role of relationships.  We challenge the dominance of data and measurements, advocating for a balanced approach that also considers relationships and power dynamics.  Julie's insightful commentary revisits the cultural transformation theory, reminding us to be mindful of the relationships we nurture as they shape our culture.As we traverse the terrain of leadership strategies, Julie exposes the pitfalls of traditional power structures in healthcare organizations.  She advocates for empathetic leadership styles and the necessity of comprehending the intricate power dynamics within organizations.  We also explore the concept of organizational listening as a tool to achieve this understanding.  The culmination of our discussion emphasizes the importance of self-love and nurturing patient-provider connections in complex healthcare organizations, leaving you with two motivating quotes to fuel your optimism for the future of healthcare.Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
Top News Stories of the Month of August, 2023
Sep 6 2023
Top News Stories of the Month of August, 2023
Ever wondered how important effective communication is within hospice and palliative care? In this fascinating discussion with our esteemed guest, Mark Cohen, we unravel this mystery, highlighting the indispensability of proficient writing resources in hospice organizations. Mark offers insightful suggestions on acquiring these resources, even in resource-constrained times, and we explore the pyramid style of journalism, identifying poorly written press releases, and the need to champion excellent writing.We embark on a journey into the art of summarization, understanding how the 'need to know' concept can boost efficiency within your organization. As we scrutinize the 73 flagged articles this month and my top 10 themes, we underscore the significance of staying abreast of the news. Next, we focus on elder care and staffing in hospice, illuminating former President Jimmy Carter's remarkable six-month tenure on hospice care. We decode the latest Medicare regulations, hospice program integrity recommendations, and analyze how the current market is impacting skilled nursing facilities, hospitals, and nursing homes.Mark graciously shares his wisdom on how to stay current with hospice news and get access to the articles we discuss. We reflect once more on the transformative impact of former President Jimmy Carter's hospice care milestone on changing perceptions within the field. Drawing our enlightening conversation to a close, we underscore the power of focusing on the good to enhance growth. Get ready for a compelling discussion that could change how you see hospice and palliative care!Guest: Mark Cohen, Editor & Publisher of Hospice News Today, and Principal, Cohen-Fyfe CommunicationsHost: Chris Comeaux, President / CEO of TCNhttps://www.teleioscn.org/tcntalkspodcast/top-news-stories-of-the-month-of-august-2023Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
How To Thrive No Matter What The Future Brings
Sep 1 2023
How To Thrive No Matter What The Future Brings
What if you had the power to shape the future? Our latest conversation with business growth strategist, Meredith Elliott-Powell, will equip you with the insights to do just that. Meredith, a Hall of Fame speaker and award-winning author, lends her expertise on the profoundly transformative impacts of exceptional leadership. Brace yourself as we navigate the thrilling journey of leadership, its role in unlocking individuals' potential, and the courage it demands in prioritizing the wellbeing of others.We delve into the heart of leadership, exploring pivotal aspects like vision casting, effective communication, and embracing accountability. Meredith also introduces us to the concept of a future-focused workforce. She shares strategies on fostering a proactive culture that anticipates disruption and champions change even before it becomes a necessity. Moreover, she offers practical tips on setting your team on a successful path amidst inevitable industry shifts.In the end, Meredith illuminates the necessity of adjusting values and embracing change without losing sight of the company's core mission. We tackle the vital task of continuously revisiting goals and values to align them with the organization's vision. This riveting conversation concludes with a powerful thought: Leaders shape the future and transform their teams. Join us in this profound discussion that will push you to introspect your leadership skills and prepare you to navigate the ever-evolving marketplace of today.Guest: Meridith Elliott Powell, Business Growth strategist and award-winning author, and a Hall-of-Fame speaker Host:Chris Comeaux, President / CEO of TCNhttps://www.teleioscn.org/tcntalkspodcast/how-to-thrive-no-matter-what-the-future-bringsPodcast Sponsor:Delta Care Rxhttps://www.deltacarerx.com/Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcastTeleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
Rethinking and Redesigning the Future of Hospice and Palliative Care
Aug 16 2023
Rethinking and Redesigning the Future of Hospice and Palliative Care
Get ready to embark on an exhilarating journey toward the future of hospice and palliative care! We're thrilled to bring you along as we chat with our distinguished guest, Marian Grant. As an accomplished palliative care nurse practitioner and consultant for industry powerhouses like C-TAC, CAPC, and NPHI, Marian has a wealth of experience and unique insights to share.First, we'll explore Marian’s fascinating career transition from the world of advertising to the front lines of nursing. What inspired such a change? And how does her diverse background inform her approach to patient care? We'll delve into these questions and more.Marian also shares her visionary ideas for a possible revamp of the hospice benefit system. Picture this: care that is tailored to individual needs, enabling patients to access palliative services wherever they feel most comfortable. We'll also discuss the pressing need for more adaptable services, along with innovative strategies to identify individuals who might require care earlier than the typical six-month prognosis.As we venture further, we navigate the crossroads of palliative care and a host of specialties such as oncology, heart failure, and dialysis. We dig deep into the compelling evidence showing the cost benefits and overall impact of integrating palliative care alongside ongoing treatments.A discussion with Marian wouldn't be complete without marketing insights from Marian, a seasoned consultant, who highlights the importance of showcasing the true benefits of palliative care. Instead of spouting off impersonal statistics, we learn to tell heartening stories that truly illuminate the transformative power of palliative care for those contending with serious illnesses. Tune in, learn, and be inspired!Download: Serious Illness Messaging Toolkit GuestMarian Grant,A consultant who works with CTAC, CAPC, and NPHI on policy and with others on MessagingHostChris Comeaux,President / CEO of Teleios Collaborative Networkhttps://www.teleioscn.org/tcntalkspodcast/rethinking-and-redesigning-the-future-of-hospice-and-palliative-carePodcast Quote:"Stop using old hands as the visual for palliative care."  -  Marian GrantPodcast Sponsor:Delta Care Rxhttps://www.deltacarerx.com/Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast